It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

Sorry maybe long, but sincere. First time using North Wales Service center. I've lived within…read morewalking distance for many years and for whatever reasons, I never needed their service. And this time, I honestly did not either. I have a unique vehicle with a 2.4L GM engine. (Polaris Slingshot) Polaris dealers are all overwhelmed with Polaris vehicles service and there is months wait for scheduling. This happens to be a starter replacement on a GM engine. I chose to reach out to a local business. Back on the road weeks earlier. Dean and Chris were both so honest, accommodating and pleasant to work with considering today's business world. Highly recommend using them.

If you need an oil change or any other work done on your car, this place is it. They really go that…read moreextra mile on top of just changing the oil. Also helped me get out of some legal trouble. (only needed an inspection). Plus its right by the train station so you can hop off and pick up your car and be on your way.

Great work, price, and people. Easy to make appointments. I have used them throughout the years…read more Ray.

I felt they did the job for a fair price. Also Friendly to talk to while waiting.I do intend to…read moretake my car back when in need of more services.

Dropped my car off and left all my documentation in the key drop-off. They have a box that you pull…read moredown to the right of the door with the key drop slot, and it has a pen in there, envelopes, where you can tick off the things that you want done and write in anything extra. Loved that extra little bit of care because nothing drives me crazier than trying to find an envelope and pen in my car because there's nothing but a key drop slot in the door in so many other places. They think of the little things. I had made my appointment online a couple of weeks before using one of the flyers that came in the mail, I scanned the QR code. I did put it in my phone as a reminder however I actually put in the wrong day, I would have been a day late however they sent me a reminder text to let me know that hey your appointment is coming up. Amazing, and very timely! I spoke mainly with Brandon and in all my years I have never spoken to any car repair place and receive such great service. He listened to my concerns as I have a few because my car is older. They kept me apprised of every step of the way. From initial diagnostics, when they finish them they sent me a link that took me to a website but not only detailed information about what needed to be done, but also recommendations with PICTURES to show what they were talking about. I was able to show them to my brother who was mechanic in New Jersey he said I see their concern and he agreed on their diagnostics, but we're getting rid of the car within a year so no need to do those things right now. When I spoke to Brandon we talked about what needed to be done for the inspection, the things that I wanted to have done extra including the oil and having an A/C repaired, and there was zero hard sell of any of the other options that were recommended but not needed at time of service. I have never had such an amazing experience at a mechanic shop in all my years and I can guarantee I will never go to another auto repair shop as long as I live in this area, I finally found the best mechanics around and trust me I've been to probably just about all of them including dealerships. They are absolutely outstanding and it didn't matter who I spoke to on the phone they were great, Brandon stood out as exceptional. Thank you Ross for the detailed Diagnostics.

Not entirely satisfied. We went in to get tires mounted. [New tires] and after, we had a new…read morethinking sound that wasn't there before on the front driver side. Took it to another auto shop to see if they can pinpoint the sound and the only thing they could say is that one of the BRAND NEW parts were now broken. Now these new parts have maybe 50-100 miles on them. If that. Going to call tomorrow [monday] to see if anything can be done. The car has only been driven home [about 4 blocks] and to the other shop [about 2 miles] since we took it to c&j.

Always upfront with what needs to be done with my car and timely for a fair cost. Knowledgeable and…read moreprofessional. Would recommend.

I took my German car here years ago & they had for two weeks longer than the estimate & an extra…read more$1,000 more than the original estimate. To top it all off the ash tray in my car was full and my car smelled like smoke! Now I'm more car savvy and realize my issue was a simple misfire that $80 coil packs could have solved.

This shop will TAKE YOU FOR EVERY DOLLAR YOU HAVE! AVOID!!!!…read more They do not do what they say they are going to and they charge you through the teeth. If my car broke down in front of their shop, I would phyically push it 20 miles... uphill... in the snow... barefoot over broken glass before I use them again. AVOID LIKE THE PLAGUE They used to go by 'AAA Automotive' but changed their name to try and clear the history..... do not go here!

I had my car inspected over a month ago. Prior to going in to pick up car, William let me know…read morethere were some estimates on repairs that he would provide me with the paperwork for. When I arrived he didn't have the paperwork. William reported that he would email it to me. A week goes by no email, I call and speak with Mike who says William will get back to me. Another week goes by, I call to follow up, Mike said he or William would email me that day. Today, 4/12, I still have not received it. I spoke to Mike who reports someone will get back to me. Despite expressing frustration that this is the third time I've called, there was a lack of accountability. "Sorry" goes a long way. Customer Service could use a lot of improvement.

Telford Auto recently worked on my wife's car. The repaired a issue with the front suspension,…read morealso did the oil change. They were very fast, and very affordable. I can not say enough good things about them.

After moving I needed a new repair shop, and after finding them I am sold! They had great customer…read moreservice and I am happy with their work.

