This pharmacy seems to just do whatever they want to do. I have it on my profile and the kiddo's…read moreaccount that we want the non-child-proof lids on our prescriptions. She's a teenager, so we hardly need the child-proof lids. Sometimes we'll get the regular lids, sometimes we won't. I picked up three prescriptions one time and two had the child-proof lids and one didn't. I've asked them repeatedly not to give us the child-proof caps. I get a rather snotty answer that it's already noted on our profiles. The automated system drives us nuts. It calls when your prescription is ready, which is fine, but it will call for each and every individual Rx. So, if you're waiting on six, you'll get six automated calls, one after the other. The final straw for me, though, was when I went to pick up the kiddo's Rx today. It was called in to the pharmacy yesterday, but still wasn't ready by 11:30 this morning. When I got the automated call, we left to pick it up. We got to the pharmacy at 1:20 and waited in the drive-thru lane for 10 minutes behind two cars. When we FINALLY got to the window, they closed the curtains and told me they were going to lunch! They seriously would not give me the Rx. I was told to come back later after 2:00. (I did, but the line of cars wrapped around the building, and I had just bought ice cream at the store. If it took ten minutes with two cars, I couldn't sit there with six cars ahead of me, so I left). We'll now be going to a different pharmacy for our meds. Unless it needs to be ordered, I should be able to get necessary meds in less than 24 hours from when the doctor calls it in.

I feel sorry for most of the Rite Aid stores I have been to lately. I want to fully support any…read morelocally based organization, but my loyalty can only go so far. This needs to be a two way street. My recent visit to this location just reinforced the notion that I am lumping them in with Kmart, Burger King, and Sears. Oldies, but not Goodies anymore. In other words, is anyone in management, or corporate, paying attention to the current retail times, or the overall weary condition of your stores, and staff? I was very discouraged by their photo developing system. Nothing appears to have changed with their system since the 1980s. I decided to move on to more modern-looking equipment, and products, at another establishment. During my shopping trip to this location, an announcement was repeated several times that the store was being monitored, and, rest assured, you can shop without fear. Two elderly women near me could not make out what was being said, so I kindly interpreted for them . Basically, you can shop here safely, and, while you are at it, don't think about shoplifting. I honestly do not care for this constant reminder. This location must have a high theft incidences or something. Drug stores are constantly trying to bring your business to them. Thank goodness there are other options in this category.

Monroeville is losing pharmacies left and right... so what used to be an option... is the only…read moreoption. Giant Eagle Pharmacy is GREAT, if you don't go during the middle of the day or on a weekend. They have ample checkouts (five in total) and plenty of workers. The drive thru is convenient, but sometimes it is just simpler to come inside for your prescription.

This is a review of the pharmacy, not the grocery store…read more The drive-thru pharmacy is bad. Really bad. The line is always long and moves incredibly slow. Two of the last three visits we've left without our prescriptions because of the line. This last time was the final straw. I sat in line (without moving) for almost ten minutes. Next thing I know, a lady from the pharmacy is outside telling me I need to leave because they're closing. She went along and told all the cars behind me the same thing - we needed to leave the line and go inside to get our prescriptions. If the pharmacy is closing, which is why we need to leave the line, why are we able to get the prescriptions inside, then? The former pharmacy entrance is now closed to customers and used for curbside pickup only, so you have to park at the opposite end of the store then walk the complete length of the store to get to the pharmacy. There's a handicapped placard on my car for a reason! I can't walk that far! I was in line well before their closing time and wasted all that gas for nothing. I had to leave without my prescription. If they won't help people after a certain time, even though they were in line before closing, then they need to have the person put out traffic cones to close the line off before they close so they can serve people who are in line before they close. And closing at 6:00 is ridiculous!

Nice clean store with good service picking up my drugs. Lots of interesting items in the shop…read more And I enjoy the soda fountain.

Love love love this place! Been going since they opened and have never been disappointed, Ice…read morecream, food, service...all 5 stars! They treat you like family, or maybe better than family depending on your situation . The pharmacists are so knowledgeable and caring. Most reasonable prices on everything as well. Highly recommend!

Who knew this place was here, I for one didn't. It is located at Parkway Center East as you drive…read moretowards the office complex. Not much else shopping wise surrounds it, if it weren't for the stop light there, I would have not noticed. I was having an allergy attack and in desperate need for something to alleviate it. I pulled in, and after dodging the biggest pothole I've seen in a while, I hurry into the store. Typical setup, nothing spectacular, but thanks to that card they have, I saved about 25% on my purchase. Even with that, I doubt it'll warrant a return trip to this location.

This is a nice store with a wide variety of product.....but the reason for my review is the…read moreemployees......I have always been waited on by extremely nice people. The staff here is really over the top fantastic....they go out of their way to help you.

