D Pet Hotels Hollywood

(415 reviews)

This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

Under Our Woof

(107 reviews)

Update 10/14: We had…read moresince moved out of the immediate LA area and were trying to find local sitters via rover.. no luck. Our dog is not easy to manage. We brought him back to Mina (after a year of not seeing him). He definitely needed time to adjust again but Mina was extremely patient and gave us lots of great advice. Over time and after some planned frequent visits he was able to settle in again. So much so that she watched him for an entire two week period while we went on an international trip. Would not have been able to have make that trip without her - she was amazing to our dog and I could tell he loved being there!!

Mina is amazing with puppers! I'm so glad I found a place I trust so my pup, Milo, isn't alone for…read more10 hours while I work in the office! She not only watches Milo but trains him, as well. Mina is kind, pays attention to detail, and it is very apparent she and Ryan loves dogs! I can't recommend Under One Woof enough! :) Thank you Mina!

LApetcare

(35 reviews)

This review's long overdue. Lauren and her team are so clearly just the best with my dog and every…read moredog in their care. I've been using them for nearly two years now. Can't imagine a better daycare/boarder. My dog jumps out of the car to go in and is left exhausted by EOD (a tired pup is a happy pup). They give regular updates through their IG and care for the dogs like they're their own. So happy to have found them and you will be too!

My dog (Pepper) and I love this daycare!! They are super quick to respond, post picture and videos…read moreall day on Instagram stories so you can see your pet playing and having a great time when you leave them at LA pet care. They also do boarding but I haven't had the chance to try that out yet. The price is very reasonable especially if you leave your dog for 8+ hours. They have a professional staff to watch over the dogs during daycare and are open on the weekends which is a huge plus. I will always recommend this daycare and never have to worry about my dog when I drop him off! :)

South Park Doggie - Waterland LAX

(735 reviews)

Took advantage of their Spring Break special, which included a bath, to board my pup for a week…read more(Sat-Sat). It had been almost a year since we last boarded but Ethan helped us get acclimated to the new policies and was super accommodating, even working with me on pick-up when my return flight was delayed. A true life-saver. All the staff are always kind and helpful and they really love on the animals, which I appreciate. They also regularly update with photos and emails to keep you in the loop which is very reassuring. Loki loves it there and is always wiped out when she returns. (She's been napping all day. Very clearly a happy girl ).

A little long but it's been nothing less than eventful with this place. I had hight hopes for this…read moreplace as the hours are so convenient for our family's busy schedules. Unfortunately, this place was a HUGE disappointment and had a huge negative impact on our pup. Long story short -- Everything here is a sales grab. The few girls care for the animals but the "managers" and men there are just there for the commission of your packages. I had a whole conversation about their unethical sales pitching with the employee while picking up my dog lol. It's "how they keep the place open" - the employee's words, not mine. Astounding. Said employee also asked what I did for a living because I questioned their sales pitch tactics -- I'm in sales. Also, If you need their VIP services for your unspayed or neutered pup, please spend your money elsewhere!! Before committing to a membership, we did a trial day and spent hundreds on drop in days, grooming, and overnight boarding to see if it was a good fit for our high energy pup. Our dog is not neutered and we don't plan on getting him neutered so we chose their VIP rooms. His breed is also extremely high energy and they promised they could accommodate. I also inquired about training multiple times and they kept saying the trainer would contact me. Everything went great after those few visits, they seemed caring and said he was a great fit for a membership so we end up signing up. Then everything went downhill. Upon the first day of the membership, our dog all of a sudden had behavior issues and needed to be picked up. In the middle of my work day I call the shift manager, and he states that if we want our dog to stay, he needs training ... (from their same trainer that I've inquired 3x about before committing to a membership, still haven't heard back). I asked why this wasn't communicated ever before committing to a membership and they didn't have an answer. I informed them that I would've paid for training before committing to a membership if they would've let me know that there were any issues. Our dog went a couple of more times until they could finally get me in touch with the trainer, 6 visits later. Actually I had lost complete trust at this facility. To add insult to injury, I was able to speak to one of their actual workers that is with the dogs and she let me know that our dog is only let out for about 10 minutes at a time, maybe 3 to 4 times a day during a 12 hour stay. This is their VIP option. So not only is he left in a room for about 12 hours a day, with dogs barking all around him, he's not being stimulated nor played with just being let out to go to the bathroom. Contradicting everything they say that they offer. Their "trainer" is also a joke. He is supposed to be from the Marines and well-versed in the breed of dog that we have. Upon washing him for 5 minutes, as I was told, he said that our dog needed to be neutered before he could be trained because of his energy. Our dog is a Malinois and is not supposed to be neutered before 2 years of age. We've since went elsewhere to get our dog trained from someone who is actually educated on his breed and he's worked on all of his anxiety and reactivity issues that our pup got because of this place.

