The owner Brian is one of the best and most honest bicycle mechanics in San Diego, he took care of my rear tire problem in five minutes and his attitude is polite and very friendly with every customer, I recommend his shop over any other big bike shops in San Diego. read more

Asked for just a bottom bracket bearing replacement for bb30 and got a 25 dollar quota over the phone. I removed the crankset to minimize costs (didnt seem to matter). Told the mechanic I'd install the crankset myself but he did it anyways. Took off the crankset only to find barely any grease on the bearings and spindle. Then had to degrease everything myself back home. Ended up paying 35 dollars. I also didnt get a call when my bike was ready which was not cool. read more

Great shop. They had a lot of cool stuff that I haven't seen stocked anywhere else. The shop has a curated vibe, not cluttered full of junk like some others. Titanium frames, belt drive bikes, suspension seat posts, bikepacking bags, and a lot more. Back in the tech shop, Travis set up my tires tubeless and wired my lights and hub in short time, and he was thorough in his work. I will definitely return for parts, service, and to get some of the goods up front. Highly recommend Travis for his expert service. read more

The guys that work here are awesome! I was leaving cycle class and realized I had a screw missing from the clip in my shoe. I was in a hurry but stopped in to see if I could buy an extra screw. One of the guys there took my shoe and replaced the screw for free right there! My shoe is now all fixed just in time for cycle class today. I will definitely be back! read more

Brought in a bike and got the gears and brakes adjusted in 15 minutes. I tried a couple other places and could not get it done. So then I bought some more things that I needed. Fast, has a lot of stuff, very knowledgeable. Right off the freeway on Roselle if you are coming from anywhere. Off-ramps from the freeway right next to the place, and surrounded by a Mexican food place and coffee place. Very convenient. read more

I needed a new chain for my electric bike stopped at a shop close to my house and was told it would take 3 weeks so I went to cycle quest and they had me out the door in 15 minutes and not because they were slow but because the mechanic was a pro. Service was AWESOME. Price was AWESOME. I highly recommend!!!! read more

Cycle quest is awesome! I wanted to get my bike tuned up, so I called them ahead and they said I could drop it off anytime. I explained to the person at the store that I was new to the town, and he was happy to give me an overview of the biking scene here and also a nice little map. When I went to pick up the bike a couple days later, another person (sorry, I forget the name) was manning the store and said he didn't have to work on the bike much because it was in such good shape. He charged me less than what I was originally quoted because he had to spend less time on it than originally thought! Who does that anymore?! Cycle Quest will have my business for as long as I am in town. Thanks guys! read more

Very poor customer service. They fill orders for another Company on amazon and dont stand behind what they sell. Got a defective tire from them and they told me it was my fault. When a tire leaks out of the the sidewall not the bead it's not because something wasn't installed correctly. The tire leaked sealant from the nipples on the side of the tire. Obviously they dont care because it was bought on line. Save your money and buy local. Lesson learned on my part. I would not recommend them to anyone. read more

These guys are awesome!!! Shipped my lovely bike wonderfully packed, with a lot of cool free stuff, and later sent a free derailleur hanger because the one that arrived was bent. Also super helpful and reachable by phone for any kinds of questions related to the new bike! read more

I ordered some hard-to-find Schwalbe cyclocross tires from Cycle Quest, which they had in stock. I live not too far from them, but definitely out-of-the-way. Still, they came by and dropped them off after work, same day. Talk about customer service! read more

So went here to take a look at some bike, seems like they just opened up. The place is small but packed with bikes. I was looking for a certain folding bike called "bike friday". And they are one if not the only place that has them in San Diego. Lucky for them I was right next door at "The Grill" having some lunch, and decided to just take a look see. The guy that I was talking to was really cool and very informative with his Bike Friday info. It looked like they also had a bunch of accessories and parts for sale as well. All in all a very nice little bike shop if you are in the Sorrento area. Have a look and see, and then stop by the Grill next door for some breakfast or lunch. read more

