They day finally came when we needed a new home for my father who had lived independently for 92…read moreyears. I cannot express the relief and happiness of the team at Sonoma House in Carrollton, Tx! Dad is well taken care of, active, fed and loved by the staff and residents. He told me he never gives anything an A+, but this is 2 BIG THUMBS UP! I was concerned he would wither in Assisted Living, but he is thriving. Highly recommended.

We moved my father-in-law to Sonoma House a couple weeks ago and we are delighted. He is doing…read morebetter and more engaged since moving in. He loves the food. They take great care of all their residents. And the event today for veterans was outstanding. We have seen excellent care for him and others, and all the families we have met rave about the care, too.

I was referred to Dr. Agha by my cardiologist, the best referral ever…read more Dr. Agha is very thorough in her examinations and upfront with recommendations of treatments. Also, Dr. Agha refers out if it is not in her expertise, which I much appreciate. She is a very likable person, kind and empathetic. I cannot say enough about her and her staff. All are very helpful, personable, and knowledgeable. Thank you, DR. Agha, and your team so much for your care and kindness.

Dr. Agha has been a literal lifesaver for me. I, like a lot of people, did not have a primary care…read moredoctor and I became very sick. I am lucky to have found Dr. Agha and the care I have received. From her working me in early the day I first called in to following up and making personal phone calls to make sure my recovery was on track the amount of care I have received and quality is exceptional. There has been no judgement on previous lifestyle choices I have made, only the direction to make me healthy again. That is something I have truly appreciated. Located conveniently in Plano just off the toll, her office is very easy to get to. If you are looking for a new or first primary care doctor I cannot recommend Dr. Naureen Agha highly enough.

I've been here about a month and I love this place. The…read morestaff here is amazing , always available and helpful . It's beautiful here. Everybody is very courteous and it's a very pleasant environment

The level of activity, care and charm are excellent. Social activities planned. Top notch…read more Beautiful friendly. Welcoming.

Run. Place is beyond unorganized. It's pathetic. I wish I could get back the time and money I spent…read moreat this place. They are hiring people on the cheap and it shows.

Nothing primary or caring about this place…read more Phone lines don't go to this location but to an automated system that gives you nothing. Went in for a physical, which was fine and great until you are waiting lab results that never come and no one contacts you. I do not feel safe trusting this or any of this company's locations with any of my medical needs. Really sad about this cause I was really hoping this wasn't some cash cow. I'm going to look elsewhere.

It was just about three years ago that my wife and I decided that a senior retirement complex was…read moreright for us. We visited dozens of sites on the internet, and drove to six places in the north Dallas area. The one place that jumped out to us was Parkview in Frisco. We have never been sorry that we chose this as our home. It is a an attractive facility, and the landscaping is beautiful. Parkview has several different floor plans and apartment sizes, but we chose a two bedroom, two bath apartment that meets our needs perfectly. It has a modern kitchen, large living/dining room and a comfortable balcony with a view. All utility expenses (except TV and phone) are included. Our maintenance needs are also included and fixed rapidly just by a phone call. But it is the friendly residents and serving staff that puts Parkview ahead of other retirement complexes. Smiles and hello's greet you in the hallways and warm conversations are the norm in the dining room. And by the way, the food and service iin our Embers Restaurant is first class, with a wide variety of selections and all prepared and served well. We love to take cruise vacations, and our life "aboard" Parkview is very much like that on a premium cruise ship: daily activities, entertainment, dining, etc. So if you are looking for a retirement place, you should come by Parkview in Frisco. We think you will like it . . . we certainly do. Bob M P.S. Here's a link to a website we publish highlighting life here at Parkview in Frisco: www.parkviewers.com

This is an AMAZING community - not only is it beautiful inside and out but the staff is sooo…read morefriendly and helpful (many of them have worked there for years!!) and the residents are sweet as can be. I've noticed that there's ALWAYS a happy buzz in the restaurant - which to me says a lot about how much people enjoy themselves and I've NEVER seen that so consistently at any of the other many many communities that I've been to - and the food is GREAT! Parkview actually have the ONLY restaurant that I've been to in the US where I can get a salmon cooked and served as it should be - and I'm from northern Sweden so I definitely know my salmon! :-D ...and the grilled chicken salad with the Chef's homemade dressing - O M G it's so fingerlickin' gooooood I wished they sold it bottled!! The last time I visited, I got the chance to see their new Assisted Living and Memory Care next door and...WOW!! That is the most astonishing AL/MC that I've EVER seen - on any side of the Atlantic ocean! It seriously looks like a serene SPA with a Texas-twist - it's sooooo beautiful in every little detail and it's amazingly well thought through to help the residents thrive. It totally astonished me and still, I have a veeeery critical eye when it comes to living conditions and surroundings! :-D I definitely recommend this place! :-)

