I arrived for my appointment a few minutes early. Hunter greeted me with a smile in the parking lot…read moreas I exited my vehicle. He confirmed my on-line purchase and pulled my vehicle in right away for a complete set of Pirelli P7 All Season Plus 3, size 235/40R/19 for my Honda Accord. I was advised the job would be completed in about 30 minutes. I told Hunter that I would walk over to Panera Bread in the meantime. He didn't appear to be pleased that I was leaving the store. He suggested a new set of wiper blades. I declined as the wiper blades are in very good condition. After about 30 minutes, I received a message from the tech regarding excessive corrosion near the center cap area of the rims. The rims were in storage for about four years, so I wasn't surprised of any corrosion. DTC has a standard procedure to remove any debris/corrosion from the center cap area using a rotary tool, when replacing tires. Performing this level of service is nothing special at DTC; however, nevertheless I did appreciate the attention to detail. Begs the question, why call me? Looking for a tip or perhaps an excuse to justify the delay. I returned to the store, less than an hour to inquire with Hunter on the status. He told me they had to re-do one tire because it was installed backwards with "outside" facing the inside of the vehicle. This occurred he said because they were training a new tech. I was in-and-out in a little over an hour, which is really what I expected. Immediately, after I left DTC I did my own "air pressure check". Not one tire had the same pressure! The range was 34 to 38. I set all four tires to 35 psi. I had black metal valve caps on all four tires. One of the valve caps (front passenger) was replaced with a cheap plastic cap. They probably lost one during the course of the job. Judging by the scuff marks this was most likely the tire that was put on backwards. Also, I noticed a large amount of tire lube on each of the tires. So with a somewhat critical review, then why give four stars? DTC priced match to Sam's Club on a set of premium tires, addressed the corrosion issue (so that the wheels are in perfect balance with no vibration) and during the course of the installation (duck head) did NOT damage my sport rims. My personal experience tells even with these shortcomings, DTC is better than the competition.

Great place !! Very friendly Austin on the phone, then Rosario helped me in the store. Forst time…read moreat this location, but Discount Tire Stores are great - my 3rd time getting my tires here !!

I took my 2007 Corvette in with a slow leak in a tire. I had purchased 4 Michelin tires there 4…read moreyears ago. I had picked up a small nail in the tire. Because I had purchased the tires there, they fixed it at no charge. Excellent customer service.

Ok,after waiting for these guys to finally figure things out after 3 plus days, I've come to the…read moreconclusion that their no better than most places that reel you in,give excuses,lack of communication and not doing what they said they would all do,sorry guys you list another customer because you dropped the ball one too many times,I could go on but this sums up the way we and others feel,sad at the way the job went, all the way around. The one thing we did like was even though you didn't offer a loaner car you gave us a couple rides home and dropped our car off when it was done. So after further consideration we changed our review to 3, could of went hire and it may perhaps another time,we'll see,thank silver lake auto,you did the best you could do.

So, about two weeks ago I was having air coming out of my tires. I was freaking out because I…read moredidn't know what I had ran over, or if there was a nail stuck in my tire. It was at a complete 0 psi but my tire was not flat at all. I decided to stop in at Mr P's and after waiting for a little bit. They did a full inspection on the tire and told me that the rim actually had cracks on it. The cracks could've possibly been from potholes, curbs, etc. What I liked about that interaction is that they were completely honest with me. They even recommended a nearby shop that was able to weld the rim together. I was extremely satisfied with the service.

Mr. P's is top notch. Very knowledgeable and they asked lots of questions to make sure that the…read moretires I bought would meet my needs. I also got lucky and they were able to get the tires right away and install them. Great experience.

I don't understand why this place gets bad reviews. It's a tire and general vehicle maintenance…read moreshop. Customer service is satisfactory for such. They have great pricing and always can fit me in on short notice. We have taken three different vehicles here. Sure the guys at the front desk can be short. If you want the full customer service experience go pay 50-100% more at a dealership. My only negative remark is sometimes it takes them a bit longer than stated for repairs. I try to drop our stuff off early in the day and pick it up end of day to avoid problems.

Best to schedule an appointment because it can be a long wait if you go walk in. I have had my…read morewinter tires changed here for 10 years

Friendly and fast service. Got my tires changed in less than an hour. They also had affordable…read moreprices.

We have been going to F&F tires for over 30 years. They take care of their customers…read more Wholeheartedly they are trustworthy. Jeff the owner is right there Working to get things done.

I have a sports car that twice a year (summer--winter, winter--summer) needs the tires swapped…read moreout. They are always professional and do a great job. I bought the original Blizzak tires from Firestone, and the swapping (tires are mounted on different set of wheels) is effortless. The first time I needed the tires mounted on new wheels they also did a great job. I once made the mistake of doing this in the Brown Deer location and that was a mistake. They over inflated the tires. Brookfield location was worth the drive. Highly recommended.

Ended up with a flat tire late at night in the area and found out that I didn't have a spare tire…read moreso had it towed here. Both Bryan and Ronnie were very helpful and explained things well without feeling like I was being talked down to. Probably not the cheapest tires around but for the ease of working with them, well worth it.

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

Tim fixed my transmission leak for a good price. Highly…read morerecommended ..

We were stranded right in front of this place,he came out and took a look and will look at it…read morefurther,they gave us a ride home which was nice,hope this place is fair and honest!, after waiting for a few days they needed to replace transmission coolant lines which I thought was a bit long plus poor communication between us, it turned out to be a bit of a frustrating job and it could of went smoother,but their nice guys,they try and help anyway they can,im just not sure what to make of the whole situation,there was a lack of communication and job detail involved on the paper work unfortunately. They did all they could for us which in the end we thought was pretty good,hope in the future things go a bit sweeter,smoother thats all.

Took my truck in to see if they could repair my tire that had a screw in it. Given the location of…read morethe screw, they said that it may not be fixable. They could have got me for a replacement but instead fixed it for FREE Great customer service.

The gentlemen working here took time out of fixing a car to thoroughly check our tire, that we…read morethought was leaking, the day before moving cross country. They would not charge me because it turned out to be a faulty sensor, so there was no issue, and I tried to pay them but they refused. Amazing business.

Been here a couple of times. Always a great experience. The place is small, and everyone is…read morehardworking. All of the folks I dealt with seemed to be providing the best possible service. This time I needed a new tire for one that had sidewall damage. It's a special tire, but they were able to locate one and have it delivered and installed in a couple of days. When picking it up, I was running late and they said, "No worries, we'll be around a little longer -- stop by as soon as you can." I really appreciate their focus on the customer, setting realistic expectations, and getting the work done as promised. I've only had them do tire work, but I'm considering using them for other repairs.

Hi my name is Marlene, I came in today it get a tire put on a rim for a spare tire use and I wanted…read moreto make sure the rim did fit, the guy was nice enough to check that out for me but unfortunately I was not to add a tire. He explained why and how it works, he was also able to inform me of some auto salvage yards that will have a whole spare tire for my car. I called that had one I went and got it. Was able to return the rim I had bought. Everthing turned out great because of his patients, knowledge and amazing recommendation. Thank you so much for your help! I'm so happy to be done with this issue and have my spare tire for emergency use. If I need anything else I will feel comfortable coming to this company