Horrible customer service I would like to say the food was still cold and I got chicken strips that were not even fully cooked. A woman named Brianiya should be fired and this unacceptable. She asked what I wanted And I did not even finish my order and she was already saying the price. My husband order 2 tacos that were in the bottom of the bag. I did not even know you can make a bag taco! But anyways she does not even say that my food is ready or anything she just puts the bag on the counter and does not say anything. As a customer am I able to ask if this my bag and she just shrugged and said mhm! Horrible customer service Highly do not recommend. And if they are going to make chicken make sure it's cooked because mine was not and that can start a lawsuit! read more

One Star Review Ordered three tacos with lettuce, cold french fries, undercooked meat, two ice cream cones, and one sundae. The bill came out to $35 -- absolutely not worth it. The place smelled bad and looked run down, like an old Dairy Queen. I'll never be back. If you want Dairy Queen, go to the one in Sugar Land read more

The Hispanic lady that was work on the door was amazing and had great customer service.

This was my sons first time at Dairy Queen and the young girl taking the orders should be fired or should resign immediately. Working in the fast food business you have to have the right personality. Im not sure who made her mad but from another review, maybe she is just mad all the time. Idk but you dont cut people's heads off when they are ordering their food. I wont be returning. The guy that took the payment was very nice but uhm nope. Maybe she needs a v8 or some Wheaties. read more

Restaurant was so hot, ac must have not been working. Manager was entertaining family. Girl that took our order was not nice. Our food was ready before money was in register. All stale. It had to be sitting around a long time. Won't go back. Did I mention it was completely empty, not one customer. I should have taken that as a sign. read more

Haven't been here in a long time and this place is disgustingly dirty. Should be shut down. Whoever owns this place should be ashamed. No one seems to know what they are doing. The blizzards we ordered were melted when we received them. Don't waste your time!!! read more

Very yummy and quick steak fingers. I only get that when I go here. I'm sure the ice cream is good, but I haven't tried it.

There's just nothing else to say but to please shut this place down already. Every time is just disappointing. If I could give it zeros stars I would. read more

Could possibly be the slowest place I have ever been. The drive thru is archaic. I got in line and couldn't get out. The place should be condemned read more

The place is run down and employee the employee was rude taking my order and pushy.....

At least the one in Sugarland is terrible! I had not gone to a Dairy Queen for a burger and soft serve in many years! And I remember when I used to live in The Chicago area how good the hamburgers were also the creamy soft serve! What a disappointment! Maybe since they are franchises, they get their supplies from different vendors! But I guess I will never go back. Very disappointed. It's a shame how quality had gone down! read more

Ever since the Manager Walter came there, the blizzards have been much better & the things seems to becrunning more efficiently.

The place is dirty as hell some of the employees look cracked out their goddamn mind, oh yeah and my blizzard was melting by the time I received it!! Overall the place is ass don't waste your time here! read more

That's a big NOPE. I have been through the drive through twice, the first time alone and the man who handed me my ice cream was rude and short with me. He thrust the ice cream cone through my window like he would put it in my face. The second time my daughter had been to the doctors office and begged for Dairy Queen on the way home. Again the same rude man at the window was awful. My roommate went through and says if you have a nut allergy do not eat or drink anything from this place. They cross contaminate with the nuts. Just don't it is not worth the risk. read more

It's okay but not the best service but it's okay but not the best but it's okay I'm yeah okay that's it.

I said as I walked in " for an ice cream place it sure is hot in here" ... And it was!!! Times are tight DQ these days. If they don't have any AC next time, I won't come. If I wanted to roast I would stay out in the 100 degree weather. The shakes are okay. Not good enough to sweat over. I have been to DQs in different states, and let me tell you their service doesn't change.... SLOW!! read more

My experience was terrible I took the drive thru I order my meal reached the window just to over hear the worker say "I gave him the wrong..." didn't hear the rest so to my assumption I have the wrong meal and man was I right. I get home everything is all wrong. Now I'm back at DQ they fix my meal with extra attitude and being rude so I matched energies asked for my refill got my food then they tried to convince me that a small fry is a medium, the audacity. I knew I wanted my fries i so thru the drink at the glass inside the store splashing it on the floor as well so they'll have something to do for wasting my time today. All's well the ends well I wish I had my drink tho read more

Came here for lunch with co-workers, I'm sorry I did. Stale hamburger bun, meat tasted funny. Didn't finish it, fries were good. So if your in Rosenberg, Texas keep driving right by this one. Not worth the stop ! read more

My daughter and I had an urge for Dairy Queen's Blizzard soft serve this afternoon. The Blizzard got to be the best fast food junk snack in U.S.A. It is cold, sweet, and cheap, better than a milk shake or malt. Since there is no Daily Queen in our outpost, we drove over to the next town down HWY 90. Daughter got Oreo Blizzard and I got the Pumpkin Blizzard. Good stuff, just what we need to satisfy our urge for a cold and sweet snack. We had try all the versions over the years, there is not a bad one. read more

