NAPA Auto Parts

This place is pretty close to my home, and I've always appreciated their friendly, helpful…read moreemployees. Was just in today for a quick spark plug for my little snowthrower. Less than $4 and had fun talking to the guys for a couple minutes. What's not to like?

I was in and out with the part I needed very quickly. Knew the part I had in my hands and suggested…read moresome helpful info to another problem i was having. I appreciate quick service! Thank you!

NAPA Auto Parts

2.0

(1 review)

I was so happy to stop at the store to pick up a part that I really needed. It was closing in about…read more10 or 15 minutes, but I was the only one there and no other cars in the parking lot except one employee. It's always been my experience when you buy wiper blades that the store has pre-installation. Not Napa auto parts! I was shocked as I thought Napa was a top-notch auto parts store compared to the competitors. Then I was told by the employee if I wanted installation, maybe I should go to the competitor! Wow. That was unexpected. I really needed the wiper blade as mine was ripped, but I wasn't too happy about not having an installed right away as the weather is pretty messy. The employee also explained that he could not leave the store because he was the only one there. Again, they were closing in 10 minutes and I was the only one there. I understand cameras and management watching, but I feel sometimes customer service and common sense should prevail. All in all it's a great product and here I am a day later and still don't have it installed as I will need to read the directions and next time go to the competitor I guess.

NAPA Auto Parts

4.3

(3 reviews)

Quality parts here for the DIY do it yourself people like me. Call ahead they can get most any part…read morein 3 days or less. Parking is close so you can expect an easy in easy out. napa stores are almost everywhere. These stores are usually smaller and well organized. The choices are limited but you can always find above average quality parts fluids and supplies. 76/2015

I've never been in here before but I had a front headlight out and I wasn't sure how to find the…read morepart. As soon as I walked in I was greeted and asked if they could help me with anything? I told them what I needed and the make and model of my car and then found the part right away and even gave me a discount for being a AAA member.I was in and out in less than five minutes. Really great experience!

NAPA Auto Parts

2.0

(5 reviews)

Everytime that i go to this store it's unfriendly. Either they are on their smart phones and…read moredon't acknowledge you being able the counter, or you get an eye roll and grumbling when you approach them. You're better off going to a different location.

This is by far the worse Napa. The blonde chick who works the counter is by far the rudest person…read moreI've ever met. She's doesn't greet you when you walk in or acknowledges you when you approach the counter. She got mad and starting yelling and swearing me because I told her the exact part I wanted. Claiming I was doing her job and proceeded to push the keyboard towatds telling me to fing look it up. I plan on going to corporate about this experience.

NAPA Auto Parts

(1 review)

If you're a do it yourselfer, these guys have you covered. I looked online for a part that was $7…read moreplus shipping and I'd have in a few days. Looking for immediate satisfaction, I stopped at this location just before they closed and was told that the part was not in stock but they would get it from Stevens Point and could have it for me the next day by 11am for no additional cost. Score!

NAPA Auto Parts

2.0

(1 review)

Ordered a few parts online and got a good deal then my card was charged extra money for no reason…read moreso I went in to pick up my parts and the guy working was extra rude right off the bat. Then when asked why I was charged the wrong amount he proceeded talking to me like i was a child and told me he doesn't know and didn't help me. Will not be going back to this place for parts again

NAPA Auto Parts

3.3

(3 reviews)

I think the best way to gauge the quality of an auto parts store is how they treat me when I come…read morein for something cheap. They aren't going to make a lot of money on me, and I don't know what I'm doing so it would be easy to swindle me, dismiss me, not be very helpful. I just bought a 2011 Audi A2, and could not figure out how to put on a front license plate (required in Wisconsin, not in Illinois where I bought it) so that the plate wouldn't bend in a car wash or harsh weather. Instead of treating me like a simpleton, the young fellow here acted like it was a perfectly reasonable question, showed me where the license plate holders were, showed me how to put it on, patiently explained the tool I would need. I spent less than $10 and I don't even need the Youtoobs. Well, I spent only $10 THIS time, I'll be back. One thing the do that I'll need having bought an unusual old car is their computer hook up service, they will read your car's error light and tell you what you need. Thus, I can walk into my mechanic's garage not looking like a total moron maybe with the part I need.

Poor customer service Don't know how to listen to what…read morecustomers need. Also don't know there own hours closing at 5:45 when store says they will be open till 6pm.

