This store is consistently dirty, rundown, and generally trashy. The shelves are half empty…read more Anything that you want is behind lock and key and you need to wait forever for an attendant. Though it is located in a very nice neighborhood, the store is a disaster. It should either be extensively renovated or closed. I drive a couple of miles out of the way just to avoid going there.

This is a bad pharmacy, the people who work there are rude and incompetent, I don't know who's…read moretraining these people but they should be fired. Tried to get a percription filled and they were just so rude and lost. Do yourself a favor and stay away!

The staff here is beyond amazing. They worked with me to help me out with new medicines. They never…read moretried to rush me off the phone and made sure every question was answered. They worked side by side with me through the beginning stages until I figured everything out. They are located on the left side of the building. Curbside only.

Can there be a ZERO star rating????? The store is okay but the pharmacy is the worst! While I…read morerealize the opioid issue is a major ordeal but everybody isn't out here trying to get high! Some people truly need their medication. And I'm guessing you can't get high off high blood pressure medicine???? Soooo what's the problem. If the doctor writes the prescription, FILL IT! End of story. Geesh.

We've use them for years. They have all the items we've come to expect in a good pharmacy. The…read morepharmacists have given us good advice about medications--prescription and nonprescription. Parking is ample and checkouts are efficient.

Pharmacy is terrible (with the exception of the pharmacist who genuinely seems interested in…read moreanswering questions and making sure you don't have any meds that will kill you if you take them together). The rest of the pharmacy staff is unhelpful, unfriendly and generally angry that they have to interact with anyone. A question will get you pursed lips and an eye roll. Ask for information or to repeat meds and it's the end of the world. No hello. No - how can I help? I may get the occasional- yeah? When they get to the drive thru window but that's on an off day. I hate going here. They are mean and genuinely angry that they have to do their job.

If I could give this horrendous pharmacy a zero I would. They never have medications in stock, the…read morepharmacy staff is rude and acts like they don't want to assist. I've never experienced such bad customer service as I have with this POS pharmacy. My kid went days without receiving important medications and they shrug their shoulders and brush you off. Don't waste your time with this place.

Agree with other reviews. Inept pharmacy. They have screwed up more than one prescription for my…read morefamily. Rude. Incompetent. This store should be shut down before they kill someone with incorrect medications.

If there was a less than 1 star to give this place I would. Nothing but rude and awful staff. The…read morewindow clerks are beyond awful with their vile attitudes that have no business addressing customers. The pharmacist is no different. Always feels like you're bothering them or they're doing you a favor. God help people that may have questions then you'll really get it. This is the absolute worst pharmacy the worst staff you can come across. They need to hire a whole new staff. Absolute trash.

Yikes! This place needs to be torn down or get a massive makeover. It's filthy, it's freezing,…read moreeverything looks worn or torn and I'm tired of waiting in line while the employees talk to each other or are on their cell phone and I have to wait. Last week in the liquor department, the employee had their cell phone on speaker while three of us in line had to listen to her transaction where she had to give her cell phone number, her email, and other personal information.

Floral Department review…read more The floral department was closed on Sunday, so my daughter and I made this bouquet ourselves (out of three smaller bouquets. First time shopping here, and likely the last. Floral should be open on Sundays, but we made do. Okay selection of flowers, prices seemed reasonable, although there were no tools for customers to DIY in a pinch. i.e celephane wrap, ribbon, scissors, etc. (maybe it's safer that way). All in all, good experience.

This Walgreens is absolutely filthy. Ran in to use the bathroom. Small amount of toilet paper. And…read moreevery toilet was nasty, with blood or poop on them. The trash was completely full and the floor looked as if had not been scrubbed this year. Yet they have the nerve to lock this bathroom.

The cashier was rude and not personable. did not receive a greeting or a thank you or a welcome…read more never been to an establishment where I spend money, but I'm not able to use the public restrooms.

Left a review similar two years ago and NOTHING has changed!!!!!! Go to ANY other pharmacy except…read morethis one. Workers are miserable and take it out on others for simply asking questions or trying to purchase items when there is no one at the counters. If you dislike your job that much, you should work somewhere else. No need to be disrespectful. Wish I got the workers name, but this occurred around 20 minutes ago and it was an older woman who decided to work the register after she realized there were people waiting. Raised her voice and started to yell for no reason. You should not be in a customer service position.

