Friendly, hard working staff . Clean. We got our orders fast . Enjoyed our Blizzard. We will be back

Visited on June 1, 2026. I understand this is a busy tourist area, but this visit was disappointing. The dining room had visible spills on the floor, debris under some tables, and several tables that had not been wiped down. I eventually found a clean table. Although there were only a few customers ahead of us, we waited roughly 15 minutes before placing our order. During that time, there was little communication from staff and no acknowledgement of the wait. After ordering, I went to fill our drinks at the self-service station. While I was doing so, an employee approached carrying our two sundaes and attempted to hand them to me while I was holding cups. When I explained I couldn't hold everything at once, she followed me to the table and set them down. After another 10-12 minute wait, the food arrived cold. The overall impression was of a location struggling with organization, cleanliness, and service flow. Hopefully this was simply an off evening, but based on this experience I would choose another option next time. read more

Beware of this DQ. Inside was closer, drive through only. For some reason we had to pull through to wait for three dipped cones? We were forgotten and then had to ask for our order. When it arrived everything was wrong. Staff incompetent. Needs new management read more

How can you not like a Blizzard? We frequent them about once a week and the star of the show here are the ice cream items. Mostly a Blizzard but I also enjoy a dip cone too. We always get it to go and the trick is to get home fast. Lucky we live nearby. My wife likes to get a sundae. As for the other food here it can be hit or miss. I would give it 2.5-3 stars depending on what we get. We don't get it often but sometimes it's more convenient than having to visit two places to get a total meal. People here are nice and efficient and we have had minimal issues with our orders! Highly recommend the ice cream treats! read more

Waited in line for over 5 minutes without even, "I'll be right with you!" Waited for ice cream for over 10 minutes without even. My husband had to actually go inside and there wasn't a single person in the place. What was supposed to be a nice Sunday out for ice cream turned into frustration for the lack of service and urgency . This is not the first time. Needless to say we will not return. read more

Great burgers and shakes. Staff was friendly and even bring your food to the table. It gets busy pretty early but they are very efficient!! Daughter liked it so much that we went twice. read more

Worst DQ I've ever been to. The drive through is closed for what I can only infer is "vibes" but is probably because they're understaffed. Ordered our ice cream, two vanilla cones with sprinkles. After fifteen minutes of waiting we reminded the staff and they seemed to have no idea what we'd ordered. The woman finally came back with two vanilla cones, no sprinkles. When asked for sprinkles she said "we don't put sprinkles on cones." Really? Because every other Dairy Queen in America would beg to differ. We had also asked for them to be put in a cup with a spoon because they were for little ones and after she repeatedly forgot we just admitted defeat and let the kids get messy with their sad little cones. read more

After visiting this location two days in a row (don't ask) with three ten year olds, I have to say this location has the best service I've had at a fast food restaurant in years. Very polite, quick and efficient. With so much terrible service around these days, it's such a pleasure when you get great service somewhere you weren't expecting it. Food was good also. Great job. read more

Dairy Queen Grill & Chill - Double Bacon Two Cheese Deluxe Signature Stackburger - Fast Food Near Me - Orange Beach, Alabama

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Went through the drive through to order a basic blizzard and milk shake as we were order waiting for a response the worker comes over the speaker and says S**t and proceeded to get our order wrong. Thank God we had no children in the car. DO not recommend if you have kids! read more

Rude staff, always get the order somewhat wrong, and the drive thru is so inconvenient

We went here 2x while on vacation. I love a good blizzard, but unfortunately I no longer live close to any DQ's. I was excited to go here. Keema was absolutely fantastic, she made our blizzards to perfection. If anyone deserves a raise, it's her. She made our blizzards so good we came back the next day for more. read more

The drive thru entrance is in the most inconvenient and obstructive to thru traffic position. It's uncomfortable to be in line and block traffic entering the parking area for other businesses. Food is underwhelming...can't make a recommendation of what to eat except the ice cream. The kids love the Blizzard! And, I love a good ol' Dairy Queen soft serve dipped cone. Need to add, service was very friendly!! read more

Dairy Queen Grill & Chill - parking lot - Fast Food Near Me - Orange Beach, Alabama

I wanted to try out the Rocky Road blizzard while in town. This place just did the trick. Had a nice drive through line as they closed at 9pm. Convenient location to the Orange Beach hotels. read more

Dairy Queen Grill & Chill - Rocky road blizzard! - Fast Food Near Me - Orange Beach, Alabama

Honestly, while the reviews for this place aren't great, I think the workers try the best they can to please customers and work in an organized fashion. So many people forget that this is quite literally a fast food restaurant with underpaid workers that are just trying to get by. Not to mention how extremely busy they are considering it's right in the midst of dozens upon dozens of hotels. I ordered 5 blizzards because I'm staying with my family here in Orange Beach, and I think they did a great job of getting everything out in a timely manner, and they were all cold & solid ice creams. Try to consider the people working, the environment, and other circumstances before leaving a thoughtless and negative review. read more

It's a lot better than texas dq , so much variety! Bbb bbb bbb bbb bbb bbb bbb

Duck this place. Pretty sure my "gravy" was straight water. Awful. Horrible. I guess this isn't long enough for Yelp. Seriously DO NOT go here. read more

Now we all know why Dairy Queen has fallen so far to bottom of the fast food chains. Lower even than Mcdonalds. NONE of the local Pensacola Florida DQs can make the ice cream cake products listed for sale on the web site. Their excuse is " We don't have a cake maker at this location" "We need two days warning to purchase our products. " There is NO Reason for the Pensacola Franchises to be in business. Corporate DQ in Chicago OUTSOURCES THEIR CUSTOMER SERVICE TO INDIA. read more

Terrible service was trying to order but the worker was talking and laughing completely ignoring us. We had to order at the Window

When you're used to Dairy Queen's in the great state of Texas, this was really just a McDonald's fare. The staff was really friendly and nice. That's the only reason they got three stars instead of two. None of the hamburgers were any better than McDonald's double cheeseburger. So don't expect too much and you won't be disappointed. read more

This is a terrific DQ.-- its sparkling clean and the service is excellent. We stopped in for a Blizzard but ended up eating an entire lunch. The staff was very conscientious about doing a great job -- and it was served with a smile. read more

Waited 10 minutes for cold French fries, cold burgers, and cold chicken tenders. even had to pull up twice to make room for the other cars behind me to get their cold food and melted ice cream. read more

the food was delicious and fresh but it to forever to get to my table the sprite was watered down the employees were ok.

this place over charged for typical 6 piece chicken baskets. food was not so good:(

Ordered 2 chocolate chip cookie dough blizzards today. The lady screamed from across the store "do not flip it" to the employee giving it to us. When we looked in the cup the ice cream was mostly melted. Blizzard ice cream is knows for being served upside down. We were very disappointed!! read more

I downloaded this app just to leave a review. This is the friendliest Dairy Queen I've ever been to. They were quick and so nice.

We went for an ice cream Birthday Cake. Asked to have Happy Birthday and a name on the cake. No one could accommodate us. Then I asked for my senior or military discount and shE forgot to apply it. I checked my receipt and told the girl. It was like asking for the moon. Everyone working there seemed to think they were doing us a favor. read more

Service was prompt and friendly enough. Only small problem was that my banana split included a banana that was a little beyond ripe through and through on one end. I cut that end off and thoroughly enjoyed the rest. read more

this place SUCKS they didn't make my sandwich right, the workers were not friendly or happy, who knows how they made the food it was slapped into the box practically. don't waste your money read more