This is one of the much better Dairy Queen's you can go to if you live in NJ. This location not only has the entire menu for if you want dinner or desert. It has nice decorations too within the inside from the pictures to the amount of booths and seats inside. There is so much to choose from like burgers, to chicken fingers, ice cream, cold drinks, and everything else you could possibly want from DQ. The service overall is good too with no complaints as they're always well staffed and have plenty of people keep the lines down. When it comes to complaints there really aren't any as they got plenty of spaces and never too busy. Only criticism is that it can be pretty cold on the inside but that is expected because it's to keep the ice cream cakes and everything from melting. Check out this location if you're ever near it. read more

Customer service was poor. Ask a question and just got a smart answer back like I was trained to work there. Shake was great tho but maybe get employees that want to speak to customers read more

So there we were. A man and his boy on a Monday afternoon at the Dairy Queen Grill & Chill in Hamilton Marketplace. We weren't looking for salvation or spiritual awakening. Just ice cream. The Turtle Pecan Cluster for me. Royal Reese's Fluffernutter for the lad. The ordering process was painless. The waiting, uneventful. The tables though. Imagine a game show where the challenge is to find a clean surface in under thirty seconds. We lost. We picked the least sticky of the available options and called it a win. A young woman emerged from the back, bearing our Blizzards like they were holy artifacts. She raised one skyward to perform the sacred Upside Down Test, that moment of Dairy Queen bravado meant to prove their ice cream's virility. Unfortunately gravity had other ideas. Our server reversed course at the last possible second when the Blizzard, perhaps suicidal, made a break for it. She gave a look that said both "oops" and "please pretend you didn't see that" and vanished into the kitchen. Despite the theatrical mishap, the ice cream itself remained undisturbed and edible. Mine was fine. Not a revelation. Just a polite mix of turtle, pecan, and processed dairy. My son's Royal Reese's Fluffernutter, on the other hand, was the true star of the afternoon. The marshmallow core ran down the center like a sugary spinal cord. He grinned like someone who had bested the universe. I envied him. We left slightly sticky and moderately satisfied. Three stars. One for the blizzard, one for the boy's joy, and one for the comedy of a dessert almost abandoning ship. read more

Dairy Queen Grill & Chill - Medium Royal Recee's Fluffernutter Blizzard - Ice Cream & Frozen Yogurt Near Me - Hamilton, New Jersey

Reporting LIVE Yelp Family! Direct from Dairy Queen Grill and Chill Hamilton, NJ. Let me Begin with my Husband is Canadian and Dairy Queen is a Staple Up there!! So, we were THRILLED when we saw Dairy Queen WITH a Full menu! But it isn't JUST the Menu that brings us to This location, it is How CLEAN and Spotless this place IS and The Prices are Within the Fair price for what you're Getting. You Leave FULL, the staff are Friendly and polite and every single person working here is making sure everything is fresh and fully stocked. When we dine here, it is a Consistent and great experience every. Single. Time. My mom also Enjoys sweets and desserts and she loves trying their different "blizzard" desserts. Tonight, she tried the chocolate covered Strawberry blizzard and she really loved it. Last time, my mom chose the Chicken strips and French fries, but tonight, she loved the rotisserie chicken bites. She ordered the onion rings and these were delicious. Usually, she gets picky and doesn't want to finish her meal but also wants dessert, but she polished off the entire meal. I chose a cheeseburger combo and had the onion rings and Holy Smokes, these rings don't even need any sauce. They were crunchy and not oily but tasty. My husband usually goes for the Flame thrower burger with a spicy zip to it but tonight he chose the triple bacon cheeseburger. Everything was prepared fresh and hot and delicious. They also have a drive thru open until 10pm. The inside closes at 9pm and there are outdoor tables and chairs to sit out in their patio area to enjoy the cool breeze. Oh, one last thing, the music selection was Fantastic. It really ripped off the night. Lots of great songs to sing along to and really made our visit nice to laugh and recount Many fun times together. Dairy Queen "grill and chill" is becoming our go to place that our Family Loves. read more

