This guy came to my house, checked out my Samsung fridge and then never did anything about it…read more Never heard from him again took my money to come check the fridge and that is it. Never sent me an estimate never sent me information that he ordered apart. Never heard from him again never answered my texts.. don't recommend him at all still stuck with a broken icemaker in my fridge. Said he worked on them often. He has spoken to people at Samsung. All lies.!!!!

This is my second review. After having a TRUE SAMSUNG REPAIR MAN HERE...which James said he was. He…read moreSaid they know him at Samsung (lie) he is not an authorized repairman for anybody. I think he Google's how to fix it before he comes. Said his Venmo was messed up and could only accept cash. (Probably another lie) the real repairman found out my ice maker was getting too much pressure from the water inlet NOT a shotgun ice maker he made that up. Problem solved for $50 service call. Do not use james he is not a certified repairman.

Ant was very professional and very honest. He has great knowledge! I would recommend him to…read moreeveryone! Thank you Ant!

Serviced microwave ..success where other service technicians failed. Great job Anthony.!read more

Ray and his apprentice did excellent, quick and clean work repairing our dryer. Communication was…read moreexcellent! Would absolutely use them again and highly recommend!

I had a great experience with Ray's Appliance Repairs. I called after hours, and Ray was able to…read morecome out the very next day to diagnose my grandfather's washing machine. He was prompt, professional, and clearly knowledgeable.

We had a very frustrating experience with Diamond Appliance Repair LLC…read more In our experience, we paid a $125 diagnostic fee for a technician to evaluate a dryer that was making unusual noises. The technician was at our home for about 30 minutes and, to the best of our observation, did not open the machine or perform what we would consider a thorough inspection before offering an opinion. The interaction itself was just as concerning. When my wife asked reasonable, straightforward questions, the technician responded with, "I'm the professional." We perceived his tone as dismissive and condescending. It raised a serious concern for us that he may have been talking down to her, and in our opinion, it felt as though she was not being taken seriously--possibly because she is a woman. When I contacted the company afterward to address these concerns, the response from ownership, in my opinion, was defensive and unproductive. Rather than working toward a resolution, I was told, in substance, that I was "too cheap to do the diagnostic myself," which I found both inaccurate and unprofessional. Based on our experience, and after reviewing other publicly available customer feedback, it is our opinion that the $125 diagnostic fee did not reflect the level of service provided. This review reflects our personal experience and opinions only. Others may have different experiences, but we strongly encourage potential customers to clearly understand what the diagnostic process includes before agreeing to service.

3 years later the owner is replying to my complaint and wants me to believe it was a GE issue. 3…read moreyears to reply matches with the scheduling issues of not getting back to me lol.

Dispenser in dishwasher broke fixed n very good price tech was professional n knowledgeable would…read morerecommend

If I could give this company less than zero stars I would-for the sake of my time…read more Today, I put in a quote request on Yelp for a washer repair to a few well-rated companies and also had yelp get quotes from others as well. First mistake. Almost immediately, my phone rang and I was HURRIEDLY ambush/scheduled immediately for a service tech to come out just two hours later, between 1pm-4pm. (Blaring red flag in hindsight ) Agreed. Fine. I need this washer fixed yesterday. Not an hour later I get a text from their tech, asking for the same info I already submitted in yelp (fine.) and am then told the tech cannot make it out until 5pm-7pm after being offered to choose between that window and the next morning. I immediately felt doubtful when the tech closed out with "Have a good one." (Red Flag #2) "See you later" I replied, trying to convince myself that this wasn't going to be the merry-go-round it most certainly was. ‍ Get ready... By 6:00pm, no update or eta, so I call the number from which the text came. A man answered promising his tech was coming out, but running late-later than 6pm-7pm-on a Tuesday night... Ok... 8:45pm-I am getting my child to bed and called the number again. The same lady that called to schedule me answered. (And it's worth noting-the aggressive nature of this appointment setter was like something I've never seen-especially for the tech to NOT actually even come out...) I recounted the situation to which she responded, "That's frustrating" with all of the sympathy of a robot. Then rushed to tell me she was going to reschedule for the next morning and have them call me to work it out with the office. "No, that won't be necessary. I am no longer requesting your service. You rescheduled me already three times in less than twenty-four hours of dealing with you. ThankYouBye." We just scheduled. This is when a service should at least be on its best behavior, because it will most certainly NOT get better. This is the phase they should be opening my car door, using their Sunday manners. Instead they're no-showing and not texting back. I half expect I'll get a drunk text after midnight along the lines of "WYD." That's how gross this whole experience felt. This is the WORST service I have never gotten in my life. I want my day back, so I could have scheduled with a-what's the word? Oh yeah...REAL business and at least by now, I would have the issue diagnosed and be well on my way to getting overcharged for parts that will be back-ordered for 8 weeks or whatever other circus act files out of that clown car. Because this is not the first bad experience I've had with repair service companies, but it's so close to the absolute worst on the LOOOONG list that they are fist-bumping one another. Stupidest. waste. of. time. ever.‍‍‍

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.

We had a repair done with Sun Appliances Repair and we are very pleased. He came when he said he…read morewould, knew what he was doing, made repairs the same day in a timely manner and we paid a fair price. I will be recommending their services to all my friends, very happy with the service call.

Had a service request just now, once again, very positive experience. The office is responsive, the…read moretechnicians are helpful. In particular today, Mike was amazing in servicing our generator And in solving the problem

Well here's the update to the LACK of Customer Service from this company. After they let my…read morepermit expire and I had these notices taped to my garage door I contacted them and they didn't seem to care. They did have the permit extended for another year (this was over a month ago, April 6th 2026). They came out and took pictures on April 9th. I figured after more than a month they would have Finally completed my installation (not complete until the paperwork is done). I have emailed and called but no one answers. If you use this company (I do not suggest you do), but if you do hold the last payment until they complete all the work & paperwork. Horrible customer service!