Good luck getting ANYONE on the phone at this establishment. They have an enormously frustrating AI…read morephone attendant that, after about 4 mins of incredible incompetence, finally connects you to a pharmacy Voice Mail that apparently is not monitored. They do not call back in a timely fashion. If you have emergent prescriptions, DO NOT SEND THEM HERE. So I advise you to do one of two things: 1.) Don't send your prescription to this pharmacy. 2.) Drive over there, wait in incredibly long lines, and experience the same frustration in person. I highly recommend the Walgreens Pharmacy in San Rafael instead. The pharmacists are available via phone and the line is always small or reasonable. Once again that's the Walgreens on 830 3rd St. in San Rafael.

There is no way to talk with a real person on the phone, AI assistant hangs up when you ask to…read morespeak with a manager. Very frustrating.

Stopped by for a quick bathroom break and decided to browse the aisles afterwards. The store was…read moreclean and neat and there weren't too many people. In the end I bought some chips and I was able to go through the registers fairly quickly.

Drove up from the South Bay to run errands and I'm glad I stopped at the San Rafael Target. Clean…read morestore, plenty of parking, and the usual solid Target experience, but the location is the standout, it's right next to the Bay and the SF Bay Trail. I picked up water/snacks, walked about two miles, then came back to shop. Super convenient and I left feeling more content than anything.

Terrible; worse than terrible…read more I wish I could go back to CVS, something I thought I would never say. Safeway takes 3 to 4 days to fill a prescription, that is, if they have it in, which they often do not. It is rare that you can get into their website to learn anything and if you try to call them it is even rarer that they pick up the phone. Further, actual pickup is a nightmare. Because I am ill much of the time, my husband has to go for me. Even when we are led to believe that a prescription is ready, invariably it is not and we are told to step aside and wait, sometime as much as over a half an hour. Other times, he has been sent away to come back and told upon returning that you are out of the medication. That is insane. And sometimes, as happened two weekends ago, they cannot even fulfill a commitment they give him right there at the counter. He was told Friday morning, that the prescription would be ready late that afternoon; he told them that he may not be able to make it back at the end of the day and asked if he could pick up the prescription the next morning, Saturday. The person at the counter said yes. So, he arrived at around 11:15 on Saturday morning and they told him it was not ready and told my husband to come back later. That is outrageous and insulting. The only reason I give them 2 stars rather than 1 is because they are usually nice when you go in. They claim to be understaffed, so I do not want to put any blame on the employees, but I wish so much that my health plan gave me an alternative that didn't cost me a fortune to switch to.

This has to be the WORST pharmacy I have ever used. They are always out of often common…read moremedications. They do not adhere to their posted opening hours, the staff is often truculent and excruciatingly slow. I could go on and on. I don't know who trained the staff on customer service, but it is certainly lacking. There is a Safeway app, but the staff says "we have nothing to do with it." So, why have it. We get text messages that say our medications are ready, only to wait up to 45 minutes to hear that they are not done and "don't pay attention to those messages." I miss Khang at Rite-Aid. He was the BEST!

Heroes!!! The clinic I go to messed up my monthly…read moreprescription and the staff here worked divinely so I did not have to return. Super professional, friendly, caring and efficient. I wish management actually hired more staff so they were not so overwhelmed. Given the sheer number of patients they work with and having such a perpetual limited staff, it is amazing that the employees here continue to rise above. So glad I changed pharmacies. I will never return to CVS. Well done and THANK YOU

Worst, dirtiest, most understaffed and disorganized Walgreens branch I've ever seen in my life…read more Prescriptions never ready by when they say, it takes hours for them to pick up the phone, and the line for the pharmacy is always taking up most of the whole store. I cannot recommend avoiding this place more!

Quick service. Always responsive to our questions. The one place that reliably carries our…read moremedication. I also appreciate the pharmacy is not buried behind candy and liquor displays.

The WORST PHARMACY EVER (period) - E V E R. I have never seen pharmacists care less, completely…read moreunresponsive and utterly oblivious to the 10 person deep line in front of them. Oh and insult to injury, once I got up - after a 30 Minute wait - they had no idea where the prescription was. In fact, someone (who the hell knows who he was), said there's a stack of prescriptions over there. The woman behind the counter just laughed. It's super great when you feel like hell, have COVID, are wearing a mask (who knows who is Compromised), wait in a 30 Minute line and the response is whoopps, haha, it'll be another 20 minutes. To say this pharmacy sucks is being kind.

