We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Chris installed our Starlink Gen 3 system yesterday and I could not be more pleased. Clean and…read moreneat install that works perfectly. I don't know why Yelp shows him only in the Riverside area as he has a location in Malibu. I will definitely use him again.

Do I have to give 1 Star? The most incompetent group of People. Stuck with Verizon, no options…read more My complaint is that they do not value the Customer's time. I waiting a total of 8 hours two separate days. Once the Technician did appear, 3rd day, he tells me if he has to work additional time, I will be charged $75.00 an hour. Well, I think I have credit due. Unbelievable.

Verizon Fios is so horrible. They can not get one thing right. We have been with them for about 3…read moreyears and we have had so many problems with the service! Sometimes it is actually humorous how they do so many things wrong! What made me wrote this review today is this most recent "outage." With this beautiful So Cal weather, I can't even imagine what impacted the service so bad but the Verizon engineers have been unable to fix this outage for what is going on our 3rd day now. No TV, Internet, or home phone. Absolutely ridiculous! If you are looking into Fios, I would suggest going with another company! Save yourself time & money by not dealing with them at all.

Previously, I got a message stating there was a few hundred dollars of porn on my phone and I…read moreneeded to contact Apple before being able to use my phone. I went to Verizon in Beaumont, CA. Hector helped me. I didn't have to wait a long time and Hector sat down with me and got the job done quickly. I was crazed when I got there, Hector calmed me. I swore I would never go anywhere else. Today, I received the same message on my phone about the porn but was able to delete the message after 3 tries. I went back to Verizon to make sure someone could help delete the message. Danny was at the entrance and explained to me how to delete these crazy messages so hopefully spam would cease. He was so kind and paid attention to me so kindly (I was way more calm than the first time). Hector was great. Danny was fabulous. This is where I will go with problems always.

Hector was great but you could only do so much with so little…read more Corporate customer service and technical support is a joke. Hector was amazing his patience was better than mine

YES! I didn't know there was such thing as a service provider with real customer service! Every…read moretime I called direct TV it was long holds and unhelpful runaround answers- or nonstop upselling attempts! Elinkers actually has PEOPLE on the line!! And he didn't read from a script!! Great to see there's a local company that cares about their customers and can answer your questions efficiently! Highly recommend these guys!

From the owner: eLinKers is your Local One Stop Shop for Communication Services…read more DIRECTV, DISH, Charter, HughesNet and all other major local providers. eLinKers Communications specializes in finding and placing your home or business in the best communications packages for you. Residential and Commercial. Single Family Homes to Apartment Complexes. Small Business to Enterprise and Real Estate. Satellite Television, VOIP, Cable, Fiber, Bundles, Phone.

" Tyrone From Spectrum Video Was Awesome "…read more I contacted Spectrum Video Department because I was having some weird problems with my TV cable internet. Suddenly I had 15 different channels on my TV internet that where their with perfect video, but their was no sound on those channels. But the sound on the rest of all the channels on my TV were perfect. Also channel 44, which is the L.A. Angeles channel, and channel 53, the L.A. Dodgers channel which I watch a lot, but suddenly the video of the games was perfect, but the game sound and advertisements were totally being done in Spanish. It really freaked me out, it was really where'd. Also on a couple of channels, what ever show I was watching was perfectly OK in English, but when they went to a commercial it was also in Spanish. And then it went back to English again. There were some weird things happening. I made a call to Spectrum, and within 5 minutes Tyrone from the Spectrum Video Department started helping me. Tyrone had a great personality, and took his time leading me through several sections of the Spectrum remote control to make changes, upgrades, and re-set many different areas of the online TV internet cable program. After about 20 minutes of listening and following Tyrone's very smart instructions, my TV restarted again and went back to it's original very good and perfect working order. I thanked Tyrone for his great electronic knowledge, and his wonderful customer service attitude. Tyrone was Awesome !

I called Spectrum early this morning to contract for a new Internet service and after establishing…read morethe service I was advised to the nearest Spectrum store to pick up my new router. I told Daniel, the customer service from San Antonio, Tx that there's one outside our gate on Highland Springs Bl and that he'd make an appointment for me. He sent me a text confirming the 11:15AM appointment and that if early can just come in as a walk-in. I arrived at about 10:45 and logged in at their IPad registry which acknowledged that I was early. The room was full with about 11-12 people waiting and there's only 2employees there - a male and female. After 20 mins while chatting with some of the people there, I noticed that my name does not show up in the Chart board, so I went and logged on again and by that time 4 more people had arrived. Still my name did not show up on the list so I thought those with online appointments are entertained separately, so I decided to log on again and NOT reference my on-line reservation. 30-35 have already gone by and by this time all the remaining people there were people eh came way after me. So I walked into the man who's picture I will post here, and told him that I had already placed an order on the phone and if I just show them my ID, they would hand me a box of router. The man asked me to sign in again and wait for my turn. Obviously a little irritated and feeling the discrimination that this idiotic and rough behaving unprofessional staff member, I told him I've been patiently waiting...if you can't serve me and give my router, I'll just go to Verizon. He shouted: "Go ahead and go to Verizon." I walked out and called spectrum customer service and reported the incident but I'm sure that went nowhere. That man does not deserve to work in the customer service industry.

Thomas the owner is like non other, he has compassion. This company treats you with the highest…read morerespect. Love this company over all others. When I buy my house they are coming with me !!!!

Owner Tom is always right there when you need him. For many years Coastinet has taken excellent…read morecare of us. You are very much appreciated by your two senior citizen out in the bush.

Same old communications business, different day. Frontier…read morepromised me that they would not increase the rate of my plan and they kept that promise. Instead, they discontinued my plan and forced me to a more expensive one. What a slimy way to do business. I'm not saying that prices should never change, I am saying that the way these cable businesses do it is sketchy. They know it and everyone who is a customer knows it too. Just ask around -- everyone loathes their telecom company.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!

I was late by one day of cancelling service and they wouldn't make an exception. I was forced to…read morepay for a full month even though i cancelled the policy a day after the billing cycle. I requested that they waive the fee d/t it being less than a day but they denied it. Was not happy with their customer advice at all. Would not recommend.

Today,March 31, 2026 I tried to cancel service with spectrum. The idiot I was talking with refused…read moreto process the cancelation, stating all kinds of things. Finally, after 35 minutes, I threatened to sue, and he cancelled it. He still didnot quit. After an additional 15 minutes, I hung up on him. You do business with spectrum at your own risk.​

I gave the Big Bear office a bad review before, but have since changed my mind after meeting with…read moreAndrew again. He is trying his hardest to fix my issue. I'll give him a 5 star if he gets it done. Andrew got it done and rocks!! Thanks for your persistence and getting my issue resolved.

Not worth even 1 star. Been a loyal spectrum customer until you cancel their service. Their…read morerepresentative wants to sell you a new service at the same time they "criticize " the new service you are switching to instead of Spectrum. No where in their literature do they warn you to cancel before the billing cycle but they want to charge you for another month of service when your service has already been cancelled. No wonder their reviews are poor and customers are leaving Spectrum in droves. See other reviews for this business. When profits are the only priority, nothing can be improved.