Crystal Pet Hotel

4.7

(50 reviews)

After an issue with bringing our dog to Petsmart Hotel, we found Crystal last minute and she…read morewillingly helped us sit our dog for 3 nights!! She was amazing. So experienced with pets, especially our stubborn boy. I felt safe and comfortable that he would be taken care of as soon as I met her! She sent us pictures and videos and updates of our dog, and we are so grateful. She took him on walks and fed him treats.. we will definitely choose her in the future. Highly recommend!

Thank you so much for attending to my last minute and urgent request. Im so glad they are here and…read morethey respond quickly since I had to drop my cat off in 20 minutes good thing Dee was there and was able to take my cat in for a couple of hours and I am m really grateful for Dee for watching over my cat.Thank you so much to crystal pet hotel:))

Paradise Ranch Pet Resort

4.6

(440 reviews)

We are very pleased with both daycare and boarding. Flopsy…read moreloves it, and the staff is helpful. Dogs play freely and get lots of exercise. Good amount of staff watching the dogs. We can go out of town knowing our dog is in a good place and having as much fun as we are.

What a wonderful place to be! If only they had a similar place for humans...oh wait - they DO!…read moreActual resorts! One of my colleagues first told me about this place as she has a boxer and she shares that her dog just absolutely thrives at the resort. I have a pit bull mix terrier and I thought I'd give it a shot! Cageless? Lots of places for my puppy to roam? Yes sign us up please! I brought my pup for an evaluation, got to learn more about the resort, toured the facility and then brought her back for another evaluation cause #separationanxiety. Her not me! I watched her on the webcams (so many!) and she did great! Lots of shade options for her and lots of pups for her to be around. It was nice to see her socialize! She passed and I felt really great about her experience. Upon arrival and departure, all very secure. The team was great and I can't wait to see how she does after her first overnight experience. Thanks for a great time!

Happy Heart Pet Care

(104 reviews)

I can't say enough good things about Anna Marie and Matthew! Working with a foster pup comes with…read moreits own unique challenges, and they've been so patient, knowledgeable, and supportive every step of the way. From the very beginning, they took the time to understand my dog's personality and needs, and created a training approach that actually works for him--not just a one-size-fits-all method. I've already seen such a huge difference in his behavior, confidence, and overall happiness. What I appreciate most is how they've also helped me become a better, more confident handler. They explain everything in a way that's easy to understand and always make sure we feel set up for success. If you're looking for someone who truly cares about your dog and goes above and beyond, I highly recommend them. My foster pup is already on his way to becoming the best version of himself thanks to their help

I'm so long overdue in writing this review for our beloved Happy Heart Pet Care! I don't even know…read morewhere to begin in describing how much I credit Anna Marie and Matt for supporting and caring for my girl Moxie (and honestly, me too). I adopted Moxie at about 6 months old after she was found wandering the streets, and she came to me with a lot of anxiety, reactivity, and gaps in early socialization. We needed real support, structure, and patience. On top of that, I work 12-hour hospital shifts, so finding a place I could trust--somewhere that would care for her with the level of love, safety, and consistency I wanted--felt impossible. Then we found Anna. Anna is extraordinarily knowledgeable about dogs with trauma histories, reactivity, and anxiety. She balances structure and boundaries with genuine warmth so Moxie feels safe and gets to live her best dog life. She helped me understand my own dog better, taught Moxie how to regulate and interact in healthier ways, and created a routine that transformed our day-to-day. Matt is equally wonderful--gentle, attentive, and always in tune with what each dog needs. She is also incredibly flexible with drop-offs and pick-ups, which is absolutely essential when you live and work in Los Angeles. Her reliability and understanding have made it possible for me to manage long hospital shifts without worrying for even a second. Moxie has a forever Auntie in Anna Marie, and Anna will always have my deepest gratitude and love. If you're looking for someone who will love your pup, keep them safe, understand their quirks, and support you as an owner--Happy Heart Pet Care is truly the best there is.

