I received such outstanding service at Rogers Toyota in Lewiston Idaho on May 26, 2017, that I want…read moreto extend my compliments. I was in the area having driven all night from Los Angeles to be with my family and 95-year-young mother for Memorial Day and to participate in decorating family graves at two cemeteries. To set the stage for the reason for my visit to Rogers Toyota, I had been advised by Los Angeles Police about a week prior to my departure that my low beam headlights were out. Timing had forced me to make the trip with only operational high beams. I had purchased what I believed to be the correct replacement bulbs via the internet for my 2007 Lexus 350 and brought them with me. After being stopped both State and Federal law enforcement for not dimming my lights in Nevada, I was somewhat distraught by the time I reached Lewiston. After my brother-in-law and I attempted to replace the bulbs I had purchased on line for $100 a piece we discovered I had the wrong bulbs. My brother, Bill Stillman, who has done business with Rogers previously, recommended that I take the vehicle to them. I did so and was warmly greeted by Saffire in service and Brandon in Lube Bay. I briefly explain my situation and Brandon offered to have his team check out the low beam issue. I was impressed by the simplicity of checking in for service. There were "no brainer" signs that pointed me to the left side of the service bay for "no appointment" and an "appointment" sign to the right if I had one. Next I received a warm welcome from Glen in parts who checked out the availability of the proper bulb for my vehicle. Upon learning the price for both bulbs was $44.95 and that they would install them for free, I advised them to proceed. Next I meant Christianna from Admin who graciously processed by payment. She offered me coffee and a cookie while waiting. Within a few minutes, less than 8, Ricky from Lube came in with Brandon to advise the new low beam lights had been successfully installed. Brandon then ask if I would like to have the car washed. As it was covered with bugs from the over 800 mile trip, I had planned to wash it myself later in the day. I ask Brandon how much it might cost and he advised it was free. Needless to say I was over joyed and told him to proceed and Cody took charge of the wash. Brandon indicated it might take a few minutes. I decided this would afford me an opportunity update myself on Toyota pickups. Jack walked me through the new and used vehicle options and answered all my questions. He was polite and professional and obviously knew the inventory well. My vehicle wash was completed in less than 10 minutes, wiped down and all the bugs I had collected on my journey from Los Angeles had disappeared. I can't say enough about the user friendly experience of my visit to Rogers Toyota. It is obvious to me that not only the design of the facility and staffing was well orchestrated. It is evident the entire staff is well trained. I want to extend my compliments to everyone that assisted me. The crew at Rogers Toyota is living evidence that exceptional customer service still exists. Thanks to the entire team of professionals who provided me with outstanding customer service.

bought a truck recently after my check cleared . zero help with concerns I had with my with my…read moretruck. pretty much told me to go kick rocks. I will never buy a from this dealership! very disappointed!!!

Went in yesterday to have my muffler looked at because it sounded like a tractor going down the…read moreroad came out with a car i could not tell if it was running! great service! great price!

Traveling through Lewiston and found my self with an exhaust leak. Called around and was…read morerecommended to Melody by a Toyota Dealership and The other Muffler shop in town that just didn't have capacity to help. James is the new owner of the shop and he's a stand up guy. He made time to look at my issue and fixed the problem in about 20 minutes. The vehicle is a custom built 100 series Landcruiser. He's a car guy so we chatted about my rig and a couple he has Incredible value for the work performed, I can't recommend him enough!

Worked with Rich to buy a mini-van. I looked over the car best I could in the lot. Smooth…read moreexperience in buying, no pressure, easy transaction. Rich said if I had any problems with the van to let him know. Well, I live in a different state and am several hours away. A few days after I got home, I found the spare tire had a large cut in it. I ordered a new spare tire from one of the local tire dealers and it was $130 or so dollars. I texted Rich and told him the spare had a cut in it and sent him a picture of the damaged spare. Didn't think anything further about it. Then Rich responds he would pay for the spare and reimburse me and he did!! When have you ever heard of a used car dealer reimbursing you for something you found wrong with the car after you drive off the lot. This is the kind of place I like to do business with. Thanks Rich!!

