Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Honest and on time. Thoroughly explained what they did, what was needed and helped me understand…read morewhy. I will work with them again in the future.

Thanks to Southwest and Rick Maske, they got my fireplace up and running like day 1. I appreciate…read morethe top notch service, cleanliness, and timeliness!

install went well and in a timely manner. technician was informative Explained everything well…read more No mess left

George Martinez was very great and he walked through every step of the process. He fastened the…read moreexhaust vent and cleaned our furnace.

I contacted Southwest Fireplace to repair a Heatilator fireplace. I agreed to have them tune up the…read morefireplace and diagnose why the fireplace was not lighting. A technician from Southwest Fireplace visited my home and diagnosed the problem as a faulty pilot assembly. Another company had previously said the pilot was fine but diagnosed a faulty fireplace valve. Southwest Fireplace later came out to replace the pilot assembly and complete the tune-up. While working on the fireplace, the technician asked who had told me that the pilot assembly was faulty. I replied that Southwest Fireplace had diagnosed the faulty pilot assembly. It seemed odd that the technician questioned as to who said the prior pilot assembly was faulty. I asked if the fireplace valve was ok and the technician said the valve was fine. The technician seemed to have some difficulty lighting the fireplace after replacing the pilot assembly and completing the tune-up. A short time after the work was done, I attempted to turn on the fireplace but it would not start up. I contacted Southwest Fireplace and was told that I would have to pay for an additional diagnostic check to determine why the fireplace was not working. Given that the fireplace failed without really being used since the repair, it would appear that Southwest Fireplace had initially misdiagnosed the problem. And now, Southwest Fireplace expects me to pay them again to re-diagnose the problem. I have already paid them several hundred dollars and still have a non-working fireplace. I do not recommend doing business with this company. The rating should be zero, but one of five is the lowest option available for the review.

Great service, Great value Great serviceman!…read more Brad explained everything to my level of understanding and it was my pleasure saying yes to the project. I recommend Superior Chimney to all my friends who need these services!

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

we hired Chicago Chimney company to repair our chimney as well as our fireplace. The concrete on…read morethe chimney repair is crumbling and deteriorating. We contacted the company and they told us they would send the guy back out to repair the work, but they never did. Then they told us that the guy Mario, who did the work does not work for them anymore. We ask them to send someone else to repair our chimney . They stopped taking our phone calls and would not answer our text messages. I recommend anyone needing chimney work to stay away from this company.

couple of years after sweeping service and a new chimney cap I come to learn that they completely…read morebutchered my upper section of my chimney making it unserviceable. now I'm several thousands of dollars out of pocket to fix what they did. Cleaning was fine, but would not recommend for repairs.

Excellent inspection and cleaning today prompt. Explain everything. Provided tips to use the…read morefireplace.

Couldn't have been introduced to a better guy! Bob was honest friendly and fun from the second he…read morewalked in ! My kids talked about him for hours ( 3 and 2) after he talked about how he was doing this to help Santa ! He explained things to look out for as well as concerns he had with our fireplace .. even taught my wife and I a few things in the process ! Thank you !

This guy cleaned my chimney and claimed to put a net around my chimney cap to prevent birds. He…read morealso gave me a warranty if anything happened. However, birds have got into my chimney again and he is not responding to my calls or messages on Yelp. Do not use.

Honest and experienced. Christian the owner came out himself, provided an estimate and assessed the…read morecondition of all aspects of our fireplaces and chimneys. He was polite, respectful and paid close attention to keeping the rest of the areas of our home clean. We also found out they do masonry work. We're getting a quote for that now that we've had such a positive initial experience. Price was great. Definitely well below some others. Glad they were the first company available to come out to give us our inspection. We could have ended up paying a lot more.

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

Had a refractory panel in my fireplace replaced by Greenforest. They were reasonably priced, were…read moreable to schedule to come out in a very timely manner and did the job quickly and well. Very nice guys and easy to do business with. Couldn't be happier.

Greenforest came to service my wonky gas fireplace. They performed a deep cleaning on all parts…read moreand cleared corrosion from pilot lights, worked wonderful. After their service, I noticed that the gas now disperses as designed with vent holes under logs I never knew were there until after their cleaning/service..

Could not be more impressed. Peter was able to fit us in just a few days and did a thorough job…read moreinspecting and cleaning our chimneys. A thoroughly nice and honest guy who wants the best for his customers. Did not try to upsell anything. I would trust his advice complete.y Absolute must use company.

The cap of our chimney flew off in last weeks wind storm. Peter came out (when others said it would…read morebe weeks before they could help) and put it back on same day. Super fair prices. We are SO grateful for how easy he was to work with and efficient and fair. Thank you Peter! Will be recommending to everyone we can.