GWPM is the worst! They dont answer emails or phone calls, it's like no one works there. They…read morebasically just take your money and do NOTHING! This is NOT "property management", you dont manage anything! We will work to get rid of you.

They just dont pick up or return any phone calls. My husband and i have been calling them since…read moreFebruary. We're new owner of a home in a community they manage, but they never there to pick up any phone calls or return any phone call.

This homeowners association is a joke. Right now they don't have enough money to finish the…read morepainting cycle. The mismanagement is a joke. For 30 plus years we have had millions in reserve. Obviously someone is embezzling the money. The property manager is on-site twice a week but full salary isn't split between other locations. Time to lawyer up and start a class action lawsuit. The elected board is just as stupid and crooked. Blind leading the blind

The parking in front of your garage has gotten completely out of control!!! You have to do a 3…read morepoint turn to just get out of your own garage because the neighbor behind you has parked in front of their garage and not IN it. If a emergency vehicle had to get to someone in need they wouldn't be able to get through. How is it allowed that that is not an acceptable parking option day and over night and 7 days a week???

Joe Soto has been with us since we bought our townhome in Anaheim Hills in 2017. He has helped us…read morewith everything having to do with buying a house, refinancing and just plain keeping in touch. He has been a wonderful partner in life stuff! He really goes all out for his clients -- he really does care about his clients as people. That is rare these days. He is trustworthy, friendly, always professional and just an all around good person. He just helped us again with a reverse mortgage - he and his wonderful team who are always available and always willing to help and answer any questions. We highly recommend Joe Soto and CrossCountry Mortgage which has been the best mortgage company we've had.

Joe Soto and the CrossCountry Mortgage team were outstanding from start to finish. We were able to…read moreclose escrow in just 18 days, and the entire process was handled with clear, specific, and efficient communication. Joe secured a very competitive rate for us, and his team was exceptionally professional, organized, and responsive throughout. We always knew exactly what was needed and when. One thing that really stood out was their use of concise YouTube videos explaining each step of the process through closing. It made what can often feel overwhelming very straightforward and manageable. Overall, this was a smooth, well-executed transaction. I would absolutely recommend Joe and his team.

My check was lost in the mail, and Ron helped me efficiently work through the situation with…read moregenerosity and respect. He was able to remove the late penalty, and teach me how to setup Autopay so this type of problem doesn't happen in the future. Great customer service!

The management at Royal Palms HOA is outstanding, and Larry is the person behind the scenes making…read moreit all happen. I had the pleasure of working with Larry during an escrow transaction, and he was incredibly responsive, knowledgeable, and proactive every step of the way. He helped us quickly identify and coordinate the resolution of a maintenance issue, kept everyone informed, and was always willing to answer questions and provide guidance. As a Realtor, I truly appreciate professionals who understand the importance of communication and teamwork. It's reassuring to know my buyer will have someone so knowledgeable and dependable managing the community.

We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

I have been a tenant in a property managed by BCM for a number of years now and they've been…read moregreat. When I have contacted them they've been prompt and efficient and made sure my issued were addressed quickly and well. They're worth every penny.

Living out of state, we are very pleased with the service we are getting from White Glove PM. They…read moreare very responsive with all my concerns, and our property is well taken care of. I highly recommend them for all your property management needs.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

If I can rate them more than 5 star, I will. This property management is amazing. Their staff are…read morekind, caring and professional. Shoutout to Briana who's attentive to the tenants needs. She sends reputable company that will serve your needs in a timely manner. You can trust that APM Management Team will meet your expectations. Thank you APM team!

Extremely rude and unprofessional lady on the phone. I was simply inquiring on a home and seemed…read morelike she was having a bad day and let it out on me.

Very efficient and smooth closing. Very responsive to any questions or issues prior to closing.read more

First time working with Marissa and team at Marquis Escrow. They were fantastic to work with and…read morehighly recommend!

Smoking is a big issue here but doesn't get solved. But every other little things are handled in a…read moregreat matter! like eating is not allowed in pool areas, nor floaties if u have kids. So just be aware if you are thinking of buying or renting here, management doesn't do anything about smoking, they will just thank you for your input!! Smoking can be a huge deal since you are sharing a patio wall and are using the detached garage to get in to your home through your patio. Enjoying hour patio is another thing, nuisance is a civil court matter if u take it further. We are exposed to smoking all the time. I wouldn't buy a house here and deal with all this, if I knew about this, have asthma and a little kid. Well other than that its a quiet nice community may be great for singles, couples or elderly people which mostly are.

I couldn't feel more love from this community! I have lived here for 4 years and my grandfather was…read morean original owner from 1974. They keep of the houses so great and give you many options to change things like door color etc. I feel very safe and my kids love it . We go to all of the events they hold and everyone is super friendly! All age groups are represented!

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.