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I ordered a medium hot fudge Sundae and asked for whip cream and a cherry...got the response "we have no cherries". Ok. What can I say. So I get the sundae and the bill and I noticed that I was charged extra for the whipped topping? 35 cents?!? So what's considered a sundae? Just the hot fudge? Really? How pathetic. I will live without going to Dairy Queen. read more

I called and asked about getting their signature ice cream cake. The person who handled the phone was clear and helpful. I went to go pick out a cake in the store later. It was slightly more difficult to tell the differences between the cakes (besides the sizing) & I guess the lady saw my struggles, haha. She came over and helped me out. Great customer service! :) I feel like it's a little pricey, but I guess so is everything these days. Overall tasted yummy! :D read more

I only had ice cream but it was delicious!! The dinning area was clean. Seating was hard bench seats. Tables had soft cushion chairs. I will return. read more

Dairy Queen Grill & Chill - Dinning area. - Ice Cream & Frozen Yogurt Near Me - Hamilton, New Jersey

The burgers are nothing to write home about but the ice cream is a time capsule from much simpler (and better) times. My usual go-to is a Cherry Bonnet with vanilla (a classic) and for a change of pace a strawberry sundae with chocolate soft-serve ice cream. The strawberry's are drowning in a sweet goo that may, in fact, not exist in nature. I'll take my chances. Five quality stars for the treats however, one deduction for their bathrooms... prison riots have been waged over less. read more

I got a 10 inch banana split blizzard cake for the first time for my birthday. It was the BEST cake that I have ever had. Thank you Dairy Queen. read more

Personally I think DQ is pretty bad as far as fast food goes. Are the fries even real potatoes or some heavily processed formed and bleached food product? The ice cream and shakes are overloaded with sugar which, to most kids equal deliciousness. On the bright side, this location is spotless and the workers are friendly. I don't eat here but if the kids enjoy it I guess I'll be here every once in a while to pickup food. Today I just stopped in to buy a few gift cards. read more

Dairy Queen Grill & Chill - Just buying some gift cards - Ice Cream & Frozen Yogurt Near Me - Hamilton, New Jersey

Although you can never go wrong with any DQ ice cream ( and the new choco dip strawberry blizzard is no exception- super yummy), the burger was absolutely awful. Exceedingly long wait for what seemed to be a premade microwaved burger and the bun had steam coming off of it for a good 5 minutes. The fries were good but this place is a one and done for me except for ice cream. read more

My wife and I have come here a couple of times for an after dinner ice cream treat. Unfortunately, we have had a few issues each time but the most recent one today really was the most irritating. The drive thru was so backed up, so we went inside. Once it was our turn at the register to order, our cashier was stuffing his face with chicken nuggets after dipping them in sauce. I have never seen something like this before. The other cashier I assume was jealous and wanted some of this food and started bickering with him to share. All of this while we were standing there waiting to complete our order. Neither would wipe their hands after gobbling down the food and then continued to press the keys on their registers...gotta be some kind of health code violation...no? I would have given one star, but we do enjoy the ice cream and many members of their staff are much more professional and considerate. read more

Always quick service, good fast food. The place is also kept very clean and tables fully stocked with condiments and napkins. I enjoy a quick bite to eat here read more

I remember their ice cream tasting better. It's been awhile though. Too many Rita's around.

I am leaving one star as Zero is not an option. We used to eat here once or twice a month, we will no longer eat here. Today we stopped in for dinner, and as you are supposed to do before you eat or prepare food we washed our hands before we ordered. While I was in the rest room I saw an employee come from the stall, pass me as I was drying my hands and walk right out of the restroom WITHOUT washing his hands. These are food handler basics that you must wash your hands after using the restroom. After going to see if he was a food handler and it turns out he was and he did not wash his hands once behind the counter it was time to leave. Picking up a quick meal was the plan not picking up Hep A. The place appears to be run by teenagers who do not have the proper management or food handling training. Thankfully there are other dining options in this location. read more

I give up! I try to go here for ice cream and the blizzards SUCK! They have lines 20+ cars and they can't keep up with the line. By time you get up to the window it a soupy mess!!!! Not enjoyable and the kids working late are more concerned about leaving than working. Can't seem to ever have a good experience here anymore. read more

