Mark Lowe will be greatly Missed repaired Tri-City Cotton Candies fundraiser trailer. Mark and…read morehis Crew took care of the family's campers. we would love to forward flowers or donate to a charity in his name for the family. To the Family of Mark he will be greatly missed.

I've done business with Mark since 2007 and always received excellent service. He replaced my fifth…read morewheel AC unit at a significant discount from other local RV repair companies. Whenever I have a question about my fifth wheel, Mark or one of his staff members quickly and accurately provide the information I need. My fifth wheel is 20 years old and online information is limited. Mark uses his in-depth knowledge to help me fix the problems I encounter. Rv Supply Specialties & Repair is the only business I will use for my fifth wheel needs.

I must share my experience with City V Twin as I had experienced some issues with the Harley…read moredealership. I took my business to city V Twin where I met Tyson the owner and his crew and I asked about a big bore kit. Tyson was very knowledgeable and walked me through the kit with high-quality parts gave me a quote and some things may change up and down as they did as he fit me into his schedule as urgently as he could. I was patient for him to finish the project as the project got to near the end. Tyson kept me posted throughout the whole process, ensuring that the parts I purchased got installed in the Bike in a professional manner and in the timely fashion now my 21 Road King is perfect for me and I will take my business nowhere else but city V Twin for the rest of my life as long as Tyson is the owner once again, thank you so very much Tyson and your crew ,very professional !! Look forward to doing more business with you.

I needed two key fobs programmed to my 2017 HD. Local…read moreHarley Shop did not know how to do it. They tried. Wanted me to schedule for a diagnosis to see why they did not know how to program a Harley key fob for my Harley. Go figure. I took the bike with two new HD key fobs to City V-Twin Service. Tyson took me right in and had me done and out the door in 15 minutes. Guess where I am going from now on. Thank you Tyson for your prompt and professional help. It was my first time in your shop, but won't be the last.

Unfortunately I had my 2018, 540I BMW that needed disk brakes and rotors replaced due to some…read morevibrations at speeds over 70 mph. After the work was done I still had the issue of vibration again. I took it and had another repair shop and discovered that the parts used at Jonny's were not OEM parts and they failed . Now I'm having them replaced again using ORM parts. Not good!

Been here at Johnny's twice and the work they do is always top notch. Johnny seems like a nice,…read morehonest guy and the repairs he has made on my vehicles have worked out for me. Not the cheapest shop in town but at the same time you know what they say, "the cheapest thing is often the most expensive to fix". I do recommend Johnnys for simple and more complex jobs.

I was hesitant to go to the dealership when my car broke down. They often have a reputation for…read morebeing more expensive but I was so pleasantly surprised working with BMW. It was the making of a nightmare situation as more and more problems were revealed with my car but they were so great in working with me and keeping me updated. The best was that I was able to tell them my budget and they worked so hard to get my car up and running for the price I set. Having my car break down could have been devastating but the wonderful people at BMW made it bearable. I will definitely be going back.

just now New My…read moreexperience with Tri-Cities BMW was extremely disappointing. The salesman by the named Miguel Reyna, without my verbal or written consent, he proceeded to run my credit report. At no point did I authorize a credit inquiry. This action is not only unethical but also a violation of consumer trust and potentially unlawful under the Fair Credit Reporting Act. He took my personal information/ social security that BMW has (I have purchased several BMW in the past) I expected professionalism and transparency, but instead was left feeling disrespected and concerned about how my personal information was handled. Customers deserve honesty and clear communication when making such an important financial decision, and unfortunately, that was not my experience here. I would strongly caution others to be vigilant when working with this dealership.

Wonderful and friendly customer service. Excellent pricing, knowledgeable people who extend…read moreservice beyond what a customer expects. A bonus is they are christian based. Josh was amazing and now I consider it an honor to call him friend!

Very helpful. Just what I needed. Lots of trailers to pick from in stock. would returnread more

Hello everyone, I'm a full time traveler in my 2019 Mercedes-Benz Sprinter. When I need maintenance…read moreit's usually a case of pick the closest dealership and most of the time it works out. Recently, disaster. Recalls had service departments flooded, and therefore months out for just a service. I just hit the phone book working my way outwards from my location. When I called Mercedes-Benz of Tri-Cities, I got a completely different response. "Yes, we can get you in for service!" They essentially have a specific workforce set aside for regularly scheduled maintenance, which allowed me to get into this small scale dealership with only one lift that can handle my rig the next day. On top of that Tyler Richter did everything he could to help me out. He even worked very hard for me to get a warranty issue fixed at their location. In my opinion Mercedes failed to fulfill their coverage promises on a mileage technicality when the failure happened well before the allotted mileage and was documented at another location. Instead of leaving me with a broken item or paying out of pocket, MB of Tri-Cities took care of me. Learn my lesson and get warranty issues fixed before the warranty runs out, they can't do that for everyone! It wasn't a particularly expensive fix for a Mercedes, but in my opinion what's a small loss in the name of potential lifetime brand loyalty? Put simply, MB of Tri-Cities was there for me when I needed them. They treated me like a local who would come back over and over again, and they saved me $ when it wasn't anywhere near their responsibility. Highly recommend this service department and in particular Tyler Richter. Thanks again! Zach and Winter.

