I called in to get quick questions answered before coming in. Which resulted in prompt educated…read moreresponses. Saved me a trip due to honesty and I was in and out for what I needed. The person on the phone was polite and articulate to answer what I needed. The person even remembered me when I came in the store. Very rare to get this type of service. I am assuming the bad reviews are people who were educated and felt horrified about their lack of knowledge. Gun culture is an educated culture, be prepared to learn or abide by the safety standards and rules that adhere to them. Inside the store was clean and spacious areas. The department I needed was the firearms section, which was at the far end of the shop. That being said they have a wide collection of what I say good ammo that you can rely on for self-defense. What I can also say is that they do not gouge you on prices. The prices are well within reason, and they are updated ammunition. By updated I mean that they have different casings for those who know that grains and bullet type matter. That being said, getting plinking ammunition is a good to go here. You can trust the brands they have in stock and the staff for the firearms department is knowledgeable and friendly. Keep in mind the long wait is due to either education, or the long lengthy checks to get said items. That being said, pay your taxes, pay your registration fees, do your due diligence and you're out and about easy. I may bring in my gun to get checked by their smith. But TBH American Made Baretta 9mm FS is the far superior choice than the mass produced m9 and Italian made one. I don't think I need a service on my weapon in quite some time. Do your research, some things made in America, is better and not well advertised. This goes for the ammunition as well. To the dude who helped me. Thank you, man. Thank you for your service as well. Representing Americans to the finest quality one can hope for. Thank you.

Slowest wait staff at the gun counter. My favorite was the fat Hispanic guy who told dumb jokes…read morewhile completing government paperwork regarding a firearms purchase. Wrong time, wrong place dude. Waited in line over an hour before leaving. This team DOES NOT have the skills to work at a regular gun store.

After calling Dick's Sporting Goods to ask if they sell fishing licenses, they recommended…read moreTurner's, located on the street behind them. We had never been to a Turner's before, but I was expecting a bigger store. It's small but mighty, filled with fishing and hunting gear. The young lady at the front of the store immediately welcomed us in and asked if we needed help. She was pleasant and efficient with getting the fishing license for my husband. We walked around the store for a quick browse. Most of the other employees were busy helping other customers at that moment. Can't really speak on the inventory or the prices, compared to Big 5 or Walmart, but at least we know what to expect from Turner's Outdoorsman. Check them out as an alternative to the big box stores.

It's nice to come to a place where the employees are knowledgeable and happy to help. We've been to…read morethe bigger box store to look at guns and it can be a long wait to get help. And when it's your turn, you get rushed, argh! Not here. We just came to look at some Glocks and bought some gun cleaning supplies. The store has a nice inventory of all your sporting needs. They had pretty much everything you find at the box store but in a smaller, organized space. The employees were friendly and eager to help which will have us coming back.

