Pleased overall.
Let's start with the bads (only a few) and then get to the goods.
Only two complaints on my part, neither terribly large. First, sometimes the bathrooms aren't terribly clean; they have two single-seaters, each dedicated to one gender. Sometimes there's pee on the seat, or the soap is out. Kind of a bummer.
The other complaint is that you may have to wait a spell to order. The place is small (maybe twelve tables/booths total, though there are about six more tables outside), and it's always at least half full when I go there. So between the to-go orders, the drive-through, and the customers in general, they may be busy. It always seems like they're fully staffed, with at least five or six workers, but you should plan to wait maybe 3-4 minutes before they get to you.
Staff is almost always friendly. I've had a one or two apathetic staff, usually young workers, but most of them are friendly, responsive, and kind. A few of the older staff will greet me and want to catch up with me when I come in.
Now, to the good: the food is great! They've never gotten my order wrong. It's always tasted good, whether the burgers or the ice cream. The condiments have always been thorough stocked, as have the napkins, straws, Coke, etc.
If you're headed south, it's an easy right turn in and out. If you're headed north, you'll have a hard time getting out of the parking lot. It's not their fault; traffic is just rough there, and there's no lamp.
The DQ rewards program is great, though I find ordering through their app touch-and-go at best. But you can scan your phone at the restaurant, and I've never had a problem using a coupon (paper or electronic) there.
If you're in a hurry, you may not want to stop here. Otherwise, very good place, and grateful for their joining the Crossroads/Dallas area as a business. read more