Lets start this off by getting the obvious out of the way, their superb knowledge and love of bikes that you would expect from a bike shop with a diverse selection. Enough said, you can get that at any number of bike shops, so if that is your priority throw a rock and I am sure you will find what you are looking for. What I found was an extremely down to earth staff who really cared about giving you the right bike, not just selling you on the most glamorous or most expensive, they took a general interest in my concerns for price, comfort, and practicability. It started out with a general inquiry by email, They spent hours answering questions before I had even said I would buy anything from them. When I showed up to the store with my mind made up on the bike I wanted we further discussed options, and went into great detail on the specific components and the pros and cons of the different bikes. Never once were they bothered by my barrage of questions, they made sure I was comfortable every step of the way, not once did I feel pressured to buy something out of my price range or feel inferior for my lack of knowledge. When I purchased the bike they made sure to take time to explain proper maintenance, helpful tips, and useful websites to avoid big money repairs. A lot of companies, not just bike shops could learn a lot from these two gentleman. They have earned a lifetime customer read more

Cycle Quest is staffed by the most obsessive, knowledgable, and friendly staff dedicated to transforming each person who crosses their threshold into a comfortable, safe, and competent bike rider. You simply won't find a better bike shop for touring cyclists. They won't up sale. They won't pressure you. They won't make you feel inferior or stupid. They will assist, educate, inspire, and go out of their way to make you comfortable with your purchase. We have to support bike shops like Cycle Quest. They are a rare jewel in a cutthroat business that regularly focuses more on ROI than inspiring people to ride. read more

I took my bike in to get a tune-up and all the staff was friendly, patient, and knowledgable. I recommend this place because they are honest and sincere. They even let me watch my bike get a tune-up so I could learn, which I really appreciated! read more

Great little bike shop tucked away in Sorrento Valley!!

Had a flat, folks were very friendly, helpful, fast, and charges were extremely reasonable. I highly recommend.

I bought my new Surly Long Haul Trucker at Cycle Quest last month. Before coming here, I visited many bike shops from LA to SD. What made me choose to spend my hard earned money here is the EXCELLENT and personal customer service. The shop owner, Eric, allowed me to try out several bikes in different sizes without the high pressure sales pitch. We probably spent half the day at the shop. We live in Orange County and without hesitation, would drive the 60 miles to Cycle Quest for our next touring bike. I would recommend this shop to anybody looking to buy an adventure, touring bike. read more

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Great service! They're located pretty close to UCSD campus, and were extremely helpful in fixing up my bike. Gave some great advice, very reasonable prices, and my bike has been riding really smoothly since. read more

I couldn't have asked for a better experience. I bought my bike online and needed some help putting it together. They were very friendly and helpful. Not only was it affordable, but they took some extra time to explain how to oil my chain and gave me a sample of oil. I was told they typically only do that for people who actually buy a bike from them but I think she could tell I was new to biking. Additionally, they were very nice and allowed me to keep the bike at the shop for over a week because I was headed out of town and when I tried to pick up my bike it didn't fit in my car. If I ever buy another bike I will start here and I will definitely go back if I need any other bike related help. read more

This is a great place for all your tour cycling needs, whether it be a bike or accessories, or repairs. This husband/wife team are terrific to work with. Very knowledgable in cycling and touring. read more

Sweetest people that work there. You won't regret coming here. I'll definitely be back

Outstanding customer service! Fernie is the best! I brought my bike in for a tune up and not only was it in perfect working order the next day, it was nearly as clean as the day I got it! He really went above and beyond! I am treated like family when I walk through that door - they really know how to take care of their customers and keep them coming back! Eric, the owner, is extremely knowledgable, experienced, and passionate about cycling. He can match you with a bicycle or gear to meet your needs in the price range you want. This shop is extremely convenient for those commuters who ride the train to Sorrento Valley, which is why I came here in the first place. If you don't commute on the train, the shop is worth the drive from wherever you may be coming from. Give them a try - you won't be disappointed! read more

I wanted a bike for weekend rides and commuting to work, but didn't know the first thing about one bicycle over the other. Luckily, I went with CycleQuest (I heard about them through my parents), and I couldn't be happier with my new "All City." They let me test ride as many bikes as I wanted, educated me on things I should consider, and seemed like genuinely passionate cyclists and business owners. If you're not sure what type of bike you want, try this place out - they'll help. read more

