I went in for an oil change and never gave me a call when car was done and when I came back to my…read morecar I had belongings missing when I asked about them said they had no idea. Would avoid this place at all costs.

Be Very Careful with this location. If I could, I would have…read moregiven no stars. Saturday, I had an appointment and went in for an oil change, tire replacement, and state inspection. No one was available for inspection, so we agreed to complete only the other services. The person working on the vehicle told me I would need new brake pads to pass inspection, which I agreed to. After the work was completed, I left the shop, but the brakes felt off. I had to press the pedal all the way down to bring the vehicle to a stop. I returned told about the issue, an was asked to come back on Monday to have it checked. I set an appointment for 8:00 a.m. When I arrived at 8:00 a.m., I was told the person doing inspections would not be there until 9:00 a.m. I waited, and it took another hour before they started working on my vehicle. After some time, they told me there was a serious issue with my brakes and that the brake caliper was jammed. I was quoted a little over $400 for the repair. The brakes were working fine before the brake pad replacement, and the issue only started after the pads were changed. When I asked if something may have happened during the pad replacement, the response I received was, "I was not there; I do not know." I did not bring my vehicle to an individual--I brought it to a professional business, and I expected accountability. While they did remove the labor charge for the caliper replacement, I still ended up paying almost $350 for other items, which I strongly believe resulted from improper brake pad installation, as the braking issue began immediately after that service. Be very cautious if you are considering taking your vehicle here. They will find ways to charge you more, and responsibility and accountability appear to be missing from their company policy.

They fit me in the same day I called. Their estimates are pretty close when acted upon.read more

Stop lying to customers. I went in to get an oil change. They told me that I need brakes back…read morebrakes. I said hold on on that. I talked to my boys. And I took it somewhere else. The place I took it to checked. It took me into the garage to look at my brakes. I did not need brakes. Big O was going to charge me $1200 for back brakes that I do not need. Always get a second opinion.

Wife and i just recently started taking our cars here. Great group of people. Honest, discuss…read morewhat is going to be done and waits for approval before doing any work. They are full auto repair, not just oil changes. Nice clean waiting area also. Will continue to start taking our cars here for everything.

I had an old truck that was running horribly. I wasn't certain it could be saved and I was getting…read morefrustrated working on it. I'd heard good things about on site so I thought I'd at least let them look it over. Sadly the engine could not be saved. They spent hours diagnosing it, yet didn't want a penny. These guys are a far cry from your typical service guys. They've earned a customer for life. Honest Mechanics are worth their weight in gold.

My daughter moved from Texas to Jeff City which made it difficult to make sure her 4Runner stayed…read morein tip top shape. She needed an oil change and tire rotation and they did it for a fraction of what Toyota was going to charge. They saw her Houston Fire Department sticker and even gave her a discount. Recently a turn signal bulb went out. She attempted the feat herself but lacking some proper tools made it difficult. I quick drive over and they had her fixed up! I really appreciate y'all!

After doing my review of the Jiffy Lube in Encino and how they about ruined my drive from MO to CA,…read moreI thought about this place and the service I got from it. My first car was a treasure to me. I had to go thru lawyers to get it from the owner (my own dad!) and it reflected the hard work and sacrifice I made to have the keys. After hearing stories of what a certain parental figure would do to people who didn't know better at his auto garage, I never wanted to take it to a small repair shop. A kid my age worked there who took a liking to my car-- '75 Cutlass. He was always honest with me even when I wanted to spend a lot of cash for something-- radiator service for example. He said, I would love to take your money, but it would be better to get it repaired elsewhere. I respect his honesty and professionalism. The other Jiffy Lubes suck!

Want to say thank you for coming out to my home later in the evening with my 2014 Volkswagen…read moreBeetle. Had trouble with the key/unlocking the car. He was quick, polite and very helpful.

From the owner: Experience the ultimate in convenience with our mobile oil change service. We come directly to you,…read morewhether you're at home, work, or anywhere else. Our skilled technicians take care of your vehicle's oil change efficiently, allowing you to focus on your day without disruption. We use high-quality oils and filters to ensure your vehicle runs smoothly. No more waiting in line or dealing with the hassle of a garage visit. Enjoy peace of mind knowing that your vehicle’s maintenance is handled by experts at your location.

When it came time for my 10-year-old Ford Fusion's oil change, I was looking for more than just the…read moreservice, but also a trust relationship with a good mechanic. I had one back home and I believed I could find one again. I noted the many 5-star reviews for The Auto Shop and decided to give them a try. Chris' competence and communication were excellent, and he gave me *complete* information so that I didn't have to ask any follow-up questions. Besides the oil change, I requested a tire rotation and a general checkup. I received a reminder text message the day before the appointment which I appreciated. Tyler was fun to chat with as he drove me back home, and within a few hours I had a very complete and easy to understand report that I could view on my phone of the immediate needs, less urgent needs, and other items to keep in mind. I loved that I could approve or decline each service all on my phone through the app so that there was documentation and not just a verbal agreement. With another quick ride from Tyler, I had my car back with excellent documentation for what was done along with the remaining items I had chosen to address later, and their prices were appropriate. Chris and Tyler were very friendly and genuine, and were great representatives of this shop. Great value for me is not just about cost but also about a relationship I can trust. I consider The Auto Shop as "my" mechanics now, and would highly recommend them.

I came in with concerns and got helped right away by Chris. He helped me out a lot!!!! really great…read moreguy I highly recommend his service!! Thank youuu

Took my dodge to get fixed, got it towed in because lady at the front desk said tow ins are a week…read moreout. Made an appointment just in case, guy never even put me in the system. Two weeks pass, called and heard the same excuses, they made an appointment just to cancel it the same day. Kept calling to get the run around. A MONTH later it's "on top of the pile". They haven't touched it, finally went in person and they seemed relieved for me to get it towed somewhere else. It just needed a sensor replaced. An hour to hour and a half job tops. Missed out on a vehicle sale and trade in!

We have personally purchased at least 8 cars from Capital. They treat My family and friends very…read morewell with unbeatable cars, Steve Tolbert is a first-rate guy and Orion will bend over backward to get you what you want in a vehicle. Prices are not marked up like most big city dealers and customer service. The best in central Missouri, where every customer that walks through that door is treated like family. Would highly recommend a visit if you are in the market for a clean car and fair no-hassle purchase. and especially a Mopar vehicle ie Challenger Charger TRX, Their service dept has some real good knowledgeable folks there. between Wes, Emir, and Shirley they will get you lined out with what you need or want to be done to your car/Mopar accessories. Danny and Dave run a tight ship. oh btw put some half and half out for the coffee. Thanks, guys TCee

after taking my car to for major work, including transmission, coolant flush, and other things I…read moretook it on a 4 Week road trip. It performed wonderfully and I had no issues at all. Today I went in for an oil and the experience was great. There is a comfortable room to wait and the staff were friendly and professional. The place is very clean.

Tire rotation and oil change, made the appointment off the ad showing $49.99. When completed she…read moresaid thats $63.00 I asked why not the proce advertised, she claimed didn't know about the sale. Good service but keep a photo of any sales ads or you won't get that price.

The service was great. Truck was down for a fuel line leak and they had me going in no time…read more Communication was great and I was back on the road.

I needed an oil change. I set up my appointment online which is very convenient. I had stated that…read moreI would leave the car instead of waiting. With storms approaching, I asked if I could wait and they were happy to accommodate. I have been a customer for many years and I am never disappointed. They always are helpful, friendly, and take care of me. I definitely have recommended them to my friends. I trust them!