Wag Hotels - Hollywood

4.4

(250 reviews)

We are visiting from Marin in the Bay Area, and our sweet pup Wolly has been coming to Wag Hotels…read moreHollywood almost every day this week for the All Day Play Plus program. Wolly is a 12 lb, 10 year old Maltipoo who is very social but definitely set in his ways, so we do not say this lightly: we truly cannot say enough good things about the care he received here. From a logistics standpoint, the entire experience was incredibly easy. The flexibility of drop off before noon without needing daily sign ups was a huge win for us while traveling and juggling plans. Pick up as late as 7 PM was equally helpful, and the pricing felt very reasonable for the level of service. What really stood out was the thoughtfulness around safety and care. The facility is secure and gated at drop off, and we watched staff carefully manage dog flow right at the entrance. At one point, a team member even positioned themselves between our children and a larger dog out of an abundance of caution. That level of awareness told us everything we needed to know. We also appreciated the small but meaningful details. There is a live camera so we could check in whenever we missed him. They feed dogs separately and sanitize the area afterward, which gave us real peace of mind. But the true highlight was the caregivers. The way they greeted Wolly each day, how gently they handled him, and how clearly they knew the dogs in their care made this place special. Every afternoon we received the most adorable photo of him, and by midweek he was literally running inside, tail wagging, completely comfortable and happy. As dog parents, there is no better feeling than knowing your pup loves where he is and is being looked after by professionals who genuinely care. Wag Hotels Hollywood made our trip so much easier and more enjoyable. Thank you for taking such wonderful care of Wolly. We will absolutely be back the next time we are in LA.

Beware! This place is AWFUL!! A confirmation email doesn't mean sh*t to this place. I arrived with…read moremy dog today and was told they would not take him due to his age. They also claimed they called and left a voicemail after I filled out all the paperwork online. I don't know who they called, but it sure wasn't me. Imagine being in the business of watching people's pets when they are scheduled to leave town and leaving them with no care. I guess I'm "lucky" they aren't caring for my dog because they don't know what they are doing. Edit and reply to the BS reply received from Wag. You sent a CONFIRMATION to me I attached. That means you agreed to watch my dog and anyone receiving that would think the same. You left me with no care for my dog and no, you didn't call me or leave a message. I'm an ex-petsitter myself and this was a a horrifying experience to arrive to drop your dog off to leave town and be denied care. You should be ashamed to call yourself a business or say you care about animals. I assume you were the person in the office that didn't come out to talk to me and left it to two employees that probably hate their job. You told them to tell me my dog was too old and now you are lying. Shame on you. I see you have other reviews that show just how awful you are I should have read them first and steered clear of your company.

Rosewood K-9

(62 reviews)

What can I say, except that Mark is a modern-day dog whisperer! Within the first five minutes of…read moremeeting him, I knew he was the right person to train my Frenchie, Chance. Mark's genuine love for dogs and calm confidence immediately stood out--and Chance felt it too. Chance's breed is notoriously stubborn, but he met his match with Mark. Thanks to his training, Chance now comes when called, sits, waits patiently, and won't even cross the street unless given the command. He won't touch his food--no matter how tempting--until you say it's okay. And my absolute favorite? When you say "crate," he walks right in, no questions asked. Mark doesn't just train your dog--he transforms your relationship with them. I can't recommend him highly enough.

Mark is fabulous! He has trained my boys since they were pups! They love him and really listen to…read morehim! He is so knowledgeable about behavior and they really listen to him! (Unusual for stubborn Scottie's)

Puppy Island Care & Spa

(348 reviews)

Can't recommend Puppy Island enough! Our dog, Sage, is incredibly sweet but suffers from seperation…read moreanxiety, so we try to avoid boarding her at all costs. When a last-minute work trip came up, I frantically searched for a facility to board her, as we weren't totally happy with the 2 other facilities we previously tried. From our first communication with Puppy Island, we knew Sage would be in great hands. I took her in for an assessment and couldn't believe how enthusiastic the staff was to meet her. She took to them immediately and had to be dragged back out to the car. The team sent us tons of photos and videos every day and made sure to double check our dog's feeding and medicine schedule. Extra special shoutout to JESS, who went above and beyond for us and for Sage. They are bonded for life. We will not hesitate to bring our dog back to Puppy Island. We are admittedly helicopter dog parents and are super picky when it comes to her! Their rates are super reasonable, but truly the service they provided was priceless to us.

