If I could give 0 stars I would. He completely wasted my time. Took my comp for an OS install. Said…read moreit would take week!? Then held my comp for 10 days till I kept calling for it back. Threatened to call police then he responded with I could pick my comp up by 530 pm. When I got it, he didn't even start anything. Very bad. Avoid this guy. Borderline sketchy and scam.

Ray is a great guy, great service, and very reasonable prices!…read more I was in need of a new fan for my MacBook Pro and he helped me source one, and made sure it worked on my system before I left his shop.

I've had a few contacts with Rolf over the years, and he's always been helpful and straightforward…read morewith me. I recommend him and Mac Mouse Club.

I'm not one to leave reviews often, but I simply had to after my experience with Mac Mouse Club. My…read moreiMac 27 was overheating and I decided to give them a call. They advised me to drop it off and they would take a look. After diagnosis, John informed me that the graphic card was failing and recommended against repairing it due to cost-effectiveness. I ended up purchasing a new iMac instead. What impressed me the most was that they didn't charge me for the diagnosis. I truly appreciate their honesty and integrity, and strongly believe that they deserve to be compensated for their service. I would have gladly paid at least $25 or $35 for their expertise. It's evident that they're a small business that values their customers over profit, which is refreshing in today's world. Even though I live on the other side of town, I didn't mind driving all the way to Waikiki because it was well worth it. If you're looking for someone to take a look at your Mac, I highly recommend Mac Mouse Club!

I had the pleasure of meeting Adam and the team yesterday, and they truly went above and beyond. I…read morecame in with a stressful BitLocker/recovery key issue on my laptop, and even though they were already working on another case, they immediately jumped in to help. They resolved it quickly, explained everything clearly, and provided extra guidance that relieved a ton of stress. The whole team was friendly, knowledgeable, and genuinely helpful. Highly recommend--thank you, Adam and crew! -Brandon

I've posted a couple of reviews before, on Gadget Guyz, because Computer Geeks operates from the…read moresame kiosk. This is my first just for Computer Geeks. Kevin, the #1 Geek, has a Facebook page and so I was able to contact him on the weekend when I knocked my laptop off the chair arm and trashed the LCD. He actually responded within about 20 minutes! I dropped the laptop off at the kiosk on Monday, 2/13, and got it back today 2/21. The only delay was waiting for the part to arrive. Just for info, the banner in the photos says "$89 flat rate" and it's now $109 - but still a great price for great service!! Lots of people buy cheap netbooks now and toss them instead of repairing. I spent more on a GOOD laptop and it's just over a year old, so no way I wanted to buy another. For $203 out the door, my laptop is as good as new. I can't say enough good things about the customer service and honest repair!! Thank you, Kevin! PS - It's just a little tricky getting here, but if you spot the 7-11 that is a big help. It's a weird intersection and if you're in the wrong lane, you have to circle around - so watch it! ;)

Jeff fixed my work laptop efficiently and effectively; so when I had issues with my personal…read morelaptop, I reached out again. He managed to quickly identify the issue and resolve it while at the same time giving sage advice on how to mitigate future computer issues. Jeff is very knowledgeable and makes the effort to make sure computer issues don't cause stress. Highly recommend!

Traveling from the mainland and I realized I did not bring the correct power supply cord for my…read morewife's work laptop: Early Saturday am with a very tight window for shopping so I was happy to they were open at 8 am on a weekend. Jeff helped identify what I needed and happened to have it in stock. I arrived he had it ready, we tested it and I was gone in less than 5 minutes. I appreciate his availability and service. It got me out of a bind.

TLDR: Richard was very flexible with drop off and pick up times. He gave a thorough diagnosis and…read morewas able to identify the issue. He gave a realistic assessment of cost to fix versus value of the item and gave an honest recommendation. 5 stars. Rain or shine Richard is always in. During the crazy 2 weeks of rain, my son's computer stopped working. Richard was still working helping businesses with their network failures through the storm. Always good to call ahead and he can work out time to meet if necessary. Reasonable pricing for both labor and parts. Easy to understand explanation. My son's laptop is an ASUS Vivobook 14, model number X1404V. He claims it isn't charging despite it being plugged into the laptop charger. He's tried at different outlets. We tried getting a replacement charging cord and that didn't work, so it's for sure something with the computer itself. We spoke to Yoda at Gadget Guyz about the issue and he let us know it will require bench work and gave a referral to Easy Computer. Dropped off on Tuesday for diagnosis. Results of diagnosis on Thursday. Richard confirmed that there was at least one bad component in the motherboard, so it would require a full motherboard replacement. A motherboard replacement would require dismantling the entire computer and replacing it and putting it completely back together. For a motherboard replacement they are not done in-house, they are sent out to New York. Parts alone would be nearly the cost of the computer brand new. Labor and to send out would double it. Picked up Friday. Richard gave a good recommendation on next steps. Consider if it was still covered under warranty, where I purchased it, what would be covered. He was very sweet to work with.