NAPA Auto Parts

2.5

I called on Wednesday about a new Battery for my car and asked about the Core Charge on the new one…read moreand about getting a credit for my old battery and was told there was a Core Charge and that was it. I Next day I went in, bought a new battery, paid for the core charge, and told I can drop off the old battery at any Napa store. I spoke with a 6ft thin man, black hair in braids. I installed the new in their parking lot, brought in the old battery and was told by that counter person to leave it on the counter mat in front of him. I said Thanks, after not getting any words from the counter person, and walked all the way to the door, when a second counter person at the counter (shorter mid age man with thin blond hair) called out to me about the Core Credit. Only then did the Tall thin Black Hair counter person say there is an $18 core return credit available. I will not return to that Napa store because the first counter person was fine with me not getting the battery credit........No interest in serving the customer. Rather, happy to see the customer get shorted $18. NEVER AGAIN. The receipt Ref is VER. Emp 24. I spent $235.

I count myself lucky since I lost an important steering linkage while driving before St Patrick's…read moreday. How is that lucky you might ask? It's lucky because at highway speeds it would have resulted in the notorious "Death Wobble" common on dodge and jeep. So I lived to repair the problem. I was on a side street and limped my truck home that was pulling to the Right. If I made it to the railroad track I'm sure it would have sheared of the residual inner tie rod end as well. Anyway I found out it is possible to drive a vehicle with one wheel. Where can you go and pick up an emergency outer tie rod on a Sunday morning for a vintage 3/4 ton Dodge Ram? NAPA that's where. I wanted to redo both ends but they only had 1 at the time so I took what they had and will redo the rest of the front steering in the future. Special shout out to Mark P. For helping me get the part and the use of his floor jack and tools. Couldn't have done it without. I was also very lucky to have a neighbor who happen to have a 11 ton press in his garage. I was able to get it the vehicle rolling again. Parts on Line are about $11. And compared to 20-60 at NAPA. 18/2017

Advance Auto Parts

3.3

(13 reviews)

This is the go to place for me when I'm in Brookfield it's well stocked, nearby and usually not…read morevery busy so it's easy in and out. The prices are a few bucks more than Walmart but that's the cost of a store nearby. Compared to online prices it's very expensive but I don't have 3 day shipping time. Staff helped me find the correct parts every time, whether it's the tools or the parts to install. 21/2024 Service 5 Ambiance 5 Location 5 Value 3 pretty much average for a parts store.

Izaya at the Advanced Auto Parts store on Bluemound Road did the diagnostic on my car to determine…read morewhy the engine light was on. This free service was super appreciated because I found out the problem within minutes and because Izaya was very friendly and clearly enjoyed the customer service part of his job. I so appreciate this valuable service being provide for free by a very personable and professional young man like Izaya.

Griswold Automotive

4.7

(20 reviews)

Great service, trustworthy, reasonably priced. We had an inspection for an upcoming road trip and…read morebrakes on one of our cars this time. Finished the same day, very helpful with other recommendations. Dropbox for early morning or late night drop-offs is helpful.

Best auto repair shop around! We have had multiple positive experiences with Griswold. They are…read moreprofessional, reasonable and efficient. We encountered a situation where both vehicles were in need of repairs and they took care of both in a single day. Great people to work with and they come highly recommended by us. Keep up the excellent work!

Mars Mobile Auto Repair

(8 reviews)

A neighbor recommended Mike to me and I must say I was VERY pleased with the service. First off, I…read morewas impressed with communication regarding the appointment and when he was to arrive. Mike diagnosed issues relating to my front end and was able to address the repair right in my driveway. I felt the convenience of having a repair made at home and competitively priced was well worth it! I highly recommend this personal service.

Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Dent Clinic - Paintless Dent Removal and Repair

4.9

(38 reviews)

When I first started looking for a dent removal. I did the basics checked a few dealerships. I…read morefriend looked at it and said he thought someone could just pound out the dent. Asked google for the highest rated dent removal shop near me. Dent Clinic came up with a 4.9 out of 5 rating. Read some reviews was very impressed. Checked a couple other places out. And most said they could get it back to 90%+/- a few. Dent clinic said they could get it closer to 95-99% I added before and after photos. Understand the white stuff in the before Photo is PPF had to remove it, but you can see how bad the dent was. If you don't know what PPF is ask a body shop and get it, it saved my paint no scratches. As for cost they were very reasonable compared to others.

Took my truck in to get some nasty dents fixed on my front fender over a month ago…read more A crackhead on 76th and Appleton chimped out on my fender. I tell people this story and ask them if they can see any dents. They can't, unless I specifically point out where the damage was.