I've been going to Marcos Auto since 1988. He's worked on all of my vehicles, my families vehicles…read morefriends and other. He's always been honest, and trustworthy. If you come to him with a problem, he and his team are swift to fix the issue. Please know he does more than auto repair. He's also able to do custom work too. Being that he restores vintage barracudas, you'd be surprised what he's able to do if you just ask. As I said, I've been going to Marco since 1988 and he's done the basics but has also been gracious to do custom work for my vehicle. There's no catalog to look at, you have to share your idea and from there, you'll be able to create the ultimate vehicle for you. Things he's done for me: Several sets of rims & tires, from 16's to 20's Suspensions including sway bars, lowering springs & strut tie bars Header & exhaust Alarm Horn Blasters Air Horn Air chargers Chroming Body work Special order parts for performance Tow hitch Body molding As you can see, he's able to do more than just work under your hood and car. He's well versed in auto architecture. Only thing you need to be aware of is you'll need to be prepared to leave your vehicle a day or so. You don't want to rush him, you want to give him enough time so he can do your job right the first time. He's like family and I know you'll trust him as I do.

My family and I recently moved to the area and found Marco through Yelp. His rave reviews motivated…read moreus to move forward with Marco when we had an issue with my wife's vehicle. Since then, Marco is our go-to mechanic. As a mechanic, he is honest and will go the extra mile to help you out. If you have kids with you at the garage, he might dust off some toy cars so that they can play with some toys while you are getting your vehicle fixed! I'm honestly concerned posting this since I don't want the secret out about an amazing mechanic but Marco is totally worth it. If you have a vehicular need, I highly recommend reaching out to Marco!

(I've been renting a car for the past few months and the company that I am renting through chooses…read moreto have their cars serviced here.) For the last two service jobs, I was underwhelmed. They got everything done very quickly and efficiently, but I felt that more could have been done, especially considering the fact that I am constantly on the highway. Sometimes, due to the way the car would drive, I felt intimidated by taking long trips on the highway, especially knowing how Philadelphia and NY drivers can be. Your car has to be in top notch condition and you have to be a skilled and aware driver. Today, I was just dropping the car off for a simple oil change, and I wasn't expecting this experience to be any more unique than the last. As a woman, walking in to any car service provider is intimidating, and as a woman who knows cars very well, I don't get taken seriously when I bring certain things to most repair center associates attention that are a concern of mine. I know when someone has rushed through a service, skipped steps, etc. I can't tell you how many times I've asked someone to check my tire pressure or alignment for them to say that it's fine, only to find out that it could have been better. Well, I picked the car up, jumped on the highway, and let me tell you, the car is driving like I just picked it up off of the lot. I don't know what has changed within the past few months, but whomever worked on my car TODAY deserves some sort of recognition because they definitely know what they're doing and do it very well. I hope that they know that there are people out there that pay attention and care about how their car drives and appreciate people who are willing to go above and beyond to provide service that everyone deserves at a reasonable price.

The epitome of over promise and under deliver. I was promised 4 things and got none of them. The…read moretires I ordered I didn't get I got some cheaper knockoff brand, free oil change? My oil wasn't touched but I got a coupon for half off ... yay. Secure the wind guard under my car.. what guard is the response I got. Got signed up for the credit and was told I could pay it off in the store, sorry we can't pay off the cards at all in store. Had my front seat covered in cigarette ash, I don't smoke. My steering wheel was covered in black grease and dirt. I had my car detailed two weeks prior, interior and exterior with a ceramic coating. Only went there because they could get the brand of tires I wanted quickly. I didn't get a call to let me know those tires never came in but the other ones did and it was already installed and my tires were already picked up by whoever does it. So I was stuck with these tires. Lesson learned quick doesn't mean good.

I got a great deal on my new Continentals at this place , but it wasn't easy. I have been here…read morebefore and I really like their knowledge and passion for tires. The had my tires in stock and I took it in a Friday .... I get a call about 3:00 pm that can't find my wheel lock , I tell them it's in the trunk. He texts me it's not on the trunk so I say I'll pick t up visit lexus and get one. I pick it up , don't open the trunk because how difficult is to to look for a wheel lock in the trunk. I don't remember if it was there as it's a newer car.... I pick it up drive to lexus and open the trunk and there's my wheel lock ! The good news is they are open Sunday and I was able to get the new rubber installed. Manager was very apologetic and I could tell he was embarrassed. Nice hits and it wasn't a big deal , just a little inconvenience. Definitely saved me some money so it was worth it! Definitely my go to place for tires!

I booked an appointment to have my tires replaced at the Montgomery County Pa location. My…read moreappointment was set for 7/2/26 at 11:00 am. When I arrived at the store at 10:40am, I told the person behind the counter that I was here for an appointment. He then asked to confirm my phone number and I stated that I would stay and wait for the car. He then got all hissy and stated that he wont be able to get to my car today! I said that I had an appointment. He then told me how it was 100 degrees out and that I was an hour late for my appointment. he then stated that I was sent a text message yesterday at 10:30 am . This is exactly how the text message read --( Reminder from Tires Etc about your appointment for Thu 7/2. To change or cancel, please call store ASAP. Reply STOP to opt out of texts.) I had no intention of changing or canceling my appointment so no call was made . I understand that it was expected to be severely hot weather today and would've completely understood for them to postpone my appointment to a more suitable day for the tires to be replaced, had I received some sort of communication in reference to that. Instead I was talked to by a completely rude and obnoxious store manager named Mike. I have bought 2 complete sets of tires from them in the past, and was prepared to buy a third. But I will never buy another thing from this place again. Your company really should learn how to treat customers.