I would not recommend Puppy Island based on my experience…read more I've boarded my dog here multiple times, and both times she came home with an eye infection. This most recent stay, she was extremely dirty--her fur was greasy, she smelled strongly of urine, and she looked like she had been living in an unclean environment. Before boarding, I asked if I could see the kennels and where the dogs sleep, but they refused to let me. Looking back, that should have been a red flag. They always ask if you'd like to pay for a bath before pickup. This time I declined because of the extra cost, and when I picked her up, it became obvious why they push that service. A dog shouldn't come home filthy simply because you didn't pay for a bath. After one bath at home, her eyes were already much better within a day. I won't be bringing my dog back, and I would not recommend this facility.

Under Our Woof

(107 reviews)

Happy Puppy

(34 reviews)

Incredible service, great communication and flexible to accommodate our puppy who loved it.read more

Wow! I don't even know where to be good. We got recommended happy puppy LA by one of our neighbors…read morewho said it was by far one of the best sporting experiences she's had in the greater LA area. We are so glad we listened. After our Dog Walker wasn't able to watch our dog over the Thanksgiving holiday, we were desperate to find somewhere that cared and loved our pup as much as we do. Happy puppy LA and their entire staff was an absolute dream to work with. They were accommodating, responsive, and very proactive and handling what became a scheduling nightmare due to an unfortunate last-minute stop at the emergency room for our dog before heading off to boarding. The staff worked tirelessly over the Thanksgiving holiday to make sure that our dog, Rosie, got the care that she needed. The daily Pupdates were always our favorite part of the day, being away from her, and let us see that she was well taken care of. Could not recommend happy puppy enough, if you're looking for a kind, responsive, thoughtful place to board your dog looking further .

Barks N Purrs Pet Care

See more unrecommended reviews

(61 reviews)

The walkers take very good care of her and take wonderful pictures when they meet up with another…read moredog. I'm disabled and not able to walk my dog any longer so this great crew stepped in to take Annabella on her daily walks and take awesome pictures of her buddies. She just experienced her first Daycare without me and she had a great time.

We have used multiple overnight sitters and walkers from Barks N Purrs and each sitter has been…read moreabsolutely perfect. My pets are my babies and I get so nervous without being with them when I travel and the people at Barks N Purrs are so incredibly trustworthy and sweet I cannot thank them enough for the job that they do. The services they provide are so affordable for the care that they give to my animals. I trust them with my house and my animals and my life hahaha From the bottom of my heart, thank you so much for offering in home boarding services for pets, it has made my life stress free while I have to travel because I know that my animals can chill at home with a great sitter :) Huge shout out to Marisa, Tia, Stevie, Olivia, and Sarah you guys are the absolute best.

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Jim H.

12 years ago

I am new to writing reviews but this place was so helpful and amazing I thought I would write one for them. I used them a month or two ago for my two dogs while i was out of town. My 2 dogs loved it here! They ran in dragging me through the front door. They came home exhausted which helps me a lot! They love the staff. My male "Echo" is a little nervous around strangers but once he gets to know you he is a lover! He loves everyone there. My female "Tacoma" is one of the sweetest dogs I have ever met and when I have taken her to other facilities she freezes at the door. At D Pet she drug me inside. The staff is very friendly and very attentive to the dogs. They have a lot of knowledge on the dogs and sometimes I get stuck there just talking to them about dog behavior. They are great! It does not stink like some of the other facilities I have been to as well. And They will give you a tour of the facilities. When I shopped around at other facilities they would not allow me in certain areas. Like where the dogs sleep! I want to know where my dogs will be sleeping! So that was a huge turn off for me. D Pet allows you to see the rooms. During the tour they answered all my questions and gave me a genuine feeling the dogs are well taken care of. The rooms are amazing they have huge glass doors so the the dogs feel like they are not being left back in a shelter or a vet. My dogs both come from a shelter and when I even drive in the parking lot of one they start to shake. There are T.Vs in each room so the dogs can watch a movie if they seem stressed. I spoke to a young gentleman who gave me a run down on how they know each dog and all the dogs needs ( medicine, feeding, what they bring in, etc..) They seemed to have everything real organized. It was quite amazing how they knew each dog that walked through the door while I was there, by the dogs name and the owners last name. It shows they really get to know the dogs. Some of my friends and family said im crazy for spending that kind of money on my dogs but I have left my dog at other facilities where they say $40 per night and when I pick up there are so many hidden fee's $10 for one on one time, $ 5 for a bed in the room, $10 if your dog needs medications! that is absolutely insane. So at the end of the stay you pretty much spend the same amount. Why not just leave your dog at D Pet Hotels? They get to run all day and play! All in all I am so happy I found D pet Hotels. I highly recommend them if you really love your dog! read more

Robbie M.

