While the food is generally good. They have definitely gotten our orders incorrect several times, and have also not given us all our items when going through the drive thru. Pretty sure it's a management issue, as I've had to speak with them on more than one occasion, and they didn't seem to care or show any concern about customer issues. read more

I went back to my childhood and ordered a chocolate covered vanilla cone. It's hard to mess this up. The flavors were as expected and the quality slightly superior to other fast food restaurants that serve a powdery ice cream cones (since the ice cream is made with dry milk, or milk powder). Another plus: the ice cream machine is not broken, which is the norm at other franchises. Finally, they can dip the cone on chocolate, something that is not commonly available. We also ordered their fries (new item) and they were good. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Debary, Florida

I went to the drive thru and the service was horrible. The cashier was rude. He didn't greet me at all, snatched my credit card, charged my card and handed it back to me without ever saying a word. I felt like I was bothering him to take my credit card at a drive thru. I will never go there again. I only gave them 1 star because 0 was not an option. read more

Raw bacon on 2 burgers......................................................... You're going to make someone sick. read more

Always delicious and friendly! Sam and everyone are always so friendly! We love going there for our Sunday afternoon outing!

Stopped into a DQ for the first time in a long time. The kid working the counter seemed like he didn't want to be there; that's probably why my order was wrong. Attached pictures of the tray that my food was served on. Dirty. If they can't even wipe down/clean the trays, I'd hate to see the kitchen. read more

Dairy Queen Grill & Chill - Dirty tray - Fast Food Near Me - Debary, Florida

The employees and managers are extremely rude and don't know what there doing. The food was cold and onion rings were soggy and the chicken strips were the size of a pinky. The restaurant itself was sticky and gross and did not seem to be cleaned properly and there was moldy pieces of gum under the table. read more

Easy solid four or more. Read some bad reviews but my experience was pretty good and they were busy; for those of us who remember this used to be the litmus test for good eats. Quick, friendly, and everything was hot and fresh. That's kind of hard to beat today. Not the best burger I've ever had but solid. Thank you DQ! read more

Dairy Queen Grill & Chill - Triple was pretty good. - Fast Food Near Me - Debary, Florida

See all

I typically do not eat inside fast food restaurants and usually get my orders to go. Today I was having a lazy no hurry day and when I got a 50% off coupon for my favorite peanut butter parfait, I went out of my way to go to Dairy Queen. I ordered a minimal cheeseburger with fries and a soft drink at 11:45 AM. My food was brought to me and when I took a bite out of my burger there was no meat. I was served a hamburger bun with ketchup, mustard, pickles, and cheese. At the time I placed my order I was the only patron in the restaurant. How can you screw this up? Then to add insult to injury when I sat back down at my table, see a cockroach. They're not enough words in the human language to describe how much I hate cockroaches. This definitely ruined my one and only visit to the store. read more

Dairy Queen Grill & Chill - Cockroach - Fast Food Near Me - Debary, Florida

will never ever go to this location again. Taylor the manager is clueless and so are their staff. a bunch of young people in there that have no clue what they are doing. young girl with blond hair at the drive through so incompetent and rude. it's such a shame these kids now a days have no clue as to custome service. Dairy Queen should really be addressing this as they will lose customers. I see this location has multiple bad reviews read more

I'd have to agree with what most people are saying here. The customer service is not great. This place is run entirely by Indians. There are a ton of people in the kitchen and only one person up front taking orders. This seems to result in the food somehow still taking a long time to come out, and customers being ignored by the cashier while he runs food to tables and leaves them standing there not able to order. I wouldn't eat here again read more

I'm not a fan of the food, nor am I a fan of the customer service. I went twice and both times they super sized my meal without even asking. On top of that, I requested a smaller size. Then when I asked for the difference in refund after I realize their error, they looked at me as if I was from another planet. I will not be returning there. read more

Blizzards were decent and the poor girl at the window is super sweet but the manager or owner? Whoever he was was a giant jerk. We placed a mobile order and he got aggressive over the intercom and then had his employee tell us we were wrong too all because we got in the drive through right after ordering. Mind you, the drive through and inside were empty. I didn't think you needed 10 minutes to make 2 small blizzards when you have no business but.. Will think twice before returning to this location. Sorry to all the workers who have to work for that aggressive man. read more

Service is just plain awful! When they mess up a simple item like an ice cream cone, that's really sad! I was not happy with the ice cream cone that I ordered and told them to change it, they are too cheap to remake the entire cone. They just scrape the top off and add ice cream to it. How lazy can you be! I will never go back again! I will go out of my way to a different Dairy Queen. read more

I love DQ, but this location was extremely disappointing. I ordered a combo meal with fries, when I got to the front, they charged me extra for my sandwich and drink separately. When I asked for it to be updated, the cashier was extremely rude and said that I was a liar because I did not order them. I asked for my money back because I wanted the fries and was provided the fries, even though everything was more expensive. I hope you was just having a bad day and doesn't treat his customers like this on a regular basis. I will not visit this location again read more