Back in the day, if I was looking for a decent sporting goods store, I always ventured to "Big 5",…read more"The Sports Authority", and even "Walmart". Jump forward to the present day and "DICK'S Sporting Goods" takes the crown for the biggest and most complete selection of anything sports-related. This is a nationwide company that has been in operation since 1948 and since then (as of 2026), they have over 700 stores that are currently operating. The location I am focusing on is at the Stanford Crossing shopping center in Roseville, CA. Located directly off of Stanford Ranch Rd and tucked in between Fairway Dr and Five Star Blvd, this location has been around since mid-2017. What makes this idea is the close proximity to other major retailers as well as the very large parking lot. During the dozen or so times that I have been inside here, I have never had an issue finding a parking spot, even during peak holiday season and busy weekend days. Upon entering, you will notice that the store layout is massive. Soon, you will see how this place has just about everything you might need when it comes to sporting goods. The cash registers/customer service area and the lines for checkout are to the immediate right. Navigating around isn't too difficult as many of the aisles give you the feeling as if you are not bumping into anyone. I also wanted to add that there are two restrooms towards the very rear left part of the store. On any given day, there are dozens upon dozens of employees/staff everywhere; usually they are dressed in a green shirt with trousers and athletic shoes. To put things into perspective, they carry a huge assortment of gear pertaining to all types of sports; baseball, football, basketball, golf, hockey, lacrosse, pickleball, tennis, soccer, softball, volleyball, and much more. You will also find a nice variety of outdoor and camping travel essentials that include tents, sleeping bags, outerwear, and ski equipment. Additionally, their fitness/cardio selection is vast with a ton of treadmills, ellipticals, and everything to get your home gym going. I've purchased a mountain bike here that has been great so far. And let me tell you about their clothing line & shoes; here you will find a wide inventory of men's/women's/kids clothes apparel, sports jerseys, and all types of shoes. During my most recent visit, I needed a comfortable, long-lasting pair of reliable walking shoes. After narrowing down my selection, I finally settled with the Brooks "Glycerin 22" series that provided the support and comfort I was looking for. Also keep in mind for the deep discounts this place offers. These shoes were selling for $164.99 but there was an online Dick's Sporting Goods coupon that were selling these for $114.99. Even better, with every purchase over $100.00, I received a $20.00 of coupon which brought my total to $94.99 + tax. Not bad for a pair of quality walking shoes. All in all, "Dick's Sporting Goods" is a very good above average retailer with an absolutely large variety of options. The only negative thing I would say is that their customer service isn't top notch as the employees that worked in the shoe area weren't the most knowledgeable in answering my questions. Not a big deal since I heavily researched these shoes prior to coming here. I think it all depends on which employee works where. For instance, my bike purchase (back in 2020) was amazing but this experience was just average. Aside from minor things like that, I am still going to give the Roseville Dick's Sporting Goods a respectable four star rating.

Dark changing room that often have to wait longer than should for someone to open…read more Asked to try on two pairs of shoes, two sizes the same shoe. I was brought two boxes of one shoe in each. She had disappeared and there was nowhere to be found so that I could ask for the other shoe. Found another sales person and was told that both of them had a display pair somewhere in the store. I don't know if she expected me to go and find it, but they were the exact same shoe with two different sizes and then they couldn't find the mate for one. And the one that we could find was dirty so I don't know if I was expected to buy a dirty shoe anyway. That's the impression I got when asked. Something about finding another shoe string. I got tired of waiting and decided to go somewhere else with better customer service. One thing, cashiers have been very competent during past visits.

I like this location fine! I was wondering why it gets rated so low and it looks like it's…read moreprimarily been a customer service issue. The only bone to pick (that I can tell) would be that if you need help on the floor, you sometimes have to comb the place for it. In their defense, the place is so large that they'd have to be significant overstaffed in order to feel like help was easily accessible. Pretty typical in the super large warehouse sized stores. They seem to have the things we need and when we need them. Customer service is friendly and helpful (thank you, Alex). Decent selection and prices seem competitive although I'll admit I haven't bothered to price match too much.