awesome. quick and helpful. If you don't understand, they truly help! Richard was a real help, I…read morereally needed an expert. Thank you!!

Willing to help even over the phone and super knowledgeable. Incredibly helpful and cares about…read moretheir service and consumer.

Took my MacBook Pro here a little over a month ago to get a diagnostic. I needed it expedited which…read moreis why I didn't go to apple so he charged me about $650 to tell my data isn't recoverable. I told him to put it back together and I'll try apple. I finally took it to apple the other day and come to find he left everything disconnected internally. He only secured the corners to hold it together and left everything else inside loose. The nice guy at apple gathered all the loose stuff for me inside and told me to never go to his place ever again. Very unprofessional I could tell he was not happy when I told him I didn't want him to work on it anymore. DO NOT TRUST THIS PLACE.!

Cowabunga is absolutely the best computer repair/service company in Honolulu. More specifically,…read moretheir computer engineer, Elijah, is a cyber-tech genius at solving problems. I was totally stumped and he came to the rescue and solved my issues very quickly and remotely from his office. Cowabunga is worth every penny I pay to them in my monthly retainer fee!

Thank you Cowabunga Computers and Elijah for your prompt and efficient service! Elijah was…read morecommunicative throughout the diagnostic process (which was @ no charge) and provided helpful suggestions. Highly recommend Cowabunga for your computer issues.

Victor, my buddy, my pal, my dude…read more.. A general rule of thumb in regards to human decency: when you are wrong, or when you cannot do something you thought you could do, say so. Own it. Be real. Do not try to refuse someone service or return someone a laptop they thought you could repair for a nonsense reason that doesn't even apply in this situation. You couldn't fix a laptop? That's fine, but don't pull the BS you did with me and say it's due to my 'unpredictable behavior' that you're 'not comfortable' with holding my laptop you couldn't fix. I had a similar incident with TCA Wireless where I brought my phone in to be fixed due to a busted digitizer. They admitted to me that even after replacing the screen 5 times the phone still acted buggy. They were very apologetic that they couldn't fix it, and I understood and paid them for their attempts to try. That is the difference between them and you. You couldn't even look me in the eye when you handed my computer off to me. You didn't outright admit you couldn't fix it, and you didn't even apologize for your own unpredictable and ridiculous behavior. Because I wondered if you'd be able to pick up the charger from me that day? Did I demand you pick it up from me that day? All it was was just me thinking maybe you might be in the area and I could meet with you wherever was convenient to drop it off. I clearly specify that I didn't expect you to pick up from me that time, or even that day. And I apologize for the misunderstanding. But you, whether because of anxiety or just plain flakiness, decide to be so unprofessional that instead of just owning up to the fact you couldn't fix it, you want to try and blow this up to make it seem like I threatened you or made advances to you, or that I was being demanding. I was being nothing but lax and you decided that because my laptop was a lost cause you could act this way to me. On top of that, "unpredictable behavior"? You are dealing in a business full of unpredictable accidents and mishaps, and with technology, of all things. If this kind of thing is enough to make you uncomfortable, maybe you shouldn't be fixing computers. Let me be clear to the rest of Yelp: I am NOT saying you shouldn't stop giving Victor work. By all means, do so. Perhaps he's the closest to you, perhaps you want to see if your problem is something minor that could save you money and the hassle of finding a company that repairs computers for more. Do with your money what you feel is best. But if he pulls this unprofessional, unpredictable behavior with you, don't say I didn't warn you.

Called for basic info for installing software ,could not have been any more helpful ,He has an…read moreopening in 2 days ,might not be able to wait ,But as customer service goes very helpful , This is why he gets 5 stars ,Thanks Victor!!!