The food was great and decently priced. My mom and I ate for $6 each, with the $5 buck deal, you get an entree, a drink, fries (I got cheese curds because they are really good) and a sundae (my mom and I upgraded to blizzards for $1 each). This is a great DQ, as it is well-maintained and very clean. Additionally, it has an outdoor patio on the Rt. 130 side. The food is delivered with table service, making it even better. The meals came out first, then as we were almost done, the blizzards came out. Something great about this restaurant is that it is the first DQ I have been to where the blizzards are actually served upside down! The other ones I have been to, I have had to hold mine upside down in front of the employees just to prove a point. I will definitely be returning to this Dairy Queen soon, even though I live 45 minutes away! read more

Dairy Queen Grill & Chill - Outside of the restaurant - Ice Cream & Frozen Yogurt Near Me - Hamilton, New Jersey

I liked visiting this Dairy Queen! The staff was quick and efficient and the restaurant was tidy. I can't comment about the lunch or dinner food because I've never had it, but the desserts are really good here! I like that they introduced a mini-sized blizzard option. Even the small blizzard had a lot of sugar and carbs, but the mini size is still a nice treat without offsetting an entire workout. They also have nutritional information readily available for all of their food read more

We stopped in for a little treat and I got a small sundae. When It didn't come with whipped cream, I was told it was $.24 more. My photo shows how much that bought. I showed the manager and asked if that was really all I get. He said it was the correct amount and that I could BUY more. I told him that if that's the case, I won't be back stopping at a Dairy Queen again. I like whipped cream on my sundaes. He didn't seem interested in rectifying the situation to save customers, he just defended the cost of whipped cream at ShopRite to my husband. We won't be back. Not a very smart business practice. read more

Dairy Queen Grill & Chill - Small sundae with $.24 worth of whipped cream. - Ice Cream & Frozen Yogurt Near Me - Hamilton, New Jersey

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They have a sign not allowing emotional support dogs. I was even told that other Dairy Queen's have dog ice cream. I tried to call them several times while there to see if he can come in or use the drive through, but they do not answer the phone after several calls. I just wanted ice cream, since every time I have eaten there it was followed up by several hours on the toilet. I would suggest you avoid their food at all costs unless you don't mind the upset stomach with several bathroom visits. read more

Horrible from someone who worked at a fast food restaurant before, if you're preparing the food you need to have gloves on. How is the person from the front counter where is handling money prepping my food without gloves! Then when i told him i saw him without gloves touching my food he got mad and caught an attitude. Manager said he will handle it as he was putting gloves on himself then after everything he took the gloves off again and started prepping the food without gloves. Never eating here again. Specially with Covid-19 you should be extra careful how you prep the food. I know its fast food but damn have some curtesy and make your customers food like you would like your food to be made. read more

I came here for a quick late lunch and was satisfied with the fast food type burger and fries. They have a special for $5 that contains a cheeseburger, fries, drink and sundae. If not for my medical condition that requires me to have bacon on any burger,I would have probably went for it. Very clean and with plenty of seating, employees on duty were friendly and efficient. You place your order then it is delivered to the table of your choice. I'd visit again if nearby. read more

I'm sitting in the drive thru line because the restaurant doors are locked. Why I don't know. This line is about 15 cars long and the outside is a dump. Weeds and debris are throughout this property and I wonder how long people will tolerate this. I know I won't be back. read more

I have to say up front that I don't have anything to write about sandwiches and hot foods -- haven't had them at Dairy Queen. But my review is for a nice place to go with nice people at the drive-thru window, and those things count to. We like to go to this DQ even if the drive-thru lines are long. The people working at the window have been friendly and courteous no matter how busy it gets. We grew up enjoying DQ cones and shakes, then added other items later, and still love it all. The Blizzards are made thick, the shakes are, too. And love the curly top on the soft-serve cones. We actually have three Dairy Queens within fairly close range, and this one is our favorite of all. read more

