The staff was great, but Walgreens prescription policy for my eye drops floored me! The doctor…read moreprescribed 7.5 (3 bottles) of eyes drops. I have purchased these at Ralph's and CVS multiple times. They are about $340 for the prescription. I picked them up and opened the package when I got home, there were only two bottles and they had charged the full amount. I called them and they said Walgreens policy is to only provide an 80-day supply and that was the two bottles and the correct cost. I was stuck with it, so I used up the two bottles in 60 days and went to refill, they said they would have to charge a penalty for an early refill. This is critical medication!! I moved my prescription to Amazon. They filled it same day. Gave me three bottles (7.5 as prescribed) and labeled it a 75 day supply for $247! I am never going back to Walgreens.

Dan, the pharmacist on site knows us by name. This is a wonderful location, convenient & It has the…read moredrive-through ! The wait is good, all customer service is always nice. Inside this Walgreens they have a selection of items reasonably priced. We've been going to this location for 20 years.

Frankly one of the worst pharmacies. I have a prescription that is refilled automatically every…read moremonth. And every month I have to call and handle them not running it correctly through my insurance. My insurance company has called and walked them through it even. Yet the issue continues. Today I have called four times to be placed on hold for anywhere from 15-30 min each time before they hang up on me. Clearly it's time to change. Incompetent workers all around

Ridiculous!!!!! I registered online for our vaccinations a…read morecouple of weeks ago. Went through and completed all the paperwork and acknowledgments. We arrive just to hear their system doesn't have the data and everything needs to be redone. Our appointment time was 11:30AM. It is now 12:05PM and we are still waiting. There are four people including the pharmacist working in the pharmacy. Totally unacceptable!!

Meghna (sp) such incredible Customer Service I may have misspelled her name, but I've never had…read moreanyone who is not just phenomenal at customer service. I love shopping at this particular store because they're usually fully stocked where most other CVS stores have their shelves often empty! Incredible Customer Service

I have been a loyal CVS customer for nearly a decade, picking up the same prescription from this…read morelocation -- the same location I've been coming to since I was in elementary and middle school in this neighborhood. What happened today was one of the most disrespectful and incompetent pharmacy experiences I have ever had. I came in to pick up my medication and was told it was an insurance issue. I spent my ENTIRE day making calls -- to my insurance, to my doctor's office -- getting everyone to do their part, only to come back and still be told it wasn't going through. Why? Because Jinny, the pharmacy technician who was "helping" me, did not know how to properly process the claim and refused to listen when I calmly explained how this prescription has always been handled. Instead of listening, she stayed on her phone texting for five minutes while I politely asked to speak with a manager. When I repeated my request, she looked me in the eye and said "what do you want -- your medicine or the manager?" She then put my medication back on the shelf and refused to assist me. I continued asking for a manager and she acted as though she couldn't hear me. When Yvonne came over, she told me to my face that I didn't know what I was talking about. Both employees were dismissive, condescending, and unprofessional. I was mocked and belittled while I stood there calmly advocating for myself. Then -- and this is the part that says everything -- the head pharmacist walked over, pressed ONE button, and it was done. Instantly. The same thing I had been telling them all day. The girls went quiet and returned to their work. Not a single apology. Not one word of acknowledgment for the full day they wasted of my time. I asked to speak with the manager and was told he was on vacation. I asked for a contact email or number to escalate and was told they had none. Convenient. Jinny's incompetence and refusal to listen cost me an entire day. The disrespect shown by her and Yvonne is inexcusable. I will not be returning to this CVS -- or any CVS -- after this experience. Do better.

I want to recognize Maryam, the Beauty Specialist in the makeup section at CVS in Irvine (Alton…read morepkwy & Jeffrey rd). She consistently provides exceptional customer service & always goes above & beyond to help customers. Maryam is incredibly knowledgeable, patient & positive. No matter how many questions I have, she takes the time to listen, offer helpful recommendations & make sure I find exactly what I need. Her friendly attitude & genuine willingness to help make every visit a pleasant experience. I sincerely hope her upper management recognizes the value she brings to the store & the positive impact she has on customers. Employees like Maryam make a meaningful difference & her hard work & dedication deserve to be acknowledged & appreciated. Thank you Maryam, for always making shopping such a wonderful experience!

