This is the only fast food restaurant i've been to that has consistently hot food. The staff are also amazing. They're so kind and helpful. This is a great place to eat. read more

located in the heart of downtown Westerville, Ohio this walk up Dairy Queen also boast a tremendously busy drive-through operation. There is a smallish parking lot, which is helpful because parking in downtown Westerville can be a real challenge. Lots of nearby businesses to browse and restaurants to eat at. But, if you're looking for a sweet treat on a warm day, or some brazier food throughout the year, this is a fun affordable option. The drive-through line usually moves quite rapidly, and the staff are friendly and efficient. When I'm not sure quite what I want, and I'm in the Westerville area, there is always this Dairy Queen nearby. And of course, I'm always happy to visit & even happier when I depart with my treats! read more

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Stopped here due to it having a drive thru. I had a chip that was kind of stuck in my throat. Needed a drink. Didnt disclose that. I ordered a iced tea. They dont have it. So I ordered a dasani bottled water. I get to the window. They guy says softly. "Uhm-Would you rather just have a cup of water I know you wanted something we dont have"". I dont think u stopped for water the bottle is over $2,5". I responded " sure, are you allowed to have tips" He says yes we share them. I go into my wallet and look for a 5. Dont have it. Had a ten and a bunch of 20s. This kid really made my day. Ive had a lot of nice things happen to me lately and felt this time I needed to give back so thought.... What the heck..... Handed him a 10. He is like... i dont need a tip ma'am. I say "no, you absolutely do (for the thoughtfulness alone)". Then looks at it and say "wait wait wait. I dont think you meant to give me this". I say. Oh yes. Absolutely meant it". Smiled. Drove away. People reading this might think Im nuts. But.... He didnt need to do that. Some places will fire you for that. Thats a good human that works there. The ppl working the windows you drive up to in a hurry and get things from dont make much. Its a world where people forget that. You never know when you yourself might need one act of random kindness. That moment I benefited from bis kindness. I wanted to return the favor. I believe the world gives back what you put into it. Just something to chew on. @roaming614 read more

Dairy Queen Grill & Chill - Came here for an iced tea. They dont have that. - Ice Cream & Frozen Yogurt Near Me - Westerville, Ohio

I love Dairy Queen and have been a Dairy Queen customer for over 70 years. I even worked in a DQ when I was in high school which was way too many years ago. In fact, I'm so old that I remember when cones for 10, 15 and 25 cents and milkshake was 30 cents. Needless to say, prices have increased but the Dairy Queen treats are still a treat. Back in the olden day, DQ didn't serve any hot food but the Grill and Chill locations have both the frozen treats and hot food. We like to stop for a burger and fries and then top it off with a Blizzard. My favorite is the Choco Brownie Extreme made with chocoate ice cream - for a chocolate lover, this combo can't be beat. read more

I've been here multiple times over the decades. It's a family business that is a part of the community. Participating in fundraising, local events, and sponsoring kids teams. This is not just your summer hang out spot for cold treats and grill items. Specialty flavored ice cream or yogurt up the street, but good dairy soft serve here. You can't go wrong with a simple cone. Modifications aren't bad either. Whether it's dipped, topped, drizzled, mixed or blended, you get a sweet treat. Drive around back through a winding path to a drive-thru window. Can't think of another one downtown. Service members get a discount with proper ID. read more

Dairy Queen Grill & Chill - Drive thru thank you. - Ice Cream & Frozen Yogurt Near Me - Westerville, Ohio