Engine & Transmission Exchange

4.3

(40 reviews)

Well, came in here for Emmisions testing. They don't do that here. But, this is my first time at…read morethe establishment, and it was clean, easy to enter, and the staff was attentive and friendly. Besides informing me they don't offer that service, I was redirected. So I'm here to share the tip I was given and would be a lifesaver to anybody else who's sees this. Go to www.wisconsinvip.org to actually get a list of places that emissions testing most local to you. Save yourself the headache,gas,and time trusting google to narrow it down to you to anyplace that services a car.

I won't come here again, they took a week to tell me they can't hear the noise I asked them to…read morediagnose. When I got in the car to leave, I heard the noise immediately. I also asked them to change my transmission fluid as recommended in the owners manual & they just forgot about it. When I picked up the car the guy acted like he didn't know I asked for that. I guess they only want to sell new or reman transmissions. As an engineer I know the #1 reason transmissions fail is a lack of maintenance. They told me to leave it until it fails! What a waste of time. At least they're somewhat honest & didn't charge me.

Nipsey Towing

(6 reviews)

Called Nipsey - they arrived pretty promptly, with text updates to keep me posted. The guy was…read morepersonable, easy to communicate with. My car was stalled, and rather than immediately just tow it to the repair shop, he offered to jump start it so I could drive it myself if I wanted to...saving me $50. I would definitely call Nipsey again if I needed a tow.

After a last minute cancellation by an unprofessional towing company, I hired Devin for a same…read morenight pick up. Devin had great communication, a fair price, and was timely. He was efficient and professional at pick up and drop off. I would hire him again.

Lutter's Elmbrook Automotive

3.7

(15 reviews)

I had several issues with my car. Lutter's helped me understand what was necessary to fix from a…read moresafety perspective and what was a nice to have to better fit my budget. It was fixed within the same day; a loaner car was offered and all done at a reasonable price. I will definitely be coming back!

This review is based on just getting an emissions test…read more Overall the 3 employees that were present they were very pleasant Since they did not have any other customers I was in and out within 5 minutes

HomeSealed Exteriors

4.5

(33 reviews)

HomeSealed has been really great to work with, I would recommend them to anyone. We've had some…read moreunique projects involving a large bay window in our 1940 home, and they have over-delivered on each project, every time. We've also started to incrementally re-do windows in the home, and the detail work and end result are really great. They create confidence with great communication and the crews that show up to your house are probably the single greatest, buttoned-up contractor/installers I've ever been around. That has been the key. HomeSealed makes it so much easier. I've had bad experiences with other contractors on different projects, and have been frustrated and treated pretty unprofessionally. HomeSealed is the complete opposite of those operations. A real business, run by real people you can deal with.

Quick response and appropriate questions about the project. Do not seem to be pressuring me for…read moreinfo just to make a sale.

Premier Auto Glass

4.6

(15 reviews)

Very busy place, still they got me in right away. Reasonable price, the service was great. I was…read morein and out of there within an hour.

These guys are awesome! We run a small body shop in Franklin. Premier Auto Glass are wonderful to…read morework with from the 1st phone call to the glass repair completed! They are extremely friendly and very accurate on their estimates and quotes. Super-efficient too! They will beat their competition in customer service and cleanliness after their work hands down! Thank you for all you do.

Take 5 Oil Change

4.6

(14 reviews)

This place is amazing! The entire staff was so friendly, professional, and did a fast and great…read morejob. They provided us with cold water and even some dog treats for my puppy! Would highly recommend. Amazing service!!!

Service was great and professional. Nick, Micah and Pedro did a great job topping off all the…read morefluids needed in my car and answering any questions I had. They were pretty fast and attentive. Definitely coming back.

NAPA Auto Parts - autopartssupplies - Updated August 2026

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I went today for a replacement headlight and at my request the owner agreed to install the new…read moreheadlight which he completed in one minute. Also the part price was in line with prices elsewhere. I highly recommend this place.

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Russo Power Equipment

I had purchased a refurbished leaf blower online. Shortly after receiving the blower I was having a…read morepower issue. I saw online that Russo serviced my blower. I stopped in customer service and they immediately took a look at it and did a quick adjustment of the carb and the issue was solved. I'm grateful for their 5 star service. I'm now a customer. I'll be back! If you're looking for a power equipment sales and repair place, I'd highly recommend you give Russo a try. I know you won't be disappointed.

I recently purchased a zero turn mower from them(last fall). It was set up well and has been…read moreflawless. I recently had a flat tire, I stopped in and asked for them to fix or replace the tire. The gentleman at the counter took my tire in the back and repaired my problem less than 10 minutes. They could have told me it needed replacement and sold a tire, but they didn't. And they could not have been more pleasant. A great place to do business. BTW the price I got on the mower was competitive and their service rates are fair!