17 years ago

There is no excuse for this place. I was insulted by the snooty attitude and completely appalled by the facility. What were these people thinking?! They were too busy trying to make it look like a human hotel to ever think about the basic needs of dogs. I was going to book my dogs into The D for 6 weeks, 3 large Dobermans. I called and the person on the phone started to grill me about my dogs. Rude, pushy and ignorant. She did not listen to a word I said nor did she want to answer questions. So I went there to see it for myself. At first it was all smiles then when I started asking questions it became uncomfortable. The few dogs that were there looked bored. There were pee puddles in the fenced area, although after a while the guy mopped them up. I did not like that the mop went back onto the bucket, it must have been filled with pee water. Then he cleaned another area with the same pee soaked mop?! Up stairs the boarding was the same story. The little skinny holding areas had a fence my dogs could jump is a heart beat. The tile floor is just wrong and also the drywall, both waiting to soak up the pee. It was all just wrong in so many ways. I told her my dogs must stay together. The thing she showed me would not fit one dog let alone three. Then the best part, she took me to a room with a queen size bed, a big TV, an alarm clock, a rug, really? My dogs do not sleep in a human bed nor do they need an alarm clock. The owners of this place must think we are all just stupid. $310.00 to board my dogs for one night?! And I'm talking 6 weeks! The owners of the D Pet Hotel need a hugh reality check. They just do not seem to know anything about dogs or dog care. Human hotels maybe but not dog care. Oh one more thing. On a video they did they talk incessantly about how fancy the place is then they talk about a Chauffeured Escalade and then they say they have a Lamborgini but they show a Porshe Caman, a cheep one at that. It all just shows you that they do not know anything about dogs or cars! Get real folks! read more

Maria P.

12 years ago

One word: IMPECCABLE! I have never been so impressed with a dog hotel. I do a lot of traveling...I live between LA and Miami and have gone to every "best" boarding place in each city. I had my first experience with D Pet Hotels this Thanksgivng, and was totally blown away by not only the cleanliness and design of the hotel, but how sweet the staff was to a very nervous mom. Dropping my dog off is never easy for me. I am one of those crazy, neurotic parents that hates to leave my baby behind. The front desk staff saw how nervous I was and really did go above and beyond to answer all my questions and really calm me down. This was my first experience at D Pet Hotels and so far I was really impressed. I was able to see where my dog would be hanging out throughout the day (which is something I never get to see at other boarding places). I asked to see where my baby would be sleeping, and even though they were super busy, they were really accommodating in taking me on a tour to see the different suites (again something I'm not used to being allowed to see). They only have specific times to be able to see the suites, but luckily I was there during that time. So amazing! No cages, big beds, just like at home. Really happy with the rooms. I asked for pictures every day. They let me know that since it was a really busy holiday, they would try their best. Over 4 days, I got 2 sets of pictures. Not bad...wish it was more, but I could see that my little nugget was happy in their daycare and at ease. She got a grooming before pick up. Great job! It was a standard puppy cut, but she came out looking so cute with a sweet little bow. She smelled great! All in all, I was quite impressed. From the cleanliness (super important) to the beyond helpful and sweet staff, to the pick up of a very happy and tired pup (yippee for tired pup!). I will definitely be going back to D Pet Hotels! read more

Emilia C.

