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    Premier Independent Physicians - Aubrey

    3.5 (2 reviews)
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    Updated 2 months ago

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    7 years ago

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    Baylor Scott & White Emergency Hospital - Aubrey

    Baylor Scott & White Emergency Hospital - Aubrey

    2.3
    (78 reviews)
    2.7 mi

    Our nurse Allison was so great. Her bedside manner was amazing. She went above and beyond to make…read moremy daughter feel safe and welcomed. She went over our aftercare throughly. Thanks so much for taking care of your patients so well!!

    If I could give 0 stars, I would…read more This hospital was one of the worst healthcare experiences I've ever had. I left in tears, feeling dismissed, judged, and unheard. I went to the ER after more than a week of severe dizziness, migraines, a heavy feeling in my head, and feeling disconnected and unwell. I was referred by my doctor because my symptoms were not improving. I was honest with the physician, Dr. Babu Hosakote, and disclosed that I occasionally use cannabis to help with Complex PTSD. I also made it clear that I had not used cannabis in over a week. Unfortunately, it felt like the moment I mentioned cannabis, that became the sole focus of my visit. Rather than investigating my symptoms further, I was told I had a cannabis-related disorder and was handed a pamphlet. A CT scan was performed, and because it did not show anything significant, it seemed my concerns were dismissed entirely. What was most upsetting was feeling like I was being treated as though I were a drug seeker or addict rather than a patient looking for answers. When I asked for my test results, I was told to get them online. The interaction felt cold and dismissive. I even asked the doctor, "If I had never mentioned cannabis, what would your diagnosis be?" His response reinforced my feeling that my symptoms were being attributed to cannabis without meaningful consideration of other possible causes. When I reviewed my paperwork, I noticed elevated blood pressure and other lab values that I hoped would be discussed further. Instead, I left without answers and still feeling extremely unwell. To make matters worse, I later received a very expensive bill for a visit where I felt unheard, judged, and inadequately cared for. Patients deserve to be listened to and treated with dignity, regardless of their medical history or personal disclosures. I went in seeking help and left feeling worse than when I arrived. Based on my experience, I cannot recommend this hospital.

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    Catalyst Physician Group - Frisco

    Catalyst Physician Group - Frisco

    2.3
    (43 reviews)
    6.9 mi

    The staff is great - wonderful service and been going to VHP for for many many years and when they…read moreopened the Frisco center I started going there. Just be prepared - the decor is terrible with a glass wall in the common area that looks like tape is holding it together and metal walls that look so rusted you might ask for a tetanus shot. The exam rooms have wallpaper that looks like a CIA black ops site or a flop house. Overall not the look of a place you would like to look clean. Again the staff is why you go.

    I've been going to VHP for 8+ years and they continue to go downhill…read more I can't get into see my primary and I've seen two PA's that are incompetent. I literally took a list and handed it to the first one of what I was experiencing and handed them the medication I needed refilled so nothing would be missed and her report was incorrect of why I was there - she did not listen nor note anything from my list and ordred the wrong medication. Took my husband with me for the next visit with a different PA. She was immature and overly expressive (Oh My!, Oh you poor thing!) Ordered a CT, which I found out (too late and $988 out of pocket) from the tech that I really only needed an ultrasound. She ordred labs which required a urine sample, AFTER I was told that I could go use the bathroom and no longer needed to urinate. They didin't bother calling me with labs in January so #2 PA in July read them to me and I was shocked to learn that I was pre-diabetic and had blood in my urine and I should have been referred to specialists. The labs I had done more than a week ago have not been uploaded to the portal. Someone called with my CT result saying there were no significant findings and then giggled when she said "fatty", when saying "well except your fattly liver - which I did NOT know anything about.

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    Premier Independent Physicians - Aubrey - internalmed - Updated July 2026

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