Friendly Smiles - Fast Service!…read more I went in to get batteries changed on two watches. The battery replacement was quick and the owner said the gaskets/seals looked fine. All in all, I was in and out in less than 15 minutes. I'm sure I'll have to send my watch back to Switzerland for an "official" inspection at some point, but for now, I'm happy with Watchworks.

Friendly, prompt and good service at a good value. What else do u want?…read more We had watch batteries replaced, one on a Tissot and another on a Michele watch. Both handled expertly. Friendly shop dog too.

I work for Nordstrom we highly recommend our customers to watch zone! The workers are very honest…read moreand very professional.. They are amazing!!!

I've had an interesting experience here twice in the last couple of years. I've brought in my daily…read morewear bulova watches (among others) here for simple battery replacement. Nothing fancy. The gentleman helped me on both occasions. Both times, the batteries did not last very long, on all my watches. The batteries ran out anywhere between 9 - 12 months, give or take. Something doesn't feel right. This wasn't the experience that I've had with battery replacements from other watch repair shops. Not looking to go back, and will find another repair shop.

Amazing place for all your engraving and key needs. Angelo is super knowledgeable, punctual, and…read moreincredibly priced. Highly recommend this place to all family and friends, thank you!!!

Thank you for the beautiful engraving and fast service. The finished product exceeded my…read moreexpectations!

Traditional, knowledgeable and honest. Helped me restyle a vintage piece to perfection. Our family…read morehas loved Spitz since they were on East 14th in Oakland. I trust them implicitly with my jewelry

I had used this store before and they were wonderful but recently I took 5 gold rings in to be…read moresized up. I explained to the owner of the store, I wanted a piece of yellow 14kt gold to be put in the bottom of each ring to size it up. He wanted to"shave" the ring down to fit. I had said "No shaving off my gold on any of the rings except the one ring that had an Opal since only that one couldn't be heated up". He agreed and took my rings. When I got them back he not only charged me the full price of $300 (he had quoted me the cost to put small piece of 14kt gold in each ring) but he had also shaved down each (ALL) rings. And he took a lot of gold off each one of them. I'm sure he kept it since gold has gone up so much. I've been thinking about it over and over again at what he did. I'm very angry! I should have never taken all those beautiful rings to him. They feel like cheap junk now. Hollow out remnants of what was once high quality rings. I trusted him because I had been going there for years. No more! I'll never go back again. Buyer beware. Don't go there unless you are willing to let him destroy your bountiful jewelry. And if he'll do that to me, he'll do it to you, too!

I went to Dioro Jewelers for a custom ring and was extremely happy with the result! Corinne was…read morevery receptive to my ideas and helped elaborate on a beautiful design. I was also working on a tight time frame, but she made it work and was nothing but friendly and helpful throughout the entire process. I will absolutely be coming back and highly recommend Dioro!

I had Dioro Jewelers create a custom diamond bracelet for my daughter using stones from some of our…read moreexisting jewelry, and the result was absolutely perfect. It came out even better than I imagined. The craftsmanship and attention to detail really show in the final piece. I would highly recommend them to anyone looking for custom design work. They also have a beautiful selection in their showcases if you're looking to purchase something special. Great experience from start to finish.

I would like to take a moment to acknowledge the 5‑star experience I received at Davidson & Licht…read more A huge shout‑out to Alex Garcia, who spent a considerable amount of time with me and showed me several beautiful Rolex pieces with genuine enthusiasm. His customer service is exceptional, and he went out of his way to make me feel welcome. Even though he knew the watch I was interested in was not available, he never hesitated to invest his time. He walked me through the history of Rolex and educated me far beyond what I expected. His passion, professionalism, and dedication truly stood out. Alex is the type of person who deserves recognition, and he will absolutely be the person I choose to work with for any future watch purchases. Davidson & Licht should be proud, his representation of your company has secured a customer for life. Thank you, Alex!

The watch sold to me was perfect, the salesperson was not…read more They added numerous payment plans + options to my contract without my approval and I am being charged outrageous interest rates by the loan company.

I went to Solano Jewelers to have some necklace chains repaired. They were able to help me…read moreimmediately and did a very thorough job. And, best of all, they didn't even charge me!

Amazing customer service and quality work on my jewelry repairs- resized my aquamarine stone ring…read moreand soldering of 14k necklace and 14k anklet. Thank you to the entire staff. Very personable and professional!

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I was a customer when they were down in San Ramon and I so happy I was able to find them now in…read moreWalnut Creek at a great location! I first needed an appraisal that went smoothly. I came back to get rid of some gold jewelry that no longer had a purpose. I most recently visited to see if they could fix my necklace & earring. As always, they were incredibly friendly and so helpful. I couldn't believe how quick they were able to fix my necklace and earring, making it all seem so simple. And they cleaned everything up so it made my jewelry seem brand new again! Being so personable and having a beautiful selection of jewelry- I will definitely continue returning!

My 3-month-old Mido Big Date, purchased from Jomashop, suddenly stopped working. Every time I wound…read morethe crown, the balance wheel would spin like a helicopter blade. Unfortunately, Jomashop's so-called 2-year warranty was a complete joke--way too many exclusions to be useful. Based on this experience, I would never buy a watch from Jomashop again. I took the watch to a large jeweler/watch store in Walnut Creek and was quoted $600, which felt like a total ripoff. Thankfully, I found Richard through Yelp--and what a blessing that turned out to be. He is incredibly friendly, professional, and clearly knows his craft. He took the watch apart and walked me through each component, even showing me the exact part that was broken. That level of transparency really gave me confidence. It took about a week to get my watch back since he had to order the part, but the pricing was very reasonable, and I honestly feel like I got a great deal. On top of that, he even removed a link from my other watch for free. I can confidently say I've found my watchmaker. Highly recommend Richard to anyone looking for honest, skilled, and fair watch repair.

Took my favorite and Movado Watches (*older watches given to me by my father and mother) to get new…read morebatteries as well as a full cleaning.... the watches looked great and was pleasantly surprised. A job well done and I will definitely be going back for all watch related issues/concerns.

It was quick, service was kind, and 1/3 of what the jeweler who made my necklace would charge for a…read morerepair!

Have had multiple pieces repaired, several necklace chains replaced and diamond earrings reset over…read morethe last few years. If you're looking for an excellent jeweler, John is more than qualified and fair with pricing. I was on the white gold trend in the early Aughts but have since fallen back in love with the look of yellow gold. I've been slowly replacing my white gold necklace chains with fixed pendants-- (my favorite style) to yellow gold chains and they've all turned out so beautifully. John's soldering work is on point as well. I used to work at a jewelry store back in the day that did jewelry repair and I recognize great repair work when I see it. Actually, I plan on going in tomorrow with more repairs and remembered it was about time I wrote this review. Thanks, John!