Another terrible experience. You guys wanted me to give you another chance, and the result was just…read moreawful I had cancelled the gun purchase, but the ammo did not get cancelled. It was confirmed to be at the store. JUST LIKE THE GUN WAS. I receive multiple emails that the ammo was available to pick up. Went to the Rocklin store to pick up the ammo on 08/22/26. We signed in to the digital queue. But that didn't matter because they weren't even using it and just helping people that walked up to the counter. After FINALLY being asked to step up for assistance, I gave him my name, id, and order number. The gentleman then took my id to the back to "locate" the order. THAT TOOK SEVERAL MINUTES. He then walked around the store for a few minutes, with my ID in hand. Finally he came back to the counter and said that the order was not in the back and did I mind if he pulled the Ammo order off the shelf. And I was perplexed ?? Why are you asking. ?? Just pull the order. Why wasn't the order pulled and ready LIKE THE EMAILS STATED IT WAS!!! He then COULDN'T LOCATE IT ON THE SHELF AND I HAD TO SHOW HIM THE AMMO AND WHERE IT IS . We did not see it. And he then went in the back AGAIN WITH MY ID IN HIS HANDS. I asked him for my ID back since I didn't want him to set it down some where as he tried to "locate my order". After several more minutes, he told me that he could not find it. At that point, I asked to cancel the order and to speak to the manager. The associate said he already notified the manager, who was also aware of the gun/ inventory issues I had previously. I STILL DEMANDED TO SPEAK TO THE MANAGER. A few more minutes went by when he decided to come out. The manager was extremely rude and you can tell my his attitude and he disheveled clothing that he did not and does not care. I stated my complaints again and noted that they were the ones who did not cancel the order and accepted it. He then proceeded to say that THEY NEVER GET THIS AMMO TYPE IN HIS STORE. And I said someone in his store approved/accepted the order. He claimed that he had no way of checking who accepted the order. And I simply said that was no excuse and this whole situation was handled extremely poorly. He then said " Well what do you want me to do". Sir, I want you and your store to get your shit together, AND DO YOUR JOBS so I am not wasting my time with people who clearly do not care when there is an issue that they caused. Managers who act like this when the issues are caused by them, their stores, and their employees have clearly lost the plot. And to continue on with his rude behavior, after looking dead at my husband and speaking to him, he then cuts my husband off mid sentence to say "I was talking to her". Sir, you are looking at my husband, and talking, he was thinking that the conversation had been directed to him. He then asked WHAT I WANTED TO DO ABOUT THE ORDER. Not only were you aware of the issues with the gun inventory , you did not take the time to verify if the remaining items on the order were in stock at YOUR FUCKING LOCATION??? You have the audacity to ask what I want to do with an order of Ammo that you just said your store never gets. Like I'm supposed to leave this order open with you all having my money and me not having any ammo. I asked that the order be cancelled and my money refunded. I received and email today from Sportsman Warehouse that my order was cancelled because it was ABANDONED. How the fuck can I abandon an order for an item that was NEVER THERE AND HAD NO INTENTION ON BEING THERE. Basic customer service is all I was asking. Nothing free or discounted. I wanted the items that I paid for and was confirmed to have been there. What a fucking shit show.

I never even knew this place was here. My buddy said that they had a sale on one of the weapons I…read morewanted. So I saw their add online and called to make sure the rifle was in stock. It was in both standard and another coating one. I went to check it out. The place is pretty big. They have a lot of merchandise. The handgun and rifle section is really big. The register is at the entrance of the store and I was greeted by the clerk. He told me the rifles were in the back. I went to the back and they are on a number system. So grab a ticket and look around. So much stuff to look at. Just in the gun section was ammo, magazines, parts and so much more. It really is a nice store. I only waited a few minutes and my number was called. It was pretty busy since it was a Saturday. The guy had to look for the rifle I wanted but I told them it was in stock since I had called earlier. He found it in the back and it was on sale. Great price. SO the paperwork is standard to purchase a firearm but each store takes their time so as not to make any mistakes. The process here was pretty fast compared to other dealers. I was happy. I will definitely be watching their sales to get some good deals on merchandise. Good service here.

Stopped in to renew my Fireman Safety Certification (FSC), in order to pickup a new weapon that I…read morewon through a veteran charity event and auction. No wait was needed to take the test, so after walking in, I told the young lady at the counter who I paid the fee to. And another gentleman got me setup quickly. The test took me maybe 15 minutesband then I was good to go to where the firearm selection area is. To get the rest of my paperwork done for my new FSC card, and to start the DROS process to get my new firearm after the wait period. The first lady I talked to and paid the FasC fee with, helped me with the whole process. And all of the staff that I encountered were very friendly and helpful, throughout every step; making everything as smooth as possible. As far as firearms, while waiting to complete the DROS, I noticed Turner's seemed to have a good selection of pistols and long guns. So after my pickup wait period, I might spend a little more time looking at what they have. They also had a decent amount of accessories too for your own builds and or upgrades.

