Jeff diagnosed the problem with our fireplace and was able to repair. easy to work with and…read moreexplained everything well

I am a loyal customer of Hearth & Home and I have purchased my Solaire Grill from them back in…read more2008. Through regular service and maintenance the technician has kept my equipment in fine working order keeping my grill in reliable working order for nearly 18 years. I appreciate their professionalism in maintaining an important part of my seasonal outdoor activities.

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Professional, well-mannered young man came to give me an estimate. I had 4 other estimates. One was…read morea little lower than Coast to Coast. The reason I went with them is because of their timely responses and attention to my needs. The other company ( I won't name ) not even a salutation or a thank you, in his correspondences. After Coast to Coast completed the job, I was thoroughly impressed at their work and care of my lawn while doing their repair work on a huge brick planter which needed repair. I would definitely use them again if need be and I higher recommend Coast to Coast for any masonry work!

From start to finish the fireplace plus crew did a phenomenal job. Going through the showroom…read morepicking out what we needed and what would work for us was very simple. Brandon did a great job of helping us through that process. Installation was even easier, and after he was completed and cleaned up, did not look like he was even there. Could not recommend them more.

Solid product and solid team. Owner took (literal) ownership of a situation and explained very…read morethoroughly and listened to my rant calmly and patiently. Team followed up with more details. Highly recommend Neal and his team.

UPDATED 3/11/26. Here's what I had to deal with ever since they redid my patio:…read morehttps://youtu.be/tA2aaeo_bbM Original Review back in 2024: Do NOT hire them to do your patio. I had them come re-sand and reseal, and the sand filled in is falling apart on one side of my patio as well as the edges in only a few months. They came a second time to try to fix it. Told them to let me know when they come because I want to be there whey they start so I can see what they're doing. I did not trust they were doing it well. They came out but didn't let me know and only after they had started, they came to me. That pissed me off, because I explicitely told them to wait until I am outside with them because of that and that I had questions. That request was blatantly ignored. Now about a couple months later, that sand is falling between the cracks and soft to the touch, I can literally compress it with my finger and I now have sand missing between cracks all over the place on one side of my patio again. There's no way they sealed that because that sand wouldn't be soft to the touch and able to compress with your finger! It's not only soft, they don't even put enough sand in it let alone forget to seal the damn thing. The second time they came out, they try to blame it on water, as if I'm an idiot (sure after a few months I expect this to all fall apart). There's nothing that would cause this. Regular rain shouldn't cause a $2k+ job to fail after a few months. The prior company who sanded this patio, the sand was not falling apart like this anywhere. Even after 5 years. Now I'm going to have to refill that sand and fix this myself. Maybe learned a lesson, just do this stuff yourself. Do it right the first time and you won't have reviews like this. Or customers that annoy you because you can't do your job well. They claim "warranties to match our underrepresented workmanship!". What warranty? I got no warranty and even when they come to fix the mess up, it still falls down. Anyone gets rain, even down pours. It's very clear what areas they did not do properly because the rest of the patio is holding ok. I expect a job to last a few years not a few months. Rain and nature happen, we expect this to hold up at least on average 3-5 years. I'm just going to seriously go back to Menards, there's a mexican guy there who knows a lot about this, and he's told me how I can just fix it myself and save money. He explained the different sealants, etc. and the pros and cons. That's exactly what I am going to do. No more hiring people for this. The ants are even crawling into the cracks now. Good times, right before it starts getting cold outside. So glad I have to spend a couple hours fixing this sh** now. I don't normally go out and rant like this but any moron can see this is not done right. More here on my actual patio, see the problem first hand: https://www.youtube.com/watch?v=xm8h2ZUq88A How it's supposed to be: https://www.youtube.com/watch?v=PMu1l2ure4M https://www.youtube.com/watch?v=mRGi6xa9ALo https://www.youtube.com/watch?v=Qi-KeIcv-Kk You do your customers right. You f up the job, you redo it. I expect the craft to be done well. You make mistakes, you fix it. You don't just tell people it is what it is and make excuses like you did with me after the fact.

They were professional fixed and tuck-point the chimney. They finished when they said they would…read more Also cleaned up and was respectful to neighbors the chimney was near the property line.

Been using them for 10 yrs / they do my cleaning and inspection . Daniel is the best !! 10 stars :)read more

Daniel came to my condo before Christmas. I was really hoping I could have my fireplace up and…read morerunning for the holiday. He was so kind and so helpful. He explained what he was doing and managed to get it working with a quick cleaning and a small replacement part. I am so glad I called them and I will continue to recommend them to anyone who needs this kind of work. Thank you, so much, Daniel. You are the BEST!

It was a pleasure working with North Star Stone for our refurbished fireplace. Alan made the…read moreprocess simple and easy. More than that, the project happened and finished when they said it would. The crew that installed were great and the finished product is fantastic! We will use them again for my fireplace projects. Joey

As a firefighter/paramedic who prides himself in customer service, I regret to inform you North…read moreStar Stone does not! These old reviews certainly didn't help me, so hopefully my newer and accurate review can help you, and save you from wasting your time like me! I emailed one of their employee's named Sherry DeMatteis in an attempt to schedule a meeting to see their showroom (required by North Star Stone per their website). We agreed upon a date and time to meet. When I showed up for the scheduled meeting, Sherry had the date incorrect and nearly turned us away after driving an hour to get there! The NEW owner overheard our conversation and even though he was leaving for the day, met with us quickly (Shaunak Ahuja). He was very brief, and was teaching Sherry during our meeting as she was taking notes and asking questions to the newer owner. They kept referencing how the previous owner had left the business unexpectedly. The NEW owner ghosted us by never responding for months. I tried to place an order, but simply can't, and now with all this time that has lapsed with lack of response, I no longer wanted to. Our original meeting was held before school started for my children in August! Over four months with NO PROGRESS. Very frustrating and now we have to start over. I have reached out to Sherry twice via cellular phone, sent emails to Sherry DeMatteis at member+jp7144938@jobprogress.com, Alan@hxhome.solutions, and info@northstarstone.biz (all gathered from their website), but no response has been met in months. UPDATE 11-14-2022: When I originally wrote this review of North Star Stone, the newer owner, Shaunak Ahuja, contacted me via email, text, and by cellular phone. He promised to "make things right," and gave me his cell phone number. After contacting me a few times and me finally placing an order through Shaunak Ahuja, I came to find out his phone was full at 25G, and no order was actually placed or sent out. Shaunak Ahuja stated again he would send out the order that day. It's been almost a month since he resent the order. He has told me continually that he would send a contract, but no contract has been sent. I was hoping to update my review with a better and more positive response from the Owner and company, but unfortunately the facts are what they are. If this is how they handle customer service before and after placing an order, what happens when/if something goes wrong after the orders placed? Or installation? I would certainly rather not find out. I hope this review helps you. Best of luck of your home improvement projects!

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.