I will lead with the fact that I RARELY post reviews, good or bad, but this one is a must:…read more There are no words to describe the magic in this community. 1 - The property is amazing in that it is exceptionally maintained from the 100+ mature trees, to the pool & hot tub, to the elevators, to the Veranda ( huge community space ) to the walkways, to the parking areas, to the landscape. All 12 acres are incredible. The others facilities we visited felt like an institution and sterile. The Oaks feels like home. 2 - The residents were genuinely so warm, inviting, active, and welcoming to our Mom as we toured the complex. After just losing her husband of 61 years (our Dad) she/we couldn't imagine where she could be comfortable and safe, but we found the perfect place for her. She immediately felt at home. 3 - The Oaks team, and I mean "Team", is the most wonderful group of people we have met in this industry and possible ever in business. First being greeted by the lovely Ms. Jill - the receptionist - also a resident, that walked to the front door, rather than sit behind the desk, to greet us. Then the smiling - excited Asst Direct Paige, gave us the most through tour while exhibiting graceful patients with Mom's indecisiveness, greeting every resident by name as she introduced Mom to each of them. On our walk we met other outstanding Team members; Heather the lovely & creative Activity Director, Walter the fun loving- quick with a hug - ready to assist residents with most any need - Transportation Pro. Just more confirmation that kindness is the rule rather than the exception. 4 - The delightful - incredible Donni Crosby!!!! The Director and Mentor of The Oaks of Plano. After meeting her, we immediately understood why this is the outstanding community that it is. Truly...she is the WOW that has made this 55+ senior apartment community a place that 200+ people call home. She has so much authentic love for her "job" and the residents that she calls family that is evident from the moment you meet her. Her enthusiasm and pride is unmatched. We were greeted the next morning by her with amazing energy, hugs, Starbucks coffees and danish treats. We learned more and more about the development as she patiently walked the property with us again. She throughly answered every question as we waited for the final approval from Mom. It is often difficult to acclimate to a new life and neighbors, so Donni built and incorporated "The Resident Ambassador Program" This person accompanies the new residents to activities and meals for the first 90 days so they are not braving their new life alone. This made us all know that Mom would instantly feel included. I can't express our gratitude enough for the exceptions and accommodations Donni made to make this the perfect place for Mom. Lastly, I would be remiss if I didn't thank Lynn, the first point of contact when I called from my google search. She is the catalyst of why Mom is now a part of this exceptional community. Lynn was so real, so honest, so friendly, so thoughtful to explain why The Oaks of Plano is such a spectacular option for Mom. She was spot on that this is unequivocally the best and only option for us to entertain. Our entire family is elated for Mom to be a part of this wonderful community.

Finding The Oaks at Plano was nothing short of a dream come true. My 86 yr old mom lost her husband…read moreof 61 yrs this week and we knew how important it would be that she find herself and her independence again after caring for him for the past 3 years. We were welcomed with open arms by an entire team that make this community so special! Donni the ED, the Assistant Director Paige, Heather the Activities Coordinator, the transportation host Walter and Jill the front desk receptionist (that is also a resident) were all nothing short of spectacular! . All of them could not have been more nurturing, kind and genuine! They all absolutely made us, but especially my mom feel so supported and comforted immediately at such an incredibly difficult time. First, the 12 acre pet friendly property is meticulously kept and maintained and has gorgeous trees all over with covered and shaded walking trails, a dog park, a pool and outdoor seating areas all over to enjoy the grounds. Most notably is a public large grassy area called Pete's Park who was named after a resident that passed. It offers so many lovely spaces for the residents to enjoy, including a community Gatehouse area with fireplaces, a beautiful restaurant with incredible chef prepared food for purchase at reasonable prices for those that want to dine out without leaving the property, a library for all of the avid readers, a gym ( that is about to get an even better facelift), a game room with a ping pong table and pool table, a full bar for the residents to partake in happy hours at their events like bingo, bunko and community featured special events! There is even a sewing group made up of women well into their 90's who has their own room crocheting and knitting baby beenies, booties and blankets for the NICU babies at some of the local hospitals! But what was so comforting was the PERFECT apartment that we were shown that was 750 sq ft ( my mom is coming from 320 sq ft sharing a space in an assisted living facility with my father) with granite countertops, stainless steel appliances in a beautiful kitchen, a fireplace, a private patio with lots of lovely windows offering bright light and warm sunlight to brighten the room. The bathroom included a tub with glass doors, a walk- in pantry and master closet! This was their model unit and Donni's favorite and we didn't even need to look at any other options available! We KNEW it was just perfect! We met resident after resident in this 55+ active senior living community that were alive, thriving, vibrant, so happy and exuded such a sense of pride and joy talking about their life in this community. It was truly awe inspiring what this organizational group, but more importantly what Donni has instilled since becoming the ED two yrs ago! My mom was welcomed by so many on both trips to visit and every single one of them said we can't wait for you to come be a part of our community almost as if they knew it wasn't an option or consideration not to! Donni and team were a joy to work with and we are eternally grateful that we found this gem of a community for my mom to thrive in her remaining years!

My mother lived here for nearly 4 years before she passed. It is a wonderful building full of VERY…read morenice staff, and sociable residents. Lots of activities. Lots of nice outdoor common patios. Food is pretty good. We used Merit Hospice at the end, and loved their staff.

Staff have an unbelievably casual attitude towards caregiving and the impressive entrance and lush…read moresurroundings don't mean a single thing if the caregiving is as sub-standard as it is. Run away from considering this place.

Mary Mock is thorough and attentive, she seemed to really care and listen to my concerns. I went in…read morefor my annual exam, and I feel really good about the plan we came up with for my care. She took the time to answer all my questions and didn't rush me. I never have to wait very long to be seen and the appointments always run on time. The front desk lady is also very polite!!