7 years ago

Crazy, neurotic dog mom. Yup, that describes me pretty well. To say I am picky is an understatement. I am nuts when it comes to my baby. And thank Goodness for the sweet, understanding, patient staff at D Pet Hollywood. They let me vent, they let me get my crazy out, and then they brought me back to reality. I am a first time dog mom, and like any new baby, I am always super nervous. My little doodle Pierogi is only 6 months old, and this was the first time I have ever left her. The staff at the hotel, Kenny, Joselito and Nicolette, gave me such great advice, and knowledge...they really know a lot about dogs and that made me feel so much more at ease. Whenever I asked for pic updates, they always sent me nice pics of Pierogi having fun with her new friends. She had a little diarrhea on the first day, which they said was common with first time boarders in a new environment. They offered some options to help ease her tummy, and were always super thorough on their updates. I guess the only negative was they don't have webcams, but I guess that is a blessing in disguise for me, because I would be so obsessed looking at the webcams, I would have never enjoyed my vacation. The picture updates gave me such piece of mind. They are professionals and they know what they are doing. Definitely get a bath before check out. Day in and day out of non stop play and doggie slobber really takes its toll, and having a beautifully brushed clean pup is a great surprise! Pierogi was so happy to see me, and she slept like a champ when she got home. We brought her in for daycare a couple of days after her boarding, and she dragged me in to the lobby. That itself is the best testimony any parent could ever ask for. Thank you D Pet for loving my Pierogi as much as I do!! read more

Mrs. Mort W.

12 years ago

It's always hard leaving your babies behind when going out of town but I never worry about my two pups when they are left in the hands of the D Pet Hotel!, they've been staying here for boarding for a little over a year now and every experience we've had has been great. My 5 pound pomeranian LOVES staying there and gets so excited as soon as we walk through the doors, my 25 pound Italian greyhound mix who is a little more on the nervous side and a less social also seems really comfortable and relaxed there. The staff is SO nice and you can really tell they love what they do and care about every dog who stays with them. In the play area, the staff is very attentive and they don't just stand around and watch the dogs, they are in there petting and playing with all the pups giving each one of them individual attention and affection. When I come to pick up my dogs they always look like they are having the greatest time playing with them and all the other dogs. The facility is always clean, parking is really easy even if there is no street parking available, the gas station next door has no problem with you parking in their lot to pick up and drop off, which only takes about 5 minutes. The grooming services are great, the baths and nail trims are always thorough and whatever shampoo they use there smells really nice too Sure it's a little more expensive than an average boarding facility, but this is hardly standard boarding where usually dogs are left alone a lot and in very small living quarters. The special attention your dog gets is completely worth the extra money and the piece of mind you will have knowing they are being cared for so exceptionally. I can't say enough good things about this place, I don't think I would ever leave my pups anywhere else! read more

Alex S.

17 years ago

I took my dog to D Pet Hotels when it first opened. Not for me...Yes it was spotless, but there were also only 2 dogs there. The man in the park that was "watching" the dogs was probably about 70 years old. Not so comforting if a disagreement between dogs breaks out. They also had a mop and mop bucket to clean up the pee...GROSS. My dog is 13 years old and cannot walk for long periods of time. Which is fine, if only the kennels werent ALL upstairs. How is Romeo supposed to get up the stairs? I was also really put off by the woman giving me the tour. Dont get me wrong, she was very nice and put together (Take a look at her ring finger!!!) but she also seemed completely fake and seemed to just be going through the motions with me rather then taking the time to make me comfortable. I want my dog to be as comfortable as possible which is why I didnt choose the small kennels with the TV's...(Weird that they each have a TV but okay) I was looking foward to seeing the "doggy" suites. It took all my strength not to laugh! A night stand, of course for their bedtime reading. A lamp, So they can read in the dark. And obviously an alarm clock, because their grueling schedule is too much and they NEED to wake up on time. Absolutely absurd. I want a place for my dog, not for me. If they knew anything about dogs, their facility would be much different. Sooooo, I looked for somewhere else. Thank god I found another place that I have been extremely happy with and Romeo too. D Pet Hotels need a reality check and some classes on running a business. PS I was totally NOT impressed that they can pick my dog up in an escalade...WHO CARES??? pick my dog up in a toyota if you want...he doesnt care either!! read more

Courtney F.

