Employees could care less about this place dirty disorganized and not well trained ordered a twist dipped in cherry and the kid hands me back a barley dipped cone so I asked if he could dip it again, he then hands me this messy dripping cone like come on buddy only positive is they're open late read more

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Dairy Queen is really going downhill overall. The prices are outrageous. You're better off going somewhere more local. I got a mini ice cream, it was soup consistency and cost me about $6. My order was also incorrect. So disappointing. The interior has some seating. read more

Dairy Queen Ltd Brazier - Outside - Ice Cream & Frozen Yogurt Near Me - Shelby Township, Michigan

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Poor service and rude workers. Never have the ice cream I want. Very disappointed. Never coming back. Worker also yelled at me extremely rude idk who she talking to like that. read more

Filthy inside. Every table was disgusting. Someone should be able to wipe tables down.

It had very great ice cream. The service was super fast and all the workers were super kind. It was very clean inside and would recommend

WARNING do not eat here, got food poisoning and it wasn't just me but my whole family got it and we all had DQ and got sick the day of and the next day!!!! read more

Dairy Queen Ltd Brazier - How I feel warning people - Ice Cream & Frozen Yogurt Near Me - Shelby Township, Michigan

Oh no- this place has unfortunately gone downhill lately. Sticky floors, a dirty rug, grimy surfaces. To sit and eat with our feet sticking to the floor was a yuck factor. This was midday so it appeared to us that cleaning the place either before closing for the night or before opening in the morning was lacking. The lone young man working the counter seemed a little quiet and he really needed another body helping him. This location used to be clean and had plenty of friendly helpful people working here. This unfortunately doesn't appear to be the case anymore. I'm hoping for a better experience after a few of our not so desirable visits as of late. The Heath Blizzard was made correctly and good as always. The young man did a great job with making it. He definitely needed someone helping him behind the counter though and with keeping the place a bit cleaner. read more

Dairy Queen Ltd Brazier - the outside of the store - Ice Cream & Frozen Yogurt Near Me - Shelby Township, Michigan

Prices are ridiculous! The cakes are $10-$16 MORE than the DQ on Van Dyke. No daily specials! Worth it to drive to other locations that have specials and much better pricing! read more

The company must have changed their recipe. The ice cream has no flavor and tastes like it's made with water. GO TO MENCHIES!!! read more

5.50 for a SMALL VANILLA CONE is absurd. If I could rate zero stars I would. I'd rather go to McDonald's for the tasty flavor of a vanilla cone!! This place should have no right to be in business. read more

I received an email naturally because in the winter months Dairy Queen business can be slow, so they promote buy one blizzard get one free. * Note when the coupon is printed out it needs to be used within 7 days * On December 9, 2018 after eating out at Olga's down the road on 23 Mile Rd at Hayes, I made the little drive down Hayes to 24 Mile Rd to buy my "extra afterwhile" dessert. :) I ordered 2 mediums: A chocolate covered strawberry and an Oreo hot cocoa blizzard. I went with the medium size for $4.39 and the second one was free. Perfectly Blended with pieces of fruit, candy and Oreo cookies throughout the cup of late night delight. This location was not crowded, yet very clean like always and well-lit. There's a cooler-freezer with ready-made blizzard cakes to buy or other Frozen ice cream cakes with many selections. Plenty of clean tables to sit inside or grab your blizzard to go which I did. "Anderson" was the pleasant employee to serve us quick and fast to make our order cool, delicious, and always with fresh ingredients. One can always rely on Dairy Queen for soft serve ice cream year round in many ways such as sprinkles, candy flavored or some other type of fruit concoction to chill out or up a person's attitude even though it's not summer in the winter. As I type this it's February so get your Valentine blizzard buy-one-get-one-free only if you receive their email as member plus you must pick a location to use the coupon. I will here or another location! read more

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Rude manager at this location! He was nasty to the employees and the store seemed dirty. The blizzard machine was COVERED in gunk. Looked like curdled milk. Absolutely gross. Not going back to this one. read more

Staff member was clearly annoyed that we were ordering ice cream. He barely added any candy to the blizzards and blended them for 2 seconds. The bottom half of the blizzard was just vanilla ice cream and the top had hardly any of the candy. The shake we ordered was liquid consistency, not thick like a normal shake. When paying as much as their ice creams costs, it is pretty disappointing when you don't get what you payed for. Will definitely be driving the extra 10 minutes to the other DQ location, where the service is good and you get what you paid for. read more