Dairy Queen has been my favorite fast-food restaurant for more than 65 years and this location did not disappoint. I stopped in on a busy Friday evening to pick up an ice cream cake for a family birthday brunch, and I couldn't have chosen a better location or a better dessert. The store was filled with families kicking off their weekends and I was at the end of a long line of customers ordering their favorite meals and treats. The staff were all super friendly and accommodating and I was amazed at how efficiently the line was moving. The store manager, Dan, was walking through the store and stopped to say hello. I told him I was picking up a cake and, within minutes, I was walking out the door with my beautifully decorated, customized cake and a giant smile. My family LOVED the cake. The creamy frosting and ice cream combined with the thick layers of chocolate fudge and chocolate crunchies made it the perfect mixture of flavors and textures. If you're looking for a great quality dessert at a reasonable price, you can't beat this fresh and delicious DQ indulgence. And if you're in the mood for a casual, family-friendly, consistently enjoyable experience, head for this DQ and enjoy one of its refreshing Blizzards or a classic burger. And don't forget the cake! read more

The wait time is not good, and the ice cream cones they gave us the dip on them was not even harden and we're melting.

Always good, and fast even when the line is in the street. My family and I live this location!

Growing up, we only went to DQ once in awhile, for an ice cream cake. There were several good local ice cream places for most things. And now, of course, there are many good ice cream places. So why do I go to DQ so often? Because they often have drive-throughs. And with a toddler, those become incredibly important. Even moreso now, with social distancing. So, ice cream=DQ nowadays. And since I rarely want just ice cream, I end up eating solid food too. They have a decent menu, pretty standard options, good enough to get by on. Burgers, chicken, dogs, sides. This location has a drive-through, like most. It's on a weird lot, and if it's busy you really want to pay attention to the traffic flow. Cross traffic in the lot and at the drive-through entrance. I noticed it was crazy busy last weekend, and passed. This time it was busy again, but we stayed and the line moved pretty quickly. Baby K got ice cream in a cup, with sprinkles and cherries. (Toppings are extra, and the ice cream is overpriced, and they don't have her favorite, strawberry.) I got a chili dog and onion rings. After I gave her a taste of the onion ring breading, we "traded." So, I had some ice cream and she stripped my onion rings. The rings were big, and pretty good. The chili dog was small, and pretty good. I mean, it's a cheap dog, and cheap bun, but it combined with the cheese and chili to make a tasty snack. I also got a smoothie thing. Forget what they call them, but it was good on a hot day. Service was good. Prices are a bit high, but not crazy. They're handy. read more

Friendly staff - we've only ever done the drive-through, which moves pretty quickly. Our orders are always correct too, which is a plus. There's a pretty big parking lot so when they get busy there's lots of room to find a spot. read more

Simply never a good time. Ice cream is constantly spilling out and all over the place. We asked for extra napkins and they gave us one singular extra napkin as they handed us a milkshake that was dripping all over the place. We thought it was a one time thing but this is consistent. read more

service was absolutely awful. i went to get a blizzard and the lobby was closed, so i walked up to the drive through window to ask if i could order as there were no cars there so i figured i wouldnt be holding anyone up. Now it is frustrating yet understandable if they were to deny me and my friends service, however a women with reddish brown hair made multiple snarky comments and was extremely rude to us. I am 15 and unable to drive, so that made this even worse. I would add my thoughts on their food, but i wouldnt know because i didnt get anything‍‍. The overall energy and ambiance of their atmosphere was extremely negative. However , I will say a young man named henry was extremly kind and apologized for the inconvenience and even gave me and my friends oreos. definitely do not recommend visiting this dq. save your time and go to graeters. read more

bottom line you can get a meal, sandwich, fries, soft drink and a sundae for about ten bucks. in this day and age that's a good deal. food is pretty good, I wouldn't go for the chicken strips they were more breading than chicken and over cooked. best bet is the coney in my opinion. service is quick and there is no ambiance other than "clean" which is ok with me. there are a couple of picnic tables you can use in the summer. read more

I took a group of children the on a field trip. We originally ordered the combos that included the sundae ,our meals we're entered incorrectly and the ice cream wasn't included. I spoke to the manager Jim and he was such an prick. He would not give a discount a courtesy cone nothing! I would not recommend this locatio. read more

