1. Cycletown Honda Yamaha

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    Hermiston, OR

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    Cycletown Honda Yamaha

    4.8 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    Desert Valley Powersports

    Desert Valley Powersports

    3.1
    (16 reviews)

    No good made an appointment weeks in advance only to show up after driving 1 1/2 hours one way to…read morebe told tech is out no suzuki software for my bike was gonna wait told sorry left it for a week never heard anything and after driving again and home now twice got a tee shirt ? Don't go here

    I hate giving bad reviews, and previously held off but this place has gone from bad (last year when…read moreI didn't write a review) to worse (this year). I purchased two motorcycle tires to be replaced, then was referred to the service department. I was told that if I brought the motorcycle in, that changing the tires (that I had purchased from them) would cost $304.00 If I took the tires off, it would cost $50.00 per tire plus a $10.00/tire disposal fee unless I wanted to keep the old tires. This seemed a bit high, but not as crazy as $304 so I went home and spent 10 minutes removing the tires. Disappointing and amazing that they wanted $100 each to take the bolt off and remove the tire. I was told they would call me when the tires were ready. I was not contacted by them, so nearly a week later I called and the tires were ready. When I picked them up, I was also charged for two new tubes that I did not ask for so the total cost of having them put the two tires on that I had already bought from them with tax was about $145.00. Very sad to see this shop turn to these tactics. At one time they were a nice place to get service. I think they must have new owners. I upped this rating to a 2 because in all fairness the parts dept seemed decent and did call me when my tires had arrived. I have not worked with the sales department so I cannot comment on that part of the business. The problem is with the service department.

    JMC Motorsports

    JMC Motorsports

    3.5
    (11 reviews)

    I called and was told that the service manager would call me back, but she never returned my call…read more I called a second time, and Mark said he would connect me to the service department. After 20 minutes, she finally picked up, took some information, and put me back on hold for a long time. Don't waste your time and money here.

    I bought a used side by side, Arctic, Wildcat 1000x. I was advised to have it serviced by a…read morecertified dealer before using it, so I did. JMC was the nearest dealership to me. I asked them to give it a tune up, check for anything that might be wrong with it and told them it was throwing a code that I wanted addressed. They said that the code was an old one and cleared it, that it didn't need the crankshaft sensor replaced but that the plugs were fouled up so they installed new ones. I also had them replace the old oil and filter. They said that was the only things that it needed. When I got home I rolled it first ride out and was advised not to run it again until the plugs were checked because it was upside down. Upon taking it apart to check them, it appeared that the plugs were not new at all, nor were they the same brand. I showed them to my brother who's very astute about power sport products and he said that they were not new. He called the service department on my behalf. After a lengthy conversation with the manager it was made known that the technician only changed one of the plugs. They charged me for 2, and billed me for the labor for installing 2. He said that wasn't ok and they needed to refund me 1/2 the labor and cost of the missing part. He was told that I could come pick up a new plug for the one that I was charged for but they weren't going to compensate me for the labor. He asked to be put in touch with their district manager but instead the owner gave him a call... The owner said that they would not be giving me any compensation and that I could come pick up a plug. He yelled and swore at my brother and claimed that it was all an accident, that I was told that it was only going to be the one from the start. That WE were trying to get one over on THEM and it's not their fault... even though I WAS told that they were going to do both and got charged for both. The woman who I spoke with was very clear about it and I even asked her about how to avoid that situation in the future... Their shop is over an hour away from my house. The cost of the fuel wouldn't justify the drive vs the cost of the part. Moreover, I had expressly stated that it was a new purchase, that I wanted to get anything done that needed to be done and replace anything else that needed fixing. When we took it apart at our own shop not only was the job that I got charged for not done, the clutch/belt casing was broken with a huge hole in it, the seat release leavers were broken and the air filter was filthy. I would have gladly had all that fixed but they didn't tell me that those things needed to be addressed. If we had wanted to do the work ourselves we would have but we wanted it serviced by a certified Arctic Cat mechanic. Unfortunately we are doing the work ourselves and still got charged. Bottom line: they did shotty work, the owner was highly unprofessional and rude, sub quality/overpriced products and their "compensation" was a joke. Don't do business with this company . They will surely try to fleece you.

    Cycletown Honda Yamaha - motorcycledealers - Updated July 2026

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