Went in yesterday to have my muffler looked at because it sounded like a tractor going down the…read moreroad came out with a car i could not tell if it was running! great service! great price!

Traveling through Lewiston and found my self with an exhaust leak. Called around and was…read morerecommended to Melody by a Toyota Dealership and The other Muffler shop in town that just didn't have capacity to help. James is the new owner of the shop and he's a stand up guy. He made time to look at my issue and fixed the problem in about 20 minutes. The vehicle is a custom built 100 series Landcruiser. He's a car guy so we chatted about my rig and a couple he has Incredible value for the work performed, I can't recommend him enough!

Shout out to Corey D. He immediately took us in knowing we were in a time crunch to get back on the…read moreroad. Gave us the information we need to repair the car. Got us out within 30 minutes. Thank you, thank you. God bless you always. Nice work.

Horrible service - I will not be coming back. I've had my oil changed here many times, and all the…read morerepairs to my car have been performed at Roger Subaru of Lewiston. Despite oil changes being scheduled weeks in advance and showing up on time, I always waited at least 3 hours for my service to be completed. The final nail in the coffin, though, was when I showed up with tires they had installed that balded completely on the outer sides in the rear within a short time. They refused to take any accountability and told me this was "normal" if I drive on poorly maintained roads (I don't. I live in the downtown area of Moscow and work from home -- I drive maybe three times per week and less in the winter). I was told that day that Brady Bain, the service manager, was out and would call me. He never did, so I called and left him a message, but he never responded. I received an automated message from Brady asking me to rate my service, so I emailed him back to say I would still like to talk. I also gave him some options based on my availability; however, I never heard back. I'm still very disappointed with my experience at Rogers Subaru of Lewiston and would have appreciated any communication with their manager to address the situation. Today, I would never recommend going to them. I went out of my way for years to drive up to Lewiston from Moscow to get my car serviced here, and now I realize what a HUGE waste of money that was, terrible service, and it seems they probably messed up my alignment when I bought new tires from them previously, hence the balding. I received zero help or compensation for this issue despite my loyalty to them. DO NOT GO HERE.

Quality used vehicles & low pressure sales people. They are great to work & will choose them in…read morethe future!

They had a scratch and match, our scratch number matched the $2,500 number and they said no you won…read more$5! We drove 70 miles because they said your number matches the $2,500 ! They lie! Terrible thing to do to someone. rating should be zero.

I've been here before and they've done great. I took my suburu in because there was coolant all…read moreover the hood and it overheated. They charged the diagnostic and said the car was fine and there was nothing wrong with it. 2 days later the head gasket blew. I'm not a mechanic but the coolant was pretty visible and the smell was distinct. Just frustrating because I even asked them if it could be the head gasket due to previous problems.

my mechanic does an excellent job. needed to leave our car as my son lives in idaho and us in…read moreoregon and needed 180 mile round trip to pick it up we have used this business several times when in need badly ,theyare always helpful and fast. you can't go wrong with this business. thanks

I called because I needed a head light replaced but I couldn't get the cap off, I had already…read morebought the bulb, but my cap had never been removed before so it was more difficult to remove. My call was answered quickly, and the guy who answered was extremely nice over the phone. Bryan came out into the parking lot and fixed it. Turns out, the folks at O' Reilly's gave me the wrong bulb, and he let me exchange it for free. I also got side swiped recently, and just needed the glass part of of my mirror replaced. I had already bought the part, but he installed it in for free. As an LCSC student, my parents live far, and they couldn't come help me with these things. I didn't have to wait 3 hours, he helped me within 30 seconds of me walking in the door and he did it for free. I travel with my car a lot; any time I need any repairs done here in college, I'll be coming here. Bryan was a complete life saver, I highly recommend having him work on your vehicle he is very knowledgeable. As long as he works here, I'll be coming here.

This guy charged me for a new fuel pump and did not do the repair. He is a liar and a thief.read more

A drunk driver hit my car on my seventh day of ownership. Master's Body left a dent.read more

I had my 2011 Ford F-250 in for a dent in the cab and on the rear corner of the bed. They did a…read moregreat job, matched 9 year old paint very well, and did it all for a reasonable price. I would not hesitate to take another vehicle into Masters for work. J. Lynn

An exceptional and honest operation from top to bottom…read more Toby, the service manager, is as genuine as they come, he goes above and beyond to make sure you're taken care of and never cuts corners. Josh Jones in parts is incredibly knowledgeable and always ready with the right answers and solutions. Amanda, the sales manager, brings a level of professionalism and a no-pressure approach that's truly unmatched. And Chris in service is always friendly, helpful, and a pleasure to work with. This is the kind of dealership experience everyone hopes for--respectful, efficient, and full of people who genuinely care!

Do not take your car to be serviced here. Highway robbery. Last year, they charged me almost $500…read moreto install a new battery on my Chevy. I should have learned from that but took it back recently because it was having some engine trouble and they charged me a little bit over $500 just to find out what the problem was, for the "diagnosis". Unbelievable. Never going back.

Fast reliable service - reasonable prices.read more

I can only review for the younger, taller guy (not the bearded guy who sounds like the owner) as I…read morealways seem to get him when going in. I have been several times, with two different cars. One time was for my car that overheated. The guy tried charging me to drive my car around to make it overheat as they couldn't get it to do so in the shop. For half an hour. After they'd run some diagnostics and determined a fan was dead... When I balked at that he took the charge off, so that made me think I should go back again. Well, one time I went back and got the owner so everything was fine. Took a long time, but the car overheated again and so was everyone else's car. No charge for driving it around this time. Great. Go back for an oil change on my nearly brand new full synthetic car and get the younger, taller guy again. Seems to take awhile (1+ hrs for an appointment), but fine. While I'm waiting someone walks in and tosses a calendar on the counter. Guy (who is supposedly changing my oil) is in the office and says, "oh, I must have forgot that. I had to test drive your car so I ran some errands while I was at it." What? Doesn't sound even slightly professional to do... and makes me feel better for not wanting to pay him to "test drive" my car. Moving on... I go to pay and ask the guy what he thinks about Toyota's 10,000 miles between oil changes policy because it freaks me out and I was wondering if 5-6,000 was more reasonable. Guy tells me (I'm a woman), "I always write 3,000 because everyone should get an oil change every 3,000 miles. And people usually go over anyway" and gives me this condescending grin. At that point I'm over it and just leave. A large plus of using (and paying for) full synthetic is that it goes for longer, so that line is just BS for some unassuming customer. Well, my fiancé (who loves Freeman Creek, but always seems to deal with the owner) just got his oil changed. Full synthetic on a Toyota with more miles than mine. Low and behold, he's not due back for an oil change for 5,000 miles. So, the younger guy is either misogynistic or screwing over all of his customers. Either way, I get the impression the guy I always have to deal with isn't going anywhere so I'll be taking my business elsewhere. I'm just glad it's only been minor things so far and, even though the guy may not believe it because I'm a woman, I can count and add 2000 miles to when he told me to be back in the shop for an oil change.