I don't expect much from Walmart, but even by this standard, this was a really horrible location…read more The spray paint cans were all under lock and key. That wouldn't be so bad, except that there weren't any sales associates around who could open up the glass case for me. I decided to go elsewhere for a can of Krylon instead. Much of the men's underwear was also locked away in a glass case. Not the good moisture-wicking stuff, mind you. It was the cheaper Fruit of the Loom underwear that was locked away, bizarrely enough. Do they really have a problem with people stealing or vandalizing the cheap underwear? And not the more expensive stuff? Again, this wouldn't be a bit deal if a sales associate was available. The grocery selection wasn't great in comparison to the other Walmart locations either. And many of their suitcases had no price tags or price signage available. How do they expect to sell these things? This strikes me as a place where the management has pretty much given up on trying to sell stuff.

Actually the worst Walmart I've ever been to. And I don't have unreasonable expectations for any…read moreWalmart. But this one is absolute trash and should be avoided. First off, walking through the store I could smell weed. And no body was that close to me so I questioned if someone was actually using a pen inside the store. They were prepping for restocking but it was a mess. No order. Employees on the isles didn't greet you, but kept their music playing loudly (loved all the profanity!). And checkout was ridiculous. I was told (after I was already ringing up items) "No self-checkout!" on the self-checkout line that was green. The same person who shouted that, was standing right there as I walked up and started ringing up my items. And I walked past a handful of employees as I made my way back to the exit only to be told when I was almost there "You can't exit that way." Cool cool cool. Poor customer service. Messy store. Avoid it.

The staff here is beyond amazing. They worked with me to help me out with new medicines. They never…read moretried to rush me off the phone and made sure every question was answered. They worked side by side with me through the beginning stages until I figured everything out. They are located on the left side of the building. Curbside only.

This CVS is located at the intersection of Cedar and South Green Road making it a pretty busy…read morelocation. There are two other CVS stores on Cedar Road. I have been visiting this store for years, and always genuinely get surprised about the poor customer experience. Layout: The store is generally organized like other CVS locations. Some exceptions include eye solution and other medicines that live in a corner by the pharmacy. The store is not very clean most days. Inventory: The inventory levels just depend. I usually shop for medical supplies, allergy, and cold medications. I almost always have great trouble finding the basics like Benadryl or Tylenol. Large percentage of the inventory is locked and there is no one to ask for assistance. Pharmacy/Minute Clinic: The service is very dismissive, uncaring, and with no sense of urgency. This is true for both pharmacy and minute clinic, but is really bad at the pharmacy. I heard complaints in line about medications not being available, wrong/generic medications provided, and wait time. I always witness and experience problems. Personally, I enjoy no part of pharmacy interactions. I never feel like I can ask questions, staff and pharmacists just walk away mid-conversation. I almost always have a problem with refill dates or additional questions/approvals to the doctor. Wait times are long even without the line. Frequently it's suggested that I return hours or days later for medications to be filled. Most of the staff is not friendly. Check-in tablet doesn't work as expected. Staff never picks up the phone. At lunchtime, the drive thru window just closes without regard about lines. There is no patient care, collaboration, or prioritization. It always takes considerable amount of time to resolve any pharmacy issues or have routine medications filled Service: The store service is non-existent. There is rarely anyone working at checkout. Most customers go to self-checkout, experience issues with the checkout machines, and wait. Asking someone a question on the store floor is not very welcome. Simply said, the store is mismanaged. The Good: The store now has Fuel and Go stand for quick and healthy snacks. It's a convenient way to find something quickly especially en route to work or on a road trip. Cute fall decor! Parking Lot: Large parking lot is available with access from Cedar Rd and South Green Rd. Exercise caution as both street tend to have traffic. It's not always easy to get in and out of the parking lot. Overall, I don't recommend this store. The service here is extremely poor and self-serve is your best option. Expect to wait everywhere - pharmacy, minute clinic, and store. Personally, I'm looking for alternative locations because of consistent lack of customer focus.