I have been a CVS customer all of my adult life. I get all of my prescriptions filled at this…read morelocation and do lot of shopping there. I have been treated very badly by one of the pharmacists many times. She always snaps at me and other customers. I am tired of being spoken to in a such a rude, brusque manner. The next time I go there to pick up a prescription if she is working I will go home an come back another day when she is not there. I will go elsewhere this year for my flu and Covid shots because of her. Not the pharmacy techs, this is one of the Pharmacists.

I returned to CVS to make purchase I was unable to complete earlier in the week because the pos…read morewasn't working. The worker,a younger man, told me it is because my card was damaged.(It's not.) I went back to the pharmacy & there was a long line of people waiting to be rung out, so I left. I go back today. Same employee same issue. Again he told me my card was damaged. I told him it was their pos & I told him he should notify his manager. He replied "It's not my job." I asked how is it not your job to notify a manager that what you need to do your job is broken. I proceed to talk & he interrupts me everytime I was me I was being rude. I assure you, I was not. And even if I were it doesn't warrant him being rude & unprofessional. I was in corporate customer service, sworn at, called names,screamed at & I was never rude. Because no matter what, my job was to provide a excellent service to clients. When I asked the young man if the pharmacy was open, he told me "I'm not going to tell you because you were being rude." I then requested to speak with the manager. The manager confirmed the pos was not working & had been problematic since they have been installed. I explained I patronized CVS for years & I have never received rude service. It's clear cashier 1322688 does not want to work. He was content with the pos not working which is why he didn't report so he wouldn't have to ring people out. Not reporting an issue that does not allow you to do your job is theft of time. Additionally, he told me he wasn't going to provide me service. To me,that's quitting your job. If he isn't emotionally stable enough to handle a calm customer, I can only imagine how he would handle angry customer because he is reactive & escalates situations, when he should be deescalating. He is a liability.

I've been going here for years. I have a disease that was only discovered in the late 90's. They've…read moreworked with & my "unusual" doers prescribed as well as insurance woes. I appreciate all they do. They're not perfect, but who is. I thank them & wish them God's Blessings.

This CVS Pharmacy is conveniently located in the Cedar Lee district of Cleveland Heights. It's…read moreclose to the main attractions on Lee Rd and the local Cleveland Heights High School. I am a frequent visitor at this store and will attest to the fact that's it's a complete mess! Service: The service is generally friendly. I feel that it improved in the last few months. Still, it's very challenging to find help at checkout (not well staffed) or on the sales floor. I always opt in to self checkout. Local Inventory: You can purchase Cleveland or Cleveland Heights specific inventory - Cleveland Heights Tigers and John Carroll merch, and Cleveland Magazine. Issues at this store: - The refrigerators are frequently out of commission. Remain mindful of this when purchasing any frozen foods or ice cream. They just threw away all ice cream a few days ago due to broken refrigerator. It seemed to be broken for weeks. - The inventory replenishment at this store is never ending. There are constantly empty shelves, boxes in the aisles, and things obstructing the aisles. - There are significant loss prevention issues/remediations at this store. A lot of the items are locked and require assistance. This makes the shopping experience a pain. Even shopping totes are loss prevention secured. - Parking lot experience is terrible. The parking lot is not well lit at night and feels very sketchy. I dread going here late in the evening. The parking lot is also frequently not available because neighboring businesses utilize all parking spots. It's such a problem that even the local city group has this as a hot topic. It's terrible. It's also complex to enter and exit the parking lot during heavy traffic hours or restricted turn times (onto Lee Road). - Cleanliness and safety are a concern at this store. There is are a lot of folks asking for money at this store (even inside the store doors). The store is unclean and outdated. The doors are constantly broken. It just doesn't look up to the CVS standard in any way. The only positives are the location of this store and late night hours (not sure if 24 hours or midnight, they are fluid). It's quick to drop in for bare necessities. Other than that, I'm looking for other options for drugstores. If you stop in, I highly recommend checking the store out during the day.

I find the personnel very helpful, especially their manager. The pharmacy has always been very…read morepolite and helpful.