Only reason for leaving a 2-star review is so that it would stand out against the other 1-star…read morereviews when people are viewing Google reviews, or else it would be a 1-star review. Not impressed and feel like Mercedes-Benz dealership has been a scam. I came in originally because I knew one of my air struts was going out or had a leak on the left side, which I expected was the front left. After doing a water spray test on all 4 sides, they said 1 out of the 4 had a leak (back right), which was the OEM model, and the other ones were aftermarket, which were doing "good," says the service department. $1,400 also discovered a leak from my power steering reservoir, another $2-300 part online (I could see where the problem was wasn't an issue, decided I could do that myself). I approved the one air strut fix also. While fixing that, they discovered another problem which was over $5,000 fix (power steering rack and pinion $6-800 part OEM, by the way, not counting labor). When I came to pick up my vehicle after the diagnostic, I noticed scratch marks on my vehicle and parts of my protective trim missing from my windows, guessing power washed too close or hand washed too hard, and when I discussed this, they told me someone would be in touch. I never received a phone call. I waited originally to see if I could put that part in myself but didn't have the time working 6 days a week, decided to let them go ahead with proceeding. After 4 days, I didn't hear anything back about the part coming in, so I gave a phone call in, and it seems like they haven't even ordered the part after 4-5 days, so I drop my vehicle off to get the repair and also ask about the damage on my vehicle and proceed to tell me that sometimes those things can happen with the protective trim parts but with no resolution to what they could do to make anything right. Now I got my vehicle back. A day later, I noticed my car running a little off but didn't think much of it because it's just been fixed, right ? Haven't been driving it around town much, just here and there to work, and then I notice it's getting worse and get out my car to find my car still leaning hard on the left side. I bring it back in less than a week being out of the service shop and find that the front left air strut is leaking, which is what I originally thought it would be, so they send me out another quote of over $ 5,500 to fix the remaining three so the issue doesn't happen again. Overall, I have not been getting what I thought would be top-line service taking it into the Mercedes dealership compared to other shops around town. I don't recommend anyone taking their vehicle into this dealership based on my experience now. After further review, I didn't have to replace my whole back right strut; it's a separate component and only needed to replace the bag. The only time you have to replace the bag and strut is when it's in the front of the vehicle. Real scam artists that are used to taking people's money. Don't ever take your vehicle into the Mercedes dealership in Tri-Cities, Washington, and still, after a month, no resolution to the damages that were done to my car. As a customer, it seems to me like they don't really care.

Apparently if you have s bad part these guys want to rebuild the whole transmission,.yet I get the…read morewarranty and if there was a continuous problem they have to fix it. I've been here before for a clutch grinding gears, they got their money and I still. Had the problem even after taking it to them 3 more times. So a part or couple parts went immediately to could be over $4,000 for a rebuild. Not exactly the best solution. Torque converter clutch sensor is what they found. I had a p0741 solenoid code. IM PRETTY SURE I CAN FIND SOMEONE TO FIX THE ACTUAL PROBLEM NOT JUMP TO REBUILD MY ENGINE RIGHT OUT THE GATE. MY CAR IS RUNNING FINE.

Couldn't have picked a better place! From the initial phone call, to tow, to quote and completion…read more They showed concern for my issues. They were on point with pricing and turn around time. I highly recommend. 10 stars!!!

If I could give more than 5 stars, I absolutely would…read more Friday night on Valentine's weekend, our RV furnace decided to stop working in 32-degree weather in the Tri-Cities. We called several RV repair places and didn't get a single call back. Meanwhile, I'm sitting there thinking about frozen pipes and a ruined weekend. Then we called Badger Canyon RV -- and they dispatched Justin immediately. He was at our door within 15 minutes. FIFTEEN. Not only did he fix the issue quickly and efficiently, but he also took the time to explain what happened, gave us helpful maintenance tips, and made sure everything was running safely before he left. He was professional, knowledgeable, calm, and genuinely kind. Because of Justin, what could have turned into a freezing, stressful mess turned back into a warm, romantic Valentine's weekend. He truly saved us from a major headache. If you need emergency RV service, ask for Justin. He's responsive, skilled, and clearly cares about what he does. Thank you, Justin -- you saved the weekend!

I was contacted the next business day after requesting a call. The repair was completed quickly and…read morefor a fair price. The online request for service was made on Friday,12/19 to 4 local businesses. The only other reply came this morning, 12/24. Jusin and Shena were so easy to deal with. These are genuine, friendly people. Family owned and they really care about having a reputation that deserves recognition. 100% recommended, and I'm not impressed by the ethics other local companies justify when dealing with extended warranty companies. The owner quit his job with another local company because he was constantly put in positions his moral compass would not allow. I remembered an appropriate passage. Proverbs 22:1 Everything above is explained with this verse.