Super experience with Cooks Car company! Drove 100 miles to…read moresee a car at Cooks. The car was worth the drive, but the buying experience was worth far more. No games, no hassle, no gimmicks. The owner has an office by the front door...not hidden in the back! Pete greets you and treats you like he knows you're a customer who will be back again and again . We love the car we bought from him. He told us the good and bad about the car and we appreciated that. Thanks Cooks and the team at your amazing dealership!

My dad passed away suddenly and I needed to sell his lightly used Subaru Forester. Brian and…read moreBrandon from Lewis Clark Auto Sales were super easy to work with on the sale, especially given I no longer live in the area, and they gave me a great price on the vehicle. I did come in to the office to sign some paperwork, and it's nice and clean - if I still lived local I'd definitely be buying used cars from them too! Highly recommend!

Super easy experience from start to finish. All the staff was friendly, especially Brian, I never…read morefelt any purchase-pressure, and they were honest and helpful throughout the process. Really happy with how everything went and would definitely recommend them to anyone looking for a used car!

They had a scratch and match, our scratch number matched the $2,500 number and they said no you won…read more$5! We drove 70 miles because they said your number matches the $2,500 ! They lie! Terrible thing to do to someone. rating should be zero.

Quality used vehicles & low pressure sales people. They are great to work & will choose them in…read morethe future!

I've been here before and they've done great. I took my suburu in because there was coolant all…read moreover the hood and it overheated. They charged the diagnostic and said the car was fine and there was nothing wrong with it. 2 days later the head gasket blew. I'm not a mechanic but the coolant was pretty visible and the smell was distinct. Just frustrating because I even asked them if it could be the head gasket due to previous problems.

my mechanic does an excellent job. needed to leave our car as my son lives in idaho and us in…read moreoregon and needed 180 mile round trip to pick it up we have used this business several times when in need badly ,theyare always helpful and fast. you can't go wrong with this business. thanks

Shout out to Corey D. He immediately took us in knowing we were in a time crunch to get back on the…read moreroad. Gave us the information we need to repair the car. Got us out within 30 minutes. Thank you, thank you. God bless you always. Nice work.

Horrible service - I will not be coming back. I've had my oil changed here many times, and all the…read morerepairs to my car have been performed at Roger Subaru of Lewiston. Despite oil changes being scheduled weeks in advance and showing up on time, I always waited at least 3 hours for my service to be completed. The final nail in the coffin, though, was when I showed up with tires they had installed that balded completely on the outer sides in the rear within a short time. They refused to take any accountability and told me this was "normal" if I drive on poorly maintained roads (I don't. I live in the downtown area of Moscow and work from home -- I drive maybe three times per week and less in the winter). I was told that day that Brady Bain, the service manager, was out and would call me. He never did, so I called and left him a message, but he never responded. I received an automated message from Brady asking me to rate my service, so I emailed him back to say I would still like to talk. I also gave him some options based on my availability; however, I never heard back. I'm still very disappointed with my experience at Rogers Subaru of Lewiston and would have appreciated any communication with their manager to address the situation. Today, I would never recommend going to them. I went out of my way for years to drive up to Lewiston from Moscow to get my car serviced here, and now I realize what a HUGE waste of money that was, terrible service, and it seems they probably messed up my alignment when I bought new tires from them previously, hence the balding. I received zero help or compensation for this issue despite my loyalty to them. DO NOT GO HERE.

I've had these guys work on a couple of my vehicles and they did a great job. One had faulty new…read moreparts and they took care of it very quickly. I am really happy with their work, customer service and desire to make sure it is done quickly and right.

Left a message to call me back when mechanic had time to review my classic car's needs. Been 2…read moremonths and no word back.