This is an OG pharmacy for native Irvinians, I've been coming here for many many years. It's always…read morebusy, but the pharmacy staff is efficient which is why I always choose this pharmacy when I need medications. I was recently prescribed something and was overcharged, because my insurance wasn't billed. Cheng was very patient and agreed that I was overcharged, and went above and beyond with Andy L. to help me fix this and get me refunded. Thank you so much to you both - I really appreciate it!

Shout out to night crew Nick and Paul, Nick was incredibly patient and helpful throughout my whole…read moretransaction. Thank you Nick, good things are coming your way! Paul was also cool and helpful!

This has been my local pharmacy for the past 2-3 years and I truly appreciate them. They're on it…read more As efficient as they can be. Oftentimes helping two customers at a time, ringing one up while the other signs through consents. Using the app helps move things along, especially having a form of payment on file. They scan and you're set to go. Pricing is fair using GoodRx.

This CVS can be a lil under staffed and long lines. I use this CVS for the little things but could…read moreuse some improvement! I really like the Pharmacist at this CVS! But my CVS is in Corona on 6th St. they always have my meds every month! Technicians are pretty nice and easy to work with! Go CVS IN CORONA! 5 Stars for them *****

This CVS cosmetics are poorly restocked. The pharmacist is incredibly unprofessional as well. He…read moreasked me why I was prescribed some things and I told him because the doctor needed me to take them. He pushed on saying that he has been a pharmacist a very long time and has never seen a doctor order these prescriptions with those dosages so he would like to know why. I told him he didn't need to know why and just give me my medication. He also said that he noticed that I'm allergic to sulfa drugs (antibiotics) and said ibuprofen was a sulfa drug. That is not accurate. However, I would like to mention that there is a very nice tech in the pharmacy. She is always very kind to my son and me.

This place has gone downhill since I last wrote my review many years ago. It was once a 4 star…read moreplace, now it is a 2.5 star rounded to a 3 star. The good - - For loyalty customers - Weekly specials on things like soda and detergent. I wait until their Tide or other variety are heavily discounted, i.e. sometimes from $5 each to 4 for $10 but you must buy 4. - Some groceries like frozen dinner items, ice cream, canned soup, nuts, cereal, etc. They have limited electronics and printer inks, and the usual cosmetics and over the counter medicines and prescriptions - A pharmacist is usually available to discuss your medications with you regarding use instructions and side effects The bad 1. Wait time for prescriptions can be very long. even hours. Granted the fault is sometimes the customer who doesn't have the insurance worked out or the doctor's office. The drive through is great only if you're the first or second car, but not necessarily so if they're understaffed at the time you're there. 2. Biggest complaint in addition to the wait times is that someone will call saying the prescription is ready but you get there, and it's not. 3. Not Walgreen's fault but there are often homeless people hanging around the premises and sometimes panhandling. Also be aware that when the Tustin Brewery or other businesses across Newport Blvd. have no parking, people will park at Walgreens and walk across the street. Parking is better now that they've taken away the EV charging stations.

The pharmacy at this, Walgreens is highly professional, responsive, and always willing to…read morepersonally help with any prescription issues. I am seriously baffled why waiting for this Pharmacy is so low because their community located, open 24 hours a day and every time I have a silly thing popped up with my insurance or with a prescribing medical provider they always help me figure it out. People here are always very kind and helpful and Text as well as the pharmacist themselves are always very knowledgeable and believe an answer questions regarding choosing over-the-counter medication's so it's a whole package in my mind.

Best compounding pharmacy. I have a prescription cream that I have to have compounded to be what I…read moreneed. They are a small pharmacy located in a large shopping center with lots of parking. The staff there are always friendly and helpful.

The post office in here is a hidden gem not a lot of people know about. I love coming here to send…read moreoff Christmas cards and packages without having a long wait like it would be at the post office during the holiday season. There is plenty of parking in the strip mall and the staff is always so friendly. It is also a pharmacy and also they have a lot of medical devices as well.