They installed an entire system- Condenser, vents, air handlers in our condo in Boston, but now…read morerefuse to service. Have decided that they no longer want to drive that far. They will take your money , but will not support their work or equipment, if they feel that its inconvenient for them. Terrible Customer service

Needed a quote for a new AC. Betty-Jo came out and looked in the attic and recommended a heat…read morepump. Then after waiting a few weeks for a quote she called and said their Project Manager would not work in my attic, and we needed to create a utility room in a bedroom, which was ridiculous. Three other companies laughed at this, and one got my heat pump set up with ease. There was nothing wrong with my attic for your competitors, and my heat pump is running without issue. Thanks for nothing.

Michael was absolutely fantastic. He accommodated us quickly, and was super knowledgeable. Fixed…read moreall our issues for a more than fair price. Highly recommend.

We used St. Jean Heating and Cooling for over a decade, since 2008 when we bought our house. Ray…read morewas amazing: humble, honest and very reliable. I remember us spending New Years Day of 2009 trying to remedy a frozen pipe. Highly recommended!

Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

I would give MAX 6 stars if I could! Our central AC died at…read more1am on one of the hotest nights of the summer. The next morning I started calling a few places to see if they could help. I was brushed off, delayed, and ignored by all EXCEPT FOR MAX! They sent out two of the techs and within a few hours had my AC running again. Their price was reasonable, the techs were super competent and nice. I highly recommend them!

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

Matt is a great plumber. My old plumber sold his business, I have tried many plumbers. Matt is the…read morebest one. He will be my plumber in the future.

I would highly recommend Amerikool Mechanical Services! They just replaced my HVAC system and…read morecouldn't be happier. Andrew was very professional, informative and the price was very reasonable! They cleaned up nicely after, you wouldn't even know they were there. 10 out of 10 all around!

Freeman Fuel has been taking great care of my heating needs in the Methuen for years…read more Reliable oil deliveries (super quick when I call), fair prices with a nice budget plan that keeps things predictable, and excellent service when I've needed repairs or tune-ups. The drivers and techs are always professional, friendly, and thorough--no nonsense, just good work. Freeman feels like the local, trustworthy choice it's been for over 60 years. Highly recommend for heating oil, boiler service, plumbing, or HVAC in Methuen/Lawrence. Call them--you won't regret it! 5/5

Called around noon Monday because my HVAC stopped working and it's supposed to be 100 on Wednesday…read more They got to my house at 4pm, diagnosed the problem (capacitor) and got cold air flowing from my vents before 5pm the same day. Thank you!

I scheduled an AC tune up with A-Tech. One of our units in the attic takes a long time to cool and…read moreI wanted to get the problem diagnosed. The other unit works great but I thought it might be good to get that tuned. Dan Winn was nice to schedule an appointment though it took 3-4 tries to get appointment scheduled. He was recommended by a co-worker at work. He quoted me between $100-110 per unit for tune up / diagnosis which sounded reasonable. Dan looked at the first unit and found that it wasn't cooling as expected. He did fill in some refrigerant but that didn't help either. The cooling temp pressure was not as expected (67 vs expected 45 as I was told). Dan indicated that it would need further triage for which he will have to come again .. Dan asked to monitor the system for few days and call him back as it may behave better with some new refrigerant. I am not expecting it to as the unit is working same as before. The 2nd unit didn't had any issues and was diagnosed to be working fine. In the end when all said and done, he handed me invoice for $365 for $200-220 job that he had quoted. I paid it but I was expecting better service. I am where I started and still have same issue. Dan did nothing different to address what I already knew. You are better looking for someone else who can diagnose and fix the problem when they are going to charge you for their services. Dan seems like a nice guy but lacked integrity in what he said and what he delivered. I won't use him again. I will pay someone more but would like to get problem addressed.

Friendly, shows up but bungles parts,vendor sells them wrong parts,goes back for part, connects…read morewrongly. Less than 50.00 part costs me 400.00 for labor and material.

From phone call to fixed within 2 hours or so. Had parts in his truck and quickly repaired failed…read morepart. Very responsive and knowledgeable. Highly recommend.

I was given the run around by previous technicians and companies for my central AC system, stating…read moreI had to rip out and replace the whole thing to a tune of 14k. I hired ideal comfort HVAC after a few years for a second opinion and wished I did it sooner. My service visit took about a half hour and my AC is pumping cold air again.