How do you mess up ICE CREAM? Well, on May 21st it was hot so we tried to decide between Erma's Frozen Custard and Dairy Queen at 24 and Hayes. We'd been to both many times but decided on Dairy Queen simply because it was closer. Erma's is better, but a longer drive. We got to the DQ and there was a small line out the door. Not surprising as it was a warm evening. We made our way to the front and there were only three people working. We ordered a Sundae, a Blizzard and a Cone, plus a box of Dilly Bars. My total came to $25.37 and I just thought...WOW!!! We drove home and my wife, eating her cone said that the ice cream tasted weird. I tasted my ice cream and immediately recognized it as the crap you get at McDonalds. It wasn't the Dairy Queen Ice cream that I have grown accustom to. It tasted like that "Ice Milk" that mom used to buy and pass off as Ice Cream. YOU KNOW...the stuff mom would buy to save money? It looked like ice cream but tasted like watered down dish water!!! I phoned and asked for the manager and was told that there was no manager available. I asked when a manager would be there and was told "Tomorrow" and she offered to take my number which I gave her. Then the girl on the phone asked if I could tell her about my issue. I told her that my ice cream tasted like shit and was not what I am used to from ANY Dairy Queen. Today (Saturday) I receive a phone call from the "Manager" of the Dairy Queen at 24 and Hayes. She seemed to be more interested and focused on my use of the word "SHIT" than the fact that she sold me $25 worth of shit. Then she brought up the fact that the girl that answered the phone was only 17 years of age and I used a swear word. I let her know that if she had adult supervision in the form of an actual MANAGER...her fragile 17 year old counter person would not have been subjected to my EXTREMELY VULGER use of the word "POOP". As I find in times like this. The taste of their product. The lack of quality. Their inability to maintain standards was ALL MY FAULT!!!! read more

We called Friday 2/9/18 at 8:28pm on a snowy night to see what time they Were open til. We thought 9 PM but we weren't sure. The girl said 830 but she sounded like she lied on the phone. so we decided to go anyway to see since we don't live far and they were open! She had an attitude and was not very nice. I ordered a medium hot fudge sundae and she made it smaller and I mentioned something. So she slammed it in the trash and sighed. Generally we have good experiences and the owners are really nice, but this specific employee was very unpleasant and is setting a bad image for their business. read more

We ordered a hot fudge Sunday, a blizzard, a chocolate dipped cone and a Diet Coke. The blizzard and the hot fudge were fine. The cone looked horrendous. They were also confused on the cone saying we don't have chocolate ice cream but we wanted a cone dipped in chocolate. The chocolate was very thin and could see ice cream through it. Finally, we received the pop and it was lukewarm so we asked if they could add more ice to it. They kept arguing that they did add Ice to it and they couldn't add more. read more

What's the point of having a phone or phone number when your employees don't answer nor are you hours online that's horrible service was gonna come there but not anymore read more

This place over charges purposely. The menu prices do not match actual prices. For instance, large chocolate dipped cone had a menu price of 3.39. Actual price was $4.39. That's just wrong. read more

This is the best DQ in town! Great and friendly staff and owners. Everything is so clean! Kids love it! read more

tonite i went to the dq for 2 sundays a small chocolate and a large strawberry both were the same size and turned to milk by the time i got home..2 minutes away..the inconsistency at this place is endemic..... ...wats the problem with this place sometimes the ice cream stays firm other times its crap....high school kids they hire....are....well .....i wont say it.......the dq on m59 and shelby road could teach the owner of this store how to run a business read more

This place is the best. I love the chocolate &Vanilla swirl. I sometimes go to the one with the drive thru. So delicious!

Just got 3 blizzards. One made good, but on the other 2, the ice cream was literally an inch below the cup. What a ripoff! The reason people go to chain restaurants is consistency. DQ obviously does not understand that because every location is different. Up north, they fill 1-2 OVER the cup. read more

Horrible customer service...after ordering 5 blizzards and 3 ice cream cones, my son did not like the blizzard he ordered. He took one bite and it tasted bad. We asked if he could get a different blizzard, but was told they won't remake one just because he doesn't like it. So, we ended up paying for another one. Just don't understand how you can't just make him a new one...won't be going back to that Dairy Queen. The one we re-ordered had very little candy in it and was mostly plain vanilla ice cream. read more

I asked to put one of the specialty sundae's in a sundae cup, but the lady replied saying " we don't do that here, new owners new rules". I've been going to this Dairy Queen since I was 4. They've always worked their way to please the customers especially at a simple task like this. I've never waited for such a long time and the line wasn't even long. The place looked extremely sloppy and not picked up, the workers were awfully slow, and the service was the worst it's ever been. Very disappointed in the new management. read more