What a delightful little surprise this store is. Cindy is an artist with an eye for design and color. She and her husband collaborate to make lovely bespoke jewelry pieces but they also provide jewelry repair. I had a bracelet restrung - was done in a couple days and it's perfect. I will take all my repair and/or jewelry wishes there. Her work with Swarovski crystals is especially appealing. You'll love her - go visit! read more

I had a necklaces that needed repair and Cindy was able to repair it in a short time. I really didn't think it was repairable but she was able to do it. She makes beautiful pieces, very unique. Great place to buy a special treat for yourself and your loved ones. Highly recommend read more

Amazing jewelry repair and unique pieces for sale! My squash blossom necklace I purchased in Texas broke and many beads needed to be restrung. They did a great job!! read more

CY Louie - Necklace repair - Jewelry Repair Near Me - Walnut Creek, California

I lost track of Cindy Louie and her shop when she left Broadway Plaza several years ago. Delighted to find she is still in business, now on Cypress. The shop is much smaller and she no longer has clothing, other than scarves. (I still treasure a gold and silver brocade jacket I bought there 12 years ago. It is a classic.) However, she has some lovely jewelry. I am especially excited that she does jewelry repair. I have a few pieces in need of attention that I plan to take in for a quote. read more

I had a couple of pieces of jewelry needing repair, one fairly simple and the other more complicated. Both came out beautifully fixes, thanks to their talent and workmanship. Strongly recommend for repairs, customized jewelry, and their readymade options are all beautiful. read more

Recently we took our very first family vacation to Playa Del Carmen, Mexico. During the vacation we went to see Mayan ruins and a Mayan village. And while in the village the locals were selling hand crafted Mayan obsidian. My wife and daughter found beautiful bracelets and I wanted something as well to remember our first trip together, so I got one two. Before we left the shop, a Mayan healer came by and blessed us and the bracelets. I was a bit worried when we got back to the hotel though because I'm very active and I was worried that my bracelet would break. Sure enough, when I got back to the states, while moving some equipment for my mother-in-law, the string holding my bracelet broke. I was very lucky to find all the pieces, but was worried that I wouldn't be able to find anyone to fix it like the original. When I looked up bracelet repair, CY Louie came up as the number one option in Walnut Creek. I called and spoke to the owner who was extremely friendly and said she could fix it. And when I got to the shop, she was even nicer in person! Not only did she say she could fix it, she mentioned doubling the string so it would be twice as strong, and adding knots every three beads so that if it broke again, most of the beads would still be on the bracelet. Plus, she did it all in 30 minutes, while my daughter and I completed our errands. And the price was completely reasonable. In fact, I tried to offer her more money! If I could, I would give this place 6 stars. They definitely earned my business for all our bracelet and jewelry repair needs. read more

CY Louie - You can barely see the knots every three beads, which the owner suggested. That way, if it breaks again, only 3 will fall. - Jewelry Repair Near Me - Walnut Creek, California

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The store owner-Cindy- was the kindest person to work with. I had a beaded bracelet restrung there and I was so lucky to find her. I didn't have a clue who would be able to do this but it came out beautifully. She worked with me on color choice and the bracelet was ready in just a couple of days. I could not be happier! read more

We came here to fix a beautiful bracelet that broke. I was so heartbroken when it broke and couldn't find anybody to fix and replicate the intricate design and closure. Im sooooo happy we found this shop!!! On top of doing an incredible job, Cindy is the sweetest lady! She also fixed it super fast. Can't recommend Cindy enough! Thank you so much for bringing my dear bracelet back to life read more

CY Louie - Jewelry Repair Near Me - Walnut Creek, California

Love visiting this little shop, Cindy always has innovative ideas on how to repair, redesign, update your jewelry and makes it something special that you'll love wearing. She has a treasure trove of thousands of beads and findings in any color, texture, style you can think of and so many more to pique your imagination further. Cindy's been in the downtown area a long time, her design skills are legendary, evidenced by her long time customers and beautiful changing displays. She's warmly welcoming and so innovative! read more

