The service was nice and quick the food was delicious the ice cream was the best. The ambiance was nice

My friends and I came here on a Sunday night for some ice cream. The drive though looked busy so we walked in. The lady who helped us was so sweet and friendly! We ordered our ice cream and literally waited not even few minutes and we got our treats already. The sweet lady gave us each our ice cream and wished us a good night! They all wore their masks still. I would definitely come here again for a night's treat! read more

Dairy Queen Store - Vanilla ice-cream - Fast Food Near Me - Ranson, West Virginia

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When I had some ice cream there, I really liked it. I decided to sit near the kitchen, which worked to my benefit; it seems a member of the staff was in training and made a cone where the curl wasn't quite right. They gave it to me for free instead of throwing it out! The ambiance is what you would expect from a chain of ice cream parlors, vintage with a large number of old photos. read more

Just ur typical Dairy Queen nothing special.. place needed a little cleaning when I was there but I only stopped for some ice cream. Staff was friendly. I would go again read more

If you are in a hurry, do not use the drive through. It has been 15 minutes and I'm still not up to the window to get my food. I suggest if you are in a hurry. You will get pastor service inside. This post and one star is just for the drive through. read more

Absolutely no safe practices at drive-thru service in this pandemic era. Of the 3 people working in the confined area, one male employee had his face mask only covering his mouth, one young lady had her face mask tucked under her chin, and the young lady handling the cash and giving you the food was not wearing a mask or gloves! We went across the street to a 7-11, tossed $9.00 of the DQ ice cream, put on my mask, and went into the store to buy prepackaged Ben & Jerry's ice cream. Total disregard of their customers' safety and health! read more

Only four stars because they discontinued the butterscotch dip cone, but the new churro dip cone was AMAZING! Also apparently the only ice cream establishment in Charles Town that is open late on a Saturday. read more

It's a Dairy Queen. We came in on Sunday afternoon for a couple sundaes. They were made quickly and in the same way Dairy Queen's everywhere make them. The staff was polite during our very brief intersection at the front counter. Plenty of parking and seats at 3:30 PM on a Sunday. read more

Went into the Dairy Queen to get a take out lunch order taker did not say welcome to Dairy Queen how may I help you. I had to get her attention because she was playing with a lid from a drink cup. Once my order was taken it took a few minutes . I got a fish sandwich and onion rings both were both over cooked and tasteless. I am not going back again read more

Do not buy the Chilli cheese dog it's awful chilli and the cheese are low quality ingredients. The ice cream is good .

My husband is an ice cream fanatic, especially when it comes to Blizzards. We have visited this particular location multiple times (at least 3) within the last month. He gets the same order each time, with varying degrees of resulting failure. ORDER: Reese Outrageous Blizzard with extra candy 1st Visit: Issue #1) Paid for extra candy, yet there was barely any whatsoever in the Blizzard. Issue #2) Blizzards are all supposed to be turned upside down, to show they are the proper consistency. Lid was placed on Blizzard, without request or being asked. Item was NOT turned upside down. Issue #3) Blizzard consistency was runnier than a milkshake. 2nd Visit: Issue #1) Ordered a Blizzard, but got soup-in-a-cup... Issue #2) Blizzard was again NOT turned upside down, a lid had been placed on it, and it had also been put into a bag! Issue #3) Again, paid for extra candy, but didn't receive it. Wouldn't have improved the outcome. 3rd Visit: Issue #2) More soup-in-a-cup being sold as an ice cream treat! Seriously was completely inedible. He would have needed a straw and it was barely thicker than a glass of buttermilk. -- UPSIDE -- he actually got extra candy, but it was swimming in a sea of slop that was supposed to be ice cream. Dairy Queen has always been my husband's favorite ice cream, but he stated today was the last time he would be wasting his money at one, in this area. read more

Giving them a one star because every time I have ever been to this Dairy Queen, I have experienced some of the worst customer service of my life. The girls that work here are rude, unprofessional, and need a serious attitude adjustment. There have been multiple times I've come through the drive thru and employees have been arguing and screaming at each other loud enough to be heard through the glass. Not one employee here has ever so much as said please or thank you during a transaction. It's sad when employees attitudes can ruin an entire establishment and hinder and otherwise pleasant experience. read more

We went to get two Oreo blizzards and a banana split. The girl that took our order and made it had NO GLOVES ON (keep in mind during COVID-19) and then got an attitude when we said she should put them on since she was handling food and then cash. We are disgusted. There was no manager on duty either to discuss this with. Horrible read more

Food is on par compared to other fast food. The ice cream sundaes were good. Most Dairy Queen's do not bring the food to you like this location. read more

Went to Dairy Queen today to get a sweet treat for the family. My husband asked if he could have a strawberry cheesequake. The lady responded rudely saying they don't make that anymore. So he ordered a cheesecake blizzard with strawberries. The lady look at him like he was on crack even though the item was on the menu. Anyways....I then ordered a strawberry and banana blizzard. The lady said there will be a 60 cent up charge for the banana. I looked at her and said fine (keep in mind I've never been charged this before but whatever) This lady was a real peach let me tell you. My order came out first and when I bit into it I noticed cheesecake pieces. I handed it to my husband and he said oh this is a cheesequake what he originally ordered and was told they don't make anymore. When his order came out I picked it up and all I can say is that it was an unrecognizable mess of ice cream. We each took a bit and realized it was his cheesecake blizzard. Need less to say we both walked out unhappy and annoyed. I still waiting for my freaking bananas!!!!! read more

$15.00 for two leather burgers and some cold fries! Service at the drive through was great, but the food went in the trash!!! Stick to ice cream! If only we could have the food prior to the fire! read more