Came To Give Blood Gotta keep track of my heart ..... ! People This Is Serious Any Time You Feel…read moreSomething Wrong With Your Heart or You Just Don't Feel Well Go Get Checked Out Before It's too Late! You Want To Live As Long As Possible We Want To Go That Restaurant That Concert That Graduation ‍ That Wedding or Go Take That Cruise . All The Staff Is Very Helpful and Pleasant Which Makes For An Easier Visit , Because As We All Know Doctors Visit Of This Magnitude Can Be A Bit Uncomfortable.... I enjoy the big screen TV that's hanging on the wall in the lobby. It has a lot of information about your heart about your health which I find helpful some stuff I knew and some stuff I did not know. After a certain age, you just have to start taking care of your heart a little bit more and I found this place to be one of the places that will help you take care of that heart of yours. Overall the past two years I've had great experience with this facility. I don't like the medication that they have prescribed to me which I have stopped taking and decided to eat properly and a little healthier to keep my heart healthy but that's my own personal reasoning. Stay Healthy Thanks For The Read Until Next Time .......

I want to comment on the professionalism and care of the PCE Maker technician, Rachel. She was…read morecheerful, and we were asking a lot of questions. She was knowledgeable and put me totally at ease with the pacemaker check. I am so happy with my appointment with her. I also want to point out what a great nurse you have in Rochelle. She is kind, caring, and very knowledgeable. She had to set up several tests for me within a minimal time frame, and not only was she successful, but she remained cheerful the whole time. The practice is lucky to have her, and I am blessed to have her as my nurse. Thank you to both of these women for going above and beyond in patient care. They made what could have been a very stressful experience seem routine and smooth.

I have been under the very excellent care of Dr. Lazar for 12 years now…read moresince having a NSTMI requiring 2 stents. I'm doing great and on practically zip in medications--no chest pain, no palpitations, no other issues. I've never had a problem getting in to see him and his staff has always been great. It's busy and for those who hate to wait for anything, there's a lot to be said for patience and showing gratitude and kindness to others!

Incorrect and multiple direct billing charges to me for tests and procedures approved by my…read moreinsurance prior to my appointments however CHV never billed mu insurance. impossible to contact or get returns callbacks from their office staff to discuss bills and insurance.

Just wanted new orthotics. Insisted I see the doctor. Maybe they need $$…read more I go to several physicians and specialists. None of which ask to have a credit card on file and why does a podiatrist need to know if I was adopted? Weird intake form. I don't give out my SSN#. Nice receptionist, "office lead" was rude. I will not return.

I rescind my 5 star rating to negative 100 star. Just a shitty practice. I had some hard times &…read morewent through bankruptcy owing. They said I could not return because of this. I have medicare/medicaid & still said no way. Greedy bastards are only out for money & give bad care. That rotten DAGO in charge is a real asshole that took an oath like I did to provide care whether or not payment was available. Rotten bastards would rather let someone lose a foot or die of infection because of the almighty dollar

I am reiterating the many reviews here about customer service, but adding on about the insanity of…read moretheir previous new patient visit policy. This review is not about my doctor, who I actually thought was great. In a nutshell, I was told that I needed to come in TWICE as a new patient -- once to get my blood drawn and then a second appointment two weeks later to meet with the doctor about those blood results. Surprise, surprise, though ... my insurance doesn't cover TWO annual visits. Which, I'm assuming, this office knows. Being that, you know, they are a doctor's office dealing with health insurance. So when my $200 bill arrived, I called the office and spoke with three different people before being told that the office manager, Liz, would call me back. After playing phone tag for about two weeks (during which I would be put on hold for at least 10 minutes every single time I called her back, only to be told she wasn't available and that I should feel lucky that she was even calling me back at all because she doesn't normally do that .. literally that's what one receptionist told me), I give up. You win, New West. I'll pay my ridiculous $200 (for a two-visit policy that, by the way, they no longer follow ... I WONDER WHY), take my business elsewhere and leave this review in the hopes that no one else gets duped.

Been coming here for my yearly physical for a few years. This year I got charged a small out of…read morepocket that should be 100% covered by insurance. I have called their billing and their office for over a month now. No one calls me back. Every time I call they say it's billing's issue. Billing says its an office issue. At this point I will probably end up eating the out of pocket and just find a new office and stop wasting my time.

Worst company in the history of mankind. Back around 2012 I had a CPAP for two-years. They would…read moreship me stuff that didn't even go to my machine, then I'd call them trying to return the stuff and the customer service person would tell me not to worry about it, and they'd just write it off. Two-years later I'm in collections and the person trying to collect tells me "yes I see in the notes that they told you they'd write it off, but they didn't have that authority". I paid them around $300 to get them out of my life. In 2021 they sent me to collections for a walker. I was doing 100-mile bike rides at that time, I'm a runner, and I am above average health, I have never had a walker!!! I called and a girl said she'd take care of it, all she did was stopped them from continuing to bill. I got a letter from a collection agency, wrote them one letter explaining the situation and never heard from them again. Today my Doctor prescribed an in-home oximetry test, and apparently these clowns are the ones he chose to fulfill the order. I received a call from a girl saying they had received the doctor's order but I would need to speak to their billing dept to clear up an old balance before they could fulfill the prescription. I would never do business with this shit show of a company again anyway, so I'm glad they put a stop to the process for me. F them! AVOID THIS COMPANY AT ALL COSTS.

I've experienced the same piss poor customer service as all the others reviewing what should be…read morecall "Brandon Respiratory" - every customer service person / manager at this business has dementia. If you looking for a company that will totally f*ck up everything related to your account - this is this place. How can so many WORTHLESS people work at the one place - other than our Federal government?