Itamar was prompt and professional. He arrived very quickly and his work was impeccable. I highly recommend Itamar!

Worst ever! They quoted me a price just to come out and gave me an ETA of 30 mins. An hour later I had to call back and get delayed another 10 mins. Then he looked at my standard issues lock and told me he would have to break it off without even giving any effort to not break it. He quotes me almost $200 which did not include a replacement lock and tells me that my rental office will just have to replace it when I call and tell them I was locked out. I could have done what he did had I known that was going to be the outcome! Sure it's my fault that I locked myself out but I have a toddler and it's hard to remember to keep my head on straight SMH but if it should happen again I will not be calling this place! read more

Itamar was very helpful. He was helping my neighbor and agreed to come over without an appointment and promptly installed two doorknobs that I had been waiting for months to have installed.`He even fixed problems with two other doors gratis and cleaned up all boxes. He was very professional, charged perfectly reasonable rates and did great work. I couldn't have been happier. read more

Itamar was fast, friendly, and professional. The front door the building was changed and by sheer chance, it was the same pinning as my condos front door for the past 10+ years. What are the odds?!? Once I realized the same key now opened my front door and my condo door I wanted to have it changed quickly. I called the number and my info was forwarded to Itamar who called me pretty quickly. Confirmed my details and he arrived in a very reasonable amount of time. I explained the situation. Itamar repinned my door and deadbolt and provided me with 3 keys of the door. The pricing was on the higher end of what I found was the normal pricing in DC, but it was not out of the ballpark. read more

Incredible customer service. Great prices. We had a sliding glass door with a proprietary locking mechanism. Within 1 day they found a replacement and installed it. Very kind and courteous interaction. read more

Donald = 5 stars. He's very personable, helpful, and went above and beyond to get my car unlocked.

Itamar responded to my quote request immediately and followed up to be sure someone was on their way to help me. After having been stood up by another company, Itamar called to say he was still available and in the DC area to unlock my door. He was quick and professional. I hope I'm never locked out again but if I am, I'll be sure to utilize these services! read more

We were in a hurry to open up our storage space and have lost our lock. D & A was able to come quickly to our rescue and break the lock. We tried calling few other places but they took quite some time to give us a quote. And the task itself was done within few mins read more

Called them for a neighbor who got locked out of her condo at 2:00 a.m. They arrived literally 15-minutes later. Very professional. Very fast. read more

I contacted 24/7 Locksmith Services when my key got stuck in my front door. Itamar Greddy called me shortly thereafter to discuss the problem and confirm my address; he arrived about 30 minutes later. He was polite, professional, and quickly resolved the issue. Given all my efforts to get the key out of the lock, I assumed that the lock had been damaged and would need to be replaced. Itamar said the lock was fine and did not need to be replaced. I sincerely appreciated his honesty! However, not wanting to take the risk of this situation repeating itself, I opted to have the lock replaced. Itamar replaced the lock and even provided some extra keys. Should I ever need a locksmith again, I will definitely reach out to Itamar. read more

My roommate and I got locked out of our apartment due to a broken key stuck inside the lock. David came by within the hour and extracted the key in under 15 minutes! Then he waited until my roommate got home to check it the lock was working smoothly. Usually locksmiths charge 200-500 dollars by replacing and drilling out locks but this was a lifesaver and not too heavy on the pocket! Thanks David!! read more

Once he arrived, an hour after I called, it took him less than five minutes to grant me access to my apartment (wow!) at $278.00 (wow!). Apparently it costs around $100 less if they get you in while harming the door/lock. Luckily my door was not dead-bolted so I watched as the gentleman used a key and small hammer to pop my lock. I appreciated the service, but make sure you discuss pricing beforehand and do not rely on the prices on the website to guide your decision. read more

Called this company for a neighbor who locked herself out of her house (with 2 children, in cool weather). The lady on the phone quoted my neighbor 20 minutes. They called after 30 minutes (which i missed until 15 mins after that call bc i thought they'd come when someone contacted them, not call long after to negotiate a rate!!). The jerk (i.e., the tech) argued with me about 'does he still need to come out because "they" didn't answer the phone and blah blah blah'. Hello, they are locked out of their house, what phone are you assuming they have?! And then continues his schpeal ahout the rates, why didnt the lady who took the call discuss this?! When you're locked out of your home, at night, with your children , who cares about the cost?? He then quoted her 15 minutes until he could show up (not bad, but of course it was longer than that). I gave them 1 start because they did show up, after almost an hour and a half. If this is the last locksmith open in the area or you don't mind throwing your hard-earned money at Jerks (bc all locksmiths will charge much more than is actually necessary. But you're at their mercy in these dilemmas), then call this company. And yes, a bad experience with 1 representative of a company, speaks for the entire company!! read more

Locked myself out of my apartment at 5am on July 4th. Called D&A 24 hour service number praying someone might be available some time in the morning. They said the next available locksmith would contact me. To my surprise I received a call immediately and the locksmith Itamar Greddy arrived in 15 minutes. He was able to get me in my apartment in a matter of minutes. 5 stars all the way. I own a business and Itamar just earned any future business there too. read more

Hi. I've been calling since Wednesday 5/2 hoping to speak to a manager about service I received at my home this week. I would appreciate the opportunity to speak with you before leaving my final review. Thanks. read more

Definitely seemed like a racket to me. Called to have my '97 GMC pickup door unlocked. Was quoted $29 for the service call and then told that the fee to unlock the door would start at $45 would vary based on what type of lock it was and what was required to open it. When the technician arrived he said that because it was a truck it was considered in the "SUV category" and it would cost $139 plus the $29 service fee to unlock. The "technique" he used to open the door resulted in scraping paint off the door frame and I could have accomplished it myself with a $10 steel bar from the hardware store. There couldn't be a simpler lock setup than the one on my truck so the change in explanation of the fee from relating to the complexity of the lock to the category of the vehicle was at best poor training and worst completely dishonest. At the very least the dispatcher should have indicated that there might be such a substantial difference in price. After up-charging me $100 and scratching my door he even had the courage to ask for a tip. Unbelievably unprofessional service. STEER CLEAR and go with a more reputable company. read more

David was immediately responsive and very professional. He was knowledgeable, arrived on time and worked with me to replace a lock. I would use his service again. Thanks, David. read more