7:00 AM on a Sunday morning have a note taped to the door in black ink that says no entry. Lady in the store, mopping the floor won't even look at you when you're at the door. I usually have a good experience at this Casey's, but why at 7 AM on a Sunday morning would you lock the door and keep making any sales and not acknowledge anybody at the door absolutely ridiculous read more

CVS Pharmacy - Drugstores Near Me - Lees Summit, Missouri

One of my prescriptions wasn't in the bag when I got home. I tried to call the pharmacy but it wouldn't let me talk to a live person. I had to call the front end, ask for a manager, and be transferred to the pharmacy. Once I got a live person I was told my other prescription was sent to a different location. When I said "Why would one of my prescriptions be at one location and the other be at a different location? That's dumb." I was hung up on. read more

Most pharmacies get a bad rep, there are some bad apples, but also some really good ones! They were out of my specific brand, but we're kind enough to accommodate me with the same meds, just a different brand. Which I thought was nice because it was 4 th of July weekend and was going out of town. Say what you will, but this place beats the hell out of Walgreens! Kathy is one of the best employees they've got. She's awesome and always willing to help!! Melissa is an amazing lady as well. She's always helpful and fast!! Walgreens should go outta business, not CVS!!! read more

i am now changing all my prescriptions over to walmart i've had more than one horrible experience with the managers customer service. i went in to get my script and everything is normal until they actually have to do work he price on my script was 70$ more than i pay. and i was told to come back in a hour. i was already being helped and was turned away because the manager didn't want to take the extra 1 min it takes to fix the error they made. i am a permantly disabled veteran with tiny babies and a wife in school full time trying to be good americans but when other americans behave so selfishly and at there job it's there paid job to help customers. they treat me like i was asking them to do something out of the ordinary but this is there paid job. if i was corporate i would fire that lady with the white hair that has zero business as a customer sales associate. she is absolutely mean and terrible at her job i just wished i got here name. well because of her cvs lost a years log customer i will never shop there again for the rest of my life read more

They frequently close the drive through window. Once you get inside, the line is usually at least 10 people deep. I sincerely feel sorry for anyone working here, because they have one person jumping from one register to another to wait on two people at the same time. The other day I went there, and they had just completely closed because not enough people showed up to work there. The employees are nice, but clearly overworked. read more

Ended up taking over 4 hours to fill 3 prescriptions. Nobody ever answered the phone after an hour on hold. My wife ended up having to go down to the store and wait at the counter for an hour while she watched them ignore their phone and the long lines while the two pharmacy techs complained to one another about their work schedules instead of actually getting caught up. I will never use this CVS again. read more

Pharmacy never answers their phone! Not to mention I went to the clinic, got a prescription, told the pharmacy I was waiting. Waited over an hour for them to call me up and say "sorry we actually don't have that I can call the other cvs for you" meanwhile while waiting all I could here was people calling in and they never once answered the phone. I'm stuck using them as nobody else can seem to get my medication in but getting ahold of them is a NIGHTMARE. If I had a choice I would NEVER have my prescriptions filled there! read more

I usually check the app for updates on my prescriptions but now I keep getting error messages so I went to CVS.com but it said the one I need is still in process. (1 week so far in process) Nobody in the pharmacy will answer the phone so I have been calling up front asking for a manager who apparently is never there. So I go up there only to find out they closed the drive thru. So now I go inside to find like 30 pissed off people trying to get some kind of service. Meanwhile in the background you can hear their phone saying "You have five pharmacy calls". Answer your phone and you won't have all these pissed off customers !!! read more

Went to the minute clinic and the Nurse was so amazing and took the time to give me extra information and a referral to another doctor. She sent my prescription over to the pharmacy there. Right now everyone is low staffed but that didn't stop everyone back there from working hard and doing the best they can. I live in Greenwood but drive to that CVS because I feel like they have the best service! Great job everyone, keep up the great work! read more

What can I say good about this place? Nothing. I truly think that they should close the doors before the pharmacy makes a mistake and hurts someone. Awful and rude people. read more