I ordered 2 blizzards through the drive thru and during my time there, they handed me 5 different blizzards. First they handed me 2 minis instead of the 2 smalls that I ordered. Then they handed me 2 smalls, but at least one was wrong and handed me another one. In the end, only one was correct and the other one was still wrong. The guy at the drive thru window wasn't paying attention and just hands you whatever is sitting on the counter (as other people's orders are there too) without checking what it is... Plus they are so messy since the ice cream was spilling out of the cup and they did not give me any napkins. read more

So amazing! Best service around. Thanks again for staying open late for us! -Speech & Debate Team. read more

The employee by the name of Ella (on receipt) was very helpful and encouraging when helping me with a coupon I was trying to use. They were able to give me the proper discount and gave me advice on ordering next time. I will definitely be coming back to this Dairy Queen from their service. read more

Yummyliciously Awesome!! Great icecream cake almighty, Hannah made this experience totally worthwhile with her friendly service and Wonderful talents making this bday cake perfect!! Total cookie blast with delicious flavors!! Love it!! read more

I do love me some frozen goodness!!! Dairy Queen is the comfort food of frozen stuff. They also have some decent burgers, hot dogs, and chicken strips too! Of course I love the Blizzards!! Always good - and that's because they are LOADED with calories... calories make everything taste good!! As for the service here... it's staffed with your typical high school kids that don't really give a crap about service or anything else for that matter. I would love to give this place 4 stars because I really am a fan, however the 1 star for service drags it down... I wish Yelp would fix the map location of this place... I've requested it numerous times trough them... Anyway, This location is actually at the address listed for this place, on State street in the historical part of Westerville. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Westerville, Ohio

i love this place. they can't make a blizzard at the proper consistency so they don't participate in the upside down promotion. it's soooo funny read more

4 in of muddy peanut butter I jus paid six bucks for a jar of peanut butter got one job ice cream come on don't just pour on on top because you busy was supposed to be a filling but this is jus an disturbing amount of peanut butter on top of a little ice cream I don't write these things but I waste of time and money especially since Graeters is only a block away smh read more

Dairy Queen Grill & Chill - Royal Reese's POS - Ice Cream & Frozen Yogurt Near Me - Westerville, Ohio

Started going to Dairy Queen with the fam. Child definitely enjoys getting blizzards (even though she almost never finishes them). We have had coupons for BOGO Banana Splits, and those are awesome as well. this place is in dire need of an update. their menu features an item that has been discontinued for several years, and all they did was put a "discontinued" sticker over it. There is a half-wall like structure that separates the register area from the dining area. It makes the entire establishment feel divided. Also, their security system consists of really old cameras. This location need to get with the times! read more

Dairy Queen Grill & Chill - Mocha chocolate chip blizzard - Ice Cream & Frozen Yogurt Near Me - Westerville, Ohio

An older privately owned DQ. The old school building with alot of Buckeye pride. Have never had a meal from this location, always desert. Their desert is awesome of course and they are pretty quick and accurate. Bike parking and drive thru. read more

Received the WORST customer service that I have ever experienced, from a girl working there.....will not go back again.

Employees not following COVID-19 guidelines. My husband, our toddler, and I went to DQ tonight to get blizzards. When we pulled up to the take out window we noticed majority of the employees had their masks down around their chins and the employees making the blizzards had the ice cream inches from their noses while getting ice cream from the machine at eye level. This was disappointing to witness after waiting in the drive though for 20 minutes. We threw the blizzards out because we didn't feel safe eating ice cream prepared in that environment. read more

Picked up a heart Valentine's blizzard cake and like all DQ cakes it didn't disappoint

I mean it's Dairy Queen, what more can I say. They are always great! Been going there since I was little. We used to go there after baseball games when I was 10 our whole team! A timeless classic read more

I would give it a zero if I could. Called early in the day to see if they're inside was open to place the order no answer. Walk over there and so it's not open. Go through the drive-through they were not wait on us. Said we had to make a phone call first to order. Called at least three or four times no answer. Poor poor business read more

