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    Dairy Queen Grill & Chill

    2.2 (39 reviews)
    Closed 10:00 am - 10:00 pm

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    Improper burger wrap

    I don't know who the trainer is but this is the soggiest burger I've ever had. Idk how that girl can work with daggers, can't even wrap a burger. They didn't allow that at McDonald's. Two nights ago same girl get brick pretzels served. DQ was my grandmas first job, I don't know what happened to them there just trash now. Least there's still 41

    This is the long haired everywhere claiming to be the highest up manager of the stores card!!

    If I could give 0 stars I would! Let me preface this with the young lady working the register (short hair, very sweet) was absolutely amazing, welcoming, and probably saved her "claiming to be the district manager" from having my Sunday thrown at his head!!! She notice I was taking my food Togo and asked me if I wanted a lid for my Sunday, which she promptly brought: Kudos! Here comes the problem, I met my friend who was watching my daughter for me there to do kid swap! They had already eaten and had been there for at least 45mins. My daughter wanted a blizzard so I ordered one with my meal and when it was time to go we realized that she would be taking it in my friends brand new car. So I asked if I could have the same Sunday lid they gave me to sit the cup in to keep the ice cream from melting onto my friends seat! It's Florida and 83* in February! The first employee young lady looked at us like we were crazy so then Mr. Johnathan Johnson pops around and says it's against protocol to give a Sunday lid for a blizzard. I explained we were not capping it but rather putting the cup inside to keep the car safe. He still argued with me and literally refused to give me a 2¢ piece of plastic! After spending $40 between both families I am flabbergasted that they couldn't part with a lid protocol or not! We were not trying to put a lid on the cup and regardless if we were, it should have been, yes ma'am, here you go!! He proceeded to argue with me, and told me he was not only the General Manager but the District Manager when I asked for a card, he gave me the one pictured! I don't know how this man is able to manage a restaurant breaking the number one hospitality rule (The Customer Is ALWAYS Right)! Not to mention he has his nasty long unkempt hair down working around food and beverages. Protocol in any restaurant is you keep your hair tied back into a ponytail so that it doesn't end up in someone's food!! Health department needs to pay them a visit as does a higher up manager. I am so very disappointed and disgusted, we will never spend another dollar in this establishment. It was as easy as parting with a Sunday lid!

    Air vents are covered in mold and ceiling tiles are all wet. Cleaning leaves something to be desired!
    Julia E.

    After receiving the reply from Dairy Queen Corporate I filled out the form they asked me to and never heard from them again. Don't let their message fool you into thinking they're doing anything about the problem or that they care. They clearly don't.

    Clean tables await
    Selmy B.

    Banana split quickly transports me back to being a happy kid with no worries! Ice cream and date night, priceless. Nice high school kids offer friendly service. Spotless tables perfect for sharing our ice cream treat. Large case offers large selection of ice cream cakes and treats to go. Drive through service for those on the go cone moments.

    Clearly no Reeses cups.

    When looking for ice cream and such, avoid the Dairy Queen Grill and Chill next to Applebees on St Rd 70. I recently had a birthday and I requested a Chocolate Reeses Peanut Butter Cup ice cream as my cake. My mother in law got it for me so we could celebrate as a family. At a quick glance, she saw that it looked different at the store than last years but when questioned they insisted that it was the right one so she took it to our home. When the time came, we opened the packaging further and found a mess. "Happy" was in caps, "Birthday" was lowercase, and my name was misspelled even though she had spelled it tor them twice. She was embarrassed after having been proud of her gift to me. When we finally cut into the cake, it had no reeses cups in it; just oreo cookie and chocolate. It was barely touched by our guests and I will admit to having been disappointed. A $30+ Cake should be right. When she spoke to them about all of the issues today, the self-proclaimed owners of the store were not only extremely rude, they were combative and yelled at her. They also called her a liar to her face. She is in her 70's! Really? Whatever happened to the customer is always right and being respectful? They finally refunded her money but their behavior and handling of this situation was ridiculous. UPDATE: I contacted the website for DQ as requested and about an hour ago received an extremely combative phone call from the ownership- the same ones that were horrible to her went for round two by contacting me to the point where I had to hang up. They tried calling again to further argue but I declined the call. Ridiculous. VERY disappointed.

    Enjoying his pretzel

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    6 months ago

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    26 days ago

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    4 months ago

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    3 months ago

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    3 months ago

    The most rude employees I have ever seen. The place is dirty! Skimpy on fry's in blizzards topping.

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    7 months ago

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    4 months ago

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    6 months ago

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    1 year ago

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    1 year ago

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    6 years ago

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    7 years ago

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    3 years ago

    Disgusting place and you can feel it the moment you walk in when your shoes are literally sticking to the floor

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    3 years ago

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    2 years ago

    Nummy for the tummy, but over fill the sundae and you get a mess or brain freeze try to keep up.

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    3 years ago

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    2 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    11 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    8 years ago

    Blandest burger I've had. Blah fries with no ketchup.. 8$ I've gladly spent elsewhere.

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    11 years ago

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    11 years ago

    Very nice employees and great deals. And good food! Very family friendly. Their kids night is amazing as well!!!

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    11 years ago

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    Review Highlights - Dairy Queen Grill & Chill

    Any other time we've stopped in the drive thru for a blizzard on a oft night.

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    Inner Compass Brewing

    Inner Compass Brewing

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    (66 reviews)
    2.2 mi

    Amazing place in Lakewood Ranch! I'm so happy to have a great brewery/restaurant close to home…read morejust like what I was used to where I moved from years ago. Great food, awesome beer selection, and love the vibe! Had the dry rub wings today along with a couple hazy's. Excellent! For those posting negative reviews, I urge you to give them another shot. We were there the night they reopened after Hurricane Milton, as it seems were half Lakewood Ranch! It's an understatement to say they were slammed! They were doing the best they could given the circumstances. Yet there was a table close to us that found fault. Give it a friggin rest people! Everyone is entitled to have an "off day", especially after a Cat 4 hurricane rips through your area! Inner Compass didn't have to reopen as quickly as they did. But they did anyway because they were serving a real need. If people don't see that, then that's on them! I've never had a bad meal there. Yes, occasionally service is slow or less attentive but if you look at the wider picture of what's happening in the moment, there's a real, legitimate reason. People, don't just get stuck in your own bubble and actually take time to observe what's going on around you! In the meantime, I plan to go to Inner Compass as often as I can for my ICB Beer Cheese Burgers and Hazy Boys!

    The beer selection was good and the indoor atmosphere is pretty big and welcoming,…read more Analia was an excellent server! Everything was amazing . However, I wisher there had been more tables with umbrellas and either new sod or astroturf for the rear yard area.

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    Dairy Queen Grill & Chill - hotdogs - Updated July 2026

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