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    CVS Pharmacy

    2.9 (11 reviews)
    Open 7:00 am - 12:00 AM (Next day)

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    9 years ago

    Excellent customer service from pharmacies dependents personell. I diffinetly will shop here again!

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    8 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.4(9 reviews)
    9.4 mi
    $$

    I actually was a bit nervous to go here after the negative reviews, but my experience was…read moreabsolutely positive. I only dealt with the pharmacy staff, but from my initial contact on the telephone to picking up my daughter's prescription, I received nothing but stellar service. The team was kind, quick and completely understood my questions and had answers (correct ones!) for me immediately. I appreciate it so much - especially in this crazy 2020 world.

    1/5 I am extremely…read moredisappointed with the customer service and lack of clear direction I received from this CVS Pharmacy. I had already been trying for approximately two days to obtain prescribed medication when, while I was at the drive-through during severe weather, a transformer was struck and the pharmacy experienced a power interruption. I completely understand that CVS could not control the weather or the transformer failure. My complaint is about how I was treated and directed afterward. After being told the transformer had been hit, the drive-through window was closed without giving me meaningful instructions about how I could obtain my medication elsewhere. I then approached a CVS employee outside the store, explained that I had been unable to obtain my prescribed medication, and asked what I should do. Rather than immediately helping me identify an appropriate next step, he repeatedly emphasized that he was not a pharmacist. Eventually, I was directed to a CVS on St. Simons Island. I drove there only to learn that there was a prescription/documentation requirement that prevented the situation from being resolved as I had expected. That information had not been clearly communicated to me before I made the trip. For transparency, I became frustrated during the interaction and used profanity while expressing that I felt my situation was being dismissed. I own that. However, the central issue remains: a customer experiencing interrupted access to prescribed medication needed clear, accurate, compassionate direction during an unexpected pharmacy shutdown. I believe CVS should review this incident and improve its procedures for helping customers during pharmacy outages, including training employees in trauma-informed and person-centered communication. People seeking medication are not simply transactions. Clear communication, dignity, and appropriate direction matter--especially when access to prescribed medication has already been interrupted.

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    CVS Pharmacy - drugstores - Updated August 2026

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