This guy is a joke. Mark jerks you around by telling you a quote and a time that's he's coming by…read moreto pick up the car. I had to call the next day and find out why this guy never showed up. Make a new appointment and this time he shows up. So I think everything is going fine when this asshole tries to haggle. I had been told during each conversation what he was going to give me for my car. I asked multiple times if that was going to change and was told it was not. So fuck this guy for wasting my time and then expecting me to haggle on something that was set in stone. Avoid this place.

These are the most dishonest people in the industry. They work with other yards to low ball you…read more They have no respect for your time and insult you on the phone. Stay away

I got a quote online and went to this location to have the car physically appraised. I was greeted…read moreby a kind gentleman at the door and directed to the window for appraisals. They were super busy, I stood at the counter for some time before someone asked me to scan the QR to be processed. If that information was mentioned upfront, I would have saved myself some time. After that a lady took the keys and asked to what in the waiting area. Appraisal would take 30-40 mins. Was called like in 20-30 mins amd received my quote. I didnt sell to them but apart from them being busy inspite of appointment time allocated, it all went smoothly.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

I hate going to big franchise dealerships so I decided to look for an independent dealer and found…read morethis place. They have some great cars, I ended up buying a rly clean 2014 Ford F150 in mint condition and I'm so happy! I will definitely be sending people their way!

From the owner: CarVantage, your trusted destination for quality used cars in Central Texas! read more

Very Professional, polite and was able to work with me to give me the best deal for my car. Did not…read morehave any problems communicating and getting the car out my hands. Looking forward to doing future business with them in the future as they went out of their way to accommodate around my schedule.

I rarely leave reviews, but I felt this experience should be shared. I called because I was…read moreinterested in selling my paid-off vehicle and wanted to ask a few questions before doing business. I politely said, "Hello, how are you doing?" Instead of having a conversation, the call was ended. I called back, greeted the person again, and explained that I simply wanted to ask a few questions about the company before making a deal. The response I received was, "I don't want to hear no questions right now," and then the call was disconnected again. As a potential customer, I believe everyone deserves to be treated with basic courtesy and respect. I wasn't asking for anything unreasonable I only wanted information before making a business decision. Unfortunately, based on my experience, I will be taking my business elsewhere. I hope the company improves its customer service so future customers are treated with the professionalism and respect they deserve.

TRUE HEROES AGAIN!! THOMAS arrived promptly to haul away another vehicle for my family. They always…read morego above & beyond. They are always on time, honest, and trustworthy. Thank you JAMES for providing such a valuable service which is unheard of in our world today. We value your years of dedication to making such a positive difference for so many!

They did a great job. We had a truck with a blown engine. They came and bought it that day for a…read moregreat price would definitely recommend using them.

Pleasantly surprised with all aspects of my recent transaction. The offer was competitive. The…read morepickup was prompt, and made in accordance with my somewhat restricted schedule. The driver was courteous, and actually helped remove the license plates for me, something I didn't think of doing. Sophia answered the phone every time I called (except when I left a voice message at 6 a.m.) -- no phone tag or other communication difficulties.

We had an awesome experience at Carnia Motors! Max was incredibly patient as we considered and…read morereconsidered our options. We are extremely happy with our 2014 BMW 4 series; the car was in immaculate condition, the engine was spotlessly clean, and everything is in perfect working order. Highly recommended!

I brought my car to get inspected because it was misfiring. They did amazing work. I would…read moredefinitely recommend them.

My daughter had a blowout and didn't have a spare. I showed up to assist and get a tow out for her…read more We called a tow company out which wanted $285 because they had to use special equipment since they didn't have a flat bed. The other company came out but couldnt assist right then because they received a police call. So about 10 mins Later Joe with Blue Angel pulled up and assisted with the tow. He was very very nice and courteous and had the car on the truck in 5 mins. We are so gratefu. We also saved $100. So this definitely was a blessing.

My car wouldn't start and was stuck in a parking lot on a Saturday afternoon. I called Blue Angel…read moreTowing and they gave me an honest quote and showed up in less than 30 minutes. They got it hooked up quickly and towed it to a shop nearby.

Sold a car to Ricardo. He called a guy called Junior to come pick it up. I gave them the title and…read morethey gave me cash. The car was meant to be junked, but they illegal fixed the car and put it back on the road. They have been racking up tolls for months and wouldn't go to the DMV to switch it to their name even though they have the title. Any time i call Junior, he tells me:"we've gotten rid of the car". You call Ricardo, he never picks up. Registration has expired but they are still driving the car. This guy is doing something illegal. The business address he listed on here is incorrect. I also just found out someone had a similar experience and it has been going on for 2 years now. Link below. Be warned. https://www.bbb.org/us/tx/round-rock/profile/used-car-dealers/512-auto-broker-0825-1000163288/complaints

I highly recommend 512 Auto Broker! This process could not have been easier! When I called, I was…read moreasked a series of questions to find out about the age, mileage, and quality of the vehicle. After a short period of time, I was given a call back with a fair quote and some time to consider the offer. I accepted the offer via text and they came by less than an hour later. After a quick inspection, I signed over the title and received all cash for the price agreed upon. There was no haggling or hassle. Just an easy and honest transaction.