Pretty standard selection that you would find at any Urban Outfitters found in a warmer climate…read more Trendy casual clothing and merchandise at reasonable prices. No hassle shopping experience here.

The blonde girl worker wearing a white tshirt, a small denim vest and a long skirt was following my…read moreboyfriend around the store assuming he is trying to steal something while we shop. Mind you we just came in to do some return and exchanges and just to shop around. I'm assuming because he's brown and she doesn't like people with melanin because she didn't do that to any other guy in the store. I thought it was a bit weird but I saw her staring and eyeing down another girl who looked Indian as well and literally scoffed behind as the girl was just looking through the clothes. She wasn't making a mess or anything. The workers were honestly all kinda rude even the girl who helped me check out. Guess yall didn't train your employees on not to be racist but it's Newport I expect nothing less.

Wow!!!! What a great experience today finding clothes for my son for his first out of college job…read more Business casual attire. A tiny sales lady Cathy Nguyen was incredible and worked with us for such a long time. If you come here you must find her. Jcrew you hired the best.

Special thanks to Quintin for helping me find my size on the Crosby suit today! We searched high…read moreand low today

Great quality jeans! Pricey but worth it for the impeccable quality. Came here yesterday for a…read moregirls day with my bestie and Vyta (so sorry if I'm spelling your name wrong) made us feel so comfortable and helped us try on the best options based on our likes and dislikes. The staff is so nice and will definitely be back.

Popped into this Madewell for an in-store pick-up and had a solid overall customer service…read moreexperience! The shoe size I thought I needed ended up being way to big, they didn't have the size I thought I needed, but the employee brought out the closest they had and it ended up being the perfect fit. I was in and out of there quickly and she honored the online sale price that was listed for the shoe (it was a great price). I generally love Madewell for balancing everyday wear and some work attire and would definitely come to this location again.

This Nordstrom is beautiful and very well-maintained. It is located right in the center of the…read moreupscale Fashion Island shopping center. Nordstrom currently has their half-yearly sale so there are some good markdowns if you have been eyeing on something. Don't miss out! I am always happy with my purchase from Nordstrom. Great customer service.

Nordstrom used to be the best when it came to customer service but no longer. I had left a review…read moreabout the girl from the Cle de Peau counter who was so rude to me but I took it down because I felt sorry for her. In fact, after shopping there this past weekend I felt compelled to put it back up. Not much has changed since 2024. I haven't been back since and this past weekend solidified that I won't ever be back. It's so dead and there's no assistance! Pior to this weekend, the last time I was there the lady from Cle de Peau was real disrespectful to me. I didn't respond I just stayed quiet thinking did she really just say that? And even crazier is she didn't look put together like I expect from the staff. Times have changed I guess. It was disappointing to be insulted by someone who looks disheveled while trying to sell me a $500 face cream and is rude in the process. Who's in charge of hiring??

The customer service at this Bloomingdale's fragrance department was extremely disappointing. The…read moreonly bright spot was the vendor at the Montale counter. Everyone else either lacked product knowledge, was dismissive, or seemed completely uninterested in helping customers. The Byredo counter had no one available. The Initio representative was rude and lacked knowledge. The MFK experience was equally poor. Alex saw us at the Creed counter was the worst part of the experience. He seemed far more concerned with making a sale than helping us find the right fragrance. He refused to provide samples, even after knowing we were planning to make a purchase. Samples are an essential part of buying luxury fragrances. You need time to experience a scent, let it dry down, and decide whether it's truly worth the investment. He became argumentative, and to make matters worse, he failed to add our Loyalist number to the transaction. When we pointed it out, he blamed my grandmother instead of taking responsibility. He never apologized. I came in excited to explore different fragrance houses, collect samples, and have conversations with each brand before deciding on a purchase. Instead, the atmosphere made my family and me feel unwelcome and uncomfortable. It honestly made me miss the experience at South Coast, where luxury shopping actually feels like luxury. Shame on this Bloomingdale's for turning what should have been a fun experience into such a disappointing one. I'll gladly spend my money elsewhere. A huge thank you to SHABANA, the Lead Manager, for stepping in, listening, and doing everything she could to make things right. She was the only reason we left feeling that someone genuinely cared about the customer experience.

Five stars for Frankie in fragrance!…read more I came in on a Saturday night at 7:45. I was that annoying customer strolling in 15 minutes before closing wanting to sniff some fragrance. Frankie was kind and personable. She helped me sample the perfumes I was interested in, and made recommendations for others. She gave me multiple samples and a small gift, too. I ended up purchasing three perfumes that I know I'm going to love! One was available in-store, and the other two will be shipped to me. Frankie text me right after I left, so I'm excited to have a Bloomingdale's fragrance sales associates. If you need perfume, Frankie is your girl!

This review is long overdue! We visited Windsor about three weeks ago while looking for a dress for…read moremy daughter's 8th-grade Coachella-themed dance. After having no luck elsewhere, we stopped into Windsor and were happy to find a great variety of dresses. From the moment we walked in, we received excellent customer service. The staff greeted us warmly and asked what we were looking for. I couldn't quite catch the associate's name--it may have been Hailey or Bailey--but she was amazing. She helped pair a cute belt with my daughter's dress and even gave us great ideas to complete her Coachella-themed outfit. Thank you for going above and beyond and making our shopping experience so enjoyable. We truly appreciate the outstanding customer service and will definitely be back!

I have shopped at Windsor for 15 years. It's always my go to spot and swear it has enhanced so much…read moreover the years. I have a huge shoutout to Tanya and Bailey helping me the other day. They literally made my entire week! They are that top notch customer service that you just don't come across often anymore. They deserve raises, a vacation, a promotion; something!! Thank you ladies so much and thank you for reminding me why I love this store and you will absolutely be seeing me soon.

I got this gorgeous lime purse that fits just the essential. My lip gloss from R.E.M., my keys, my…read moreid, and my concealer! The service was nice enough to go back and pick out a fresh purse for me because the display had visible scrapes. I also got to try their scarves on the purse! I almost chose one but the lime purse was excellent as is. But I loved accessorizing my little mini bag! My friend and I got matching styles too! She simply chose the white flowers stamped onto the bag creating the perfect cowgirl boots vibe. Our purses were on sale!! We're so pleased. Thank you Tory Burch for letting us girlies have a quality purse with some bestie/twinning vibes. I love that you had styles to e express our personalities. 10/10 recommend!

I've been meaning to replace my Tory Burch sandals and finally got the chance when I stopped by…read moreSCP. Really love their service team here. I came in after my workout class, and didn't feel judged for wearing leggings in here. I wanted to get the same pair that I originally had, but they only sell it online now. I ended up finding another pair that was similar and got that one to change it up. Our sales person was really helpful in finding my size. I have wider feet, so I sized up two sizes to find one that'll fit comfortably for me. I also appreciated that they were able to toss my old pair and let me wear the new pair out after purchase.

Saw a shirt I loved in the window. The sign said 30% off entire store. I went to go buy it and they…read moresales person said not on the shirt I picked out. Don't put a sign up that says entire store and then say no Very disappointed. By the y t

Haley, you rock as always! I said I needed a size 1000 she…read moresaid nope but how can you help but feel huge standing next to Haley she is a tiny petite thing! She listened to the customer gave me the size I thought I was nope they did not look good. Return to the dressing room with the size Haley said I should try and with the skinny fit. Walked out in the 2nd pair which were the skinny fit of which I wasn't really seeking yet my fat bottom rocked those jeans! Thanks Halley call me when the New Line arrives Happy Holidays and to a Great 2014!