What a great convenient location, my husband placed an order for pick up for me and they brought it…read morestraight out to our vehicle! Love that about Target, especially with our sleeping toddler and dog in the backseat! My go-to lip is the Maybelline SuperStay Matte Ink Liquid Lipstick in the shade Romantic! So bright and one of my favorite colors, hot pink! The Garnier Micellar Water Waterproof Makeup Remover and Facial Cleanser is the only thing that removes it! We'll be returning to check out the inside when I forget something else our next anniversary road trip lol! After all I'm addicted to Target and enjoy checking out different locations! SYOY! :D

Why does your website say the pharmacy is open when it's absolutely not? I drove 35 minutes out of…read moremy way based on Target Pharmacy's online hours, only to show up to locked gates and no explanation. If you're going to close, fine--but update your hours. People rely on pharmacies for meds, not guesswork. Gas wasted, time wasted, frustration maxed out. Do better. Accurate information is the bare minimum.

This is the most painfully slow pharmacy with slow service and long lines - and it keeps getting…read moreworse - I don't think CVS cares about customer service

Omg! I can't believe this just happened me! I haven't been treated like this from another human in…read morea long time. I raced from work in San Jose to pic up my prescription in time and I got to the counter that was open, it was 7:01 and the female pharmacist made the the other worker close the gate door down right in front of my fACE when I was begging for them to let me just pick it up. It was SO in my face rude that I was in tears. ZERO kindness which I haven't experienced so in my face!! This happened Thursday night 4/23..... horrible rude female pharmacist who needs to learn kindness!

I had a pleasant experience at Walgreens. The staff was friendly, especially the gentleman at the…read moreregister who assisted me -- unfortunately I didn't catch his name. My only downside is the lack of a public restroom, which seems common at many California stores now. I came into a different location with a pre-diabetic family member who urgently needed to use the restroom and sadly ended up having an accident after being denied access. I don't hold it against this location or the staff, as they're likely following policy, but it's unfortunate and speaks to the times we're living in. That said, the employees here have always been kind and professional.

I had a medicine sent here and after a couple days, I reached out and they said they never received…read moreit. When I called my doctor back, they cited the exact time when Walgreens received it. Someone needs to do an investigation here. I have a feeling the medicines are going missing.

Check out is a frustrating mess. Whatever you do, do not use self-checkout. It's not the local…read morestaff's fault, but corporate CVS needs to spend some money on modern, customer friendly software to ease the current mess. It's not just this store, it's the same nationwide.

Called and asked them if there would be any issues transferring medication to another location. Oh…read moreno problems at all! When I called the pharmacy where it was to be transferred , guess what....problems!!! The original pharmacy was supposed to cancel the request so now I can't get my medication. These people are ignorant, lazy and incompetent. It's unbelievable low iq people are handling medication and controlled substances.

The Corporate interests at the top are ruining everyone's retail experience and their employees'…read morelives: this is just another example. The staff at Gallinas CVS moved heaven and earth to get me my photo books when the main CVS photo order online website misinforms customers ( about new items' availability)( or maybe the 1 employee who said it couldn't be done was misinformed?) AnyWAY it COULD be done and I applaud these employees-- they are hardworking And courteous. CVS: corporate greed will ruin your brand, as it has many before...but you don't care, cause your shareholders will clean up when you sell it to some evil monopoly, and the working people in America will consider themselves inadequate to this machine like productivity you seem to demand. shame on you. I don't know how you sleep at night, treating your employees the way you do. Corporate America, wake up and get a fucking conscience! Smaller stores and better- treatment of your employees will keep my loyalty and there are millions like me. I also object btw to the ubiquitous bull crap of employees everywhere trained to idiotically parrot back to me the very information I have supplied! Remember: results are all busy people care about. Hassles will bankrupt you. On these phone calls, the customer is not the one being paid:: so DO NOT WASTE OUR TIME::: corporate CVS monster!!!!!!!

it's understaffed. I feel really bad for the manager and the employees.I had a poor experience with…read morethis store and Novato regarding a similar purchase. Not good. They at least need to train employees and pay better wages or something. Seems like all the stores in Marin have 1 or 2 star reviews.