This was my first time working with CarMax. I wanted to sell my 2020 low-mileage Hyundai Kona,…read morebecause the dealership where I was buying my new car was unlikely to be interested. The selling process is pretty simple if you do the bulk of the work online ahead of time. It starts with a self-appraisal of your vehicle, which generates an offer that may be adjusted when the car is brought in. If you like your offer, you must bring the car in within 7 days. I was reasonably pleased with my offer, which suggested they thought the car should sell easily for more than they paid for it. If you decide to sell your car within that 7-day timeframe, gather your title and registration documents and submit these along with proof that you're the owner(s). Each owner must submit copies of both sides of their driver's licenses and take a selfie. If everything required is submitted online, an approval is given and you can set up an appointment to come in. We did this on a Saturday, and while the place was busy our transaction was completed in about an hour. Still, I'd suggest you choose a weekday (if possible) to visit. I can't evaluate the buying side of things, but the selection of vehicles at this location is phenomenal, with many flavors of each model. I'm guessing that you will pay more for this convenience, but it might be well worth it.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

I hate going to big franchise dealerships so I decided to look for an independent dealer and found…read morethis place. They have some great cars, I ended up buying a rly clean 2014 Ford F150 in mint condition and I'm so happy! I will definitely be sending people their way!

From the owner: CarVantage, your trusted destination for quality used cars in Central Texas! read more

Very Professional, polite and was able to work with me to give me the best deal for my car. Did not…read morehave any problems communicating and getting the car out my hands. Looking forward to doing future business with them in the future as they went out of their way to accommodate around my schedule.

TRUE HEROES AGAIN!! THOMAS arrived promptly to haul away another vehicle for my family. They always…read morego above & beyond. They are always on time, honest, and trustworthy. Thank you JAMES for providing such a valuable service which is unheard of in our world today. We value your years of dedication to making such a positive difference for so many!

$100 for a '95 M3? Seriously? I can get $300-400 for the seats alone. I called you because I don't…read morewant to dick around pulling everything and parting. Your garbage condescending tone over the phone ("well it's just a '95, nobody cares") tells me enough. Get bent.

They did a great job. We had a truck with a blown engine. They came and bought it that day for a…read moregreat price would definitely recommend using them.

Pleasantly surprised with all aspects of my recent transaction. The offer was competitive. The…read morepickup was prompt, and made in accordance with my somewhat restricted schedule. The driver was courteous, and actually helped remove the license plates for me, something I didn't think of doing. Sophia answered the phone every time I called (except when I left a voice message at 6 a.m.) -- no phone tag or other communication difficulties.

We had an awesome experience at Carnia Motors! Max was incredibly patient as we considered and…read morereconsidered our options. We are extremely happy with our 2014 BMW 4 series; the car was in immaculate condition, the engine was spotlessly clean, and everything is in perfect working order. Highly recommended!

I brought my car to get inspected because it was misfiring. They did amazing work. I would…read moredefinitely recommend them.

Our car suddenly would not start and we needed someone to jump start it…read more The first place we called told us they could come out in 45 mins. Forty five! It was 4 pm in an August afternoon, there was very little shade around so we really didn't want to wait that long. We called Blue Angel. They said they could come by in 25 mins, which they came pretty close to that. We understand the truck driver probably had to fight 4 pm traffic somewhere. The guy who jumped start our car was really helpful and friendly. We thought our car battery needed replacement but he said he checked and it looked okay. He also checked the alternator and they also looked okay. Very nice guy. I hope our car never needed to be towed again anytime soon. But if it did, we'd call Blue Angel again!

Booked a tow through my insurance, after the tow didn't arrive at scheduled time I called them and…read morethey said my insurance cancelled the tow. Then when I called insurance, my insurance stated they didn't cancel. So l called out whoever was behind the phone for Blue Angel and they admitted to cancelling after having FIRST said my insurance did and basically it's my insurance's fault for not updating. My issue is that Blue Angel LIED when they could've just been honest up front. Updated: Only after I left this review were they so concerned to call so many times.