My tachometer on my Yamaha boat was throwing an error that I needed an O2 sensor, I replaced it and…read morewas getting a different error and could not clear it. Made an appointment with Mike the service manager. Day of appointment it was raining and Mike let me bring it the following day. They cleared the codes with their YDS tools and replaced the spark plugs. Thank u Mike for providing great customer service and honest repair service. We r back on the river.

I inquired about a part, then spoke to Mike who just came off as bothered the moment he got on the…read morephone. Instructed me on how to ask questions when Inquiring for parts. Then stated they don't sell parts for my boat and I could have never bought a part from this business because they don't sell them and there was no more he can help me with (I've been here before for parts on my stern drive). I've had better experiences here in the past but this recent one just wasn't it.

Brandon was so helpful patient and kind. Thank you so much Brandon for going above and beyondread more

The part I needed wasn't in stock when I spoke with sales associate Lalo. He assured me that he…read morewould immediately order the part from the distribution warehouse in Fresno. Within a day the part came in. Lalo was both courteous and effective in locating the engine part for me. I am a satisfied customer.

I would like to change my bad review that I wrote and posted back in October. In late November the…read morenew management for Roger's Inflatables contacted me and apologized and said they had my kayak ready to pick up. It's my understanding that during this covid they had some problems with management and now have a young man who is very professional that is taking over the management now. I believe that with the new and current young man that is now managing Roger's Inflatables that they be a company that you once again can rely on. If he had been managing the shop when I first brought my kayak in I would have given them 5 stars but being it took so long to get my kayak back I'm only giving them 4 stars.

From the owner: Specializing in repairs of Rigid Inflatable boats made from Hypalon and PVC fabric/material. We…read morerepair anything from The local river rafts to any ocean-going Zodiacs **New Management / New Location.**

Kristina was awesome friendly and professional!! I appreciate you !!! If you need anything ask for…read moreKristina, Simon or Nick!!!! You won't regret it!!!

Came in with some questions about buying fuses Guy , who asked if I needed anything was super…read moreunhelpful. Look like he had no idea what I was talking about, and when I asked him if he knew which fuse I needed, he stated that he didn't know and that he can't put his hands on my car due to a policy I left and when I came back to buy the fuse I needed he was helping a customer putting his hands in their engine, etc.. This is super unprofessional. And I felt like he was just picking and choosing who he wanted to help and who he didn't

Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!

Jason pretty much played me for months and I was just stuck waiting for him and all his false…read morepromises. I'd say Jason is a normal person and easy to talk to but he is completely unorganized and unprofessional as a business person and I have no clue how he stays in business. Good luck reaching him on his business line as he almost never answers it and the voice mail was always full when I called it. The few times he did call me it was always from other numbers, a couple times my caller ID for the number showed a woman's name but luckily I still picked up to hear his latest excuses. In my first experience I could never reach anyone when I'd call the business line during business hours. But his shop is really close to my house so I just drove over one day and there he was. I needed the family boat looked at, he told me to come back in a week and drop my boat off first thing in the morning on a Wednesday. I showed up right at the appointment time he set, 9am when they open but Jason was nowhere in sight. I tried to call him but he was obviously not there yet. Sent a text to the woman's phone but he never responded. So I waited... he ended up showing up somewhere between and hour and hour and a half after start if business. Bad sign but I know shit happens. He seemed really excited to get me "Back on the water" as it was still prime summertime in the middle of July. I left my boat and he inspected it that day. I think his assessment was likely correct. He charged me around $300 for the inspection but told me he would hook me up on the actual repair. Parts needed to be ordered. I agreed. He acted super weird about ordering parts telling me that I better show up for service and not leave him with these parts. I offered a deposit and he passed saying that I seemed like a trustworthy person. At this point I would receive almost no communication or updates from Jason. I had to basically drive to his shop once a week and hope to catch him. It took around a month for him to get parts. Occasionally he couldn't remember who I was and had to go through his hand written notes to find my information, no computer. Once parts were in he told me he couldn't do the job by himself and was waiting for his one staff member to start coming back to work. Lots of excuses. He did finally text me one time in late September and said his guy should be coming back soon and he could do the job in a couple weeks. I asked for a set date and he responded probably in November. On October 31st I asked him for an update but he never followed up. On November 1st I asked again, no response. Keep in mind he had my contact information regardless of whose phone he was using. I got sick of showing up to his shop randomly just to hear excuses. So for about 6 months he got nothing done. When he first inspected my boat he took apart several parts and left them on the floor of my boat. I asked if he forgot to put them back and he said don't worry I'll have it all fixed soon. Parts are still not where they belong. At the end of the day Jason is a poor businessman and does not communicate with his customers. He left me high and dry and now I'm forced to go somewhere else and pay all over again for an inspection fee and still have not had any work completed. Bums like this do not deserve your business. I advise to avoid. Being charged an inspection fee and pushing off repair for half a year is basically stealing from customers. Time is valuable and this man wasted mine without cause or concern.

Jason is a scam artist. Don't be fooled by his smile. He worked on a 4-seater jetski, and it…read moreautomatically kept flipping over in the water. His answer was you're not turning it correctly. A huge 4-seater Jet ski shouldn't flip over while only driving 5 miles per hour. Who knows what he did to it. He also mentioned if anyone tries to sue him, Ultimate Motor Sports has full time lawyers that are his family members. Who knows how many people he's done this to. Last year he had so many bad reviews (including mine) that he somehow got removed. That's why all you see is the same 8 good reviews. Must be the lawyer thing he refers to. Jason and Ultimate Water Sports will definitely put you and your loved ones in danger by working on your water sports. Beware and be safe!

I cannot recommend this company anymore. They were fast on response. They completed the job quickly…read moreand they followed up to make sure the job was completed at 110% satisfactory. I couldn't recommend these people for their great communication and quality experience more.

Over 6 months later now motor no impeller and not COMPLETE! Yet we were told was completed two…read moreweeks prior and we would be charged for it sitting COMPLETE doesn't look complete to us. Motor never given to us James wouldn't even come out. Yet Greg P wants to state on the business page as well here that the work was Professional and James plays such detailed work. FALSE ADVERTISEMENT! Only One star because you have to...

First time customer. They are booked up so do plan ahead and I can see why. Super knowledgeable,…read morevery nice, quality work, great communication, reasonable prices. Only place I will go now for my boat serviced.

Found issue two other mechanic in Reno could not that was a simple cable replacement and not more…read moreexpensive other things I tried elsewhere. They also handled 2 other issues with ease that others could not. Cannot recommend them enough. Boat stored in a very safe place and covered if outside in locked yard. They had a solution for me to drop off and pick up my boat on Saturday even though they are not open then.