Nothing beats a cold orange julious and some soft serve DQ ice cream with rainbow a sprinkles on a hot summer day. Fast, friendly service. Been back a few more times since my first visit. This time for some burgers and hot dogs. The food is actually very tastey. The burgers where hot and loaded with fresh toppings. The chili dog was good too. The chili had a very good flavor that accompanied the dog well. And of course I washed it down with an orange Julius. read more

Went to get ice cream for my boys and the line for drive thru was around the building. we sat there for almost 45 min before our order...... they should open inside so that people could use restrooms and other amenities..... it's been over a year and half since people have been inside and their drive thru is not as fast doing all of those orders. Covid is pretty much over and lifting bans all over the stat but still have inside closed and not fair to other customers read more

Great place! I stopped by to pick up a burger and fries...haven't had a brazier in many years! So glad I did! Delicious burger, fresh bun, meat done perfectly no overdone! Fries were hot and fresh The manager waited on me and he was very pleasant. I'll be sure to stop here again! read more

Back in my college stomping grounds, we decided to stop here for a quick bite. I assured my boyfriend it was better/different fast food. Pros: no line to order, delicious onion rings and a lot of "unusual" fast food menu items, blizzards Cons: not the brightest staff, food was a touch greasy Other than a check mix up, it was quick and different and didn't make me feel sick to my stomach like Mickey D's. read more

I like this DQ. Its kept nicely, the manager/proprietor does an excellent job and we haven't ever had a problem there. As with all DQ's I am sure, the kids love going here for ice cream. The food isn't as bad as you might think especially if you stick with the basic burgers, etc. They also make some very nice cakes that I actually like better than their main competitor - Carvel. read more

The food has been fine whenever I've eater here however, the customer service is AWFUL!!!!!! Each time I've been through the drive through I have bad a horrible experience. There are a lot of teenagers that work at this establishment that do not know how far customer service goes. Giving attitude and not greeting customers does not reflect well on a business. I spoke with the general manager about my issue and he said that it may be due to poor headsets. NO, I'm sure that the horrible customer service isn't due to headsets. Even after getting to the window to grab my food the staff made no improvement! read more

The best blizzards you will find. Thick candy added and such a great blend. I've tried other places and by far this is the best. Also tried food and it wasn't bad at all. The customer service is great and quick. They will even deliver to your table. read more

This place could've been good but the service is just too slow and often their food has been sitting around or the order is just wrong! One time I got a blizzard and it was completely watered down. So much the upside down test! It's run by teenagers and just don't see the service and speed improving. read more

I brought a $5 box meal from this dairy queen and with my meal i had a fresh brewed iced tea. I like to use my own cup when i went to pour my drink into my personal cup there were bugs in my drink. I counted 5 bugs just swimming in my drink. I was absolutely disgusted. I hadn't drank from it yet but all i could imagine is what if i did. I work like 7 mins away from this dairy queen and i order from there a lot. But after today never again. This is completely unacceptable. This is a health hazard and i really don't know how this place is still in business DO NOT EAT HERE read more

Ordered an ice cream cake with ALL vanilla, NO chocolate. Was told yes they can do vanilla crumble in it instead. Picked it up and stored in our freezer for a month. Just went to cut it for moms birthday today and a bunch of chocolate inside. Called them and a lady manager said without the receipt she did not know what to do for us and would not bother to find the receipt in their records. My mom specified all vanilla for her 80th. So disappointed. A male manager took our order and she had no clue and was really rude. I told her never ordering again, you never know what they will put in it. Also the icing around the cake just fell off and had no taste. Had to scoop out all the chocolate for mom which left almost half the cake gone. Really disappointed and do not recommend them. read more

Unfortunate to post but had a negative experience at this location. Moment I walked in they blatantly were talking about my size loudly and laughing with their friends about it so I just let my sister and nice order. Their shakes didn't pass the upside down test and attitudes were given about redoing it and mouthed the word "b****" about having to redo it. Got the shakes back in a messy cup with ice cream dripping down it. The size shaming continued throughout this time and we left. Will not go back there again. read more