I have been there 2 times and had bad service. The help is not trained right. They offer you things and don't tell you it's going to be more. The mens bathroom was broken We order to meals for 6.99 each. And the bill was 19.85. 7.00 x 2 = 14.00 + tax Bad place. Sorry but not a good place to go. I was also charge for a large drink and got a regular size. ‍‍‍ read more

This location has gone downhill! Bought chicken and fries. We received about 15 fries but the chicken was good. They messed up our burger order as well. Will not be going to this location again. I will drive to a different location as Dairy Queen is a favorite. read more

This location is horrible! They don't turn on the AC and the employees are sweaty and miserable as well as customers. If you ask them to turn the air on, they lie and say it is. The tips are split every 15 days and the manager includes herself in the splitting. The food isn't great at all. If there had been a no star choice, that's what I'd rate them. read more

This DQ is the worst one I have been to and we only visited through the drive through. We asked for a burger just substitute the patty with grilled chicken. We had to ask twice, as the girl was not understanding, and then a man got on the intercom and said "ok, I'll ring you up a grilled chicken sandwich and you want to add all that stuff?" Umm sure, whatever it takes just to have the sandwich that way. I think they charged our group for the extra toppings.... the sandwich didn't come how we ordered it. They also gave us a hard time when we asked for one extra ranch, after we paid, saying it would be extra... never have we had this issue. We also asked for a large water, given a small cup for a child. They seemed to also be rushing us. I understand it's "fast food" but I've been to Dairy Queen locations and have had outstanding service. The fact that we didn't get the correct food AND they couldn't spare .49 for the ranch.... we spent about $50 on 4 meals. The food isn't phenomenal, but it does the trick after a long day at the springs. read more

The rudest and most unprofessional drive through customer service. What is so funny? Is this a business or a circus?! But as I can see from the comments, that's exactly what it is. AND note- I have never been to a Dairy Queen that was so empty. Usually Dairy Queen has lines around the building and crowded. We we the only ones in line and no cars in the parking lot. Speaks Volume read more

Every time I came here it's good service the women at the women is sweet and nice I always got what I wanted as quick as possible

This Dairy Queen's is very slow. It took a while before I got my order. This Dairy Queen is also full of flies. Very annoying when you trying to eat a burger and have to keep swatting away flies from your flies. read more

Worst customer service ever!!! i will not be going back here ever again. I ordered a blizzard with brownie and m&ms and when i got my ice cream it was Oreo and m&m and i don't like Oreo at all. so i went back through the drive through, and when I told the lady she yelled at me and said that i said Oreo and not brownie but i definitely did say brownie cause why would i say Oreo if i dislike Oreo. Then she continued to say that i didn't say brownie so i just apologize and asked if i could get a new one and she threw the ice cream very aggressively in the trashcan and told a different worker to make it. Then when she gave it to me she basically throw it at me and i told her to have a good day and she rolled her eyes at me. definitely wouldn't recommend coming here. read more

Besides the fact this ice cream cone is horribly dipped. When i asked for it to be redone this was the result. The manager was upset that i complained. Horrible customer service. I have only came here to get the dipped ice cream cone and every time it's never done correctly. The Dairy Queen in Sanford is much better never had an issue. read more

Dairy Queen Grill & Chill - Dipped ice cream cone - Fast Food Near Me - Debary, Florida

I'm a big fan of Dairy Queen. I really like their Mushroom Swiss burger and their fish sandwich. The fries are pretty good too. The best part of Dairy Queen is their Blizzard ice cream treats, sinfully delicious. My favorites are the Midnight Truffle (when they have it), and the Choco Brownie Extreme. Speaking of blizzards, this location is so cold inside that I felt like I was sitting in a blizzard. It's my only complaint about this location, other than it's so popular right now that parking can be an issue and they have lines. It's a new location, so I'm assuming it will not be this busy forever? And maybe save some electric by not freezing the guests? This is truly a great place to take the kids for lunch or dinner, they will love the ice cream treats, so many to pick from. They also have seasonal ice cream selections, so the place never gets boring. read more

Well I tried. I won't be going here again. I just can't deal with the drive thru anymore because I have to repeat my order at least twice in the drive thru and I can't understand what they are saying 99% of the time. So I ordered my food on the app so I could pick it up inside. I go inside up to the mobile order pick up and the kid that waits on me wanted to know the name. I told him my last name and first name. He looks at the ONE BAG that is in the window and can't figure out if its mine. Asked me what's in it! There isn't any identifying info on the bag. What? This kid doesn't have a clue what he is doing or he just doesn't understand what I am saying. Annoying. Anyway, the hamburger pattie was tough around the edges. I ordered this 10 mins. beforehand but I left in 5 mins. to pick up How could this be that tough that soon? It was sitting in the window already when I arrived. So I can't even go in and get my food without anxiety! Over it! Too bad because it is the closest place to my work. read more