Okay here's the snark: Orvis carries the bougie version products for a preening rich outdoorsman…read more Okay, I feel better now... The store is well laid out, the products are all of fine quality, the prices are high. The staff are all friendly and welcoming. Dogs are allowed inside and the employees fawned over my Labrador retrievers. Happy vibes, cool. Do I need a pair of $30 thermal socks? Nope, but if I did Amazon has a house brand for $14.99, for 5 pairs. My Yelp Elite spouse did buy an insulated rain jacket here last year. Well made, comfortable, She likes it. $189. And here again my snark, the same type of jacket on Amazon is $35. I'll concede that the Orvis jacket might be better quality. Probably not $154 better because both it and the Amazon cheapie are made in China. I like to browse around this store to pretend that I'm a wealthy fly fishing / duck hunting sportsman who likes to dress well for those occasions. And in the evening inside the members hunting lodge the guys would say "Hey Sonoma-Valley-Tom you are looking good, is that Orvis that you're wearing?" While we enjoy our $200 bottle of 15 years old Scottish Highland Malt.

There is a very helpful staff that went above and beyond to assist. The products are a good variety…read moreof outdoor and casual business attire for both men and women, stuff for your dogs, fly fishing gear, amazing hunting and fishing excursions throughout the world, and a variety of gifts and accessories to accommodate everyone's needs. The Orvis products are made both in the USA and offshore. The Orvis company stands behind every product they sell far better than any other retailer I've done business with. As they go through great hurdles to make the customer happy and returning. The pricing is equal to all the competitors but the value is better because of their guarantee! Being a retailer that has been in business since 1857, and still privately family owned, they understand customer service and quality products!

I went in to check out there firearms selection and was greeted by Ian. Good guy! He made me feel…read morewelcomed, and answered questions I had about, AR15, shotguns, and pistols. I'm new to this world, and he didn't make me feel like an idiot, like other gun shops had. He's very knowledgeable. I look forward to coming back when I'm ready to purchase, as I need to wait for my 30 day window. Thanks Ian!

This business has a rich story. This business was formerly Rocklin Armory. Susan, her husband, and…read morethe gentleman working the front are professionals and great people to talk with! The respect to customers is unrivaled compared to other gun stores. Susan really knows her regulations when it comes to dotting the I and crossing the T! If you are looking for well conditioned and maintained surplus weapons, this IS a business you need to stop and check out every month, as items sell fast! The younger guy welcoming everyone into the store really knows his modern and surplus weapons, on any budget! I completely geek out on weapons down to the factory and date markings, and I can tell this employee puts in work, outside of work. It is awesome to shop, talk to, and network with individuals who breathe this industry!

Great find for all your hunting fishing shells bait gunsmithing licensing and expert advice from…read morelocal pros Call Jon for great service!

I've come here many times, and bought a few firearms from here. It is a small operation but very…read morefriendly.

Why would a store employee feel the need to insult a…read morecustomer who takes the time out of their day to walk through their doors. I wanted an amber running light (sometimes called a marker light) for my boat trailer. The employee did not know what a marker light was. I had to explain what the light was. He told me which isle to find it in, I told him I already looked and they did not have what I needed. So he made a snarky comment about me having a 20 year old boat and needed to upgrade my lights - he had no idea what kind of boat I have. The point was, he was out of stock on anything that would do the job. And couldn't be bothered to even understand the question. I don't need a condescending attitude when I go to a store.

I'm done with this place. Nobody answers the phone and in the odd occurrence they do, they won't…read moreget off their chair to see if an item is in stock. Hire some people who actually get customer service. Replace the manager is these fools are not doing your company any good.

Absolutely personable, professional, caring service from Porter despite the amount of customers…read moreand he being the only cashier at the front check stand !

Service is seriously lacking. Walked into the store with an employee right by the door, instead of…read morea traditional pleasant greeting, I was given a snarling glare as if my presence interrupted her afternoon. As I walked to my desired department, I saw another employee who also did not greet me or ask if any assistance was needed as I held shoes in my hand. Rather than say hello, he walked behind me (narrow aisle) and into the employees only area twice without saying a single word. I sought out a third employee to help me with grabbing a pair of shoes from the back. Her tone and body language made it seem as though she was above helping customers and was frustrated that I asked her for help. Her tone was extremely short and snappy when I asked for a two different sizes to try on. Needless to say I didn't buy the shoes after she handed me the item to try on and walked away.