7 years ago

I have been bringing my babies to this location since they opened like 10 years ago...and they really are the best. The entire staff has become my second family, for the simple fact that they love my babies just as much as I do. And boy, do my babies require a lot of work! When I first started going to them, I had 2 tiny pups...they really were nuts and were more of a handful than big dogs. But my dogs, who hate everyone, really fell in love with the staff. The staff and especially Alissa, took the time to get to know my little monsters, and that really meant a lot. My old ladies ended up loving going to the hotel, and even as they started getting older, you could see how the staff changed the way they treated them and gave them more attention. With my 2 old ladies, I only boarded them, and the fact they were staying in the Sensational Suite, a bedroom with a twin sized bed...that meant the world to me. I knew they didn't care about being around other dogs, they just cared about laying in bed with each other. I also loved the fact that while I was traveling, they were in an environment that was just like home. Now, I have a puppy monster. Sheila is a handful of energy, completely different from my 2 old ladies. I need to burn off all her energy, and daycare has been my savior. The staff at D Pet could not be more helpful in wrangling all her crazy energy, and assisting her in how to become a social lady. She is soooo excited to go to "school" every morning, and when I get home from work, she just happily sleeps on the couch from all the play she had during the day with her friends. Love D Pet Hotels, but most importantly, love all the staff! read more

Lisa G.

10 years ago

I love D pet hotels Hollywood. I have 2 golden doodles and they never enjoyed grooming or boarding until I discovered this place. My girls would get so excited and happy on the way there, once we arrived they would run (dragging me behind them) to the door and do this dance of joy when Alissa or Kenny or anyone from the staff greeted them, by name I might add. I have been a loyal client for 8 years. I had no idea that there was a place where they would take care of my babies like I do. If I'm out of town I get pictures and email updates. Once I was in Ireland and my baby was sick, by the time I contacted them they had already spoken to her vet and she was healthy and happy. They go above and beyond, they treat them as if they were their own. That they are super caring for them, let them stay in the same suite every time, give them great haircuts and baths, plus drive them home if can't or don't want to drive. It doesn't get any better than this. If you are an over the top dog mommy, are on a first name basis with your vet, are on a first name basis with the staff at your local dog store, worry if your babies are being well taken care of, have ever considered not taking a trip or cancelling a vacation because you were concerned about were to leave your dogs, this is the place for you. read more

Dominick B.

13 years ago

I LOVE THIS PLACE !!! Here's the dealio.. Facility: Amazing. Clean no urine/dog smell.No matter which room you choose, you know its going to be perfect for your dog. We choose the regular suite, but you can even choose rooms with real king sized beds! All the dogs have temperament tests prior to their stay, and the playparks are completely open and visible, unlike some other places where they wont allow you to even see your dog or limit your view. I love coming in and seeing my little Stella so happy! Staff: the owner is extremely friendly and knowledgeable, and the other workers are great people who seem to genuinely love animals, and it shows. Stella isnt one to openly show affection to the others and its great seeing her so excited to see everyone. The Price: it's not cheap, but its no more expensive then anywhere else. Experience: They always go above and beyond, provide pickup and drop off when we need it, at one point even contacting our Vet for us to refill Stellas mediciation while we were away. So if I havent said it already, we love this place and are extremely happy knowing that when I go away to play ( usually to work unfortunately) Stella is well taken care of and having a blast! read more

Penelope R.

7 years ago

I drive an hour just so my pup can stay at D Pet Hollywood. I have been to a couple of other places, and no other boarding place makes me feel as comfortable as they do. The staff really do love the dogs and you can feel it. My sister in law found this hotel when she was visiting me, we have litter mates. And I thought she was nuts when she told me she was gonna drive all the way out there just to leave her dog while we drove down to OC. I was like, naaaa. I will just leave with dog sitter. But sure enough, sitter flaked, and I was freaking out. So I was like, well, you have done your research, so I will just tag along. It was the best decision I have ever made. I have taken my little Dorinda (yes, she likes to make it nice) there quite a few times, and I find more and more things to love about them. Not only is the staff amazing, but I love how they seperate the dogs by size. And then they get their own rooms at night. And not just "kennels", real legit beds like at home. I am so happy I have found them, and they really are surrogate parents to Dorinda....which is worth every penny. read more

Daniel K.

10 years ago

I've been a customer of D Pet Hotels in Hollywood for over 7 years. I travel for work nearly every weekend. They are my dog's second home. My two pugs absolutely love being there and are excited to see the staff every time I drop them off. Most of the employees including Alissa, Alan, Alexa and Kenny have been there since we started going! I can be anywhere in the world during my business travels and know that my dogs are in the greatest of hands. In 7 years I have never had any sort of issue with the treatment of my dogs, or the treatment to me as a customer. At least once a month I have my dogs bathed and groomed at the facility by expert groomers. My pugs always come home with that "new dog smell"! They also conveniently offer a chauffeur service for mornings and evenings when I have early or delayed flights before and after they are closed for the day. I can't say enough great things about D Pet Hotels. Not only are they of great importance to mine and my dogs day to day life, my dogs and I consider them family. I don't know what I would do without them! read more

Anthony S.