Worst service I've had at a Dairy Queen in my life. Such cheap people. Have to dig through the ice-cream just to find one piece of topping. Then my little sister got a kids meal and they ripped the coupon off so she couldn't get her 50 cent cone. I decided to try it out again hoping for better service. I went inside, not one employee was wearing gloves and they were packing the food with bare hands. Saw one employee drop the spoon from a topping on the floor and he picked it up and put it back into the toppings. So disgusting. I'll never return here. But I will give it to the one girl employee that stood up and told him that was unprofessional and disgusting. This seems like a very unfair franchise and they treat their employees with the most disrespect. Won't be returning read more

Not a fan of the "new" DQ! Say what you want but the great family experience associated with Dairy Queen restaurants has been replaced by the crappy Mcdonalds experience. Went into the Debary location for the first & last time. Absolutely terrible, especially for young children. read more

These people are soooo cheap! I have been here more than 5 times, we just moved to Debary, they are my local. I am a Blizzard expert. I bought Blizzards all over the country. These people are the stingiest with their ice cream, and topping. These guys never fill the cup to the top, usually an inch or more under it. I am guessing they are saving about 15-20%. The DQ in Sanford fills the cup over the top by 2", regularly. It's worth the drive. (No, I don't work for them, just hate cheapskates) read more

Worst service ever! Been the three times recently with kids. I'm an optimist, but never again. Rude people act like they are doing you a favor. read more

Stopped here on the way to Legoland and we ordered dinner. My boyfriend got a burger, I got a chicken basket, and our 6 year old got a kids meal. The food seemed fresh, and tasted very good; however, we all felt so sick after! We are Dairy Queen lovers, and usually have a great experience, but probably would not stop at this location again. read more

Management is a joke! They are very disrespectful from the start. You would think when you have three separate people with three separate complaints that you'd take them seriously an not be rude or laugh. I sat in silence and watched this happen. I will never go back an if anyone ever suggests that place I will definitely refer them to go to Sonic or Jeremiah's. Shame that these people that own this DQ have no care if they get bad reviews. Worse is I now see how many one star reviews they have. read more

2 x and it is a total cluster. The first time they couldn't get anyone's order right and I waited almost 45 minutes for 3 blizzards. Tonight I ord8on the app, they didn't get my order and I had to jump through hoops to get it after sitting in the drive through forever which is the exact reason I ordered on the app so I wouldn't have to. THEN our order was wrong. All 3 of our blizzards were made with chocolate ice cream. When I asked why the girl tells me, that's what happens when they get mixed...um NO...I have ordered the same one in the past and it did not look nor taste like that. This location is a joke read more

Always something wrong, missing or incorrect. Every single time I've been there, even after I say a dairy allergy they put cheese on. I've even caught them pulling it off the sand which. read more

I had an abbreviated lunch and decided to go here for a quick meal. The line was short, but it took several minutes to place my order. I proceeded to order the cheeseburger meal deal and was told by the cashier it wasn't available this week ( even though it was listed on the menu) but I could order the #9 or #11 and pay additional for the ice cream. The owner then said the meal deal might be offered again next week. This was very poor customer service and I would've left had I not been short on time. The owner is rude and does not value his customers. read more

Man what a disappointment, I've been there twice and my order was wrong both times, crazy thing is the manager that was there made it seem it was my fault. I love DQ and hope they straighten out their act and staff. The Deland location is much better. I will give them another chance and if they've improve I'll change my review. read more

Love this location, all the workers are friendly no matter how busy it is. My large blizzard was shorted, it should be considered a medium. But it's okay, maybe it's just because they're slammed during this quarantine. read more

Dairy Queen Grill & Chill - Large recess blizzard - Fast Food Near Me - Debary, Florida

Worst place ever the owner will add stuff on to your bill when you go through the drive thru. I was told they do this , didn't believe until it happened. Beware they also microwave there burgers to reheat them read more

We have given this Dairy Queen so many chances. Their customer service is THE worst. They skimp on the ice cream & toppings every single time. This time I ordered a medium sundae & they put the wrong nuts on it. I asked if I could have it with the other nuts. They tried to just put some on top of the wrong nuts. I asked that they please make it again. She came back with a new one but made it small when I had ordered a medium. She takes it back, takes the nuts & whipped cream off that I paid extra for & added some vanilla ice cream on top...still in the small cup. This is the last time we will be back. I'll drive the extra distance to the Sanford Dairy Queen. read more

Stopped in for 2 blizzards and decided to try the BBQ wings...BIG Mistake. The "attendant" spoke very VERY poor English, as was two other employees. Very frustrating. After 22 minutes of waiting, my husband went inside to cancel the order and get a refund, just as a girl brings it out. Don't expect decent wings there, but expect bad customer service! Burgers are just as bad.... read more