Brown Deer Service

(6 reviews)

In the year and a half that I have been a client with Brown Deer Service, I have racked up a bill…read moreof around $3000 for various repairs. Car repair is expensive and it seems to happen in waves. One thing after another after another. It is nice to know that the staff at this auto repair shop has your back. They are honest, trusting, extremely knowledgeable, upfront, friendly, and they have reasonable prices. The staff has never tried to take advance of my wallet, nor have they patronized me. What more could you ask for! I highly recommend them, and would gladly drive the 11 miles to them!

After getting a quote for brake and rotor replacement via YelpI found his quote is the best rate…read more And when I visited him for the service he mentioned that the brakes will last for another 8000 miles and don't need a replacement. He was very straight forward and honest in checking the car. Eric dont try to give you unwanted changes or fixes just to get some business. But I did a replacement as he was honest and his price was value for money. And on top the quality of work he deliver is great. Hard to fine mechanics like Eric. I will recommend him for all of my friends.

ARP

4.3

(6 reviews)

Really happy with a wave runner purchase. Josh was super…read morenice and extremely knowledgeable

I've had ARP work in two of my vehicles this past year. One front brake job that I ran into issues…read moredoing myself and some exhaust work. Both times i told them my issues and they figured out the needed repairs and explained what the issues were within my understanding. They even used the brake parts I had bought for the job instead of insisting parts be bought through them. I've dealt with plenty of mechanics throughout my time and my gut instinct is that these guys are more interested in working cars the right way than doing excessive work to rack up charges and make money.

McCardle's Car Care Center

3.0

I bring my car here for an oil change whenever it's needed and they always go above and beyond-…read morebesides giving me synthetic at a way cheaper price than a chain, they look at all sorts of needed maintenance free of charge, i.e. alignment, fluid levels, brake pads, etc. They also have a great shop dog!

They had my car for three days and then decided that the problem with my car was over their head…read more If I didn't call them who knows how long they would have kept it. And for you folks out there that think maybe it'll be a little less expensive taking your car to a neighborhood shop, I wouldn't be so sure about that. Before deciding not to fix my car he quoted me $2900 dollars to do the job. Uptown Lincoln did the job for $2500. To add insult to injury, he changed me $213 dollars for diagnosis. After this experience with them I'll give them all the free advertising they deserve.

Elite Electronics

(21 reviews)

I recently had a dash cam installed at Elite. The installation was done very professionally and I…read moream very happy with the work. The car was ready sooner than I expected and the price was as I was quoted. The process went very smoothly and I was treated in a courteous manner. The dash cam I had installed is a Rove R2-4K Dual, purchased separately thru Amazon.

They were very eager to have my business. They installed my dash cam in a few hours the very same…read moreday. So far the installation looks very clean and professional. They went out of their way to do the installation the way I wanted.

R K Motor

(42 reviews)

Friendly people, but beware of communication negligence and added unnecessary costs (in my…read moreopinion). And, when asked about having/seeing said replaced part, it's already been tossed. Coming from fixing my own vehicles to now not and relying on others to help, this establishment has left an unsettling taste in my mouth. Fix your phone problem then, be sure to ask if you can toss what isn't yours, be clear on parts being replaced.

My daughter was in an accident on 6th and fond du lac avenue and RK Motors was timely in picking up…read morethe car to be towed (even though my location was inaccurate), helpful to a young person and concerned that they were ok. And helpful in the situation overall! I would recommend them highly!! The gentlemen was amazing. Thank you!

Kummrow Automotive

(29 reviews)

These guys are theeeeee best! I tell you everytime I run into an issue they are ready to help me…read moresolve it. My VW GTI gets great care when I take her in. Andy, Pat, Desmos and the crew are amazing! Mechanics get a bad wrap for over charging and under serving. This crew is top notch! The best! I've certainly had my share of work done and the Kummrow Crew show me and make me aware of issues as a result of other places (Midas!). If you ask they will help you figure out things that may be coming due or will need to be addressed in the future so you can budget accordingly. I never hesitate to reach out to them when I need work done. Even when they are busy they make time! It's really great having a place I can call "my mechanic" ! Thanks Kummrow!! It's nice to be able to promote amazing smaller owned, local businesses

Fast, efficient, great work and competitively priced. I'll be making the switch from the guys I…read moreused before (mainly due to distance) and I'm glad I found Kummrow.

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