With an appointment I was in and out like an hour and some minutes even though the waiting room was…read moresuper full. I went in for birth control prescription and general wellness exam. The receptionist, medical assistant, and Dr. Janet Soliman were all very kind and attentive. The nurse or medical assistant who took my blood out was able to do so on the first try and to me that's impressive because other places sometimes have a hard time getting a vein the first time. The place was clean, they are remodeling, they have lots of rooms. Parking was the only issue I had. There is only street parking, none of the back lots were for the clinic, and the front was all full and the residential area had street cleaning. It's on Tuesdays and Wednesday from 8am to 10 am I believe.

Unfortunately, our experience with the front office staff has been very disappointing. They rarely…read moreanswer the phone, and when they do, the receptionists are extremely rude and unhelpful. My mother needed an appointment and was told nothing was available for months, with no effort to assist or offer alternatives. The attitude over the phone was unacceptable. That said, Dr. Janet is excellent and has always been professional and caring. Sadly, the poor behavior of the front office staff has outweighed the positives, and we will be changing providers.

I'm surprised by all the negative reviews. I've used Dr. Roberts-Peete as my PCP for about 5 years…read moreand haven't had any issues. I will say, my main purpose is for annual checkups and I'm generally pretty healthy and don't require much. Recently, I've had issues calling them. The office fax # is listed on at least two websites. I had to go in person to make my most recent appointment and the receptionist gave me multiple numbers to call. Feel free to use these if you experience the same issue: 310-727-1723 310-727-1722

I am writing to express some serious concerns I've been experiencing regarding my medication…read morerefills and the challenges I have faced in reaching your office directly. I have found it very difficult to obtain timely refills for my medication, which has been affecting my treatment plan. Additionally, I have struggled to contact the office directly for assistance, as my attempts to reach out have often gone unanswered.

Dr. Shapiro is an excellent doctor. He is very professional, kind, and provides great care. I'm…read morevery grateful for his help. Unfortunately, it's a shame that they no longer accept Medi-Cal.

They suffer from lack of communication skills. I added my insurance information online. Arrived for…read moreappointment. They said they don't have it? Then argued with me about my PPO. Which means you can go anywhere. I guess they don't know that here. Ghetto acting unprofessional and unpredictable behavior. Not sure if I will come back here again.

Front office and back office staff are amazing. They go above and beyond to assist patients. Dr…read more Khan is thorough and professional. My husband and I switched from Kaiser and couldn't be happier. Támara & Calvin Howard

Being a first responder, I have worked with many Dr's, Intensivist, Infectious disease specialist…read moreetc for over a decade. I know we are not the easiest patients because of our experience but Dr. khan is by far one of the best Dr's I have ever dealt with. He is kind, takes the time to listen to you and tries and find the best solution for your specific needs. In fact the entire office staff is amazing! They make you feel like family. They not only care about your health care needs, they care about you as a whole. When was the last time a Dr yet alone his staff made you feel like that? I would highly recommend him to anyone. If I could give them 10 stars I would. Thank you and your staff for always taking such good care of me for over last 15 years. He has seen me at my best and at my worst. It's because of their care and help that I am able to have a life today... I still have not found a Dr that comes close to him or his office staff. If I could still see him I would. Don't hesitate, there are not many Dr's out there like him. Greeting from abroad for now. I will forever be grateful to you. I hope to see you all when I return home... Namaste

Both my Father and boyfriend go to Dr. Enriquez and following an accident I was in, I decided to…read morevisit him. He is very friendly, knowledgeable, and seems like he really loves helping people, which is so very important. He was very kind while listening to any issues that I've been having (since it has been quite a while since my last doctors visit) and I will definitely continue using him as my doctor. The front staff aren't as welcoming, but Dr. Enriquez himself makes up for that. Overall I am very pleased and thankful that I went to him instead of a different doctor.

I had a blood test and was promised to be given the results over the phone but I was refused and…read moretold to make another appointment. They are holding my test results hostage to make me obey so I won't be going back. I don't know what will become of my health. They don't really care.

