Very Professional, polite and was able to work with me to give me the best deal for my car. Did not…read morehave any problems communicating and getting the car out my hands. Looking forward to doing future business with them in the future as they went out of their way to accommodate around my schedule.

This was my first time working with CarMax. I wanted to sell my 2020 low-mileage Hyundai Kona,…read morebecause the dealership where I was buying my new car was unlikely to be interested. The selling process is pretty simple if you do the bulk of the work online ahead of time. It starts with a self-appraisal of your vehicle, which generates an offer that may be adjusted when the car is brought in. If you like your offer, you must bring the car in within 7 days. I was reasonably pleased with my offer, which suggested they thought the car should sell easily for more than they paid for it. If you decide to sell your car within that 7-day timeframe, gather your title and registration documents and submit these along with proof that you're the owner(s). Each owner must submit copies of both sides of their driver's licenses and take a selfie. If everything required is submitted online, an approval is given and you can set up an appointment to come in. We did this on a Saturday, and while the place was busy our transaction was completed in about an hour. Still, I'd suggest you choose a weekday (if possible) to visit. I can't evaluate the buying side of things, but the selection of vehicles at this location is phenomenal, with many flavors of each model. I'm guessing that you will pay more for this convenience, but it might be well worth it.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

I hate going to big franchise dealerships so I decided to look for an independent dealer and found…read morethis place. They have some great cars, I ended up buying a rly clean 2014 Ford F150 in mint condition and I'm so happy! I will definitely be sending people their way!

From the owner: CarVantage, your trusted destination for quality used cars in Central Texas! read more

Juck Car Boys was hassle free from start to finish. Their customer service is Excellent. The…read moretransaction went so smoothly from Offer to Scheduling to Pick up and Payment. 5 stars all the way. Highly Recommended.

Junk Car Boys was very easy to work with and delivered every thing they promised. It was a very…read moresmooth transaction - most took place via texting, and was thus, no hassle. Would definitely recommend.

Our car's head gasket blew and we just couldn't afford to fix it. We called and within one day had…read morea reasonable offer for our car. The man who bought it from us definitely knew what he was doing, was very polite and professional, and we didn't even have to pay for a tow truck. We are sad that our car gave up on us but very glad that this company helped us out. Highly recommended.

A friend who had previously sold a not running junk car for $500 to Austin Junk Car Buyers,…read moresuggested I call them to get rid of my 90's Chevy cargo van when I told him the other offer I had was only $280. When I called I was told they would give me $340 (which beat the other offer I had and who was going to pick up the van the same day) and so made plans to meet them to pick it up and I called off the other company canceling their pick up. Over the phone they asked about the condition and I told them it was running with good tires and that the only thing I knew that was wrong was that the engine had a knock in it. When they arrived, the guy asked if I knew of anything wrong with it, which I said the only thing I knew about was the knock in the engine. He told me because of that, the engine was bad and that they wouldn't take it. He started it up anyway and looked at the engine while it was running. After he told me he couldn't take it, I expressed the fact that I was stressed and just wanted it gone since I just called off the other company. He then offered me $100 to take it, which I didn't agree to since I had the another company offering me more than that, so he just left. I felt like they wasted my time and shouldn't have told me a price over the phone knowing about the knock and then show up and try to offer me $100 when they knew I had a better offer from another company. It was easy to call and talk to them and they showed up on time, but now I have to call back the company who originally offered me more and set up another time to have them come get it....which is a huge waste of time and frustrating. I will admit I am not good at negotiations and didn't have a guy to help me out with this, so in the end I feel like I got hustled?!? Maybe that is how this works with these kinds of cars, but I wish they would have told me that the knock in the engine was a deal breaker on the phone so I could have gone with the other company and be done with this already. It looks like they have a lot of other great reviews, and I don't usually ever write negative reviews, but this deal could have been avoided and has caused me enough frustration and time that I felt compelled to write to suggest getting a set price over the phone or clarifying if that is a done deal, or if they might look at the car and change their minds on the spot.

Sold a car to Ricardo. He called a guy called Junior to come pick it up. I gave them the title and…read morethey gave me cash. The car was meant to be junked, but they illegal fixed the car and put it back on the road. They have been racking up tolls for months and wouldn't go to the DMV to switch it to their name even though they have the title. Any time i call Junior, he tells me:"we've gotten rid of the car". You call Ricardo, he never picks up. Registration has expired but they are still driving the car. This guy is doing something illegal. The business address he listed on here is incorrect. I also just found out someone had a similar experience and it has been going on for 2 years now. Link below. Be warned. https://www.bbb.org/us/tx/round-rock/profile/used-car-dealers/512-auto-broker-0825-1000163288/complaints

I highly recommend 512 Auto Broker! This process could not have been easier! When I called, I was…read moreasked a series of questions to find out about the age, mileage, and quality of the vehicle. After a short period of time, I was given a call back with a fair quote and some time to consider the offer. I accepted the offer via text and they came by less than an hour later. After a quick inspection, I signed over the title and received all cash for the price agreed upon. There was no haggling or hassle. Just an easy and honest transaction.

I also had a great experience with this company. Jeremy came out and took a bunch of stuff from the…read moregarage. He was very personable and great to work with. He is also a master truck loader and was able to make everything fit in the space! I would definitely use them again.

When we moved last summer, we found that we couldn't even give away some of the crappy pieces of…read morefurniture in our old place--key among those was an old, heavy, mostly particle-board desk. Call these guys and they'll direct you to Jeremy--super nice, on time, and price-competitive. The desk was broken down and hauled off within 15 minutes after sitting on the curb and begging to be taken for several days. If I ever have anything else to haul away, I'll definitely use these guys again!

Definatly go to Stanley Sneed! We (myself and husband) had no car, not a lot of money for a down…read morepayment and a budget to stay within for monthly payments. Our 1 car for the family was in the shop for an undetermined amount of time and we really needed a new car to get around. Can I say Stanley did his thing and we both, myself and my husband, drove out of there with 2 new cars!! Absolutly amazing. He said he was gonna take good care of us and he didn't let us down. On top of that he gave some excellent advice to help our credit scores rise. We'll be going back for any future purchases.