On the road, passing through from Colorado, got a script sent to this pharmacy in Pennsylvania from…read morean urgent care in Illinois. Anticipating trouble and delays, but they processed it, put in the insurance information, filled it, and had us on our way in about 30 minutes. Only gave four since I've just filled the one prescription there, but they rocked it.

Pharmacy is terrible. Too slow. Went there to get my prescription yesterday. This worker Daryl…read moresaid " you don't have a prescription sir" I said God damn it. Went out of the store. Took me 4 hours. They got my prescription. Went home. Bags smelt like Coke. Also smell like cigarettes. I was shocked. This is b******* never coming back here again

I liked everything about Phil's Pharmacy especially the owner Phil he is SO kind & he always has a…read moregreat selection of cards & other things

We've been going to Phil's for 30+ years. You're going to get personal attention from a staff that…read moreactually cares about your health. This is a small old-fashioned drug store and they dispense good advice as well as filling prescriptions and supplying your personal bathroom cabinets with whatever you may be lacking.

Bunch of f'n idiots in the pharmacy!! Told them the one generic they give me is not effective yet…read morethey KEEP refilling my Rx with the same bull ! They say oh we'll order it. It'll be here on Wednesday then Wednesday comes and they refill it with the same generic bullshit. Sometimes I go without my meds for a week or more while theses jack s try to sell me a generic that doesn't work.

I've always had great interactions with staff here, both the front cashiers and pharmacy…read more Received many vaccinations here from shingles, to flu, to covid. Their phone app is easy to use to set up the appointment and getting the vaccines are easy, too.

A twin mom's dream come true. Every cart is a double cart, the family restroom is big enough to…read morefit said cart and on sample days, many are kid and baby friendly. Aside from that, it's basically like any other big box store. Bulk items of everything you can imagine. Plus they have some great prepared foods (taco kits, pot pies etc). They also have a cafe which is a really cheap way to feed your family. They have pizza, hot dogs, yogurts, ice cream, pretzels, icees and pop. The downside is that there are ALWAYS lines. They never have enough registers open.

Sorry, world…read more... Sam's is better than Costco Okay, now that that is cleared up! Sam's Club is just better! Yeah, bulk purchases mean more planning and sometimes you don't 100 bags of the same thing over and over. But I love Sam's more for the extra things on top of just the bulk food. They have the absolute cheapest packaging supplies (I do a lot of shipping so cheap bubble wrap and tape SPEAK to me) The food samples are just nostalgic youth moments and still fun to grab multiple... PS the workers don't care. The faster it goes, the quicker they can go in the back. The scan and go changed the game. No more waiting in lines and no more wondering if you over spent as you wheel your big cart to the front. Simple integration in their app and simple to use. I wish more stores could get on board. Plus... now the automatic exit scanners mean no more employee fumbling through your cart to scan the required number of items. Sam's knows what we need and they implement it.

I have a running hypothesis here. It is my belief that the Rite Aid corporate office wanted to run…read moresome sort of an experiment to see whether or not they could get away with entirely eliminating any concern whatsoever for basic person-to-person courtesy, and they chose this Rite Aid Pharmacy as their testing grounds. In order to accomplish this goal, they went out and found the most arrogant, standoffish, elitist pharmacy technicians in the world, hired them, and told them to just go nuts. I figure this is the only possible reason that someone could be so unnecessarily rude. Well, Rite Aid, your experiment is working because this place is somehow still in business! At first, I could have sworn I'd done something to offend the lady working there when I went in because she was outwardly rude to me, but I couldn't figure out how saying, "Hi, I'm just here to pick up," could have been perceived as offensive. Then I thought, "maybe there's a long line behind me that she wants to address." Sure enough, nobody was there. So I tried to be understanding by assuming she was just having a rough day - we've all been irritated at work before and maybe not handled it well. Wrong again! My wife said she got the exact same treatment the next day. Mind you, I didn't even tell my wife about my experience the day before. In fact, she was treated so poorly that she thought the pharmacy technician was a racist (she's a minority, I'm not) until I informed her that the lady was equally abrasive to people of all colors. Which, I guess, is better? Just for some context here, I'm not the type to get easily offended. But I'm a firm believer that people should show one another even a modicum of basic respect. Apparently the staff at your local Rite Aid thinks differently though.

If they would answer the phone would be a big help. I have tried multiple times and only get the…read moreautomated machine. Even by selecting different choices such as 'is refill ready', 'speak to pharmacy', 'doctor's office calling',etc I get no response. I realize times are bad with employment but, Rite Aid in Plum is absolutely ridiculous. If they don't have the help, just close the darned pharmacy and send prescriptions to CVS or another pharmacy!