I'm so sad that I'm moving and will have to find a different pharmacy! I've never enjoyed going to…read morethe pharmacy until I found this place. Even though I only come in once every 1-2 months, I am always greeted by name and always leave with a smile. Service is very quick and there is rarely a line when I come in after work. Also love the convenient location as there is always parking available. I will miss this pharmacy but will happily recommend it to anyone in the area!

If you are confused: Lguna Beach Pharmacy used to be called Laguna Sunset Drugs, and lots of…read morepeople (including Yelp) still call it that, which is OK but the "new" hours are listed completely wrong. Laguna Beach Pharmacy (a.k.a. Laguna Sunset Drugs) is NOT OPEN ON WEEKENDS!!! It's the best, friendliest, most efficient pharmacy on this planet, but it's NOT OPEN ON SATURDAYS OR SUNDAYS!

The Best Sweetest Pharmacy in the world. They are so kind…read moreand urgent to help. Thank you Bushards. First Class Service and Care Morgan

Used to be good, now they're not. Notice your prescriptions will now come with a $3 "service fee"…read more What's that, like tip? A resort fee? Not sure. Just something they add to the bill without letting you know. Delivery went from being free to now being $7.

Frankly one of the worst pharmacies. I have a prescription that is refilled automatically every…read moremonth. And every month I have to call and handle them not running it correctly through my insurance. My insurance company has called and walked them through it even. Yet the issue continues. Today I have called four times to be placed on hold for anywhere from 15-30 min each time before they hang up on me. Clearly it's time to change. Incompetent workers all around

Ridiculous!!!!! I registered online for our vaccinations a…read morecouple of weeks ago. Went through and completed all the paperwork and acknowledgments. We arrive just to hear their system doesn't have the data and everything needs to be redone. Our appointment time was 11:30AM. It is now 12:05PM and we are still waiting. There are four people including the pharmacist working in the pharmacy. Totally unacceptable!!

Just like previous reviews, absolutely rude pharmacist staff. Lying and then when caught in her…read morelies tries to tell me about respect. Then when I call her out about being rude she says " you get what you give". I'm not sure why they keep this person on staff. It is causing this Rite Aid to lose business. Go to CVS, super nice and helpful staff there. Aubrey B. There is no need to chat with customer support. You can pull the recorded phone call and listen to how your employee spoke with the customer. That is all you need to do. Obviously it is a problem and maybe only that person because of other reviews left here as well. also why don't you try to create a new response to the reviews. When you give the exact same response to every review then it pushes us customers even farther away due to the lack of ( you guessed it) customer service- the very thing all the reviews are about.

Gotta say, it's a fine spot! Will update later once I finish…read morethe first barrel tub of thrifty's etz koooooooooooollld

It's outrageous in store prices are often higher than online. I have to schedule a order pickup and…read morewait? Or deal with a 5 minute checkout price match? You're taking advantage of the elderly.

I've had my prescriptions filled here for years but yesterday (and today) was the worst experience…read moreI've had. I needed a refill on a prescription and called the number on the medication bottle. This time on the call I got welcomed by a pleasant AI woman's voice. It asked for my details, said I had no prescriptions there and then hung up on me. Literally, just hung up. So I called back (second attempt) and this time it allowed me to give the RX number of the medication to it. It then told me that I had no refills on this medication and to contact my doctor. And then it hung up on me. The only thing is: I do have a refill on the prescription. At no one point on either of the two calls would the AI allow me to speak to a human. Literally, the only way to speak to a human is for me to physically go to the CVS Pharmacy. I contacted my doctor who gave me a refill prescription which I got filled today. I spoke to the pharmacist who told me that yes, I did have a refill available on the medication and didn't need a new prescription from my doctor. He doesn't know why the AI said I didn't. He also said, yes, if you call the number on the medication bottle you can't reach a human at all. I also use Costco's pharmacy and I can always reach a human by phone there if need be. I'm beginning to think that moving my prescriptions to Costco (or anywhere where you can speak to a human by phone, if necessary) is the way to go. I hope though that CVS will change it's new system --- which is clearly not working for its customers.

Best compounding pharmacy. I have a prescription cream that I have to have compounded to be what I…read moreneed. They are a small pharmacy located in a large shopping center with lots of parking. The staff there are always friendly and helpful.

The post office in here is a hidden gem not a lot of people know about. I love coming here to send…read moreoff Christmas cards and packages without having a long wait like it would be at the post office during the holiday season. There is plenty of parking in the strip mall and the staff is always so friendly. It is also a pharmacy and also they have a lot of medical devices as well.

Horrible snobby attitudes…read more First liquor lady I encountered told me she only worked the liquor section and couldn't help me with anything else. I asked the bagger if it was possible to get my groceries double bagged and the cashier makes a smart ass comment " I think we have that technology.". Second liquor lady I encountered was standing so close to my husband in the check outline and kept pushing up on him. Almost as to try and hurry him up some to move up! They are always hiring and I'm sure I know why. These workers have horrible snobby smart ass attitudes. The fruit bowl that costed me almost $14 was full of unripened fruits! You can at least insure the quality of your fruit before placing it out for $14 ! Only reason for two stars is the vegan food variety.

Called in @10am, no ansr, left a voicemail stating my name, dob and prescription request-- no call…read moreback, no confirmation. Called my doctor as well to confirm that they'd put in the order to this Pavilions specifically-- received confirmation. @4pm (after work) I call the pharmacy again, no ansr, no vm left. I drive over, wait in line for 20+mins only to be told that it's not been filled yet, will be ready in 30mins and they're short one staff member. I let them know I'll swing by later tonight in this case bc I can't wait another 30mins. @7:45pm I ask my husband to finish dinner quickly and head out to pick up my prescription; he calls me to tell me they'll have it tomorrow @4pm. WOW @8pm I call and speak with "Becky" who I believe is the pharmacist who says she called a phone number that said it was disconnected to try and let me know and took no further action ... and no they don't check their voicemails. The prescription is actually at another location which I could have been told and simply gone to get. Like pulling teeth every step of the way. No regard to our/their patients time. Was told the pharm mngr is "Tiffany" -- Tiffany, surly this can be improved; perhaps starting with removing the option to leave a voicemail if this isn't monitored at all within the duration of an entire business day. Also maybe check if you're able to fill a prescription prior telling a patient to wait 30mins for it. Just going to put our 9mo old twins to bed now and wrap up all else we need to do to close out the day.

Christeta and Bruce were super helpful and nice assisted us with a return phenomenal customer…read moreservice!!! She was helpful and kind Bruce was awesome

Had to go here to return a watch and it was so easy. I'm surprised they accepted it cuz I didn't…read morehave the receipt and no box. So i was happy about that cuz it was a gift and he threw everything out. I was able to get credit so that was great so i was able to replace with a different watch. This location was super nice and more empty and very calm. They also had way more options for watches so i was happy about that since the other location had only one watch so i was forced to get just that one.