I am thrilled with the work that she has done! I've brought in several pieces and have also bought her jewelry. But I am most excited about the pearl necklace that she redid. It was a traditional cultured pearl choker that was a gift from my in-laws 20+ years ago. I never wore it because of the short choker length. CY Louie did a spectacular job restringing it and adding gorgeous beads between. She was extremely patient as we spent a long time coming up with different options. I LOVE the end result and it is my absolute favorite item of jewelry. We saved a few pearls so my daughters can design earrings with them. read more

Wow. If I could give SEVEN stars I would. I had an extraordinary customer service experience with Cindy. I had a pair of beautiful but unusually shaped pearl earrings. I lost one of the earrings. I took them in to a (very fancy) jeweler in Walnut Creek thinking I could possibly find a "match" for the missing earring. The owner of the (fancy) jewelry store said - "Oh, you need to go speak to Cindy around the corner. She can help you." Cindy A) Found a perfect match for my pearl in her inventory - no easy task given it's unusual shape; B) Made the new pearl into a matching earring for me; C) DELIVERED the replacement earring to me!; D) And charged a very reasonable price. If you need jewelry repair, replacement, or something new that is unique and special, Cindy is your gal! read more

My favorite earrings broke and Cindy was so helpful! I was so worried that this piece would not be able to be fixed because it was a gift from a small boutique- they were able to drill a new hole into my resin earrings and fix them as good as new.! Definitely the place to go for unique, handmade jewelry repair. She was so kind and knowledgeable. Also- so much of their store is homemade and beautiful jewelry! read more

CY Louie - Jewelry Repair Near Me - Walnut Creek, California

I just moved to Walnut Creek, and needed my bracelet fixed, I found Cry Louie and I loved the Jewelry and my bracelet that I love was repaired. I recommend Cy Louie!! read more

I brought in an earring that needed to be repaired. Cindy was so friendly and nice. I highly recommend!

Cindy is so sweet and has beautiful and unique jewelry. I recently took a few necklaces that needed to be resting and she did a beautiful job. I would recommend Cindy & CY Louie :) read more

I walked in and Cindy gave me expert attention and experience on the spot- She re strung a unique necklace. She knew how to string it so it was balanced in just the right way. Thank addition to doing this we had a fabulous conversation about creativity and design. She know how to make spectacular pieces! I am thrilled to know her work and her shop and will come back for sure. In addition she refurbished a clasp on classical pearls also on the spot. read more

Cidy has a creative and enthusiasm on her designs. Her jeweleries design always catch my eyes to stop by her booths at Oakland Farmers market. Week ago, I gave her couple simple necklaces for her to resigned them. I only gave her a bit of my favorite point on the new design, but rest of them I let Cidy free to create. She kept to communicate with me during the processing, the new necklace all came out terrific. Cidy is a true artist. read more

Cindy is a true artist and professional, she makes jewelry dreams come true. A great place for jewels, beads and stones.

Love her work! I always find something I just "have to have" whenever I go in. Plus, Cindy will custom make pieces for you!

Cindy at CY Louie is absolutely wonderful! She custom-designed and made me a set of earrings and a bracelet to match my gown for my daughter's wedding. She showed me several designs and then worked really hard to find the exact colors needed to match the gown. All of this was done so willingly, and so very professionally! She is a great designer and extremely artistic. I couldn't have asked for anyone better than Cindy to add to the beauty of the dress, make everything on time (everything needed to be ready in advance because the wedding was on the east coast), and to do both the earrings and the bracelet for such a reasonable amount. Everything was wonderful - thanks to Cindy at CY Louie Jewelers. Deirdre H. read more

Cindy is great, I have bought many pieces from her beautiful store and always have a good time when I'm shopping for that something special

Just had a wonderful visit to CY Louie. Cindy was very friendly and helpful. I bought 3 graduation gifts. The store has many lovely handcrafted items in all price points. Unique and beautiful jewelry. I highly recommend this store. read more