Dr. green smith is the best doctor I have came across in awhile. She actually cares and tries has…read morebest to get everything done. The front lady is awesome. She is very friendly, and organized. She knows what's going on and who to contact if you need anything. She is beyond great at her job. The office staff upstairs for pediatric is wonderful. The insurance staff is also great. They help you anyway they can.

The Yelp reviews in here are either fake or they deleted the true reviews, this is the worst place…read moreto get medical care. The stuff are just plain rude and since they deal with low income they don't care about you, literally they will say go to another place if you don't like, the NP and nurses are clueless they just do the basics. there's a lot stuff wrong with this place from care about the patients to basic cleaning.

Dr. Renaud is a very good doctor. probably the best general practice doctor i've had in my adult…read morelife. he takes his time, listens, asks good follow-up questions, and always double checks if I have any additional questions or issues to ask before he finishes seeing me. i highly recommend him. I think Priya's comment below doesn't reflect the doctor or his performance...its seems her experience is fringe.

Without a doubt Dr. Renaud is the best doctor I've ever had. I like his personal manner and the…read moreway he explains medical conditions. I feel comfortable talking to him directly. Under his care I've dieted and exercised my way off of cholesterol and blood pressure medication. He's also a nice guy, I'd like to have more friends like him. I'd also like to comment that his support staff is top rate. They are friendly and professional. They make a valuable contribution to his excellent service. I sent this message To Pyra, You gave Dr. Renaud a bad review based on your experience of the front end office and the provider Health Care Partners. Dr. Renaud is a good guy and a great doctor. I'm sure if you met him you would agree. I've been screwed at several doctor's offices in the past. On numerous occasions I've been kept waiting over an hour past my appointment time and it's put me in a horrible position with my schedule. I understand your feeling, but Dr. Renaud didn't cause your problem. Blast the office in your review or the health care provider. Thanks You should remove your review. It would be like someone being kept waiting at your law firm and giving you a bad personal review because of it.

As far as my husband, who is the patient, Dr. Nguyen has always been really good. Just found out…read moretoday, that Dr. Nguyen has been retired for sometime.

WARNING: DO NOT EVER GO TO THIS DOCTOR OR CONSIDER HIM YOUR FAMILY CARE DOCTOR…read more I dont know why my dad would choose this complete idiot as our family doctor, probably because hes Vietnamese which makes it easier to communicate. Well not me. Im so glad im out of the plan. The last time i went to him to ask for a blood test so I could prove immunization to my school, he didnt even wanna answer my question, knowing that he would have to do it out of charge since im in the family plan. He was walking away from me while answering my question. What kind of doctor would walk away from their patient while consulting them??? All he said was that "everything could be done if you pay" like really? If you become a doctor just so you could charge people regardless of their health, then I advice you to burn your license and just do something else with your life.

Very formal, a bit cold but quality care for what type of service it is. A decent care facility in…read morea not so great area. Bad bedside manner.

I like the doctors in this office, twice they've missed something for lab testing, and availability…read moreof appointments is fairly bad compared to other locations. Can't get an appointment on the app here for a week or two out at the least. Every other location I've been to in OC, Santa Monica, DTLA, even Phoenix always has some availability well within 3 days.

Fractured something and it's a Sunday. No doctors and the ER will most likely overcharge…read more The patients here are lined up based on urgency. So fracture beats guy with fever and medical attention was received much sooner. Staff is really nice, and the pharmacy is next door. The area isn't the nicest, but you can see that these guys aren't here for the money but to actually "be a doctor."

The front office staff is young and unprofessional. They're all walking around on top of each other…read moretrying to find patient files. There's no confidentiality when speaking to you. The doctor walked into the room and asks "why are you here?" No hello or introduction. He didn't put on gloves to examine my wound so I didn't let him get near it. Then he tells his nurse to put on gloves before putting a new band aid on my hand. If this wasn't an emergency I would have gone to my Dr. and received better care. I asked the nurse if she saw the reviews after the Dr. left and she said yeah and suggested I go get my shot at a pharmacy which would be cheaper. Anywho, if you can avoid going here... try. If not good luck.