I had a new windshield installed in my Jeep at Mark's. It started whistling at 45 mph and continued…read moreto get louder over the next few days. I called to have it fixed and the woman answering the phone said "just come by and a technician will ride with you to pinpoint the problem " so I did. After some time they locate the leak and scheduled an appointment. It was discussed to put silicone on the inside between glass and dash and I specifically said NO!! I DONT WANT BLACK GUNK ON MY DASH!! So they ordered another windshield to have on hand in case mine broke in the removal and reinstalling process. The appointment was even rescheduled once because windshield wasn't there yet. Jump to today. Day of rescheduled appointment and I call 1/2 hour before appointment to make sure all is good and Jeep can sit in rain after appointment and was told all is good. I sat waiting for 1 1/2 hour while they "worked" on my Jeep. I go out to my finished Jeep only to fine a STRIP OF WET SILICONE! Between Glass and dash!!!! And was then told that they DIDn'T have a replacement windshield after all and so they DIDN't remove and reset my windshield! Only did exactly what I had told them I WASNT OK WITH!! Silicone!!! WTH!!! It took 1 1/2 hours to shoot a NOT wanted NOT very well done strip of black gunk on my dash???? Seriously!!! Is my time worth nothing!?!

I had a fantastic customer experience with Mark's! I called on a Thursday and was given an…read moreappointment for that same Saturday. Customer service win number one. The gentleman that assisted me was very friendly and knowledgeable. About two hours after drop off, my phone rang and it was the same gentleman letting me know that the windshield that they had pulled for my truck was not the correct one. This was 100% my fault, as I had stated that the truck was not equipped with some thing that it was equipped with. He offered to not only sell me the correct one at the same price, he made arrangements to do it at my home on Tuesday. Customer service win number two. He then thanked me for my patience and understanding even though it was my fault that they had the wrong glass to begin with. Customer service win number three! If they would let me give more stars, I'd be happy to!

Kemna is a great family run shop that understands true customer service. I was rear ended and…read moreneeded bumper repair. Kemna took care of everything! I wasn't sure if the damage was enough to turn into insurance or just pay cash. They helped me weigh out the pros and cons. I filed with my insurance company and the transition was super smooth! Kemna supplied a loaner car while the work was being done. My car came back good as new. They had even washed and vacuumed everything.

Sunroof on our Kia was broken out. Kemna guys picked it up at our house, took it to their shop, and…read morebrought it back repaired. VERY pleased with their service. Made it easy for us. They fixed the sunroof and cleaned up all the broken glass in our car. Will definitely use them again. Recommended!

Don't even bother.... Glass didn't come in first time, they broke my windshield the second time,…read moreand I have no faith for the 3rd attempt.

The prices are exorbitant, even for a simple windshield replacement and repair. I had to seek…read morealternative services because a normal passenger vehicle windshield replacement would have cost nearly $1,000. Fortunately, I was able to replace my windshield for $390 elsewhere, which is quite reasonable compared to their initial quote. They definitely need to reconsider their pricing strategy. Apart from the pricing, the customer service was excellent, and the office was clean and welcoming.

Mr. Holmes came to my house to do the repairs on my brand new Kia Sorento bought from Kia of…read moreColumbia when my service didn't get scheduled by my salesman. He kept me updated on his schedule and the service was fast and done well. Can't even see where there were scuffs/scratches before. Very happy with how accommodating he was in response to someone else's mistake. Will definitely keep Dr. Vinyl in mind if I ever need repairs in the future. Thank you!!

From the owner: Located in the Columbia and Jefferson City Missouri area, we specialize in vinyl, leather, plastic…read moreand fabric repair, recoloring, and reupholstery. From scuffs and tears, to cracks and burns, to stains and wear, we can recondition it for you! Since 1972, Dr. Vinyl has been the #1 name in Interior Repair and Refinishing Services. Your Dr. Vinyl Technician can make your vinyl, leather, plastic, or fabric surface look brand new again. And the best part? Our service is mobile - that means, we come directly to your location to perform our miracles! Our direct service allows us to cater to the following industry’s needs: AutoMedicalMarineConstructionTransportationRestaurant

They got me in pretty fast and got the job they did very fast to. They washed and redid my outside…read moreof my truck polishing it and getting it shined up great and got the scat he's out Looks great very good job would recommend them to anyone I will be going back.

Great service and great results! We had some door dings removed; would definitely recommend for…read moredent removal services.

My daughter moved from Texas to Jeff City which made it difficult to make sure her 4Runner stayed…read morein tip top shape. She needed an oil change and tire rotation and they did it for a fraction of what Toyota was going to charge. They saw her Houston Fire Department sticker and even gave her a discount. Recently a turn signal bulb went out. She attempted the feat herself but lacking some proper tools made it difficult. I quick drive over and they had her fixed up! I really appreciate y'all!

After doing my review of the Jiffy Lube in Encino and how they about ruined my drive from MO to CA,…read moreI thought about this place and the service I got from it. My first car was a treasure to me. I had to go thru lawyers to get it from the owner (my own dad!) and it reflected the hard work and sacrifice I made to have the keys. After hearing stories of what a certain parental figure would do to people who didn't know better at his auto garage, I never wanted to take it to a small repair shop. A kid my age worked there who took a liking to my car-- '75 Cutlass. He was always honest with me even when I wanted to spend a lot of cash for something-- radiator service for example. He said, I would love to take your money, but it would be better to get it repaired elsewhere. I respect his honesty and professionalism. The other Jiffy Lubes suck!

Brand new oil change place. They are fast and friendly. They gave you a cold water bottle when you…read morepull up.

I went in for oil change and ended up paying 180 dollars in Jefferson City, they broke my coolant…read morelid, and acted like it was nothing,Manager, didn't say a word !