I took my 12 year old Trek here for a much needed tune up. I had taken a mountain bike class and the instructor said my hub was loose. Travis checked the hub and said it would either be an easy fix (back in an hour) or if it was the cluster he might need to order a part. Turns out it was the latter- only when the part came in it had changed ( given the age of the bike) and wouldn't work. I needed a whole new wheel- sounded expensive but he said he could reuse the parts from the old wheel and it would be about $70. They did an amazing job and my 12 year old bike now rides like new :) Thanks Travis! read more

This is a great bike shop. They are friendly, knowledgeable and have what you need, especially for touring. I also highly recommend Travis for maintenance and service. He has taken special care of my bike several times and always takes time to answer my questions. Thanks, Travis!! read more

I have an old cannondale bike which was not working. I took it to the store and the technician Travis was extremely knowledgable and kind. He checked on my bike and explained to me the details of repairing cost. He is not pushing to try to sell me the bikes. Just a decent person who you can trust. Great store with good staff! read more

New cycle shop in the land of Sorrento. I bought a few essentials for my bike. The owner and his assistant were very friendly and knowledgeable. read more

Great shop tucked in sorrento valley right by the train station. Eric and Tim make the shop a great place to buy a bike. No sales pressure with lots of knowledge of bikes read more

My tire exploded climbing out of Del Mar, and I'm so lucky CycleQuest was open! They hooked me up with two new tires, and the owners were nice enough to help me install them as I was in a rush to meet back up with my bike buddies. They have a great selection and I didn't feel pressured to get any certain type of tire. Huge thanks to CycleQuest as I made it to Old town in time for my train. Hooray! read more

I had to re-work everything they touched. I see other reviews sound like they're reviewing the politeness of staff; sure they were nice people, they're just not good mechanics. They also charged about 10% more than other shops in the area. read more

Just stopped in as my mom was looking to get a bike, Older guy working there was very helpful, and was outlining all the Plusses/minuses of various bike choices etc (this was even though he knew that my mom was just visiting, and would probably not buy a bike here to ship back to Canada!). Though they primarily cater to touring-ey types, they have a decent selection of lights, and some nice mountain and fat-tire bikes. Really nice, low pressure, and genuinely enthusiastic about bikes. Very refreshing. would recommend stopping by, if you are in sorrento valley. read more

great classic small bike shop very happy with my El mariachi

Excellent Service. Tim went out of his way to help me with 2 problems with equipment purchased elsewhere. Great range of gear to browse in the shop and competitive pricing. read more

Great place. I didn't buy a bike there but the experience was excellent. Friendly young woman (MOLLY?) Was very helpful. I will definitely go back read more

I went in to have my bikes re-fitted. They were awesome.They could explain to me why things had been bothering me for months and adjusted my bike for a better fit. Can't wait to get out on the road. read more

Seems like a nice place, but I don't trust a bike shop in a plaza with no bike racks.

I went into Cycle Quest last Sunday to look at their touring bikes. The owner was very helpful, knowlegable and nice. I didn't buy a bike that day, but when I'm ready to buy... I will go to Cycle Quest to buy a new Salsa Vaya!! read more

Eric and Tim were very helpful in building a couple of Opus Classico for my wife and me, to test. The ones they had already built weren't the right size for us. They show patience with our requirements, and we share our admiration for Opus bikes. Eric also asked to Opus HQ in Canada, for a special bike I was looking for (Opus Jura), to see if by any chance, they had one available (No luck any way). We ended purchasing the 2 bikes, and after that, Eric offered a free adjustment session, once the bikes were used a little bit, and to keep the original boxes for us for a week, because, in the short term, we will need to fly over with the bikes. Definitively this is a great bike shop, with nice and personal attention to the costumer, and is the right place if you are looking for an Opus bicycle, even if you are not in CA. They also have beautiful bikes from Co-Motion, Salsa and Surly. Keep up the good service guys! Thank You!! (Double thumbs up!) read more