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    DD’s Discount

    DD’s Discount

    1.9
    (9 reviews)
    4.4 mi

    Round Rock Tx This was the worst experience I've ever had shopping.. and I don't shop often…read more.. I went into DDs Discounts today, this was my first time shopping in the store. i spent 165$ , not realizing I hadn't had enough money for my purchases in my bank, the charge covered was 120$ after running my debit card, there was a remaining balance of 46$ I naturally wanted to put back some items, I hadn't had enough cash on me to cover the remaining balance, instead of the cashier taking off items, she refused to take off items, stated they don't do that at this store.. I was baffled because I never heard of that, I don't shop often.. the manager JESSICA MEDINA walks up and first thing she says is " first off loose the tone.. " she directed that at me, mind you I had no tone, I was just simply trying to figure out how to complete the transaction ... they actually had me leave the store, without anything... I kinda felt robbed at this point because I just ran my debit card for 120$ had no receipt of purchase no merchandise ... I went home without the items, to go get the remaining balance. I live 1.5 miles away from the store I went back to finish the transaction I did complete my purchases... later that evening at 9pm I look at my receipt I was charged for everything on the receipt.... I noticed I'm missing items. I went back to the store again... they had my missing items stuffed behind counter. My question is why were they taken out!! I had to go back again to retrieve these items at 920pm... my question is why were these items taken out?? they knew I was going back to finish the transaction!!!!! they even said they will hold the items behind the counter until I return with remaining money owed...the items were already placed all together in a very large plastic bag... I watched as the cashier rangup my items and placed them into the bag... I actually left the store went home to get cash for the remaining balance owed since they couldn't take off items , I went back and the Lady manager JESSICA MEDINA was rude yet again to me . I don't understand how I am in the wrong??? all I was trying to do was complete the transaction.. This lady Manager JESSICA has the worst customer service skills. She's rude, and disrespectful, short tempered, and literally walks around the store like she's the absolute shit.. lady you got one thing right you are shit!! Rubbish!! Horrible!!!! when I walked into the store that afternoon I even told the front staff it was my first time shopping at DDs Discounts i was very bubbly and polite i was happy and excited about finding a new inexpensive place to shop... I left feeling very confused, I felt robbed and disrespected.... I will never shop there again, I might consider going back if management changes, but I'll have no way of knowing that unless I go back... and after this experience... I doubt I will...

    I used to be a Manager on Duty at the Round Rock DD's DISCOUNTS, and at one point, we had a…read morefantastic team. Unfortunately, upper management completely ruined the store culture. First, they hired a Store Director, Tasha Scott, but failed to train her properly. Despite the lack of support, she worked incredibly hard and put in extra hours. Instead of helping her, the upper managers, Bobby and Anthony, constantly belittled her--often right in front of customers and employees. The disrespect was awful to witness, and she eventually quit because of it. After she left, store operations fell apart. Management then brought in Vanessa Justice and Sasha from the Springdale store in Austin. They brought a horrible attitude with them, talking down to employees and customers like they were children. They also used foul language constantly throughout the business. On top of the verbal disrespect, they had terrible scheduling practices. If your shift ended at 2:00 PM, they would drop a new task on you at the last minute and claim you couldn't leave until it was done. I have children to take care of, and this was a part-time job for me, so I refused to stay past my scheduled hours. A job title doesn't give anyone the right to disrespect others. I walked away from this job due to the toxic environment, and many other good employees did the same. Avoid this location until corporate fixes its leadership.

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    Daiso - discountstore - Updated August 2026

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