Slowest pharmacy in the world. I have lived in 3rd world countries with more efficient pharmacies. Took them hours to count out 12 pills and put them in a bottle. This happens each time I have surgery, call them ahead to make sure my prescriptions will be ready and without fail I'm again sitting in their waiting room in pain watching them type on computers and ignore me. If you need a prescription filled same day you would be better off driving to Mexico read more

The pharmacy is a disappointment! We have gone here for years until recently it has gone downhill. You get a text that your prescription is ready but when you get there it's unfortunately not ready. As for the store itself it's clean, the workers are fantastic!! The store is always clean and stocked up. If there were a separate stars for the store they would get 4 stars !!! read more

I wouldn't recommend having a prescription called in here if you expect it to be filled in a timely fashion. Last visit, I got an alert saying my script was ready. I drove there and was informed it actually wasn't. I waited almost 2 hours for them to fill it. During my wait the cashier or manager left for a lunch break and nobody was being checked out. Upon her return, she informed everyone (about 10 people) that they were shutting the pharmacy down because a pharmacy tech called in sick. This was around 6pm. When I arrived the following day around noon, they wanted me to wait another hour, because they still hadn't filled it. They had the label printed the previous day and the medication in stock. They couldn't be bothered counting out 60 pills between 3pm and 12pm the following day. Today, I got a message saying they're out of stock on my meds and won't have my prescription filled for 3 days. Either 3 or 4 months ago, they were also out of stock and it was a multiple day wait. They provide a consistently aweful customer service experience. read more

Rude, Pharmacy acts like a bunch of teen age brats. No compassion, or concern. Bad communication and overall poor service

The pharmacy filled my Minute clinic prescription in record time! I visited the restroom and my prescription was ready. Talk about efficient. And they were REALLY nice. They didn't treat me like a number, and when one is sick, that makes all the difference. read more

CVS Pharmacy - Kiosk to check in at Minute Clinic - Drugstores Near Me - Lees Summit, Missouri

Extremely rude and unprofessional pharmacy. One of the techs "Taylor" who claimed to be part of cooperate was actually one of the rudest ones. And I've unfortunately had the misfortune and dealing with her more than once. And both times were enough to make me switch ti Walgreens (where they have great service". Hopefully cvs will change their customer service attitude and get rid of some of the unprofessional ones starting with Taylor. read more

The parking lot is kinda dumb, so pay attention to people coming from Casey's. Selection is decent but a little over priced. I guess I never understood why people get groceries from a drug store with such a limited selection. read more

Had doctor email new prescriptions to this CVS. Brought prescriptions home then noticed that only 3 of the 4 had been filled with correct quantity. Called pharmacist who reviewed what doctor had submitted. Re verified quantities with insurance and was told to return to pharmacy for balance if prescriptions. Later noticed that incorrect insurance information was used. This did not affect the price I was expecting to pay but may affect processing refills read more

CVS Minute Clinic is not a good place to go if you are very sick. The use of any minute clinic should be limited to colds and flu symptoms. They will prescribe without testing your blood, so beware. Also the practioner is very unqualified to diagnose anything outside of a cold. BEWARE. Unless all you want is an antibiotic go to urgent care. They will take your money and send you away. They need a disclaimer for all to see in BIG letters that they are not skilled enough to deal with anything but a cold or the flu. read more

I have to agree with others, slowest pharmacy in LS. CVS/Caremark is such a poorer drug coverage service than others. I really wish my company would have stayed with Medco and Walgreens. This CVS store seems like a overstock store. Messy and dingy looking. Thats\'s always been my impression of CVS sgtores anyway. read more

CVS/Caremark is by far the absolute worse mailorder pharmacy I have encountered. Unfortunately, I came from Walgreen's (The Best). I am finding that CVS/Caremark DOES NOT care about their customers. I received a text saying my RX is to be delivered between 7/7-7/11. Since I had not received it yet, I place a call (on the phone 51 minutes) to find out it is denied! I received absolutely no call, no text, no nothing telling me that it was denied. But, a text saying it is to be delivered between 7/7-7/11. Really? This is so pathetic I can't even explain my disappointment in CVS/Caremark. read more