Dairy Queen - Ice Cream & Frozen Yogurt Near Me - Rosenberg, Texas

I went to Dairy Queen around 7:00 pm on Monday. It was fairly dead in there, only 2 people eating in the dining area. The place was really clean from what I could tell. The girl took our order, which we got the Blizzard Meal deal. She failed to ask us if we wanted the blizzard with our meal or later, no big deal. My food arrived quickly and was really hot. The food was what I expected from a local fast food joint. When she brought us the food, she asked if we could like our blizzard now. We also let her know she forgot to give us a cup for our drink. She apologized and quickly retrieved our cup. The experience here was what was expected from Dairy Queen. The place was dead, so dead the girl just leaned on the counter and messed around on her cell phone. I would eat here again. read more

So yeah I've been here twice and twice they've screwed up my order. Both times were Sunday evenings. First time we went inside and ordered 3 orders of chicken fingers, a large ice cream and a medium one. We got 2 orders of chicken fingers and one large ice cream. They forgot to order and charge me for the 3rd meal and they forgot to make my ice cream. So I had to reorder my 3rd meal, wait for that plus wait for them to make my ice cream. I got the 3rd order and then they gave me my ice cream---small. I had paid for a medium. My toddler was getting fussy so we left. It was not well made so the ice cream melted fast. Oh and their fries were flesh colored and tasteless. I like mine golden crispy on the outside soft inside and slightly salty. Second time we went through drive thru. I ordered a mint with chocolate cookies ice cream. I got cookies and cream... I didn't realize it until halfway home I tasted it and was like how come mine isn't minty? It's dark so I couldn't tell till I got home it was not mint. So annoyed. read more

Slow as U Know what!!!!!!!! Rediculous!!! I wouldn't even select a star rating if I didn't have to.

This place is yucky. And the employees act like they don't care. Seems really run down from it once was. One of the most run down dairy queens I have been to. read more

Only came once to this place, and never coming back. My one and only visit, I took the drive-thru! Mistake#1: taking the drive thru! The guy took forever to acknowledge me and by the time he did, 10-15 minutes have passed by. I drive by the window, hes working on somebody else's order! Mistake #2: giving the drive-thru guy my money. Is waited 15 while the guy in front of me gets his order. Then he started attending to something else when I got to the window. Waited like 15 more minutes and got something that didn't wow me at all. Totally not worth my time, shoulda just left before then. Wouldn't have gone thru drive thru but couldn't find entrance to this place, which I later found is all the way to the right and somewhat obscurely hidden in front of Shipley's. Don't make the same mistake as me and come to this place. read more

This is the most frustrating place I've ever been. We have been here about 10 x in the last 6 months. We go through the drive thru for ice cream treats - dilly bars, ice cream sandwiches, etc. We tried again today. I don't know why we bothered. They didn't have ANY of the ice cream treats, which is what happens repeatedly. The one by my office always has everything. This location always has NOTHING. We won't be going back. read more

This food made MY job worse. I went there on lunch break with my co workers, they both got food poisoning and couldn't come in for a week.

I walked into the bathroom and felt as if I had just entered a horror scene. Somehow my 2 small blizzards took over 20 mins.

This place has the worst service! Went through the drive thru and the guy was super rude just taking my order had an attitude when I was asking questions.. gave me nachos with a little bit of cheese and no jalapeños.. I got to the pay window and asked for some spoons and peanuts for the sundae his answer was peanuts are extra and I was like ok.. and then he tells me I'm too busy for this I'll give them to you... I don't know if this is the only person working there because the restaurant was empty and there was one car behind me so good thing he works there because he wouldn't be able to handle McDonald's traffic. Never going there again. There's a reason they're closing these restaurants down. read more

I went in this Rosenberg DQ on a Wednesday evening recently for a sundae, placed my order, paid for it, went and sat down, I waited a good 15-20 minutes and still had not received my ice cream. It was so hot in the there and the guy working the counter talked the entire time to another customer. I finally went and asked for a refund and explained that it shouldn't take that long for ice cream and how hot and miserable it was in there.He refunded my money and the shift manager approved it and sadly they weren't even apologetic. The next Thursday I decided to go to the drive thru for a blizzard (I like DQ ice cream and my fix had not been satisfied) ;) I ordered a medium and recieved a small and it was more like a shake instead of a blizzard. And no they did not turn it upside down to show the thickness....... SHAPE UP DQ, I REALLY DO LIKE YOU! read more

Disgusting. Nothing is clean. Staff is trash. Clean everything, and don't take 30 minutes for microwaved popcorn chicken.

They quit selling ice cream by the quart! You got to be joking? An ice cream store that don't want to sell ice cream? Fine guess ill have to take my business else where. read more

My family and I went to Dairy Queen tonight after my kids waited all day. The cashier had no clue what she was doing and we ordered very basic blizzards. They came out to our table very slowly and one at a time finally mine came out I ordered the salted Carmel truffle when it came out it was melted and was more like milk with a gloop of Carmel and some chocolate on top. I asked for a refund they gave it to me but no apology. There are many other places to get ice cream in Rosenburg I will definitely never come back to Dairy Queen read more

The service sucks, the employees are dumb and deft the AC doesnt work is really hot taco n burger meat is super dry. The restaurant is dead nobody on dinning room. First and last time sorry DQ Rosenberg. read more