Was just there, the kid at drive thru didn't give me my change, so I drove back around to get it and he started yelling at me, and told me to go inside, which I did......was told someone would get ahold of me and they took my number......now if they decide to give me my change, I have to drive back there to get it.......because of a mistake they made....and then yelled at me for catching their mistake.......will never go back!! Update! Been 3 weeks and 2 conversations with owner who said they in fact did not give me back my change........but still haven't received my money read more

Please turn your open OPEN light off if you close at 9:30. We drive through at 940 with 3 other cars being serviced, we were rejected even after we explained it says you are open, we then had to sit behind the other cars waiting to get out. Very frustrating when you have to wait to leave and still see the open sign on when you finally get out of the line. read more

I can't believe I hadn't rated this place. My kids & I come here all the time. The ice cream is always great. Came here last night and actually ordered food. It was out quickly and tasted marvelous!! I will say, the drive thru at this place can get ridiculously busy at times. Be prepared to have a wait if it's hot out. read more

Ordered a $5 lunch and got 3 "chicken fingers" the size of chicken nuggets and got charged $1 for wanting two sauces, less than a handful of cold fries and the smallest medium ice cream I've ever gotten from any other Dairy Queen..I felt like I got robbed read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Westerville, Ohio

This is the worst Dairy Queen in the Columbus, OH area. The tables are always nasty and the customer service is just as bad. My family recently visited the 84 South State Street Dairy Queen location and were ignored. So we left and went elsewhere for ice cream. The menu is also very confusing to read as it poorly organized. read more

My kids and I went to this DQ the past two nights. The first night they didn't give us part of our order, we were home before my husband realized so we chalked it up as our mistake for not checking. Last night we went and they again didn't give us part of the order...we checked before leaving the drive through. I tell the boy at the window and he says, "Nope you didn't order that!" I won't bore you with the details, but this kid was extremely rude and makes me pay for the fries and NEVER gives me a receipt for anything. I go in and NOT ONE PERSON APOLOGIES AT ALL. I did tell the kid he needed customer service training. RUDE. We will drive a few minutes to another Dairy Queen. This one is always dirty, as well! read more

We just had the worst burgers I have ever tried to eat. They were overdone and cold. The French fries were barely warm. Threw away the food. What a waste. Maybe, they should stick to just ice cream. read more

The service I received was AWFUL. I've been going to this Dairy Queen for years and this was my last time going to this location. The drive thru got my order wrong. I asked for chocolate ice cream in a cup with sprinkles and they gave me vanilla ice cream with hot fudge and sprinkles. I informed the worker, who appeared to look like the manager that this was incorrect. He slammed the window, opens it back up and rudely says, "so you wanted a chocolate ice cream or what?" I looked at him and said excuse me?! And repeated my order. He slams the window again and I hear a loud bang as if he hit the window. After waiting for a few minutes, another employee opens the window to give me my correct item and automatically apologized. I told her he is beyond rude and she shakes her head and says "I know" and apologizes yet again. For someone to act this way over a simple mistake is not okay. This Dairy Queen will never receive my service again. read more

Sometimes you just need a pecan turtle blizzard, you know? Where else are you going to get one? Been here many times and never had any problems; it's not Graeter's but you'll save a couple bucks. read more

I've been to dairy queens all over PA, WVa and OH, this is the only one who can't make a blizzard without it being watery. They refuse to do the flip test, what does that tell you! I've lived in Westerville 10yrs and the quality of the blizzards has not improved. read more

Of course the ice cream and treats are great but the service is terrible and the owners are rude. Portions aren't nearly as generous as the DQ on Schrock Rd. drive the extra mile - it's worth it :) read more

Best Dairy Queen in the Cbus. They made two cakes for my kids birthday party and didn't disappoint. The cakes were a huge hit with the parents and the kids. The process from ordering online to the pickup was flawless. They packed them up in Mylar and refused to let me carry them to the car. Nice people and a great experience. read more