Isrniors, If you like me you were raised on Dairy Queen, from drinks to Hamburgers. Hunger buster I gotta have. Now days it's a junior, but still has the flavor that I miss. Happy Trails Chris & Sharon read more

Was really looking forward to getting vanilla soft serve and they messed up on that simple order and expected us to just take it anyway, even though it was a completely different order that he brought out. We took it because we didn't want to risk them in the back spitting on or doing anything to the new ice cream. Sadly, not coming back here again. They messed up on another person's order right as we came in, so it's just normal here. Staff was disorganized and talk to too much that they don't pay attention to what their doing and then expect the customer to just accept whatever they came out with. Thumbs down. read more

Tried to pay with a gift card that we just got and the cashier swiped it once and said it doesn't work and refused to even try to get it to work! Checked the balance online and the funds are there so not sure why I was unable to use my Dairy Queen gift card at Dairy Queen lol. read more

DQ I use to love but with Braum's moving in they better step their game up, because this DQ has been a disappointment. I love a milk shake and with DQ they might as well give you a glass of milk because they always put to much milk in the the ice cream. read more

This must be a fairly new restaurant. It was really clean and looked new. The staff were really friendly and nice. We ordered quickly and got our food quickly. My chicken strips weee do hot I couldn't eat them until I split them open and let them cool. The chicken with gravy was really good. The fries were also hot and crispy. My chocolate sundae was good too. They brought it out after my food so it wouldn't melt. Very nice of them. read more

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Right as me and my family pulled into the parking lot someone closed and locked the door it was 9:30 and the sign said they were open till 10 read more

Horrible food poisoning for all of us after I got food there a couple of nights ago. Sad, cause I like DQ. but will not be going back again. Still sick as a dog. read more

Went for a $7 meal deal. Pretty sure the burger patty had been sitting for hours after being cooked. Bottom line on this experience: HORRIBLE. Fries were good. I'll stick with their ice cream only in the future and go to McKinney location instead of Anna. read more

The service is so slow. The food is cold and the help would rather play then serve the customers.

had me wait over an hour for my food and prioritized drive thru instead of orders that came first, lane time was terrible and the food is mid. what rlly done pmo is the fact I done ordered ice cream and yall got it wrong. i stg im not fin buy from yall anymore bc its so chaotic yall dont hire anyone but continue to have such employees. you need different staff. the worst dairy queen ive been to or ordered from. read more

Amazing place, especially if you get the DQ Texas app always giving you good deals. I usually only order blizzards and they are magnificent. The employees sometimes give you the benefit of the deal and let you use it again. One time my Internet service on my phone wasn't working so I couldn't get the BOGO deal, but when I went there, the worker believed I had it and gave me the BOGO deal. Atmosphere is casual, they play music and things are pretty clean. DQ can't control what the customers do. read more

Visited twice in one week. Both times, the employee at the inside counter was very friendly and pleasant to chat with. One day it was Jace and the next visit it was Rainy. I have tried to call the main number listed on the receipt so I could provide compliments for each of them. However, Verizon gives a message that the party is not available. I've tried at least 10 times at different times each day over the course of 2 weeks. Hopefully the management reads this to see their employees are getting compliments. The food was also cooked well and no complaints with that either. read more

Absolute degenerates work this location. If you don't like your job then why work in a customer service position? Ordered a MEDIUM blizzard and received an empty cup and when I complained about it the girl just ignored it. Avoid this location at all costs! read more

Dairy Queen - Medium blizzard. - Ice Cream & Frozen Yogurt Near Me - Anna, Texas

When here at 7 on a Thursday night and they close at 10. They told me they were out of fries. I'm not sure how you run out of fries.... And they were not very friendly. They were just sitting around. The worst DQ by far. Lacked in customer service read more

Manager seemed more interested in flowering with an employee and not helping people in line.

Absolutely horrible! The charged me for extra stuff I couldn't order because they were out of it. It took them 20 minutes with me being the only car in the drive through. The drive through employee was unprofessional and probably high. The whole staff looked like meth heads. read more

Been here twice since it opened, once in the early evening, just after the store opened, and then last night, about 8:30 PM. First time tried to get a couple of blizzards. Ordered and then sat back and waited. Saw somebody that ordered after me, get his stuff and leave. Asked where my order was at in the list, they apologized and said the employee had cleared it by mistake and couldn't recall it and was just waiting for someone to bitch. Second time, just a night ago, went into the dining room to order ice cream for my grandkids and a Dilly bar for the spousal unit. Stood at the counter while the employees were working and trying to avoid eye contact or walking by with a smile, while they were kicking out drive in orders. Waited 10 minutes, and zero assistance, so went to Cold Stone instead. Gave two stars ONLY because when we did get our food, it was 'okay'. Not sure why the post COVID fast food restaurants embrace ignoring business that does not come from drive-thru like this place and Melissa's Taco Bell... if so, they need to close the dining room the minute they decide they don't want to be bothered. Probably not go back. read more

This DQ closes down at 9:45 and doesn't care about the customer. I have been here more than 3 times. This store is the worst management of all DQ's. I read more

Service is terrible. I waited there for 1 hour and not only that, but they didn't give me my other 2 items.

It was dirty. Every table had trash or spilled food on it. The blizzard was runny and spilled as she turned it upside down and she didn't even clean it up. Not my favorite place. read more

Dairy Queen - OREO Brookie Blizzard Treat - Ice Cream & Frozen Yogurt Near Me - Anna, Texas

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Great customer service by Kameron. She very friendly polite and helpful! Great employee

Don't ever door dash from here they always get the order wrong they never answer the phone and then they send the ice cream with no cover it seems like the management team is failing big Time and the fact that the DoorDash driver would even take an order in this condition is a whole different conversation 0 starts read more

I have been to this DQ location (in Anna) only a few times since they opened, but each time I have received GREAT CUSTOMER SERVICE! The employees are always friendly and polite so I just wanted to recognize them because it seems that basic pleasantries have gone out the window at so many places nowadays. Next time we go, I will make a point of remembering specific names. read more

I witnessed my burger being microwaved! Food is just warmed up here and not made fresh to order! Also staff was joking around and obviously do not care about customer service. New management is definitely needed here! read more

This is so expensive and i cant stop eating this. It is truly gourmet food it makes me want to dance.