17 years ago

Thank god for the owners of D Pet Hotels. Up until this point we were relegated to having to bring Rudy to LA Dogworks. After countless illness's and thousands of dollars in Vet bills we were forced to abandon doggy daycare and leave Rudy at home, by himself... As cruel as that sounds it was far better than the torture that is LA Dogworks. Step in D Pet Hotels... Salvation... Bar none, the biggest, cleanest,safest and most exclusive Pet Resort, not just in L.A., but the the WORLD. The owners state that the letter D stands for Dog. We believe it stands for DOMINATION.. As in WORLD Domination as according to the owners a global franchise is in the works. Lastly..dont take my word for it... merely visit the facilities and judge for yourself. There is only one choice... D Pet Hotels! read more

mark r.

17 years ago

Curiously, we would have never stumbled upon D Pet Hotels had it not been for the owner of LA Dogworks mentioning them... To that we owe him a big THANK YOU! The Hotel is absolutely amazing.. Super clean.. organized and a staff that cares.. At LA DOGWORKS we watched the staff stand around while talking to one another Mind you we didn't stand around for too long as the smell was ATROCIOUS. At D PET HOTELS they playfully interacted with all the dogs. Everyone was super friendly, and Alissa the owner is an absolute doll! The rooms are fantastic! Even the regular rooms are super spacious with TVs and beds the competition can only dream of.. While we were gone they sent us pictures of Bella happily romping around the park! THANK YOU SOOO MUCH!!!!! read more

Hobbes W.

17 years ago

I wish i had my hands... so I can give this place 4 thumbs up!! What can I say? This is like staying in a suite in Las Vegas! They even greeted my dog before greeting me. LOL. Ask for Alisa and she will deliver what you need. Facility is very clean and well maintanenced. I was out of town for 5 days and came back with my dog not even wanting to leave this place. Talk about comfort, but I guess i can't blame my corgi for wanting to leave since their TV flatscreen is bigger than my living room. Will be back in a week as I have some partying to do in vegas. I can rest assure that my dog will be in great hands. Thanks Alisa! read more

Chris P.

13 years ago

Well, its going to be hard to say anything here that hasn't already been said. Bella has literally grown up at D Pet Hotel. I cant even drive by this place without her going crazy. All I have to say at anytime is " Who wants to go to the D" and she goes crazy. The staff is fantastic, Allysa (the owner) is always on hand and the facility is impeccable. Did I say we love this place? Thank you D Pet Hotels for making my world and Bella's a better place! read more

Joon C.

15 years ago

I went with my friend to pick up his dog because I wanted to check it out and see if I should bring in my 2 dogs and I thought the place was actually pretty great. Very shi-shi. The only reason I'm knocking off 2 stars is because of the stench. I guess the dog's go inside the place and I'm sure they clean it up, but still, it stank so much I had to hold my breath. Sorry but that's one of my pet peeves. I guess the search continues.... read more

Angela S.

10 years ago

So there's a few dog hotels around here. I did try several of them a couple different times and D Pet Hotel is my favorite. My dog behaviorist Ben Dunham recommend this place for my pup who's a little bit of a jerk and the staff and other dogs have a great structure going on that makes my dog feel safe and secure. I recommend this place. read more

Pete G.

9 years ago

I would never bring my dog here again. James was very aggressive with my dog i got my dog back covered in poop and smelling like pee. I would never in my life go to this place again. James does not deserve this job. I don't know who taught him how to work with animals but i am very mad and I will not be stopping until this guy is fired. read more

Cara S.

13 years ago

On our Vets recommendation we boarded our three dogs at D Pets over the Labor Day weekend. What an incredible facility! Friendly and polite staff and the pictures they sent made us feel so at ease. When we got home the dogs slept for 2 days. Only downside is that with 3 dogs it can get somewhat pricey. Highly recommend to anyone! read more

Mary A.

9 years ago

Was interested in taking my dog to a hotel. I got recommended to D pet by a friend . When I got to D pet I noticed an employee taking a dog into there competition Pooch across the street . He then walked back into D pet and Began his shift . Why would he pay for a hotel if he works at one ? I immediately went to another hotel read more

D Pet Hotels Hollywood - groomer - Updated July 2026

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