I was just at this CVS trying to drop off a package for UPS. The front desk lady initiated a very…read morelong conversation with the customer in front of me while I was waiting in line. That customer turned out to be a mechanic. She then told me that her scanner had signed out and she could not accept the packages. It turns out that it would have just taken some time for her to sign in. She did not want to do that. Why? Because she wanted to get her car checked out by the mechanic, there and then. The worker LEFT the cashier stand in front of me and went to the parking lot. to get her car checked by the mechanic. Unbelievable.

This outfit has a terrible prescription system that constantly makes errors and switches orders…read morebetween stores. I'm moving my rX's to CVS on Lee Road ASAP.

Zero customer service skills. Pharmacist was rude and untimely with filling my prescription…read more Actually said I should consider going somewhere else bc he didn't want to fill my script. Rx was called in and I was told they "never got a message" so now my dog gets to go without pain meds due to laziness and unprofessional employees. Turns out they did get the message and yet again the pharmacist did not apologize and even doubled down with his previous story of "never getting a message"

We stopped in to grab some necessities before we went to a friends house. The store layout was…read morepretty easy to navigate and we found what we needed. The cashier hooked us up with a courtesy card when we said we were from out of town but wanted to get a deal on one of the items we were purchasing. They charge 10 cents per bag so we opted to just carry out our items and use some reusable bags we had in the car. Overall a run of the mill grocery spot.

This pharmacy is simply dysfunctional. It is perpetually understaffed, which given the volume…read moreseems puzzling. The line moves at a snails pace. They have one employee most days operating the register and the drive through. And they do not answer their phones without prolonged wait times. Seriously, I sometimes think Giant Eagle' Corporate HQ believes that the eastern suburbs deserve the worst they can offer.

Always courteous and accommodating for both prescriptions and vaccines. My wife and I have used it…read moresince it opened. Do not know why it gets such negative reviews. DEL

The ineptitude of this pharmacy is legendary. Every single time I come here there's some kind of…read moreproblem and they blame it on you. The staff is rude, impatient and unknowledgeable. Customer Service is a myth here. I don't care how much money you might save. Take your business anywhere else. It's not worth it.

As for a Walgreens, this one is fine. But the Pharmacist seems to be a little worse than average,…read morewhich is so say really really bad. I dropped of a prescription and said I was going to go next door to do some shopping and would be back in an hour. Pharmacist said it would be ready. When I got back an hour later, I was told it would be another hour. I guess they are were too busy working on their time-machine to put my pills in a bottle.

I agree with Lenzas review totally. Also add that if you get a 30 day supply of meds instead of 90…read moreday they will charge you 20 percent over the retail price. This is no joke. They are also 15-20 percent higher in price than CVS albeit a lot cleaner. Go to Target for scripts but not the one in Cleveland hts. Checkout times are about 56 seconds per customer so if there are 5 people in line plan on waiting about 5 mins to checkout. Cvs is slower by a lot.

My latest Walgreens experience was my last at this location. I browsed local stores online to check…read moreallergy nasal spray inventory. This Walgreens was one of the only stores around with stock. I was hoping for a quick transaction, in and out. Instead, I had a bizarre experience. The nasal spray was locked. I asked the employee stocking inventory in the aisle to please unlock the shelf when she has a chance. She was not pleasant at all, scanned me up and down multiple times. After she returned with the key, she said that she must carry the spray to the checkout and I must follow her very sternly. I've been to this and other stores, but this is the first time someone had to carry a locked item to the checkout. It was strange, but I was ok with it and just wanted to expeditiously get my item. I stopped to look at other items I originally came in for (gift wrap) on my way to checkout. I then noticed a tense gaze at me from employees. I decided then that this is a very strange experience and I will not be purchasing any additional items here. At checkout, three (!) employees completed my checkout while just staring at me and ensuring that the transaction would go through. It's about my millionth time at this Walgreens. All my transactions go through and I am pretty routine in my purchase. I come in very frequently to buy various items. All previous ones were pretty poor in terms of service but this one just crossed the line. I don't understand this targeted behavior for someone who walked in, walked right up to the aisle, asked to unlock the item, wanted to check out, and get a few more items. How can one transaction derail to this extent? I'm pretty upset about this experience and won't return. I'm sharing here so others know what to anticipate from this location. It's disheartening.

Worst customer service ever! I Arrived before closing but they had already boarded up the…read morepharmacy. And they took several days to fill my prescription of an anti-biotic that is fairly common. Awful.