I am only leaving one star because zero is not an option. I ordered a birthday cake for my daughter's birthday. I asked for a Minnie cake with pink writing (her party had a pink theme). They gave me a purple cake with purple lettering. When I asked the cashier if the order said pink writing, she confirmed that it did. I asked them if they could change the lettering and I would return the next morning. The man doing the cakes took the cake and scraped off the lettering and rewrote the words in pink. He handed me the cake and it was obvious that he scraped off the lettering. There was no way I was paying for a $45 cake that looked horrible. He got an attitude with me and was not happy when I asked if he could redo the cake. Come to find out he was the GENERAL MANAGER! He messed up the cake in the first place and he was mad at me because I wouldn't accept a cake that was still PURPLE and looked like he scraped off the icing. The cake was not what I ordered and he messed up but apparently it was my fault. He was so rude and unprofessional. I will never be ordering from them again. read more

Nasty, nasty service. Very rude in the drive through. Almost annoyed that they are getting service - hey this provides you with a paycheck. They frequently hand you sloppy messes that are falling off the cone and into your hand and are often on their personal cellphone at the window. Poor service. A bad DQ. Avoid read more

Yesterday I went to DQ in Hamilton Square Place, NJ. I purchased a simple medium Turtle Caramel Blizzard. I made a special request with the cashier to tell whomever was making the blizzard to portion out the turtle caramel (half in the mix with the ice cream and the other half on top of the blizzard after it is mixed with a cover to go). The cashier immediately said "oh you want extra toppings, I said NO, that would be excessively sweet and I reiterated how I wanted my blizzard. She spoke to a senior (really old) person who I presumed was a "Manager" and it turns out Mr. Bill (I learned his name after I came back to the store to get his name) is the "owner" of the location. Well let me tell you all about Mr. Bill and his lack of professionalism and tact. He approached me and asked what I ordered and I told him very nicely what I had ordered from the cashier. He goes to speak with the person who would be responsible for making the blizzard and says at least two times the customer wants half of the topping in the middle of the mix and the other half of the topping on top at the end. Ultimately, it did not come out this way after waiting a long time for the order. Mr. Bill hands comes over to me and instead of apologizing for the situation does not offer much of anything (he's actually right in line with being a piece of DEAD WOOD) so I calmly (and I emphasize CALMLY stated to Mr. Bill that I've purchased Blizzards from other locations (most notably Freehold, NJ location before) and they've had no problems with my orders. Mr. Bill wakes up from his senior moment and unprofessionally tells me "to go there the next time instead". He does this in front of all of the other customers waiting. My response initially to Mr. Bill was I will never come back to this location again and I took my order and left. When I brought the Blizzard to my wife waiting by a table on the far end of the restaurant I told her what had occurred. She said to me if I had known what happened, I would have asked for a refund and walked out. She was angry for the experience I went through and we left the restaurant. When we all got out to the parking lot I put my family safely in our car and went back in to attempt to speak with "Bill" once again and obtain his credentials. He was not to be seen walking on the floor. I asked for assistance of one of the workers. I asked a worker who this older person was, and his response was "Oh, that's Mr. Bill, he is the owner of the store". In my opinion Bill has no experience with customers, or merely is beyond his days of working/owning a location. I watched the whole situation unfold right in front of my eyes and I can make my own decisions for his lack of customer service skills, his lack of leadership and his lack of judgement in hiring people who cannot comprehend how to fulfill a customers order. Remember in business The Customer is Always Right (especially when you are a paying customer). I WILL NEVER AGAIN RETURN TO THE HAMILTON SQUARE PLACE, NJ LOCATION as it is rundown and mismanaged by someone who needs to turn in his apron! Depending on the response I receive from DQ Corporate Headquarters, my family and I of course might not ever return to DQ again. The rating speaks for itself. Customer Service is BAD...and it all starts with the Manager/Owner (Mr. Bill)!!!!! read more

Always fast, prompt service no matter how packed the place is. Just have always been curious what one staff members roll is. Shes always just standing around, leaning on something every time I come in. No matter how busy it gets she does not flinch to help. Wish I could just stand around all day, suck up oxygen & get paid. read more

Said they were open until ten and then refused to serve past 9:30. They were completely rude about it !