Well, I called to get a tire put on. They are very rude and They told me to drop it off. They can…read moreget to it when they have time so I dropped it off on a Monday. Went back on a Thursday still wasn't done I understand they're not a maintenance shop, but they do offer this service when I walked in on Thursday there was no one in the shop and they were just standing around talking this place, definitely needs new employees will not be going back

Typical corporate nonsense:  I spent a WHOPPING $700 + on a…read morehelmet to protect myself while riding (this is full price by the way, good luck ever getting the specific helmet you want on sale), and Cyclegear put this expensive order in the hands of FedEx for shipping purposes. After a few days the tracking information shows that it is stalled and not moving between destinations. When I contacted FedEX to find out what's going on, they freely admitted that the shipment is lost and at some point between transfers was not scanned in, even though the trucks that were moving it reached their destinations. They informed me that they could do nothing unless Cyclegear submitted a claim or a ticket on behalf of the delivery.  I contacted Cyclegear to get them to resolve this issue and of course, they pulled the same old Corporate nonsense. "we can't do anything about this. I don't know what FedEx is talking about. We can't submit any tickets. I don't have access to those systems." yadda yadda yadda. just stonewalling me while holding over 700 of my hard earned dollars.  I then explained to them that the North Charleston Store here appears to actually have the helmet in question in stock, and that I would just go and pick my helmet up from that store's inventory. just refund me for the Helmet i ordered and I will repurchase there since it's available. i PAID for this helmet in full. you HAVE what I paid for. just let me pick it up since your shipping failed.but no. of course not. Cyclegear sees fit to take my money and give me NOTHING AT ALL in return. No recourse. Cyclegear is taking no action to resolve this, just leaving the lost helmet eternally in limbo with FedEx and offering me no compensation. Something that would be so simple to solve becomes impossible because some stooge in an office hiding behind a phone is too lazy to fix it.  This is a lifelong boycott. I am an avid motorcyclist who lives covered in motorcycle gear, and I will never spend money with Cyclegear, Revzilla, J&P cycles or any of their puppet shell companies ever again. And if that helmet ever does arrive (which I seriously doubt it eve will, FedEx was clear on this) I'm immediately returning it. You will never get my money again, because you lack the basic skills to deal with simple situations in a fair and courteous way, and that is unforgivable for a retail business.

Attention to detail with an eye for quality work. Also has a great sense of humor. He can fix…read moreanything.

Motorcyclist in Greenville are lucky; one of the most competent, honest, and hilarious shop in the…read moreupstate. Troy and company are competent, capable and do honest work. A+

This place is terrible. Called about getting a tire installed and apparently the machines been down…read morefor months. They have no interest in having it fixed until they are in the new building. Stock choices are terrible as I've been looking for gear for my bike. Normally I like cycle gear. This location is missing far too much. I'd go somewhere else.

I really like this place.. Registered for lessons at Harley Davidson. And there's a list of things…read moreyou will need. 1) a good helmet 2) driving gloves 3) ankle protected/leather shoes. So this is where Cycle Gear comes in.. Step in and was greeted by a woman. Love it. Love how they don't hover over you. They let you try the stuffs on. Walk around the store with it.. see how it feels and offered safety tips on finding the "ONE". A gentleman told me to make sure my helmet wasn't pushing against my forehead and temples.. There's sooo options for a good Helmer's. Prices range from $65 to $600+. My budget was $300. And I found one that's $225. Even found a good pair of gloves on clearance.. One thing I did see and I mentioned it too then is that there isn't enough selections for women in shoes.. And they said well, women riding didn't take off until 5 yrs ago. I'm thinking they haven't been to WI yet. The home of Harley. There's plenty of women riders. All and all, this will be my go to for my gears. Staffs was helpful and nice.. Store was very organized and clean.. You can also see their inventory on their website so you can see reviews and compare models.. Good place to start!

We've been in a few times looking at the new Indian motorcycles. Each time we've been in Deb has…read morebeen so welcoming as we enter. Rob helped us along the process. And after a few test rides and deliberations, we bought the new motorcycle from their shop. Super easy to deal with. Answered all of our questions. Made the process simple. Couldn't ask for a better experience.

State Farm sent our 2005 Harley Davidson Fat Boy Anniversary Edition here after our accident. We…read morewere hoping to have the bike repaired and back within a few weeks/months. We were told it would cost about $5000 for the repairs but this figure changed weekly and so the repairs were never done. Ultimately, the figure was so high that State Farm chose to total the bike and pay us over $10,000 for the bike. We were heartbroken but with a bent frame, the bike was never going to ride the same again anyway. We got past it and replace the bike with a new Harley Davidson Street Glide Special-ZERO complaints. What we like the most about American Biker is their large inventory of bikes, Polaris, Indians, and 4 wheelers, Tons of fabulous gear & accessories including authentic Harley Davidson boots ( which Harley Davidson in both their North Charleston or Summerville stores do NOT CARRY)! Our interactions with their helpful staff has always been positive and their Parts Department is OUTSTANDING!! We are also kept in the loop of upcoming events held at American Biker by emails sent to us from Ann in the Parts Dept. Ms. Ann can always be found directing traffic during these events-she's very hands on and interactive. American Biker is a one stop shop for everything relating to riding. The prices are reasonable and the quality of the products sold are first quality. We pay 1/3 of the price for parts at American Biker than we pay at Low Country Harley Davidson. If I could give them a 10 star rating I would. Great Store Kudos!

First you are greeted by the welcoming smile from Elizabeth Art's wife. Art is very knowledgeable…read moreHarley mechanic who will repair your Harley motorcycle at a reasonable price. They are a honest dependable team that will ensure your motorcycle is repaired to run smoothly .

This is hanhands down best bike shop around.The people are friendly and very knowledgable.I highly…read morereccomend if you need maintenance or anything on your bike this is definitely the place.

Good people helpful Five stars…read more Quick trip there for gears busted at BMW Motorrad training

Every time I come in they have great customer service. Jaxson helped me today and he was great at…read moreanswering my questions

Honda Goldwing mechanic didn't diagnose the intermittent hard starting just said I need battery ,…read morethey replaced battery and 3 hours later trike starter didn't work . Called dealer and service said they couldn't do anything as they were closing in 30 minutes and did nothing to help . I had to rent U-Haul with flat bed trailer and tow home (1000 miles) and from Saturday to Thursday have not heard from dealer. They are a Honda PowerSports dealer , I don't trust and for anyone elastic good luck going there .

Came in 3 weeks before Christmas to purchase a new bike. Walked around for 20 minutes, stood next…read moreto bikes, looked for help. Nothing. Sales people sitting at desks looking bored. No one approached or asked if I needed help. Was between a GS and a Multistrada. Left and bought a new Triumph. This place is as bad as I had heard

the store manager Drew was SO helpful and polite!!! i was in lexington for the day for a hair…read moreappointment and leaving town at 8:30pm i realized my headlights were out, BOTH of them!! so i looked up the nearest auto zone and thank god this one was closest! they close at 9pm and even with only 30 minute left open Drew helped me with no issues, no questions asked and got me on my way by 8:50!! Drew totally saved my day!! all heroes don't wear capes, some of them work at your local auto zone!!

My wife's car battery had completely crapped the bed randomly, and she had work the next day. I…read morebrought it over to this location and was helped by Greg. He has been by far the most professional and competent worker at any auto zone I have ever been to. He quickly changed my car battery and got it up and running even with a lot of other customers in the store. His hustle and kindness makes this my top choice for anything auto related